Robert DeNooyer Chevrolet

600 E 8th St
Holland, MI 49423

http://www.denooyerchevy.com

Sales: (616) 777-5036

Service: (616) 499-3185

Closed Today (Sun)

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Sales Reviews (19)

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May 16, 2018

Marc

They contacted me in about 20 minutes after contacting them through car gurus. They were very helpful, not pushy at all, and I ended up buying a car. This is the second car my family has bought from them over the years.

Is this review helpful? Yes | No

Apr 12, 2018

Daryl

Good service at one visit but needed to buy something a bit newer.

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Jan 21, 2018

Ollie

Sales guy was friendly during my visit, but so inconsiderate when talking to me on the phone the day after due to price disagreement. As a costumer, do I have the rights to make an offer?

2 of 2 people found this review helpful.

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Jan 4, 2018

Dennis

Ethan was a big help and did not pressure me to buy and even offered to have the vehicle taken inside for a better look. Lots of snow at the time. will keep his card for sure!!

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Dec 22, 2017

Rhonda

I worked with Steve Boeve at Denooyer Chevrolet, and enjoyed it immensely. He is very knowledgeable, personable at the same time, and maintained a high level of transparency through the entire transaction. The entire transaction from driving onto the lot and driving away with a car was streamlined, organized and enjoyable. I look forward to working with him again in the future.

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Dec 20, 2017

GuruDSW53

Great experience. Would recommend to everyone. Worked with Ryan. Great customer service

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Dec 5, 2017

TequilaP

I was contacted soon after by email. I will be visiting soon to look at other cars from their website. *fingers crossed* I'll update after my visit.

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Nov 11, 2017

GuruZBN7Y

Best experience. Their team was helpful and the process simple. I now have a new car. Thanks

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Oct 1, 2017

Jeff

Great contact

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Sep 29, 2017

Stickboat1

Excellent place to do business with. Steve was Great. Above and beyond in all ways of service. Thanks.

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Aug 27, 2017

NRBLLC

Very professional, responsive and helpful.

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Aug 10, 2017

GuruD4JWY

Very friendly

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Jul 9, 2017

Brandon

My experience was really good. Rob McAndrews was my sales person! Purchased the vehicle sight unseen. I live in the Macomb county area and they delivered they vehicle to my house. Never went to the dealership. Rob was able to get me a fair deal. Very nice guy and responsive to phone calls and text. 99% of the experience was great! The only negative things I would have to say is I found two very small dents in the front left quarter panel that can more than likely be fixed by a dentless repair guy. Could've been missed in Rob's defense due to the color of the truck and they are only about 1 1/2" long and I'm picky. It is a used vehicle after all. There is a scuff in the rim from the previous owner that was not disclosed but again, part my fault for not going to see the vehicle 1st. The only kicker for me was passenger rear brake light was out. At least do a basic vehicle safety function check before you deliver a $49000 vehicle. Love the truck though! Super nice & clean!

2 of 2 people found this review helpful.

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Jun 17, 2017

Glenn

Bought black car from same dealer, they were exceptionally easy to work with and even delivered the car almost 200 miles to our home and drove our trade back. First class operation.

1 of 1 people found this review helpful.

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Apr 29, 2017

MARK

we are happy so far with the Ford EDGE we purchased at DeNooyer

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Apr 10, 2017

Safari_3328

Dealer responded quickly, just wasn't what I was looking for.

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Nov 11, 2016

Terry

They replied to my email very quickly. I haven't got back to them yet

0 of 1 people found this review helpful.

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Nov 9, 2016

Tony

Quick response, nice sales team

1 of 1 people found this review helpful.

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Jul 19, 2016

Mike

Steve and Nicole worked hard to make a deal and we made one...

2 of 2 people found this review helpful.

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Read 20 old reviews

Apr 2, 2016

George

Very positive experience. Salesman highly knoweledgable.

2 of 2 people found this review helpful.

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Mar 4, 2016

Rick

Called and talked to the salesman he said they had $9800 in the car and they could not go lower because it was a very nice car. When we got there [ after driving 50 miles ] the car had been hit in the back , heavy rust on the left quarter otherwise not a bad car, when we got back in our car on the way home we ck Cargurus on the price was lowered to $9500 two days later it was $9000 . If they would of been more upfront with the price they may of sold the car to me. We felt played.

