BMW of Denver Downtown

1040 S Colorado Blvd
Denver, CO 80246

Sales: (720) 903-1076

Service: (855) 599-2730

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Featured Listings
https://static.cargurus.com/images/forsale/2017/09/23/10/39/2014_bmw_x5-pic-699665125865974995-152x114.jpeg

2014 BMW X5 xDrive35i Used Cars in Denver, CO 80246

Great Deal
$7,551 BELOW
CarGurus IMV of $46,532

Price: $38,981

Mileage: 14,048

Location: Denver, CO 80246

Average time on market: 45 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Overdrive Color: Imperial Blue Metallic Description: Used 2014 BMW X5 xDrive35i for sale - $38,981, 14,048 miles with Leather Seats, Driver Assistance Package, Sunroof/Moonroof, Navigation System, Bluetooth, Aluminum Wheels, Premium Package, Climate Package
https://static.cargurus.com/images/forsale/2017/09/18/10/38/2017_bmw_x1-pic-8073153057599342156-152x114.jpeg

2017 BMW X1 xDrive28i Used Cars in Denver, CO 80246

Great Deal
$6,097 BELOW
CarGurus IMV of $39,079

Price: $32,982

Mileage: 3,554

Location: Denver, CO 80246

Average time on market: 36 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Overdrive Color: Mediterranean Blue Metallic Description: Used 2017 BMW X1 xDrive28i for sale - $32,982, 3,554 miles with Leather Seats, Sunroof/Moonroof, Bluetooth, Backup Camera, Aluminum Wheels, Premium Package, Climate Package, Luxury Package
https://static.cargurus.com/images/forsale/2017/09/13/14/43/2014_bmw_5_series-pic-7840287198055716027-152x114.jpeg

2014 BMW 5 Series 528i xDrive Used Cars in Denver, CO 80246

Great Deal
$3,903 BELOW
CarGurus IMV of $31,885

Price: $27,982

Mileage: 28,946

Location: Denver, CO 80246

Average time on market: 36 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Overdrive Color: Black Sapphire Metallic Description: Used 2014 BMW 5 Series 528i xDrive for sale - $27,982, 28,946 miles with Leather Seats, Driver Assistance Package, Sunroof/Moonroof, Navigation System, Bluetooth, Backup Camera, Aluminum Wheels, Premium Package, Climate Package
https://static.cargurus.com/images/forsale/2017/08/02/11/58/2014_gmc_sierra_1500-pic-8479503294648054571-152x114.jpeg

2014 GMC Sierra 1500 SLT Crew Cab 4WD Used Cars in Denver, CO 80246

Great Deal
$4,377 BELOW
CarGurus IMV of $34,361

Price: $29,984

Mileage: 62,219

Location: Denver, CO 80246

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: White Diamond Tricoat Description: Used 2014 GMC Sierra 1500 SLT Crew Cab 4WD for sale - $29,984, 62,219 miles with Value Package, Leather Seats, Navigation System, Suspension Package, Preferred Package, Bluetooth, Backup Camera, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/09/15/10/16/2014_bmw_3_series-pic-1023154871996598470-152x114.jpeg

2014 BMW 3 Series 320i xDrive Sedan Used Cars in Denver, CO 80246

Great Deal
$3,330 BELOW
CarGurus IMV of $22,321

Price: $18,991

Mileage: 22,891

Location: Denver, CO 80246

Average time on market: 33 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: Alpine White Description: Used 2014 BMW 3 Series 320i xDrive Sedan for sale - $18,991, 22,891 miles with Bluetooth, Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/09/13/16/14/2014_bmw_3_series-pic-6912367042653125232-152x114.jpeg

2014 BMW 3 Series 320i xDrive Sedan Used Cars in Denver, CO 80246

Great Deal
$3,256 BELOW
CarGurus IMV of $24,239

Price: $20,983

Mileage: 22,230

Location: Denver, CO 80246

Average time on market: 33 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Overdrive Color: Alpine White Description: Used 2014 BMW 3 Series 320i xDrive Sedan for sale - $20,983, 22,230 miles with Sport Package, Bluetooth, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/09/23/10/39/2014_bmw_3_series-pic-955068601873674672-152x114.jpeg

