Bristol Auto Mall

7402 Bristol Pike
Levittown, PA 19057

http://www.bristolautomall.com

Sales: (215) 883-4255

Today 10:00am - 6:00pm

(Closed Now)

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Sales Reviews (39)

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Neuromark

Sep 25, 2017

Vehicle not as advertised. Not a manual transmission.

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Bobbyraypride

Sep 24, 2017

Very responsive

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Jeffrey

Sep 6, 2017

quick response excellent service honest to a fault

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Guru8R3J

Sep 6, 2017

Great response although I didn't get a chance to go to their lot would recommend highly

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Anand

Sep 2, 2017

My question was about the color. No reply on that. Pictures show green and description is gray. However the sent links for their inventory.

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Vilhelm

Aug 10, 2017

If you're looking for a car this would be a place I highly recommend I bought a vehicle from them my salesman was Phil he was fantastic I made a call after hours and Phil answered said he would stay late if I was coming in to see the vehicle everybody at the dealership was wonderful they go above and beyond to help you find a vehicle that suits your needs they make you feel comfortable I want to say thanks again to everybody to do a ship and also one more thanks goes out to Phil appreciate everything you all have done

6 of 6 people found this review helpful.

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Will

Aug 9, 2017

They responded to my interest in a timely professional manner. I ultimately did not purchase that vehicle, but it had nothing to do with them.

3 of 3 people found this review helpful.

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Nadeem

Jul 30, 2017

Went to look car person who was showing the car has no knowledge about car gave me all wrong info even the prices. And did not welcome coming to there business did not even care soon we enter into building.

3 of 4 people found this review helpful.

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Jesus

Jul 6, 2017

This dealer was the worst experience I've ever had after I drove an hour and a half over there they made me wait all day just to tell me to go home and will get back to you 5 days later still no answer but I went to another dealer and within half an hour I was in a new truck so do yourself a favor and go to another deal except this one... bad business

5 of 6 people found this review helpful.

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Guru9LZRG

Jun 27, 2017

In touch with these people for days about the same truck spoke with salesman early afternoon drove 2 hours late afternoon we just sold that truck do not trust these people.

4 of 5 people found this review helpful.

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GuruVWGM

Jun 23, 2017

The van that I was interested in was missing a seat. They had another one on their lot that I think was much nicer. Lower miles all the seats and in very nice condition. We made a deal on this van and I got an excellent price. Dillon was only on his fourth day working there he was very nice to deal with and the owner is also a very good guy to deal with. I would recommend this place to everyone and will do business with them in the future. One of the best car dealers I have ever dealt with and I buy a lot of cars and have been to many dealers.

4 of 6 people found this review helpful.

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Angrlo

May 12, 2017

Responsed quickly asking me to Come in for test drive got a little busy still have to get over there

3 of 5 people found this review helpful.

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Gfxman

Apr 7, 2017

Eh didnt buy anything, highly dout i would. Main reason is i dont cuss and swear around customers, i think its very unprofessional. The sales man i talk to a few times never talked down to me but the lauguage used every other word was not acceptable. They would have to bend over backwards and have exaclty what i want for me to even cosider going there...

8 of 16 people found this review helpful.

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brian

Apr 4, 2017

Bobby got me a payment that was $20 less than he quoted me in the first place. They inspected the car and had it detailed when I got there to pick it up even after I told them I'd clean it myself. A++++ and I'll definitely be back again in the future

7 of 9 people found this review helpful.

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Robert

Apr 2, 2017

Dealer responded quickly to my inquiry.

5 of 7 people found this review helpful.

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Richard

Feb 24, 2017

Had a check engine light when I turned the car on said it was a sensor they never called back either to say it was fixed... don't trust them either they would communicate in Russian or German when talking to each other

7 of 13 people found this review helpful.

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Chris

Feb 12, 2017

Bristol Auto Mall was very helpful and worked with me. I was very happy with the outcome. Dimitry my salesman he went out of his way to make it possible and was not pushy at all.

9 of 11 people found this review helpful.

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Tony

Feb 9, 2017

Dealer contacted me in timely matter. Kept in contact on a regular basis.

5 of 7 people found this review helpful.

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george

Dec 31, 2016

Helpful and upfront but kind of felt like a bait an switch was happening.Cars listed are cash price to make it seem cheap but add almost 2000 to each car.

12 of 13 people found this review helpful.

