BMW of Denver Downtown

1040 S Colorado Blvd
Denver, CO 80246

Sales: (720) 477-0791

Service: (855) 599-2730

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https://static.cargurus.com/images/forsale/2017/09/29/15/47/2014_bmw_3_series-pic-3512708723185595274-152x114.jpeg

2014 BMW 3 Series 328i xDrive Wagon AWD Used Cars in Denver, CO 80246

Great Deal
$5,978 BELOW
CarGurus IMV of $31,962

Price: $25,984

Mileage: 41,822

Location: Denver, CO 80246

Average time on market: 61 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Overdrive Color: Black Sapphire Metallic Description: Used 2014 BMW 3 Series 328i xDrive Wagon AWD for sale - $25,984, 41,822 miles with Sport Package, Leather Seats, Driver Assistance Package, Sunroof/Moonroof, Light Package, Navigation System, Technology Package, Bluetooth, Aluminum Wheels, Premium Package, M Sport Package, Climate Package
https://static.cargurus.com/images/forsale/2017/12/07/03/09/2016_honda_cr-v-pic-5855155477316174979-152x114.jpeg

2016 Honda CR-V EX AWD Used Cars in Denver, CO 80246

Great Deal
$2,766 BELOW
CarGurus IMV of $24,747

Price: $21,981

Mileage: 14,434

Location: Denver, CO 80246

Average time on market: 19 days Certified Pre-Owned: No Color: Black Description: Used 2016 Honda CR-V EX AWD for sale - $21,981, 14,434 miles with Bluetooth, Aluminum Wheels, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2016/09/15/17/25/2017_cadillac_escalade-pic-7011520000770497820-152x114.jpeg

2017 Cadillac Escalade Premium Luxury 4WD Used Cars in Denver, CO 80246

Great Deal
$11,054 BELOW
CarGurus IMV of $86,035

Price: $74,981

Mileage: 5,462

Location: Denver, CO 80246

Average time on market: 61 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Black Raven Description: Used 2017 Cadillac Escalade Premium Luxury 4WD for sale - $74,981, 5,462 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Aluminum Wheels, Navigation System, Adaptive Cruise Control
https://static.cargurus.com/images/forsale/2017/10/31/19/22/2015_bmw_5_series-pic-2429821872844244032-152x114.jpeg

2015 BMW 5 Series 550i xDrive Sedan AWD Used Cars in Denver, CO 80246

Great Deal
$5,953 BELOW
CarGurus IMV of $45,937

Price: $39,984

Mileage: 33,381

Location: Denver, CO 80246

Average time on market: 23 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Overdrive Color: Alpine White Description: Used 2015 BMW 5 Series 550i xDrive Sedan AWD for sale - $39,984, 33,381 miles with Sport Package, Leather Seats, Sunroof/Moonroof, Executive Package, Navigation System, Bluetooth, Backup Camera, Aluminum Wheels, M Sport Package, Climate Package
https://static.cargurus.com/images/forsale/2017/12/11/16/29/2014_bmw_5_series-pic-2358118843733820282-152x114.jpeg

2014 BMW 5 Series 535d xDrive Sedan AWD Used Cars in Denver, CO 80246

Great Deal
$4,864 BELOW
CarGurus IMV of $36,846

Price: $31,982

Mileage: 29,205

Location: Denver, CO 80246

Average time on market: 54 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Overdrive Color: Dark Graphite Metallic Description: Used 2014 BMW 5 Series 535d xDrive Sedan AWD for sale - $31,982, 29,205 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Bluetooth, Backup Camera, Aluminum Wheels, Premium Package, Climate Package
https://static.cargurus.com/images/forsale/2017/12/07/21/01/2015_bmw_2_series-pic-679498060202091862-152x114.jpeg