2014 BMW 3 Series 320i xDrive Sedan Used Cars in Denver, CO 80246

Great Deal
$3,224 BELOW
CarGurus IMV of $24,206

Price: $20,982

Mileage: 22,529

Location: Denver, CO 80246

Average time on market: 33 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Overdrive Color: Mojave Metallic Description: Used 2014 BMW 3 Series 320i xDrive Sedan for sale - $20,982, 22,529 miles with Bluetooth, Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/07/21/13/56/2017_bmw_x5-pic-8069147246007582820-152x114.jpeg

2017 BMW X5 xDrive35i Used Cars in Denver, CO 80246

Great Deal
$7,626 BELOW
CarGurus IMV of $57,610

Price: $49,984

Mileage: 7,298

Location: Denver, CO 80246

Average time on market: 51 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Overdrive Color: Space Gray Metallic Description: Used 2017 BMW X5 xDrive35i for sale - $49,984, 7,298 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Aluminum Wheels, Navigation System
https://static.cargurus.com/images/forsale/2017/09/12/14/04/2014_bmw_5_series-pic-2191743278928724260-152x114.jpeg

2014 BMW 5 Series 535d xDrive Used Cars in Denver, CO 80246

Great Deal
$5,082 BELOW
CarGurus IMV of $40,064

Price: $34,982

Mileage: 19,951

Location: Denver, CO 80246

Average time on market: 42 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Overdrive Color: Mineral White Metallic Description: Used 2014 BMW 5 Series 535d xDrive for sale - $34,982, 19,951 miles with Leather Seats, Driver Assistance Package, Sunroof/Moonroof, Navigation System, Bluetooth, Backup Camera, Aluminum Wheels, Premium Package, Climate Package
https://static.cargurus.com/images/forsale/2017/08/23/12/13/2015_jeep_grand_cherokee-pic-7851267221463686421-152x114.jpeg

2015 Jeep Grand Cherokee Limited 4WD Used Cars in Denver, CO 80246

Great Deal
$3,419 BELOW
CarGurus IMV of $28,402

Price: $24,983

Mileage: 53,677

Location: Denver, CO 80246

Average time on market: 39 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: Billet Silver Metallic Clearcoat Description: Used 2015 Jeep Grand Cherokee Limited 4WD for sale - $24,983, 53,677 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Bluetooth, Backup Camera, Aluminum Wheels, Quick Order Package
https://static.cargurus.com/images/forsale/2017/09/22/20/05/2015_bmw_x5-pic-2677347553304628380-152x114.jpeg

2015 BMW X5 xDrive35i Used Cars in Denver, CO 80246

Great Deal
$4,845 BELOW
CarGurus IMV of $43,827

Price: $38,982

Mileage: 32,422

Location: Denver, CO 80246

Average time on market: 23 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Overdrive Color: Dark Graphite Metallic Description: Used 2015 BMW X5 xDrive35i for sale - $38,982, 32,422 miles with Leather Seats, Driver Assistance Package, Sunroof/Moonroof, Navigation System, Bluetooth, Backup Camera, Aluminum Wheels, Premium Package, Climate Package
https://static.cargurus.com/images/forsale/2017/09/22/18/55/2015_bmw_x5-pic-5775465028498813688-152x114.jpeg

2015 BMW X5 xDrive35d Used Cars in Denver, CO 80246

Great Deal
$4,725 BELOW
CarGurus IMV of $49,706

Price: $44,981

Mileage: 27,540

Location: Denver, CO 80246

Average time on market: 35 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Overdrive Color: Dark Graphite Metallic Description: Used 2015 BMW X5 xDrive35d for sale - $44,981, 27,540 miles with Leather Seats, Driver Assistance Package, Sunroof/Moonroof, Navigation System, Bluetooth, Aluminum Wheels, Premium Package, Climate Package
https://static.cargurus.com/images/forsale/2017/09/05/10/18/2014_bmw_x3-pic-4201003192775301925-152x114.jpeg

