BMW of Denver Downtown

1040 S Colorado Blvd
Denver, CO 80246

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Sales: (720) 370-8781

Service: (855) 599-2730

Today 9:00 AM - 8:00 PM (Open Now)
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https://static.cargurus.com/images/forsale/2019/09/23/21/28/2019_bmw_3_series-pic-6236551388548686944-152x114.jpeg

2019 BMW 3 Series 330i xDrive Sedan AWD Used Cars in Denver, CO 80246

Great Deal
$8,443 BELOW
CarGurus IMV of $44,335

Price: $35,892

Mileage: 3,681

Location: Denver, CO 80246

Average time on market: 41 days Certified Pre-Owned: No Transmission: Automatic Color: Gold Description: Used 2019 BMW 3 Series 330i xDrive Sedan AWD for sale - $35,892, 3,681 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2014/08/20/04/18/2011_bmw_5_series-pic-5132586388662123181-152x114.jpeg

2011 BMW 5 Series 550i xDrive Sedan AWD Used Cars in Denver, CO 80246

Great Deal
$3,863 BELOW
CarGurus IMV of $14,845

Price: $10,982

Mileage: 97,551

Location: Denver, CO 80246

Average time on market: 27 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2011 BMW 5 Series 550i xDrive Sedan AWD for sale - $10,982, 97,551 miles with Sport Package, Leather Seats, Sunroof/Moonroof, Navigation System, Bluetooth, Aluminum Wheels, Premium Package, M Sport Package, Climate Package
https://static.cargurus.com/images/forsale/2019/08/01/02/29/2015_jeep_cherokee-pic-9204033072170465392-152x114.jpeg

2015 Jeep Cherokee Latitude 4WD Used Cars in Denver, CO 80246

Great Deal
$2,940 BELOW
CarGurus IMV of $17,334

Price: $14,394

Mileage: 46,705

Location: Denver, CO 80246

Average time on market: 28 days Certified Pre-Owned: No Transmission: Automatic Color: Granite Crystal Metallic Clearcoat Description: Used 2015 Jeep Cherokee Latitude 4WD for sale - $14,394, 46,705 miles with Sunroof/Moonroof, Navigation System, Bluetooth, Backup Camera, Aluminum Wheels, Remote Start, Quick Order Package
https://static.cargurus.com/images/forsale/2019/07/16/11/56/2019_bmw_x3-pic-487699484131033330-152x114.jpeg

2019 BMW X3 xDrive30i AWD Used Cars in Denver, CO 80246

Great Deal
$6,867 BELOW
CarGurus IMV of $44,129

Price: $37,262

Mileage: 2,747

Location: Denver, CO 80246

Average time on market: 49 days Certified Pre-Owned: No Transmission: Automatic Color: Glacier Silver Metallic Description: Used 2019 BMW X3 xDrive30i AWD for sale - $37,262, 2,747 miles with Bluetooth, Backup Camera, Aluminum Wheels
https://static.cargurus.com/images/forsale/2019/10/10/06/28/2019_bmw_3_series-pic-8682734871319021630-152x114.jpeg

2019 BMW 3 Series 330i xDrive Sedan AWD Used Cars in Denver, CO 80246

Great Deal
$6,375 BELOW
CarGurus IMV of $44,366

Price: $37,991

Mileage: 3,624

Location: Denver, CO 80246

Average time on market: 41 days Certified Pre-Owned: No Transmission: Automatic Color: Blue Description: Used 2019 BMW 3 Series 330i xDrive Sedan AWD for sale - $37,991, 3,624 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2019/08/24/18/09/2019_bmw_x3-pic-207797840789323041-152x114.jpeg

2019 BMW X3 xDrive30i AWD Used Cars in Denver, CO 80246

Great Deal
$6,570 BELOW
CarGurus IMV of $43,864

Price: $37,294

Mileage: 3,714

Location: Denver, CO 80246

Average time on market: 49 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Description: Used 2019 BMW X3 xDrive30i AWD for sale - $37,294, 3,714 miles with Bluetooth, Backup Camera, Aluminum Wheels
https://static.cargurus.com/images/forsale/2019/07/22/18/42/2017_bmw_3_series-pic-4084430385984002534-152x114.jpeg