8 of 8 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

Rick,

Thank you very much for the time to write the review! I really apologize...our goal is to be very transparent on the phone to tell the exact condition of the vehicle. We know a used car is not perfect...there are always some flaws to point out. I wish we would have sold the car to you at the cheaper price as well! We do have a pricing philosophy where we try to be very competitive compared to the marketplace within 100 miles. Occasionally this will cause us to adjust the prices down below our desired margin on the vehicle or below our cost in order to move the vehicle. That was the ca

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Feb 24, 2016

Jose

Good

0 of 3 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

Jose,

Thank you very much for taking the extra time to write a review! We are very happy you had a good experience!

Dominique Denooyer

Feb 17, 2016

Tracy

$1000.00 down to hold a used yukon for 24 hours- really. had a check the next day and the car was a mess when I picked it up!!!! missing a second key floor matts -much more!!!!

3 of 3 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

Thank you very much for taking the extra time to write a review! I really apologize that we dropped the ball on clean up and having our ducks in a row with the floor mats and 2nd key. I just spoke with Evan and he informed me he had sent the floor mats out and has a 2nd key on order. Our goal is to have everything lined up when we have a confirmed appointment so the vehicle is clean and ready for delivery and that did not happen this time.

We unfortunately do require a deposit to set a vehicle aside. We have this policy so that the customer is guaranteed the opportunity to see the vehicle.

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Jan 22, 2016

Tiffany

We worked with Steve in the used car department. He was awesome to work with! Responsed quickly and answered any questions we had. We are beyond pleased with out purchase!

2 of 2 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

Thank you very much for taking the time to write a review! We are extremely happy that you had a good experience. Our goal overall is to make sure even after the sale you are enjoying your vehicle. If you ever have a question or concern with your vehicle don't hesitate to call myself or Steve at 616.396.2333.

Thank you very much for your business!

Dominique DeNooyer

Jan 14, 2016

Todd

Salesman returned call and left message about car availability.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

Todd,

Thank you for making the extra effort to write a review! I am glad that the salesperson called you back. It seems like a simple task...but we are always reviewing our internet leads to make sure they are responded to quickly.

Thank you!
Dominique DeNooyer

Dec 12, 2015

demecho

Hello, all though I did not purchase the vehicle. The salesman contact Ted me right away and was very open and honest with me.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

Thank you for the extra effort to write a review! If you ever have another question about a vehicle don't hesitate to contact us at 616.396.2333.

Thank you!

Dominique DeNooyer

Nov 8, 2015

Harold

Great job

0 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

Thank you very much for the review! We are so happy that you had a good experience! If you ever need anything else don't hesitate to call us at 616.396.2333.

Thank you,
Dominique DeNooyer

Nov 6, 2015

Rachel

Excellent Experience!! Would highly recommend:) Dominic is awesome, low pressure, and will beat all competitor pricing!!

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

Thank you very much for taking the extra time to write a review! We really appreciate it!

Dominique DeNooyer

Jun 29, 2015

Rock

Nice place, everyone was helpful. Special thanks to Marsha for all her help.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

Thank you very much for taking the time to write the review! We are very happy to have Marsha on our team. If you ever need any help don't hesitate to contact Marsha or one of our team members at 616.396.2333.

Thank you,
Dominique DeNooyer

Jan 25, 2015

Dianne

Though I did not purchase a vehicle, I would certainly recommend this dealership to anyone. I would tell them to ask for "Dave". What a caring, and informing salesperson.

Is this review helpful? Yes | No

Response from current dealership owner:

Thank you for writing your review! We know it takes extra time. Dave has been a great asset to our organization! Thank you for writing even though you did not purchase the car from us. We hope you enjoy your new vehicle and we would love to help you out if you ever need any service work.

Thank you,
Dominique DeNooyer

Dec 29, 2014

Lee

They contacted me right away. I did not buy.