2014 BMW X3 xDrive28i Used Cars in Denver, CO 80246

Great Deal
$3,646 BELOW
CarGurus IMV of $21,629

Price: $17,983

Mileage: 80,921

Location: Denver, CO 80246

Average time on market: 54 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: Jet Black Description: Used 2014 BMW X3 xDrive28i for sale - $17,983, 80,921 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Technology Package, Bluetooth, Aluminum Wheels, Premium Package, Climate Package
https://static.cargurus.com/images/forsale/2017/09/20/19/12/2011_jeep_grand_cherokee-pic-4336235622030458587-152x114.jpeg

2011 Jeep Grand Cherokee Laredo X 4WD Used Cars in Denver, CO 80246

Great Deal
$2,594 BELOW
CarGurus IMV of $19,575

Price: $16,981

Mileage: 70,659

Location: Denver, CO 80246

Average time on market: 21 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Black Description: Used 2011 Jeep Grand Cherokee Laredo X 4WD for sale - $16,981, 70,659 miles with Aluminum Wheels
https://static.cargurus.com/images/forsale/2017/09/13/14/26/2015_jeep_grand_cherokee-pic-925620860836299095-152x114.jpeg

2015 Jeep Grand Cherokee Altitude 4WD Used Cars in Denver, CO 80246

Great Deal
$2,838 BELOW
CarGurus IMV of $29,820

Price: $26,982

Mileage: 37,249

Location: Denver, CO 80246

Average time on market: 29 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: Gray Description: Used 2015 Jeep Grand Cherokee Altitude 4WD for sale - $26,982, 37,249 miles with Bluetooth, Aluminum Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Sep 21, 2017
Car had major right side damage new fender. And nothing listed or mentioned when looking at car. Other problems not addressed. Price too high for the shape of the car. Bummer. Was a nice car.
1 of 1 people found this review helpful.
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Aug 31, 2017
Helpful
Is this review helpful? Yes | No

Response from BMW of Denver Downtown:

Thanks Bruce!
Aug 28, 2017
Shannagle
Responded back immediately
Is this review helpful? Yes | No

Response from BMW of Denver Downtown:

Thank you so much!
Aug 5, 2017
Guru9KD5W
WE decided against the BMW because it did not have all the safety traffic features we were looking for. The warranty was also limited. The sales consultanat was very helpful and knowledgeable.
Is this review helpful? Yes | No

Response from BMW of Denver Downtown:

Bummer to hear that. Thank you for giving us the chance tho!
Jul 25, 2017
Got back to me very quickly. Auto was sold.
Is this review helpful? Yes | No

Response from BMW of Denver Downtown:

J, we are so pleased you enjoyed your visit to BMW of Denver Downtown! We are always more than happy to assist you if anything else comes up. Take care and come back anytime!
-Ed Freehart, General Manager
Jul 11, 2017
The car was gone. they did call me and offer to help me find what I was looking for.
1 of 1 people found this review helpful.
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Response from BMW of Denver Downtown:

Hi Fred,
Thank you for the great review! We are so glad that you enjoyed your visit with us and we look forward to seeing you next time!
-Edward Freehart, General Manager
Jul 10, 2017
Good Dealer
Is this review helpful? Yes | No

Response from BMW of Denver Downtown:

Hi Subhash, thank you for taking the time to leave a review for us at BMW of Denver Downtown. We're happy we could meet your expectations! Have a wonderful day and come back anytime!
Jul 8, 2017
RDX_1131
Incredible experience
Is this review helpful? Yes | No

Response from BMW of Denver Downtown:

Hello, RDX! Thank you for your positive review. Your feedback is greatly appreciated. Have a great day!

-Your BMW of Denver Downtown Team
Jun 24, 2017
Stephane Belmon
Helpful!
Is this review helpful? Yes | No

Response from BMW of Denver Downtown:

Hi Stephane,
Thank you for the 5 Star review! We are so glad that you enjoyed your visit and we hope you have a wonderful day!
-Edward Freehart, General Manager
Jun 14, 2017
Absolutely the WORST dealership to buy from. So bad in fact, that I did not get the car that I was told was available! I called on Mon to let Matt- E-Sales Agent know that I was coming for the car on Fri. He reassured me that the Honda was still available. The next day, I emailed Matt to let him know that I got my loan and I wanted to put a deposit down on the car (NO RESPONSE). I called his cell (NO RESPONSE), so I reached out to the general sales number for the dealership and spoke with another rep who didn't know the situation but would send me the form for the deposit (NO EMAIL). He ducks me for two days, then Matt then calls me and lets me know that the car has had a deposit on put on it and it is not available. I was so furious, I just hung up. Easily the most unprofessional experience I have ever had with purchasing a car (and I have bought MANY). ***DO NOT GIVE THEM YOUR BUSINESS***
1 of 2 people found this review helpful.
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Response from BMW of Denver Downtown:

Hi Mike,
We sincerely apologize that your experience with us has not exceeded expectations. I would love to speak with you directly in order to rectify this situation. Please call me at 303.759.0277 at your earliest convenience. I look forward to hearing from you.
-Edward Freehart, General Manager
May 4, 2017
I believe this car had hail damage. They said they would repair but expected me to come take a look and buy it before. I was not impressed.
3 of 3 people found this review helpful.
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Response from BMW of Denver Downtown:

Hi Debbie,
Thank you for taking time out of your day to call the condition of your vehicle to our attention. I would love to speak with you directly in order to rectify this situation. Please call me at 303.759.0277 at your earliest convenience. I look forward to hearing from you.
-Edward Freehart, General Manager
Apr 27, 2017
Called Sales lady sent the Carfax was going to send pictures. She never responded back.
Is this review helpful? Yes | No

Response from BMW of Denver Downtown:

Hi David,
We sincerely apologize that your request for photos was not answered promptly. I would love to speak with you directly in order to rectify this situation. Please call me at 303.759.0277 at your earliest convenience. I look forward to hearing from you.
-Edward Freehart, General Manager
Apr 22, 2017
GuruCTT6
These people are absolutely wonderful
Is this review helpful? Yes | No
Mar 28, 2017
jocassin
Dealer was friendly and responsive, but I decided to pursue a different model of car.
Is this review helpful? Yes | No
Mar 23, 2017
Statesman_703
Nice guys
0 of 1 people found this review helpful.
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Feb 9, 2017
Good
1 of 2 people found this review helpful.
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Feb 3, 2017
Just purchased a 2009 Subaru Forester from BMW of Denver. Entire process was pleasant and went smoothly. Great customer service from Nester who greeted us at the door by name for our test drive appointment. He was friendly and attentive and made sure I did a good highway test drive as well as around town. Also worked with Jay D on the financing end and he was very helpful and professional as well. I would recommend BMW of Denver and would shop here again.
2 of 3 people found this review helpful.
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Jan 18, 2017
I received an email with an offer to receive additional information or schedule a test drive....however vehicle got sold before I could see it.
0 of 2 people found this review helpful.
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Dec 28, 2016
Professional and Excellent Service when we purchased our BMW.
1 of 2 people found this review helpful.
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Dec 5, 2016
Miniowner63
A little too many phone calls that were not cordinated
2 of 2 people found this review helpful.
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Dec 4, 2016
DD_D
Found a used vehicle, expressed an interest, sales rep sent information including a price but after several days the dealership increased the price and would no honor their initial price. Would not do business with this dealership under any circumstances Their are too many reputable dealers around to do business with in town.
7 of 7 people found this review helpful.
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Nov 28, 2016
Excellent dealership. Highly recommended.
1 of 1 people found this review helpful.
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Nov 21, 2016
The dealership followed up with me and was very informative. I didn't end up purchasing from them ultimately but my interactions with them were all pleasant.
Is this review helpful? Yes | No
Nov 3, 2016
Good..
0 of 1 people found this review helpful.
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Oct 26, 2016
They were excellent to work with on buying my first BMW. I am very satisfied with the X5. The price was great and the car is excellent. I had a very good experience with them.
1 of 1 people found this review helpful.
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Oct 17, 2016
The folks from Murray BMW called us within minutes of when I expressed interest in their car on CarGurus. Our sales consultant Conner Bappe was terrific. He was very knowledgeable about the X5s and sold us on the dependability of the diesel versions. He was a great listener. Unfortunately the car listed on CarGurus was sold earlier in the day and there were no other cars in their stock that fit our needs.
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Sep 21, 2016
Nice people
1 of 1 people found this review helpful.
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Sep 14, 2016
lookingfornewcar
I think this Dealership was trying the old "bait and switch" sales tactic. The car was NOT for sale; they claimed it was listed in error and wanted to know what else they could sale me. The listing stayed up for several days. Not a dealership I would buy a car from or would recommend to others.
7 of 7 people found this review helpful.
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Sep 8, 2016