2015 BMW 2 Series M235i xDrive Coupe AWD Used Cars in Denver, CO 80246

Great Deal
$3,819 BELOW
CarGurus IMV of $37,801

Price: $33,982

Mileage: 24,029

Location: Denver, CO 80246

Average time on market: 43 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Overdrive Color: Estoril Blue Metallic Description: Used 2015 BMW 2 Series M235i xDrive Coupe AWD for sale - $33,982, 24,029 miles with Leather Seats, Driver Assistance Package, Sunroof/Moonroof, Navigation System, Technology Package, Bluetooth, Backup Camera, Aluminum Wheels, Climate Package
https://static.cargurus.com/images/forsale/2017/11/16/12/19/2011_kia_optima-pic-2235529791597015535-152x114.jpeg

2011 Kia Optima SX Turbo Used Cars in Denver, CO 80246

Great Deal
$2,324 BELOW
CarGurus IMV of $12,306

Price: $9,982

Mileage: 86,545

Location: Denver, CO 80246

Average time on market: 27 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Snow White Pearl Description: Used 2011 Kia Optima SX Turbo for sale - $9,982, 86,545 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Adaptive Cruise Control, Technology Package, Bluetooth, Backup Camera, Aluminum Wheels, Premium Package
https://static.cargurus.com/images/forsale/2015/10/07/06/46/2016_bmw_3_series-pic-301526150848738071-152x114.jpeg

2016 BMW 3 Series Used Cars in Denver, CO 80246

Great Deal
$5,459 BELOW
CarGurus IMV of $32,440

Price: $26,981

Mileage: 22,141

Location: Denver, CO 80246

Average time on market: 57 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Overdrive Color: Melbourne Red Metallic Description: Used 2016 BMW 3 Series for sale - $26,981, 22,141 miles with Leather Seats, Driver Assistance Package, Sunroof/Moonroof, Navigation System, Storage Package, Bluetooth, Backup Camera, Aluminum Wheels, Premium Package, Climate Package
https://static.cargurus.com/images/forsale/2017/12/14/07/50/2016_bmw_3_series_gran_turismo-pic-3275669971393028448-152x114.jpeg

2016 BMW 3 Series Gran Turismo 335i xDrive AWD Used Cars in Denver, CO 80246

Great Deal
$6,296 BELOW
CarGurus IMV of $44,278

Price: $37,982

Mileage: 9,245

Location: Denver, CO 80246

Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Overdrive Color: Mineral Gray Metallic Description: Used 2016 BMW 3 Series Gran Turismo 335i xDrive AWD for sale - $37,982, 9,245 miles with Sport Package, Leather Seats, Driver Assistance Package, Sunroof/Moonroof, Navigation System, Bluetooth, Backup Camera, Aluminum Wheels, M Sport Package, Climate Package
https://static.cargurus.com/images/forsale/2017/11/10/21/11/2015_bmw_4_series-pic-5525800680058535622-152x114.jpeg

2015 BMW 4 Series 428xi xDrive Gran Coupe AWD Used Cars in Denver, CO 80246

Great Deal
$4,330 BELOW
CarGurus IMV of $33,313

Price: $28,983

Mileage: 23,126

Location: Denver, CO 80246

Average time on market: 40 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Overdrive Color: Black Description: Used 2015 BMW 4 Series 428xi xDrive Gran Coupe AWD for sale - $28,983, 23,126 miles with Bluetooth, Sunroof/Moonroof, Aluminum Wheels, Premium Package, Technology Package
https://static.cargurus.com/images/forsale/2017/12/07/03/09/2015_bmw_x3-pic-4723148207821957097-152x114.jpeg

2015 BMW X3 xDrive28i AWD Used Cars in Denver, CO 80246

Great Deal
$4,026 BELOW
CarGurus IMV of $33,007

Price: $28,981

Mileage: 30,418

Location: Denver, CO 80246

Average time on market: 25 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Overdrive Color: Jet Black Description: Used 2015 BMW X3 xDrive28i AWD for sale - $28,981, 30,418 miles with Leather Seats, Driver Assistance Package, Light Package, Navigation System, Technology Package, Bluetooth, Backup Camera, Aluminum Wheels, Climate Package
https://static.cargurus.com/images/forsale/2017/11/21/11/58/2010_dodge_dakota-pic-5974104353097570503-152x114.jpeg