Is this review helpful? Yes | No

Response from current dealership owner:

Thank you for your review! No problem if you did not purchase from us. We always say we get told "no" in the car business twice as often as yes...and that is a good job in the car business...so you can't hurt our feelings by telling us you found another car. Thank you for the review! We really appreciate the opportunity.

Dominique DeNooyer

Aug 3, 2014

Teri

Andy connected with me right from the start and was extremely communicative all the way through. Unfortunately, we bought somewhere else, but He would've been great to work with , Im sure. He seemed very on top of things. Thanks Andy!

Is this review helpful? Yes | No

Response from current dealership owner:

Thank you very much for writing the review! We are glad to hear you had a good experience. I apologize for the delay getting back with you...but good news...in the meantime we liked Andy as well and promoted him to our New Car Manager! Thank you again for taking the time to respond.

Dominique DeNooyer

Apr 30, 2014

FinalCountdown

Just bought my preowned Chevy Volt today. This dealership was great to work with. They contacted me within 1 hr with all the details. We came to a price on the phone and they drove 60 miles to deliver the car and picked up my trade-in. Answered all my questions. Great to work with - the DeNooyer team is awesome, thanks to Dave, Linda and Nicole for working out a price and delivery for me in less than 2 hrs! I would buy a car again from DeNooyer Chevrolet.

Is this review helpful? Yes | No

Response from current dealership owner:

Thank you for taking the time to write a review! We are so happy that you are enjoying your Chevrolet volt! I apologize for the delay in getting back to this review...just realized that this site had a place to respond to the reviews! If you ever need any help we have 2 Volt Certified Technicians and we would love to answer any questions if they come up as well.

Thank you,
Dominique DeNooyer

Mar 28, 2014

jeff

The Truck Broke Down During The Test Drive.The Sales Person Just Sat There So I Got Out Of The Truck And WalkeD Back To The dealership And Left.

Is this review helpful? Yes | No

Response from current dealership owner:

Thank you for taking the time to write a review! We are so sorry that you had this happen. That is a very poor experience. We do safety inspect all of our vehicles, but unfortunately once in a great while some unusual experience comes up. We really apologize for your time and needing to walk back.

Thank you again for taking the extra time to write a review!
Dominique DeNooyer

Feb 19, 2014

Claire

Good

Is this review helpful? Yes | No

Response from current dealership owner:

Thank you for your response! We are glad you had a good experience. If you ever need anything don't hesitate to call us at 616.396.2333.

Thank you,
Dominique DeNooyer

Aug 18, 2013

Kathy

Knowledgeable and appropriate with all information shared. I was dealt with respectfully and professionally.

Is this review helpful? Yes | No

Response from current dealership owner:

Thank you very much for taking the extra time to write a review! We are very happy that you had a good experience...that is our goal! If you ever need anything or have a question don't hesitate to call us at 616.396.2333

Thank you,
Dominique DeNooyer

Dec 13, 2012

Tom

They called and we drove by but decided it was more than we wanted to spend.

Is this review helpful? Yes | No

Response from current dealership owner:

Tom,

Thank you very much for taking the extra time to write a review. We appreciate the opportunity and understand the vehicle needs to fit in the budget as well!

Thank you,
Dominique DeNooyer

Nov 28, 2012

Wil

Great place to buy a car. Everyone is really nice and they have been super helpful.

Is this review helpful? Yes | No

Response from current dealership owner:

Wil,

Thank you for taking the time to respond! We really appreciate the extra effort and are pleased that you had a good experience! If you ever have any questions don't hesitate to call our team at 616.396.2333.

Thank you,
Dominique DeNooyer

Oct 24, 2012

Larry

Andy was awesome, like most dealers they struggle to listen to the customer. Told them i was going to write a check to purchase the truck.they kept giving me payment information. Almost lost the deal over $250.00.

Is this review helpful? Yes | No

Response from current dealership owner:

Larry,

Thank you very much for taking the extra time to write a review! We are glad you had a good experience with Andy. It has been a while since you wrote this review...and good news is we promoted Andy to our New Car Manager. I am glad we were able to close the gap over $250. I know no one enjoys haggling over the price that is one reason we really like the transparency of Cargurus. They show if it is a good deal or not!

Thank you again,
Dominique DeNooyer

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