2017 BMW 3 Series 330e iPerformance Sedan RWD Used Cars in Denver, CO 80246

Great Deal
$3,728 BELOW
CarGurus IMV of $28,722

Price: $24,994

Mileage: 23,834

Location: Denver, CO 80246

Average time on market: 29 days Certified Pre-Owned: Yes Transmission: Automatic Color: Mediterranean Blue Metallic Description: Used 2017 BMW 3 Series 330e iPerformance Sedan RWD for sale - $24,994, 23,834 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Bluetooth, Aluminum Wheels, Premium Package, Climate Package
https://static.cargurus.com/images/forsale/2019/08/23/18/45/2019_bmw_x3-pic-9218232053460366743-152x114.jpeg

2019 BMW X3 M40i AWD Used Cars in Denver, CO 80246

Great Deal
$6,703 BELOW
CarGurus IMV of $50,697

Price: $43,994

Mileage: 16,534

Location: Denver, CO 80246

Average time on market: 38 days Certified Pre-Owned: Yes Transmission: Automatic Color: White Description: Used 2019 BMW X3 M40i AWD for sale - $43,994, 16,534 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2019/09/10/17/26/2019_bmw_x2-pic-3314184741226781638-152x114.jpeg

2019 BMW X2 xDrive28i AWD Used Cars in Denver, CO 80246

Great Deal
$5,223 BELOW
CarGurus IMV of $39,816

Price: $34,593

Mileage: 2,913

Location: Denver, CO 80246

Average time on market: 40 days Certified Pre-Owned: No Transmission: Automatic Color: Blue Description: Used 2019 BMW X2 xDrive28i AWD for sale - $34,593, 2,913 miles with Bluetooth, Backup Camera, Aluminum Wheels, Navigation System, Convenience Package
https://static.cargurus.com/images/forsale/2019/09/23/20/25/2019_bmw_x3-pic-5786854915333668206-152x114.jpeg

2019 BMW X3 xDrive30i AWD Used Cars in Denver, CO 80246

Great Deal
$6,256 BELOW
CarGurus IMV of $44,118

Price: $37,862

Mileage: 2,786

Location: Denver, CO 80246

Average time on market: 49 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Description: Used 2019 BMW X3 xDrive30i AWD for sale - $37,862, 2,786 miles with Bluetooth, Backup Camera, Aluminum Wheels
https://static.cargurus.com/images/forsale/2019/09/02/17/58/2019_bmw_x3-pic-8134246074327750617-152x114.jpeg

2019 BMW X3 xDrive30i AWD Used Cars in Denver, CO 80246

Great Deal
$5,988 BELOW
CarGurus IMV of $44,972

Price: $38,984

Mileage: 3,136

Location: Denver, CO 80246

Average time on market: 49 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2019 BMW X3 xDrive30i AWD for sale - $38,984, 3,136 miles with Bluetooth, Backup Camera, Aluminum Wheels, Navigation System
https://static.cargurus.com/images/forsale/2019/09/25/07/37/2019_bmw_x3-pic-6364619956076931385-152x114.jpeg

2019 BMW X3 xDrive30i AWD Used Cars in Denver, CO 80246

Great Deal
$5,845 BELOW
CarGurus IMV of $43,837

Price: $37,992

Mileage: 3,812

Location: Denver, CO 80246

Average time on market: 49 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2019 BMW X3 xDrive30i AWD for sale - $37,992, 3,812 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2019/09/18/18/53/2016_bmw_5_series-pic-2820553976354914651-152x114.jpeg

2016 BMW 5 Series 535i xDrive Sedan AWD Used Cars in Denver, CO 80246

Great Deal
$4,405 BELOW
CarGurus IMV of $32,398

Price: $27,993

Mileage: 34,261

Location: Denver, CO 80246

Average time on market: 39 days Certified Pre-Owned: Yes Transmission: Automatic Color: Dark Graphite Metallic Description: Used 2016 BMW 5 Series 535i xDrive Sedan AWD for sale - $27,993, 34,261 miles with Leather Seats, Driver Assistance Package, Sunroof/Moonroof, Navigation System, Bluetooth, Backup Camera, Aluminum Wheels, Premium Package, Climate Package
https://static.cargurus.com/images/forsale/2019/09/21/01/55/2016_bmw_4_series-pic-5017341165460805989-152x114.jpeg