2010 Dodge Dakota Bighorn/Lonestar Crew Cab Used Cars in Denver, CO 80246

Great Deal
$2,306 BELOW
CarGurus IMV of $15,298

Price: $12,992

Mileage: 63,319

Location: Denver, CO 80246

Certified Pre-Owned: No Transmission: 4-Speed Automatic Overdrive Color: Mineral Gray Metallic Description: Used 2010 Dodge Dakota Bighorn/Lonestar Crew Cab for sale - $12,992, 63,319 miles with Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/11/21/10/41/2006_porsche_911-pic-3583663464128495162-152x114.jpeg

2006 Porsche 911 Carrera 4 AWD Convertible Used Cars in Denver, CO 80246

Great Deal
$4,520 BELOW
CarGurus IMV of $35,503

Price: $30,983

Mileage: 73,789

Location: Denver, CO 80246

Certified Pre-Owned: No Transmission: 6-Speed Manual Overdrive Color: Silver Description: Used 2006 Porsche 911 Carrera 4 AWD Convertible for sale - $30,983, 73,789 miles with Leather Seats, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/11/23/09/50/2015_bmw_x6-pic-5267504605429704821-152x114.jpeg

2015 BMW X6 xDrive35i AWD Used Cars in Denver, CO 80246

Great Deal
$5,846 BELOW
CarGurus IMV of $50,830

Price: $44,984

Mileage: 28,936

Location: Denver, CO 80246

Average time on market: 29 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Overdrive Color: Carbon Black Metallic Description: Used 2015 BMW X6 xDrive35i AWD for sale - $44,984, 28,936 miles with Sport Package, Leather Seats, Driver Assistance Package, Sunroof/Moonroof, Navigation System, Bluetooth, Backup Camera, Aluminum Wheels, Premium Package, M Sport Package
https://static.cargurus.com/images/forsale/2017/12/07/12/10/2011_mercedes-benz_slk-class-pic-3148930426083090249-152x114.jpeg

2011 Mercedes-Benz SLK-Class SLK 350 Used Cars in Denver, CO 80246

Great Deal
$2,216 BELOW
CarGurus IMV of $25,208

Price: $22,992

Mileage: 25,790

Location: Denver, CO 80246

Certified Pre-Owned: No Transmission: 7-Speed Automatic Overdrive Color: Arctic White Description: Used 2011 Mercedes-Benz SLK-Class SLK 350 for sale - $22,992, 25,790 miles with Bluetooth, Leather Seats, Aluminum Wheels
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Dec 11, 2017
Great feedback!
Is this review helpful? Yes | No

Response from BMW of Denver Downtown:

Thank you!
Nov 6, 2017
GuruZLS24
Dealer called me back, so I made an appt to see the car. I drove an hour to the dealer only to find out that the dealer's information on the car was incorrect. Car was a Manual transmission but was listed as Automatic. I wasted 2 hours but it gave me time to talk to my wife as the car was going to be her birthday gift.
Is this review helpful? Yes | No

Response from BMW of Denver Downtown:

Dear GuruZLS24,

I apologize for the error on our part. This was a technical issue we have since fixed since your visit. We will be sending a $50 check directly to you to show we sincerely apologize for the time you spent to drive here. thank you, Edward Freehart, GM, 303-759-0277
Oct 18, 2017
Great. Very easy
Is this review helpful? Yes | No

Response from BMW of Denver Downtown:

Thank you!
Oct 16, 2017
SeachR
Great
Is this review helpful? Yes | No

Response from BMW of Denver Downtown:

Thank you!
Oct 15, 2017
GuruCP3W
Perfect experience buying a BMWX6.
Is this review helpful? Yes | No

Response from BMW of Denver Downtown:

Thank you! Enjoy your new BMW!
Oct 4, 2017
It all went well with John Semelback and Jason until the financing and need to repair bumper on the car. The finance department did not get me a good rate and I found a $700 error while reviewing papers to sign. John and Jason discovered hail and bumper damage. I conceded on the hail but want the bumper fixed. If you buy anything other than a BMW you cannot get a loaner car during repairs. If I had it to do again, I would not take the car until repairs were done and I would try to get my own financing. John S is a good salesman although it seemed, at times , he was caught in things he couldn't control.
Is this review helpful? Yes | No

Response from BMW of Denver Downtown:

Thank you so much! We appreciate you taking the time to write such positive things about us!
Sep 29, 2017
Dealer responded offering an appointment. I declined the appointment because I found a car elsewhere.
Is this review helpful? Yes | No

Response from BMW of Denver Downtown:

Thank you Annette!
Sep 21, 2017
Car had major right side damage new fender. And nothing listed or mentioned when looking at car. Other problems not addressed. Price too high for the shape of the car. Bummer. Was a nice car.
2 of 2 people found this review helpful.
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Response from BMW of Denver Downtown:

Ron,

I believe the car you are speaking about was a 2009 with only 21,000 miles that we were selling for under book value. I’m sorry you don’t find the value in our pricing.
Thank you, Edward Freehart, General Manager
Aug 31, 2017
Helpful
1 of 1 people found this review helpful.
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Response from BMW of Denver Downtown:

Thanks Bruce!
Aug 28, 2017
Shannagle
Responded back immediately
Is this review helpful? Yes | No

Response from BMW of Denver Downtown:

Thank you so much!
Aug 5, 2017
Guru9KD5W
WE decided against the BMW because it did not have all the safety traffic features we were looking for. The warranty was also limited. The sales consultanat was very helpful and knowledgeable.
Is this review helpful? Yes | No

Response from BMW of Denver Downtown:

Bummer to hear that. Thank you for giving us the chance tho!
Jul 25, 2017
Got back to me very quickly. Auto was sold.
Is this review helpful? Yes | No

Response from BMW of Denver Downtown:

J, we are so pleased you enjoyed your visit to BMW of Denver Downtown! We are always more than happy to assist you if anything else comes up. Take care and come back anytime!
-Ed Freehart, General Manager
Jul 11, 2017
The car was gone. they did call me and offer to help me find what I was looking for.
1 of 1 people found this review helpful.
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Response from BMW of Denver Downtown:

Hi Fred,
Thank you for the great review! We are so glad that you enjoyed your visit with us and we look forward to seeing you next time!
-Edward Freehart, General Manager
Jul 10, 2017
Good Dealer
Is this review helpful? Yes | No

Response from BMW of Denver Downtown:

Hi Subhash, thank you for taking the time to leave a review for us at BMW of Denver Downtown. We're happy we could meet your expectations! Have a wonderful day and come back anytime!
Jul 8, 2017
RDX_1131
Incredible experience
Is this review helpful? Yes | No

Response from BMW of Denver Downtown:

Hello, RDX! Thank you for your positive review. Your feedback is greatly appreciated. Have a great day!

-Your BMW of Denver Downtown Team
Jun 24, 2017
Stephane Belmon
Helpful!
Is this review helpful? Yes | No

Response from BMW of Denver Downtown:

Hi Stephane,
Thank you for the 5 Star review! We are so glad that you enjoyed your visit and we hope you have a wonderful day!
-Edward Freehart, General Manager
Jun 14, 2017
Absolutely the WORST dealership to buy from. So bad in fact, that I did not get the car that I was told was available! I called on Mon to let Matt- E-Sales Agent know that I was coming for the car on Fri. He reassured me that the Honda was still available. The next day, I emailed Matt to let him know that I got my loan and I wanted to put a deposit down on the car (NO RESPONSE). I called his cell (NO RESPONSE), so I reached out to the general sales number for the dealership and spoke with another rep who didn't know the situation but would send me the form for the deposit (NO EMAIL). He ducks me for two days, then Matt then calls me and lets me know that the car has had a deposit on put on it and it is not available. I was so furious, I just hung up. Easily the most unprofessional experience I have ever had with purchasing a car (and I have bought MANY). ***DO NOT GIVE THEM YOUR BUSINESS***
1 of 2 people found this review helpful.
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Response from BMW of Denver Downtown:

Hi Mike,
We sincerely apologize that your experience with us has not exceeded expectations. I would love to speak with you directly in order to rectify this situation. Please call me at 303.759.0277 at your earliest convenience. I look forward to hearing from you.
-Edward Freehart, General Manager
May 4, 2017
I believe this car had hail damage. They said they would repair but expected me to come take a look and buy it before. I was not impressed.
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from BMW of Denver Downtown:

Hi Debbie,
Thank you for taking time out of your day to call the condition of your vehicle to our attention. I would love to speak with you directly in order to rectify this situation. Please call me at 303.759.0277 at your earliest convenience. I look forward to hearing from you.
-Edward Freehart, General Manager
Apr 27, 2017
Called Sales lady sent the Carfax was going to send pictures. She never responded back.
Is this review helpful? Yes | No

Response from BMW of Denver Downtown:

Hi David,
We sincerely apologize that your request for photos was not answered promptly. I would love to speak with you directly in order to rectify this situation. Please call me at 303.759.0277 at your earliest convenience. I look forward to hearing from you.
-Edward Freehart, General Manager
Apr 22, 2017
GuruCTT6
These people are absolutely wonderful
Is this review helpful? Yes | No
Mar 28, 2017
jocassin
Dealer was friendly and responsive, but I decided to pursue a different model of car.
Is this review helpful? Yes | No
Mar 23, 2017
Statesman_703
Nice guys
0 of 1 people found this review helpful.
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Feb 9, 2017
Good
1 of 2 people found this review helpful.
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Feb 3, 2017
Just purchased a 2009 Subaru Forester from BMW of Denver. Entire process was pleasant and went smoothly. Great customer service from Nester who greeted us at the door by name for our test drive appointment. He was friendly and attentive and made sure I did a good highway test drive as well as around town. Also worked with Jay D on the financing end and he was very helpful and professional as well. I would recommend BMW of Denver and would shop here again.
2 of 3 people found this review helpful.
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Jan 18, 2017
I received an email with an offer to receive additional information or schedule a test drive....however vehicle got sold before I could see it.
0 of 2 people found this review helpful.
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Dec 28, 2016
Professional and Excellent Service when we purchased our BMW.
1 of 2 people found this review helpful.
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Dec 5, 2016
Miniowner63
A little too many phone calls that were not cordinated
2 of 2 people found this review helpful.
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Dec 4, 2016
DD_D
Found a used vehicle, expressed an interest, sales rep sent information including a price but after several days the dealership increased the price and would no honor their initial price. Would not do business with this dealership under any circumstances Their are too many reputable dealers around to do business with in town.
7 of 7 people found this review helpful.
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Nov 28, 2016
Excellent dealership. Highly recommended.
1 of 1 people found this review helpful.
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Nov 21, 2016
The dealership followed up with me and was very informative. I didn't end up purchasing from them ultimately but my interactions with them were all pleasant.
Is this review helpful? Yes | No
Nov 3, 2016
Good..
0 of 1 people found this review helpful.
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Oct 26, 2016
They were excellent to work with on buying my first BMW. I am very satisfied with the X5. The price was great and the car is excellent. I had a very good experience with them.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 17, 2016
The folks from Murray BMW called us within minutes of when I expressed interest in their car on CarGurus. Our sales consultant Conner Bappe was terrific. He was very knowledgeable about the X5s and sold us on the dependability of the diesel versions. He was a great listener. Unfortunately the car listed on CarGurus was sold earlier in the day and there were no other cars in their stock that fit our needs.
Is this review helpful? Yes | No
Sep 21, 2016
Nice people
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 14, 2016
lookingfornewcar
I think this Dealership was trying the old "bait and switch" sales tactic. The car was NOT for sale; they claimed it was listed in error and wanted to know what else they could sale me. The listing stayed up for several days. Not a dealership I would buy a car from or would recommend to others.
7 of 7 people found this review helpful.
Is this helpful? Yes | No
Sep 8, 2016
The dealer was pretty responsive. I had a great experience. Im sad the deal didnt happen but Im satisfied with the service I received from Murray BMW.
Is this review helpful? Yes | No
Sep 7, 2016