The dealer was pretty responsive. I had a great experience. Im sad the deal didnt happen but Im satisfied with the service I received from Murray BMW.
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Sep 7, 2016
I want to the dealers to see the car and they show me the car, I was trying to see more cars and the guy said not to day they are working with people who actually buying a car today and I said I'm here to buy too and he said are you going to take one for sure today ...he told me if I go back the next day he will be happy to help me out
5 of 5 people found this review helpful.
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Aug 18, 2016
First email was nice and fast. Once I stated that I was a week away from making a purchase, never heard from them again.
4 of 4 people found this review helpful.
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Jul 29, 2016
ZebraTango
Ok, I just worked with Murray BMW on the purchase of a new X5 35d. Let me just say what a fantastic team I had the pleasure of working with. Amin in sales was backed up by Matthew Dayxxx who is the New Car Director and backing him up is Edward Freehxxx. As a retired special operations military operator I hold a very high standard for teamwork, performance and accountability. This group showed high marks in these and other categories I have not mentioned. You will be treated with a level of decency, respect and integrity here that is rare in this industry. I look forward to a long future with this organization and this team. Also, Connor in sales came in at the tail end did a great job making sure everything went as planned GREAT JOB TO AMIN, MATT, EDWARD AND CONNOR.
1 of 2 people found this review helpful.
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Jun 20, 2016
Extremely great service. Very kind and did everything they could to make us comfortable and not feel pressured.
0 of 1 people found this review helpful.
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Jun 16, 2016
Matt Leising was wonderful to work with. Honest, clear and willing to take the time to understand our needs.
Is this review helpful? Yes | No
Jun 10, 2016
Bought this car!
0 of 1 people found this review helpful.
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Jun 8, 2016
Respond back quick and let me know they still have it. They were very polite in giving me information.
0 of 1 people found this review helpful.
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May 3, 2016
Murray lowballed my trade. Went to another Denver dealer and got what I needed.
1 of 1 people found this review helpful.
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Apr 30, 2016
We shook on a deal and when it came to signing the final bill of sale they reneged on the deal.
5 of 5 people found this review helpful.
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Apr 27, 2016
Ok worked through details. Salesman could be better
Is this review helpful? Yes | No
Apr 25, 2016
Very un professional and very ethical. Finance director and general manager should be fired they are bad name on BMW. They sold me the car, took 2500 deposit on my credit card got all approvals on loan and refused to give me car on the day of delivery. General manager hides behind wall and have no courage to come out and talk. No body should trust them as they totally lack professionalism I have them negative for all
6 of 6 people found this review helpful.
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Apr 23, 2016
dealer contacted me but not in a timely manner. I was contacted one week later.
3 of 3 people found this review helpful.
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Apr 10, 2016
Called, but 3 days after my initial contact.
Is this review helpful? Yes | No
Apr 7, 2016
Jcalford86
5
Bought a vehicle from Murray out of state and overall it was a good experience but after purchasing the vehicle I noticed that the car still had snow tires on (which I wasn't notified of) and did not have an aux input (which I was told it did have). Both were frustrating to say the least as a long 16 hour drive was ahead of me after vehicle pick-up.
1 of 1 people found this review helpful.
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Apr 1, 2016
Dealer went above and beyond
0 of 1 people found this review helpful.
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Mar 29, 2016
Professional and polite
0 of 1 people found this review helpful.
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Jan 9, 2016
Awesome
0 of 1 people found this review helpful.
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Jan 2, 2016
Thank you for everything, I was very disappointed. My problem is just fixed. Thank you for that.
0 of 1 people found this review helpful.
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Dec 19, 2015
ok, dealership is out of my driving distance
Is this review helpful? Yes | No
Dec 4, 2015
Said because I was an out of state buyer that those in person came before me and they sold to someone else instead.
3 of 3 people found this review helpful.
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Nov 12, 2015
Excellent customer service and best prices. Bought our car from them
1 of 2 people found this review helpful.
