Bright Bay Auto Group

1174 Sunrise Highway
Bay Shore, NY 11706

Sales: (631) 206-5098

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All reviewers have been verified to have contacted this dealer – Learn More
Oct 18, 2017
Went in to see the car , as advertised was a 300c john varvatos luxury edition , but on visiting the dealer saw that it wasn't a john varvatos & my sales's man "Max" took me to his senior & asked if i was willing to buy the Car for a discounted price , i said no but i would buy the car if they could prove it to me that its a john varvatos as it was missing the plaque or rather didn't have one . Mean while someone else walks into the room, no hi hello , asks me rudely with aggression if i am gonna buy the car or not i said i have not decided yet & replies well what are you waiting for the doors right their , starts yelling u guys are a waste of time & gets aggresive . Me & my dad leave , its not my first time at a dealership neither was it my first car . I have never seen such an arrogant & rude sales manager in my life . No wonder i was the only customer in their , couldn't even earn my business . The sales manager said i was a waste of time , dont think so , rather the dealer is wasting their money on bad sales rep . As a sales rep you were supposed to sell the car and not ask are gonna you buy the car or not . I asked for his name but he wouldn't give it to me . We drove 100 miles to get to the dealer & 100 mikes back was a " total waste of time " was pretty positive to buy the car but ...... Hopefully some action is taken against the sales manager ( not max ) if not atleast this would help out someone else , pls dont waste your time by going to this dealer . Everyone was a whack in there .
10 of 12 people found this review helpful.
Is this helpful? Yes | No

Response from Bright Bay Auto Group:

Abdullah. Thanks for the feedback. After reviewing your visit with the people involved; It seems that the manager was upset with your suggestion that the car was somehow  "a fake" Varvatos model. When we explained you that you were mistaken and verified that the car was the "top trim" varvatos model. You said you weren't interested In buying the car without a moonroof or V-8. You suggested that the Varvatos model all came with those features, in fact the "Varvatos" is simply a trim level and not indicative of the equipment level. All the information regarding the
 More ...
Oct 10, 2017
Great no problems
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Oct 4, 2017
Gary Chaar
great a dealer rating help find of place about this car are excellent
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Bright Bay Auto Group:

Gary
    Thanks for the review! Glad you had a pleasant experience. Jim Jaeger 631 666 6720
Aug 19, 2017
I expressed interest via text. They promptly responded. In all, I was called three times. I haven't yet gone to see them. They seemed to want to "earn my business." I'm ok with them.
0 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Bright Bay Auto Group:

Brian
   Glad to hear you are happy with our team! Please let me know if you have any further questions. Jim Jaeger 631 666-6720 ext 225
Aug 12, 2017
Helpful and professional! Happy with our car purchase!
Is this review helpful? Yes | No

Response from Bright Bay Auto Group:

Good luck! Glad to hear your happy enjoy your new car.
May 25, 2017
The sales person Joel was knowledgeable
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Bright Bay Auto Group:

Jim
   Glad you had a great experience!
Mar 13, 2017
Confirmed on Thursday afternoon that the car was available for a test drive the following day at noon. Drove 2 hours through a snow storm, arrived and was told the car was "sold yesterday". You have my contact. How hard would it have been to let me know? The only reason I didn't give them one star was because they offered to put gas in my truck to make up for the trouble.
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Bright Bay Auto Group:

Rob
  Sorry for the lack of communication,  we are a volume dealer and sell lots of vehicles everyday!
Feb 11, 2017
achman
Overpriced for the market, then too many repetitive emails.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Jan 23, 2017
Looked at a truck I like. Wanted a few things it didn't have. Salesmen says, "oh they could be added". Then shoots back a price $3k more then listed price. Way to make a deal. Manager was nice. She called me 2x.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Bright Bay Auto Group:

Jay
   Sorry we couldn't get together and make a deal! Our vehicles are priced within market value and when you want to add things such as Leather interior, lights and running boards there are additional costs.
Dec 23, 2016
we were treated very well.
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Bright Bay Auto Group:

Richard
   Glad to hear! Thanks for the feedback!
Feb 24, 2016
Straight foreward and courteous quick sale.Nice Inventory.
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Bright Bay Auto Group:

Thanks for the great review! We try and recondition all of our cars and expedite the sale to the best of our ability!
Feb 24, 2016
the salesman I spoke with was knowledgable courteous and professional
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Bright Bay Auto Group:

Denise
   Glad you had a great experience!
Read 4 old reviews
Jul 26, 2015
They were quick to call and answer my nerds.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 17, 2015
Dealer was fine. I did not buy car. It was kind of beat up and buying a BMW at a Mazda dealer did not seem like a good idea.
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Bright Bay Auto Group:

Sorry we were unable to make a deal! Hopefully you found what you were looking for!
Feb 21, 2015
Domenick & Benny were the best!! extremely helpful & professional Will definitely do business with them again.
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Bright Bay Auto Group:

Thanks for the review Cheryl! Good luck with your new car!
Dec 15, 2014
Great communication. Calls and emails are always answered
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Bright Bay Auto Group:

Israel
  Glad to hear! Our staff works hard to follow-up and make sure calls and emails are answered in a timely fashion!

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