I want to the dealers to see the car and they show me the car, I was trying to see more cars and the guy said not to day they are working with people who actually buying a car today and I said I'm here to buy too and he said are you going to take one for sure today ...he told me if I go back the next day he will be happy to help me out
5 of 5 people found this review helpful.
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Aug 18, 2016
First email was nice and fast. Once I stated that I was a week away from making a purchase, never heard from them again.
4 of 4 people found this review helpful.
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Jul 29, 2016
ZebraTango
Ok, I just worked with Murray BMW on the purchase of a new X5 35d. Let me just say what a fantastic team I had the pleasure of working with. Amin in sales was backed up by Matthew Dayxxx who is the New Car Director and backing him up is Edward Freehxxx. As a retired special operations military operator I hold a very high standard for teamwork, performance and accountability. This group showed high marks in these and other categories I have not mentioned. You will be treated with a level of decency, respect and integrity here that is rare in this industry. I look forward to a long future with this organization and this team. Also, Connor in sales came in at the tail end did a great job making sure everything went as planned GREAT JOB TO AMIN, MATT, EDWARD AND CONNOR.
1 of 2 people found this review helpful.
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Jun 20, 2016
Extremely great service. Very kind and did everything they could to make us comfortable and not feel pressured.
0 of 1 people found this review helpful.
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Jun 16, 2016
Matt Leising was wonderful to work with. Honest, clear and willing to take the time to understand our needs.
Is this review helpful? Yes | No
Jun 10, 2016
Bought this car!
0 of 1 people found this review helpful.
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Jun 8, 2016
Respond back quick and let me know they still have it. They were very polite in giving me information.
0 of 1 people found this review helpful.
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May 3, 2016
Murray lowballed my trade. Went to another Denver dealer and got what I needed.
1 of 1 people found this review helpful.
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Apr 30, 2016
We shook on a deal and when it came to signing the final bill of sale they reneged on the deal.
5 of 5 people found this review helpful.
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Apr 27, 2016
Ok worked through details. Salesman could be better
Is this review helpful? Yes | No
Apr 25, 2016
Very un professional and very ethical. Finance director and general manager should be fired they are bad name on BMW. They sold me the car, took 2500 deposit on my credit card got all approvals on loan and refused to give me car on the day of delivery. General manager hides behind wall and have no courage to come out and talk. No body should trust them as they totally lack professionalism I have them negative for all
7 of 7 people found this review helpful.
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Apr 23, 2016
dealer contacted me but not in a timely manner. I was contacted one week later.
3 of 3 people found this review helpful.
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Apr 10, 2016
Called, but 3 days after my initial contact.
Is this review helpful? Yes | No
Apr 7, 2016
Jcalford86
5
Bought a vehicle from Murray out of state and overall it was a good experience but after purchasing the vehicle I noticed that the car still had snow tires on (which I wasn't notified of) and did not have an aux input (which I was told it did have). Both were frustrating to say the least as a long 16 hour drive was ahead of me after vehicle pick-up.
1 of 1 people found this review helpful.
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Apr 1, 2016
Dealer went above and beyond
0 of 1 people found this review helpful.
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Mar 29, 2016
Professional and polite
0 of 1 people found this review helpful.
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Jan 9, 2016
Awesome
0 of 1 people found this review helpful.
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Jan 2, 2016
Thank you for everything, I was very disappointed. My problem is just fixed. Thank you for that.
0 of 1 people found this review helpful.
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Dec 19, 2015
ok, dealership is out of my driving distance
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Read 46 old reviews
Dec 4, 2015
Said because I was an out of state buyer that those in person came before me and they sold to someone else instead.
4 of 4 people found this review helpful.
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Nov 12, 2015
Excellent customer service and best prices. Bought our car from them
1 of 3 people found this review helpful.
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Nov 3, 2015
Responded quickly but would not negotiate on price even though the car has been listed for over 6 months Bought a vehicle from another BMW dealer in Colorado
1 of 1 people found this review helpful.
