Buchanan's Auto Sales

4108 N Roan St
Johnson City, TN 37601

http://www.buchanansautosales.com

Sales: (423) 454-1211

Today 9:00 AM - 6:00 PM

(Closed Now)

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Sales Reviews (17)

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Mar 17, 2018

Guru5R4VY

Very helpful. I think that car sold as we were unable to there. Responded that day. We talked throughout weekend, but someone else was looking at it, too.

Is this review helpful? Yes | No

Feb 22, 2018

Debra

Didn't show me the right car went back when they were closed and this car in the picture is doesn't look this good

1 of 3 people found this review helpful.

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Feb 17, 2018

Steven

I would have bought the car sight unseen if only. I offered $3800.00 if the would deliver about five hours away. No big deal in the car business, you deliver cars all the time. Well I got this lecture on how they were saving three percent by not charging me for using debit card. Look everybody knows that if they’re are charges you pay them. What they were talking about is a credit card fee for putting a car on car on Visa or whatever. Did you ever have to deal with people and instead of explaining something you just let it ride? These guys are boobs. No call back either. You see he price of the car, figure a couple hundred for delivering so you can see why they still have the car. This was really like being in a movie I’m telling you. If you want some entertainment call them up and act like your from another state or, or what’s better Mexico. Let them explain the fees involved with that. Hilarious. Thanks boys, now that’s entertainment!

1 of 4 people found this review helpful.

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Response from current dealership owner:

Steven your review is not correct, we ship cars via transport and they charge according to mileage and we can not afford to absorb the charge. second- credit card fees on large purchases eats at profit when you're selling a vehicle for $300.00 profit it makes no sense. The reason you did not get a call back someone walked on our lot and paid cash and drove home the same day...Why did you not just buy one somewhere else and felt you needed to leave a negative review..Been in business over 43 years and Sold over 35,000 autos..Brian Mann-owner

Feb 11, 2018

William

They replied back quickly. The salesman i talk to was very professional. I dont remember his name but if the dealership will send me his name I will repost it and do another survey so anyone who goes there can ask for him.

2 of 2 people found this review helpful.

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Response from current dealership owner:

Thank you William, Jeff Ruff was the salesman you spoke with and we appreciate your review. Brian Mann-owner

Feb 8, 2018

MELISSA

Buchanan staff was great to work with. My son loves his car.

2 of 2 people found this review helpful.

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Response from current dealership owner:

Thank you Melissa, We appreciate your business. Brian Mann-owner

Nov 16, 2017

GuruZKL8F

Dealer responded immediately and was very helpful and friendly by phone. We did not go view this vehicle as we found one closer to our home.

4 of 4 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

Thank you we appreciate your consideration. Brian Mann-owner

Oct 26, 2017

Brenda

returned a email within a day

5 of 5 people found this review helpful.

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Aug 10, 2017

ritaru

Super nice people. Had nice cars. I love my car!

5 of 5 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

Rita, you guys are awesome folks and we appreciate your business, Thank you for driving so far to shop with us.

Jun 12, 2017

Mike

The sales person responded quickly and politely, but the car had been sold.

5 of 6 people found this review helpful.

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May 14, 2017

GuruXH3Y

Very friendly and fast service. Willing to work with any situation Car buying made easy. Remember every one drives a used car!!

2 of 4 people found this review helpful.

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May 12, 2017

Sheila

very helpful, answered all my questions, and patient with me

4 of 6 people found this review helpful.

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Feb 21, 2017

wildfire925

Dealer responded quickly to first email but never responded after that was REALLY interested in this truck

3 of 6 people found this review helpful.

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Response from current dealership owner:

Thank you so much for contacting us, I apologize for not responding back, please let me know us know if you are still interested in purchasing a vehicle, we will do our best to make it up to you, have a great day!

Feb 11, 2017

David

every car dealer should strive to be as helpful and professional as this car lot. by far the easiest car i have ever bought, i highly recommend david billington and buchanans auto sales.

8 of 10 people found this review helpful.

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Sep 12, 2016

Joseph

The car was already sold and they contacted me to let me know

8 of 9 people found this review helpful.

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Aug 30, 2016

Don

David and I talked and text several times. I would highly recommend this dealer to anyone. They are honest and truly want the customer to have a great buying experience. In fact David drove home the car I was looking to buy. The car has some issue and he took it to a local mechanic. Found out the car had several problems and recommended that I not buy that vehicle. I am looking for an older fairly rare car and if he finds one I will buy from him. David has earned my trust.

12 of 13 people found this review helpful.

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Aug 1, 2016

Bruce

Dealer was completely honest with me about the vehicle in question, even telling me about some rust on the vehicle and the fact that it had been in a small accident. Unfortunately, I haven't been able to get to the dealership yet to look at the vehicle, but I would most definitely consider doing business with Buchanan's in the future!!

9 of 10 people found this review helpful.

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Jun 19, 2016

kathi

Emailed me promptly .

5 of 6 people found this review helpful.

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Read 1 old review

Nov 22, 2011

Stephen

Quick response.

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Buchanan's Auto Sales