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Nov 3, 2015
Responded quickly but would not negotiate on price even though the car has been listed for over 6 months Bought a vehicle from another BMW dealer in Colorado
1 of 1 people found this review helpful.
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Oct 20, 2015
Great
0 of 1 people found this review helpful.
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Read 42 old reviews
Sep 8, 2015
Prompt salesperson reply to my queries, additional follow up from the manager. Excellent service.
0 of 1 people found this review helpful.
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Aug 21, 2015
Very nice car+very fast service! Excited
0 of 1 people found this review helpful.
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Aug 19, 2015
No pressure, quick responses. Luxury cars available that aren't in my state. Haven't purchased yet, but good interactions thus far.
0 of 1 people found this review helpful.
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Aug 9, 2015
Very nice
0 of 1 people found this review helpful.
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Jul 24, 2015
Poor Experience When I actually bought the car. Their process to close the deal was not well managed
4 of 4 people found this review helpful.
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Jul 9, 2015
Great
0 of 1 people found this review helpful.
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Jul 2, 2015
Excellent customer service
0 of 1 people found this review helpful.
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Jun 14, 2015
Sales person was really good, however management cashed check early despite promises of waiting two days so transferred funds could clear. Additionally, 2 days after purchasing the vehicle I discovered my tires (on a sedan btw) were winter tires...it's June. When I asked them to swap them out I got a flat out no. Needless to say they lost their next sell which would've been at a very high dollar mark from my wife. I guess management's never heard of "biting the nose to spite the face" or maybe they're just that shortsighted.
1 of 1 people found this review helpful.
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Mar 21, 2015
Heard back from sales, seem's I like they did not care whether they made a sale or not, not customer oriented
3 of 3 people found this review helpful.
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Feb 20, 2015
Fantastic service
0 of 1 people found this review helpful.
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Feb 13, 2015
good phone interaction
0 of 1 people found this review helpful.
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Jan 31, 2015
Nice and helpful
0 of 1 people found this review helpful.
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Jan 30, 2015
This dealership is less than professional across the board. I drove to Denver from COS to look at a Tacoma which had noticeable jostling when driven. They assured me it was a balance issue with new tires and stated they would re balance and call me to drive it again once rectified on Saturday. They then failed to return any calls on Saturday, Monday, and the following Tuesday. Finally, I was put in contact with the manager who was less than concerned that his salesman (John) who made this promise and failed to keep it. Additionally, I was told they sold the truck, which I informed them I would purchase provided the jostling was fixed. All in all, this dealership doesn't care about customer service and I'm sure it would be the same post purchase of an automobile. Buyers beware! This is a shady dealership that is running Murray BMW ' name in the mud.
3 of 3 people found this review helpful.
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Jan 4, 2015
Car & deal both quite satisfactory. The dealership had not obtained two keys from the previous owner. Had we known that earlier, we would have at least asked them to provide a second key or else perhaps walked away.
Is this review helpful? Yes | No
Dec 14, 2014
This place was awesome. It was a great experience. I inquired via email and Cathy got back to me immediately. I explained my situation, she went out of her way to get me the answers I needed. Tommy was so nice and helpful when i arrived at the dealership.I had not so great credit and they really worked to find me the best option available. I am SO happy with my Terrain.
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Dec 4, 2014
Murray Motors on Broadway is not worth the trip. Salesman told me I was $3000.00 upside down on my trade in without actually looking at the car or mileage. Did not call me the next day as promised.
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Sep 6, 2014
They were very responsive.
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Aug 12, 2014
The service provided by this dealer was fast and relatively seamless. Since I was making a purchase of a used vehicle for cash, I was able to get the entire transaction completed in under 2 hours. The only complaint that I had, was that the car was not detailed as well as it should have been. The interior and the trunk were in need of vacuuming and a simple conditioner applied to the leather would has made the car look even better than it did.