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Oct 20, 2015
Great
0 of 1 people found this review helpful.
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Sep 8, 2015
Prompt salesperson reply to my queries, additional follow up from the manager. Excellent service.
0 of 1 people found this review helpful.
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Aug 21, 2015
Very nice car+very fast service! Excited
0 of 1 people found this review helpful.
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Aug 19, 2015
No pressure, quick responses. Luxury cars available that aren't in my state. Haven't purchased yet, but good interactions thus far.
0 of 1 people found this review helpful.
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Aug 9, 2015
Very nice
0 of 1 people found this review helpful.
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Jul 24, 2015
Poor Experience When I actually bought the car. Their process to close the deal was not well managed
4 of 4 people found this review helpful.
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Jul 9, 2015
Great
0 of 1 people found this review helpful.
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Jul 2, 2015
Excellent customer service
0 of 1 people found this review helpful.
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Jun 14, 2015
Sales person was really good, however management cashed check early despite promises of waiting two days so transferred funds could clear. Additionally, 2 days after purchasing the vehicle I discovered my tires (on a sedan btw) were winter tires...it's June. When I asked them to swap them out I got a flat out no. Needless to say they lost their next sell which would've been at a very high dollar mark from my wife. I guess management's never heard of "biting the nose to spite the face" or maybe they're just that shortsighted.
1 of 1 people found this review helpful.
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Mar 21, 2015
Heard back from sales, seem's I like they did not care whether they made a sale or not, not customer oriented
3 of 3 people found this review helpful.
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Feb 20, 2015
Fantastic service
0 of 1 people found this review helpful.
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Feb 13, 2015
good phone interaction
0 of 1 people found this review helpful.
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Jan 31, 2015
Nice and helpful
0 of 1 people found this review helpful.
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Jan 30, 2015
This dealership is less than professional across the board. I drove to Denver from COS to look at a Tacoma which had noticeable jostling when driven. They assured me it was a balance issue with new tires and stated they would re balance and call me to drive it again once rectified on Saturday. They then failed to return any calls on Saturday, Monday, and the following Tuesday. Finally, I was put in contact with the manager who was less than concerned that his salesman (John) who made this promise and failed to keep it. Additionally, I was told they sold the truck, which I informed them I would purchase provided the jostling was fixed. All in all, this dealership doesn't care about customer service and I'm sure it would be the same post purchase of an automobile. Buyers beware! This is a shady dealership that is running Murray BMW ' name in the mud.
3 of 3 people found this review helpful.
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Jan 4, 2015
Car & deal both quite satisfactory. The dealership had not obtained two keys from the previous owner. Had we known that earlier, we would have at least asked them to provide a second key or else perhaps walked away.
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Dec 14, 2014
This place was awesome. It was a great experience. I inquired via email and Cathy got back to me immediately. I explained my situation, she went out of her way to get me the answers I needed. Tommy was so nice and helpful when i arrived at the dealership.I had not so great credit and they really worked to find me the best option available. I am SO happy with my Terrain.
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Dec 4, 2014
Murray Motors on Broadway is not worth the trip. Salesman told me I was $3000.00 upside down on my trade in without actually looking at the car or mileage. Did not call me the next day as promised.
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Sep 6, 2014
They were very responsive.
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Aug 12, 2014
The service provided by this dealer was fast and relatively seamless. Since I was making a purchase of a used vehicle for cash, I was able to get the entire transaction completed in under 2 hours. The only complaint that I had, was that the car was not detailed as well as it should have been. The interior and the trunk were in need of vacuuming and a simple conditioner applied to the leather would has made the car look even better than it did.
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Aug 7, 2014
Top notch.
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Jul 23, 2014