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Charles

Dec 24, 2016

I like the the cars on display and information on the vehicles are precise.

5 of 5 people found this review helpful.

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Mbele

Dec 22, 2016

Love my new truck I just bought. Thx to Ken for his assistance. Guys are great. Fast and smooth

4 of 5 people found this review helpful.

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Response from Bristol Auto Mall:

Thank you for your business!

Dec 1, 2016

They were responsive and answered my questions in a timely manner. I am still deciding between several cars

3 of 3 people found this review helpful.

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Jorge

Nov 28, 2016

Bad experiences.found a car that I like and send message to dealer that I was interested.headed to dealer to see car to find out it was sold .after a 30 minute ride.I left and started my search again online and the after a week the car was still posted .so a text and ask dealer and they again said they had the car and I can stop by and test.that's when I notest that they keep this cars posted to bring people in and then try to sell u another car.

15 of 17 people found this review helpful.

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Dom

Nov 27, 2016

Quick contact through e-mail. They made special accommodations for me to inspect and test drive the vehicle.Prompt, cordial Followup after the inspection and road test. Purchasing it would have resulted in a four star rating. While I didn't buy the vehicle, I highly recommend Bristol Auto Mall. Otherwise, excellent.

4 of 5 people found this review helpful.

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Johnny

Oct 24, 2016

I was really anxious an in a hurry, so they speeded up their process to meet my needs. It was an enjoyable experience.

3 of 3 people found this review helpful.

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Lenny D

Oct 24, 2016

Nice people and good follow up, but after being there for nearly two hours outside in the rain left without purchasing the car because the front bumper was being repaired (not a deal killer for me) and they didn't seem to take me seriously, and were trying to sell a different car. Car was priced well and though never got to the contract they did advise they only have a small doc fee, and no other hidden fee etc. Overall nice small dealer, but just didn't seem to want to sell a car that day.

3 of 5 people found this review helpful.

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Response from Bristol Auto Mall:

Dear Lenny! Thank you for shopping at our dealership. And thank you for your positive review. As you mentioned: "...Overall nice small dealer..." ... ">>> Car was priced well and though never got to the contract they did advise they only have a small doc fee, and no other hidden fee etc.>>>"
The only reason we were trying to offer you a different vehicle is because we tried to match your price criteria. We take every customer very serious and try to provide the best customer service possible. Unfortunately we were to far away price wise.

John

Aug 22, 2016

Nice!

4 of 4 people found this review helpful.

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Christian

Aug 12, 2016

The dealer knew that I was coming from over an hour away and didn't even have the truck available for me to test drive. As the truck was blocked from several other cars, poles, and sidewalk which prevented me from test driving it. Also one tire was almost flat and as a matter of fact all tires were left with no threads. The interior was filthy. My 3 yr old commented to the sales rep that 1 tire on a truck was completely flat and his response was well someone out there isn't doing his job, tell him. I was told to come back the next day and they would have it ready. Sure I'll make another 1 hour trip. Wasted over 2 hours going and coming home with 3 children

7 of 10 people found this review helpful.

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Michael

Jul 6, 2016

Yes! I did not see the vehicle, I am an hour plus away, and he is asking for my two current pay stubs over the phone; by fax or email to get early approval... I GIVE UP!

5 of 8 people found this review helpful.

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Lisa

Jun 12, 2016

Horrible. The guy called me to tell me the car was available, I drove an hour to get there and the car was sold!

8 of 11 people found this review helpful.

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Marty

May 17, 2016

Helpful

3 of 4 people found this review helpful.

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Shane

Apr 29, 2016

They leave old post up so you can go check out the car and they will lie and say they just sold it. I even called before I drove up.

10 of 13 people found this review helpful.

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George

Mar 28, 2016

We arrived an hour late - car was very dirty 2 tires were almost flat and my son found a piece of molding under the car seat - interior was very dirty and had a bad odor for only having 58k miles They did follow up several times to make sure we were coming

2 of 4 people found this review helpful.

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brandon

Feb 25, 2016

Great service

2 of 3 people found this review helpful.

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David

Feb 24, 2016

Told me truck was gone, two days later said we have the truck, too confusing with this place

2 of 5 people found this review helpful.

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Response from Bristol Auto Mall:

Sorry for the confusion. We had a deposit on this truck It was a pending finance did, which did not go through. That is why we put the truck back on the market. And that is why we called you back to tell that it is available again.