Is this review helpful? Yes | No
Aug 7, 2014
Top notch.
Is this review helpful? Yes | No
Jul 23, 2014
When i got there a sales person told me the car was sold and showed me another cars...3 days later I found the same car still on cars.com.
Is this review helpful? Yes | No
Jul 18, 2014
Ok
Is this review helpful? Yes | No
Jul 16, 2014
John was a pleasure, but the truck had significant undisclosed hail damage and i wasted a trip to look.
Is this review helpful? Yes | No
Jun 27, 2014
Excellent service! Thank's!
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Jun 3, 2014
Very Professional
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May 18, 2014
Excellent Customer Service - Felt no pressure to buy and we were happy to give them our business!
Is this review helpful? Yes | No
May 12, 2014
Responded in 2 days, I had already bought a different Audi.
Is this review helpful? Yes | No
May 10, 2014
I was seriously interested in a car at Murray, but they would not let me take it to my long time Mercedes mechanic. I won't buy a used car unless my mechanic checks it over and gives me a thumbs up. I passed on a good deal.
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May 7, 2014
Perfect
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Apr 30, 2014
Sent car to aution w/o letting me see it!
Is this review helpful? Yes | No
Mar 16, 2014
Dealer contacted me but I had already bought a car.
Is this review helpful? Yes | No
Mar 14, 2014
I was awoke by an email sent at 245 on a Saturday morning. "Great news call asap!" Called Jason at 830 that day and he didn't even remember sending it out. Unprofessional!
Is this review helpful? Yes | No
Mar 3, 2014
Called and spoke with a gentleman who had emailed me personally about the car I was looking at twice, only for him to have no idea what I was talk about. He insulted me when I asked if he would come down on the price as I was paying cash for the vehicle. Spoke to his manager who rudely stated that the car I was looking at just sold while I was on the phone. I got on the Internet 2 days later to find the car I was I inquiring about still for sale by this dealership. Take your money elsewhere!
Is this review helpful? Yes | No
Feb 19, 2014
Ended up buying the car listed. Process went smoothly, and I got a loan I can live with.
Is this review helpful? Yes | No
Feb 3, 2014
Dealer responded quickly, transaction was smooth, and they saved me money on the financing and had many great options on warranties for our car. We'll be back very soon!
Is this review helpful? Yes | No
Oct 9, 2013
Did not honor the price it listed for the vehicle.
Is this review helpful? Yes | No
Sep 25, 2013
I had a specific used vehicle in mind 5 series XI, black on black. This vehicle was difficult to find on the market. We searched the local market and visited dealers and left my request for approximately 4 weeks. This vehicle finally arrived at Murray Motors. All the sales people were very helpful, Marc was my able to show me multiple vehicles and was able to take me to the shop where I found the one I preferred. Marc and Chris the sales manager, made the purchase very smooth. My knowing the market value of the vehicle helped in us arriving at a fair price. They were amiable to my getting the vehicle inspected my my mechanic for approval before the final acceptance.The finance department was great and all things went very smooth. I can attest this was pretty painless and seamless, as I had bought another BMW two months before and it was a stressful experience with the haggling and typical dealer tactics. I experienced none of that with Marc or Murray motors. I would also like to mention we are a BMW family and have owned and operated them for years and when BMW makes PU trucks, we will buy those as well. Whether it is your first and another BMW, I would recommend giving Murray a chance to earn your business, their service and parts department are customer service oriented.
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Jun 9, 2013
Never responded to my inquiries. Very disappointed considering I have bought 4 cars from this dealership. GM made a weak offer on our used ML350. Won't deal with again..
Is this review helpful? Yes | No
Mar 2, 2013
Ed from Murray contacted me promptly. He answered my questions and made it clear that he and his partner wanted to help me but they were not pushy. I would happily purchase a car from them if they get another acceptable vehicle.
Is this review helpful? Yes | No
Feb 27, 2013
Responded but then sales rep did not call back. He had day off . Ended up buying 2013 Mercedes.
Is this review helpful? Yes | No
Dec 29, 2012
Great communication! Responded on a Sunday and kept in touch.
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Oct 26, 2012
really tried to get me into the car i wanted
Is this review helpful? Yes | No
May 6, 2012
The only thing that I got from this dealer was a return call. He did not try to get me financing, after I had already told him that I had a bankruptcy that had just been discharged. They were rude!
Is this review helpful? Yes | No

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