When i got there a sales person told me the car was sold and showed me another cars...3 days later I found the same car still on cars.com.
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Jul 18, 2014
Ok
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Jul 16, 2014
John was a pleasure, but the truck had significant undisclosed hail damage and i wasted a trip to look.
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Jun 27, 2014
Excellent service! Thank's!
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Jun 3, 2014
Very Professional
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May 18, 2014
Excellent Customer Service - Felt no pressure to buy and we were happy to give them our business!
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May 12, 2014
Responded in 2 days, I had already bought a different Audi.
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May 10, 2014
I was seriously interested in a car at Murray, but they would not let me take it to my long time Mercedes mechanic. I won't buy a used car unless my mechanic checks it over and gives me a thumbs up. I passed on a good deal.
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May 7, 2014
Perfect
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Apr 30, 2014
Sent car to aution w/o letting me see it!
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Mar 16, 2014
Dealer contacted me but I had already bought a car.
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Mar 14, 2014
I was awoke by an email sent at 245 on a Saturday morning. "Great news call asap!" Called Jason at 830 that day and he didn't even remember sending it out. Unprofessional!
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Mar 3, 2014
Called and spoke with a gentleman who had emailed me personally about the car I was looking at twice, only for him to have no idea what I was talk about. He insulted me when I asked if he would come down on the price as I was paying cash for the vehicle. Spoke to his manager who rudely stated that the car I was looking at just sold while I was on the phone. I got on the Internet 2 days later to find the car I was I inquiring about still for sale by this dealership. Take your money elsewhere!
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Feb 19, 2014
Ended up buying the car listed. Process went smoothly, and I got a loan I can live with.
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Feb 3, 2014
Dealer responded quickly, transaction was smooth, and they saved me money on the financing and had many great options on warranties for our car. We'll be back very soon!
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Oct 9, 2013
Did not honor the price it listed for the vehicle.
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Sep 25, 2013
I had a specific used vehicle in mind 5 series XI, black on black. This vehicle was difficult to find on the market. We searched the local market and visited dealers and left my request for approximately 4 weeks. This vehicle finally arrived at Murray Motors. All the sales people were very helpful, Marc was my able to show me multiple vehicles and was able to take me to the shop where I found the one I preferred. Marc and Chris the sales manager, made the purchase very smooth. My knowing the market value of the vehicle helped in us arriving at a fair price. They were amiable to my getting the vehicle inspected my my mechanic for approval before the final acceptance.The finance department was great and all things went very smooth. I can attest this was pretty painless and seamless, as I had bought another BMW two months before and it was a stressful experience with the haggling and typical dealer tactics. I experienced none of that with Marc or Murray motors. I would also like to mention we are a BMW family and have owned and operated them for years and when BMW makes PU trucks, we will buy those as well. Whether it is your first and another BMW, I would recommend giving Murray a chance to earn your business, their service and parts department are customer service oriented.
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Jun 9, 2013
Never responded to my inquiries. Very disappointed considering I have bought 4 cars from this dealership. GM made a weak offer on our used ML350. Won't deal with again..
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Mar 2, 2013
Ed from Murray contacted me promptly. He answered my questions and made it clear that he and his partner wanted to help me but they were not pushy. I would happily purchase a car from them if they get another acceptable vehicle.
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Feb 27, 2013
Responded but then sales rep did not call back. He had day off . Ended up buying 2013 Mercedes.
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Dec 29, 2012
Great communication! Responded on a Sunday and kept in touch.
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Oct 26, 2012
really tried to get me into the car i wanted
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May 6, 2012
The only thing that I got from this dealer was a return call. He did not try to get me financing, after I had already told him that I had a bankruptcy that had just been discharged. They were rude!
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