2016 BMW 4 Series 435i xDrive Coupe AWD Used Cars in Denver, CO 80246

Great Deal
$3,740 BELOW
CarGurus IMV of $30,033

Price: $26,293

Mileage: 55,464

Location: Denver, CO 80246

Average time on market: 43 days Certified Pre-Owned: Yes Transmission: Automatic Color: Estoril Blue Metallic Description: Used 2016 BMW 4 Series 435i xDrive Coupe AWD for sale - $26,293, 55,464 miles with Sport Package, Leather Seats, Sunroof/Moonroof, Navigation System, Technology Package, Bluetooth, Aluminum Wheels, M Sport Package, Climate Package
https://static.cargurus.com/images/forsale/2019/10/17/18/06/2015_bmw_5_series-pic-2498814843303505735-152x114.jpeg

2015 BMW 5 Series 528i xDrive Sedan AWD Used Cars in Denver, CO 80246

Great Deal
$3,359 BELOW
CarGurus IMV of $27,340

Price: $23,981

Mileage: 13,162

Location: Denver, CO 80246

Average time on market: 53 days Certified Pre-Owned: Yes Transmission: Automatic Color: Brown Description: Used 2015 BMW 5 Series 528i xDrive Sedan AWD for sale - $23,981, 13,162 miles with Bluetooth, Sunroof/Moonroof, Aluminum Wheels, Navigation System, Premium Package, Climate Package
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All reviewers have been verified to have contacted this dealer – Learn More
Oct 16, 2019
Joe F
5
I contacted the dealership and inquired about a certain car's availability. They initially told me someone else had already put money down on it but that it had been a while and they did not know if the deal would proceed. I asked the following day for a status, but received no response. I then contacted them a third time and a different salesman told me the deposit was being FedEx'd to them. The sales manager then contacted me and I asked why the ad was still live since the car was spoken for, but he wanted for me to call for an explanation. I did not call for that reason since the car was no longer available and as of today (a week later), the car ad is still live.
Oct 6, 2019
Great service!
Response from current dealership:
Odelva, thank you so much for your high rating! We can't wait to see you again, have a great day.
Sep 25, 2019
susu12751
I love the car I got but the customer service I received was phenomenal!! I put this team through quite a bit and they exceeded my expectations! I will be back and highly recommend! Kourosh and Louis were amazing!
Response from current dealership:
Hi, thank you so much for your positive comments about BMW of Denver Downtown! Thank you again for the great review!
Sep 17, 2019
This dealership is tip top. Everything done professionally. I would definitely go back.
Response from current dealership:
Hi Mike, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Sep 6, 2019
Great service and expertise. Highly recommend. Very knowledgeable and professional.
Response from current dealership:
Ricco, thank you for your kind words and this wonderful review!
Aug 24, 2019
Very friendly and happy to answer questions.
Response from current dealership:
We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future.
Best wishes,
BMW of Denver Downtown
Aug 20, 2019
GuruHRJ88
This was my first time buying a car. Needless to say I was very nervous, but Evan and Doug were very pleasant and great to work with. They made my first car buying experience a good one !
Response from current dealership:
Thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Denver Downtown! If you have any further questions, please give us a call. We're always happy to help!
Aug 20, 2019
GuruD9M5B
Awesome dealer with exemplary service.
Jul 30, 2019
Ty Chrest
Prompt response
Response from current dealership:
Hello Ty, thank you; we appreciate your feedback!
Jun 17, 2019
Anthony was great and responded promptly, Did not buy this car however because it did not have a sunroof. He was able to find me another great X3 though!
0 people found this review helpful.
Response from current dealership:
Debbie, thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Jun 13, 2019
Dog_lover1
We were at the dealership this afternoon to test drive the X5. It was the biggest waste of time I can remember. Even though it was listed as a certified vehicle on the dealerships website, I was informed that it was not certified. The car was dirty and had numerous scratches on it I cannot believe that after scheduling an appointment to see and test drive this car, with 24 hrs notice and this was the condition that it was shown to me. I really think I was at a used car lot with a salesmen wearing a checkered sport coat instead of a highline BMW dealer.
1 people found this review helpful.
Jun 10, 2019