Julia

Jan 17, 2016

They responded quickly with relevant information! I went with a different car, but I appreciated the service.

3 of 3 people found this review helpful.

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Alex

Nov 15, 2015

Dealer was friendly and courteous. There was a problem with the car's shocks not yet reported to carfax, which ended our interest in it.

2 of 2 people found this review helpful.

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Zsolt

Oct 22, 2015

called back and explained options

2 of 2 people found this review helpful.

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richard

Oct 22, 2015

responded almost immediately, after the weekend in fact, called me several times

2 of 2 people found this review helpful.

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Read 21 old reviews

Anthony

Sep 16, 2015

I have to say I really liked Paul & Dimitri. They were both very helpful, friendly, & professional. I was actually dreading going in to buy a new car because I do not like the stereotypical pushy salesman attitude. But I was so relieved to see that they were not like that at all! They really made the car buying experience comfortable for me at Bristol Auto Mall. They were excellent! Thank you,

4 of 4 people found this review helpful.

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Sam

Sep 7, 2015

Second time buying a car from BristolAutoMall. Another great deal! Thx Paul for your help. Thx Larry for cleaning and servicing my car !

2 of 3 people found this review helpful.

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Ben

Aug 21, 2015

Dealer randomly stopped returning my emails. If they sold the car it would have been nice to know instead of inferring from the lack of reply.

1 of 3 people found this review helpful.

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Robert

Aug 15, 2015

I will definitely buy from Bristol again.Paul & his staff were friendly,professional and courteous.

2 of 2 people found this review helpful.

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Morris

Jun 20, 2015

I was interested in two cars, spoke to Paul, he gave me the info but he didn't make me feel welcome. Am coming from North Carolina.

2 of 4 people found this review helpful.

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Brian

May 26, 2015

I talked to sale guy was very prompt and new the car well. Been trying to get them to email me back. Waiting to make appointment to see car. Paul has been very helpful so far.

1 of 1 people found this review helpful.

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kelsey

Mar 20, 2015

Paul and his family are wonderful and went above and beyond for us. Thank you!

2 of 2 people found this review helpful.

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Temple

Mar 13, 2015

nice guy but the car i wanted didn't work. High price. Too much rust.

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michael

Mar 3, 2015

hi, i calle about a car said I was coming by train needed ride to your placed suddenly a buyer appeared .a waste of my time and faith in your bussines

0 of 1 people found this review helpful.

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Disappointed

Feb 20, 2015

Went to see the car. Dealer was forthcoming with info about the car. He was helpful arranging a test ride and was willing to negotiate.

1 of 1 people found this review helpful.

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Eric

Jan 24, 2015

They got right back with me about the BMW X6 I was interested in within 24hrs.

1 of 1 people found this review helpful.

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f1flagger

Aug 3, 2014

good response

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autoseeker8

Jul 27, 2014

The hood (front end) on this vehicle that is shown, does not match the front end body style of a 2004 vehicle. So the year indicated may be wrong or body damage and repair makes it look like a newer vehicle. I have nothing negative to say about this dealership. Car looks good and is priced right if it checks out other wise.

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LaBlon

Jul 11, 2014

Dealer responded. I test drove and purchased vehicle. It should have been inspected by dealer before release and a fully operational when picked up. since then I have discovered several safety, mechanical and other issues with the vehicle that I have brought to their attention and which require immediate attention but I do not feel are being handled that way. Based on the my experience I would not recommend this dealer .

3 of 3 people found this review helpful.

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Ben

May 6, 2014

While I have not used this car dealer yet. I did stop by on a Sunday to look at the cars on the lot. The pics online and at the lot were spot on. So for this I am writing a positive review. Car pics online and in person were as they advertised.

1 of 1 people found this review helpful.

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Aram

Apr 25, 2014

Quick and cordial response

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Dmitry

Mar 30, 2014

Professional team. Cars at their lot are well kept and all cars come with a warranty. Recommend!

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Veronica

Feb 23, 2014

Very nice

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dabrik

Aug 28, 2012

surprisingly honest team and very reasonably priced cars.

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Chris

Aug 16, 2012

They were very nice, friendly and honest about their vehicles.

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Ayumi

Jul 29, 2012

Very hard to get a hold of someone. Then when they emailed they just said to come by and see it.

1 of 1 people found this review helpful.

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Bristol Auto Mall