Berger Chevrolet, Inc.

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GM Certified Internet Dealer, GM Certified Used Vehicles

2525 28th St Se
Grand Rapids, MI 49512

http://www.bergerchevy.com

Sales: (877) 459-9592

Service: (888) 706-2126

Closed Today (Sun)

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Sales Reviews (22)

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Dave

Jul 29, 2017

They responded well and did try to contact me but for reasons not of their doing I was unable to meet with them.

0 of 1 people found this review helpful.

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GuruLTHZ

May 1, 2017

When I went to the dealership they said sorry we just sold the suv and tried to sell me one that was $2,000 more. The sales person even told me that they have pictures of vehicles on line that are not even at the dealership.

2 of 2 people found this review helpful.

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Response from Berger Chevrolet, Inc.:

GuruLTHZ,
In order to investigate this further, I need your first and last name. We cannot look up customer data without accurate contact information. Please leave your contact information or call me at (616) 575-9608.
Thank you,
Lenny George

Joe

Mar 21, 2017

Went to look at a car. This dealership is so big and so busy it's like waiting to see your doctor at an appointment. Nice looking cars. Just don't have time to wait all day. Located I. Big city.

1 of 1 people found this review helpful.

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Response from Berger Chevrolet, Inc.:

Joe, I apologize that you felt as though you were at the doctor. Having a large inventory of vehicles means having a large staff. Our team would love to have the opportunity to meet with you and answer any questions you have about our vehicles! Feel free to give our team a call at (616) 949-5200. We can get you set up with an appointment or answer any questions over the phone! Thanks, Joe. Have a great day!

Ronald

Feb 4, 2017

I bought a 2017 Chevy Equinox. Thjey made me a deal I could not pass up.

0 of 1 people found this review helpful.

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Response from Berger Chevrolet, Inc.:

Ronald,
Thank you so much for reviewing our dealership on Car Gurus. I'm glad we were able to give you a deal that you could not pass up! We hope to see you again, Ronald.

ROBERT

Sep 23, 2016

Got back to me quick but sold the car

0 of 1 people found this review helpful.

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Aaron

Sep 2, 2016

Ended up purchasing the truck, overall a good experience but they were very busy so I had to be a bit aggressive to obtain the service that I needed.

1 of 1 people found this review helpful.

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Ted

Aug 13, 2016

Everyone from the salesman to the used car manager to the finance manager was on the same page to get me into this car at the best price in a very short time. I was also very satisfied with what I was offered for my trade. I thought that the offer was very fair, and I have never been able to say that before about trading anything in. Great experience. Didn't try to give me anything that i didn't want.

1 of 1 people found this review helpful.

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steven

Jun 15, 2016

Quick responses, but not good info on vehicle or pictures of it.

1 of 1 people found this review helpful.

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Dane

Jun 9, 2016

Great follow up

0 of 1 people found this review helpful.

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Bmouat

May 29, 2016

Great to work with.

0 of 1 people found this review helpful.

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Izzygirl

May 27, 2016

Nicole called and stated the vehicle I inquired about wasn't actually available in the listed color. After trying to engage me in older/different vehicles, she took all of my specifications and said she would review inventory and contact me. That was a week ago and I have not heard from her. Additionally, the vehicle I was interested in is still listed online. This feels like a bait and switch type of advertisement.

2 of 2 people found this review helpful.

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David

May 13, 2016

Met with Vic at the dealership, after a test drive and some haggling, we came up with a fair price, I purchased the Equinox.

1 of 1 people found this review helpful.

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May 12, 2016

Good

0 of 1 people found this review helpful.

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Charlie

May 1, 2016

they did contact us we were just looking right now.

0 of 1 people found this review helpful.

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Jim

Apr 3, 2016

Priced way to high

2 of 2 people found this review helpful.

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MKFarms

Mar 30, 2016

responded quick, able to make deal on car, we had to drive long way to see it and it was as advertised. would recommend buying from Berger Chevrolet.

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drerron

Jan 29, 2016

Ok Emailed me back . Forwarding E mail just returned in my box

0 of 1 people found this review helpful.

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Matthew

Jan 21, 2016

Great service made sure I got ahold of them before coming to look at a vehicle to make sure they still had it. Very satisfied.

1 of 1 people found this review helpful.

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Tom

Jan 7, 2016

Very good response. Very helpful. Just didn't have the SUV I wanted. I will keep checking back.

1 of 1 people found this review helpful.

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dave

Dec 14, 2015

very helpful. tried to bring in a car from another state for me.

1 of 1 people found this review helpful.

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Hall

Nov 22, 2015

Prompt email response

1 of 1 people found this review helpful.

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lLoyd

Oct 22, 2015

Too far for me to travel to look at vehicle as described

0 of 1 people found this review helpful.

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Read 14 old reviews

Jon

Oct 19, 2015

Berger in Grand Rapids MI buys great quality vans with low mileage, The van I picked just came off of a 24 month lease. Best of all, they reduced the price more than any of the other dealers when they knew I was serious. That made our desion easy. Thanks to this web site, I felt I was a educated buyer on what I should pay for the auto that we picked! Car shopping is work and takes time...

1 of 1 people found this review helpful.

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private

Oct 13, 2015

Victor was helpful and I recommend him and Berger.

1 of 1 people found this review helpful.

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bob

Sep 17, 2015

contacted me the next day, but purchased elswhere

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Mark

Feb 14, 2015

my car started overheating lesson than 25 miles coming off the lot. being after hours I drove it back home and contacted Berger the next day. John the sales manager originally told me that he could do nothing because I bought it as is. when I question his integrity about customer service he told me he had a contact in Kalamazoo. I never heard back from him so I had it fixed at a shop and it cost $1,209.15. I expect Berger Chevrolet to pay for one third of this portion.

1 of 1 people found this review helpful.

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robert

Aug 3, 2014

lady salesperson doesn't follow through with my inquiry.

1 of 1 people found this review helpful.

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ghazal

Apr 30, 2014

They are helpful and you can trust them

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Mark

Mar 1, 2014

Dealer responded with in a reasonable time frame

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John

Feb 27, 2014

responded quickly to email

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bill

Jan 3, 2014

good experience,car was as expected, no pressure salesman, bought car

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Elisha

May 3, 2013

Good about responding to inquiries.

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keith

Nov 29, 2012

not straight up the dealer sucks!

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robert

Sep 12, 2012

Contacted me right away.

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Brent

Jun 16, 2012

They worked with me really well and wanted to get me into a car that I liked.

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Tom

Feb 15, 2012

Very good responding to emails.

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Berger Chevrolet, Inc.

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