Couldn’t have been any better. Best car buying experience ever. My salesman Larry and the entire staff were excellent. I would highly recommend purchasing your next vehicle from BMW of Denver Downtown.
Response from current dealership:
Hi Fred, thank you so much for your positive comments about BMW of Denver Downtown! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of Denver Downtown!
May 19, 2019
GuruLB9ML
Responded right away. Said they will call with further info. It's only been a day or two. They probably will call back.
Apr 24, 2019
Great place.. too bad this car was already sold when we got there. The sales person was super nice and helpful as we try to look for another car.
Apr 10, 2019
Great response time.
Apr 9, 2019
My sales person Tyson Teeboom made the buying process easy and seamless. The management team knows their stuff and it shows in the entire process!
Apr 8, 2019
It was really great. The only thing I would say is that whomever cleaned the car was not detailed oriented because the ceiling was full of marks and there was still some personal items in the glove box.
Mar 30, 2019
We were able to get in to see the car and had great customer service and walked out with this vehicle.
Mar 28, 2019
The vehicle sold before I had time to visit with dealer.
Response from current dealership:
Thank you for your positive review, Donna. We look forward to working with you again here at BMW of Denver Downtown.
Mar 25, 2019
mntnman60
Purchased this car. Dealer is easy to work with and salesperson knowledgable.
Response from current dealership:
Thank you for your positive review. We look forward to working with you again here at BMW of Denver Downtown.
Mar 16, 2019
Jrstewart001
They were fantastic and i ended up buying the 2011 jeep grand cherokee laredo x from them.
Response from current dealership:
Thank you for your positive review. We are happy you had a pleasant experience working with our team for your vehicle. We look forward to working with you again here at BMW of Denver Downtown.
Mar 12, 2019
Responded quickly with offer
Response from current dealership:
Thank you for your positive review, Charles. We are happy you had a pleasant experience working with our dealership. We look forward to working with you again here at BMW of Denver Downtown.
Mar 8, 2019
Dfburkey
Made a trip to dealer only to be told car was sold. Looked and drove another used car. Dealer was uncertain if they would wholesale vehicle or market it. I never heard back either way.
1 people found this review helpful.
Mar 5, 2019
CarGurus, along with BMW of Denver, made buying our new car a breeze!
Response from current dealership:
Thank you so much for the review and positive feedback, Carissa. We are so happy you had an excellent experience working with our team for your new vehicle. We appreciate your time and look forward to working with you again here at BMW of Denver Downtown.
Feb 28, 2019
We were victims of a bait and switch at BMW of Downtown Denver. We made an appointment with someone who wasn't there for a car they didn't have. After 3 hours of them trying to upsell us we walked out. The car they said had been sold, but we see it is still on the internet a week later! Absolute classic example of why people hate the car buying experience. We will be notifying the BBB soon.
3 people found this review helpful.
Feb 1, 2019
Did everything they told me that they were going to do to get ready for truck to sale to me
Jan 31, 2019
Lied to me about the truck. Told me it had no accidents or damage. I found the Carfax and found they were not honest with me and knew of previous problems.
1 people found this review helpful.
Jan 10, 2019
GuruZG6KR
The Salesperson from New York was great. Returned my call , honest & is getting my business.
Dec 30, 2018
The sales manager was a tool kept using this car books out at line and how he was going to get audited by sonic for taking money off the price... really this is 2018 not the 1970s. .. the only great part of the transaction was the finance mgr who has integrity.
1 people found this review helpful.
Dec 27, 2018
ColSkiier18
Very responsive
0 people found this review helpful.
Dec 25, 2018
jccollins001
Auto was sold and I was not notified until I was at the dealer
Dec 16, 2018
I inquired about a vehicle with some very specific questions. The dealer replied - but not with the answers to my questions but with “ hey, would you like to schedule a test drive?”. So I replied to that with my short, specific questions - they never responded to that. Not helpful at all.
2 people found this review helpful.
Dec 5, 2018
Nice experience!
Nov 21, 2018
They made it easy and I got a great deal. Everyone was professional and helpful from the lady who greeted me at the door to the salesman Michael to the finance guy. I was in at 3:30 and left with my new car within about 2 hours
Nov 18, 2018
GuruVQDTG
Answered all of my questions and stays in contact in case I need something in the future
Nov 9, 2018
Quick to respond and followed to make sure I got all the questions answered that i had.
Nov 7, 2018
In and out with no pressure for add ons
Oct 12, 2018
GuruYTZVL
I absolutely enjoy my car buying experience . They were curtious very professional and detail oriented. I would definitely buy from them again.I would give them five stars!!
Oct 9, 2018
Great
Oct 6, 2018
GuruYYY1D
Had a appointment showed up at the Dealer Car was not ready for a test drive manager was not taking me seriously, and had enough nerve to say if I was unprepared to get the deal done .
5 people found this review helpful.
Sep 19, 2018
Coskibumz
Everybody was friendly. Had the car I was looking for. Excellent price. What more can you ask for.
Sep 11, 2018
Salesman told me his "techs" went over the truck but they let me drive off the lot with a burnt headlight...turns out the headlights had been modified and one didnt work...didnt do anything to remedy this for me just told me sorry we sell them as is...
5 people found this review helpful.
Sep 6, 2018
Everybody there was very helpful.
Aug 14, 2018
Beltriox
Wouldn't allow me to come in without appointment after 7 PM. Next day when I had an appointment set up they sold the car I was coming to see and didn't let me know.
4 people found this review helpful.
Jul 21, 2018
GuruT6QK4
Marcus , our sales associate was outstanding with his product knowledge and friendly non-aggressive manner.
Jul 19, 2018
MDX_9128
Dealer answered all my questions
Jun 26, 2018
bdemell3
Very bad experience with this dealership when it comes to communication. I dealt with one employee who neglected to get back to me on questions that I had. He answered my first two emails and than no responses. I called and he seemed surprised when I asked why he hadn't responded. I asked if he could follow up with me. Car sold in two days and I never heard from him, I had to call the dealership myself. I will not buy a vehicle from this dealership after that experience.
7 people found this review helpful.
Jun 23, 2018
Great dealership. Best internet price and my certified car was delivered in perfect condition. They made buying a car out of state hassle free.
2 people found this review helpful.
Response from current dealership:
We are glad we could make your car buying experience hassle free!
Jun 22, 2018
Excellent service and patience
Response from current dealership:
Thank you for the five star review!
Jun 21, 2018
They were very quick to reply and the process was quick. My husband flew into Denver to get the car and they offered to pick him up at the airport.
1 people found this review helpful.
Response from current dealership:
Thank you for your time and positive review!
Jun 10, 2018
Glennw31865
As a online shopper they were very accommodating. Unfortunately the car sold before I could place an offer
0 people found this review helpful.
Response from current dealership:
Thank you for the positive review! We hope we can help you find the perfect vehicle for you.
Jun 9, 2018
I called the dealer before making the drive up to denver to see the 2007 toyota tundra. In my conversation I told him that I am a cash buyer and am interested, but that I am not paying more than fair market value for the truck. This is for the black 07 with 130K miles, aftermarket wheels and oversize tires with smoked lights. Kbb comes in with a range of 12 - 16k depending on condition, suggested listing for a dealer is 14.7. He is listing the truck at 18.5K. The correct price if it's in that grear of condition is in the 15K range. The truck has stock exhaust, stock stereo, cloth seats, ect. The wheels and tires are nice which is why I'd give the guy the upper end of kbb. When I mentioned fair market value he got mad and defensive. He told me that KBB's website sucks and that he didn't even bother looking at the website. This dealership is looking for a sucker and that isn't going to be me. Sure I get paying higher KBB value if it's in great condition. But listing the truck almost 4k above suggested retail just because it has nice wheels and tires is bad business. It shows the dealer does not care about giving the customer a fair deal. They just want to rake anyone they can over the coals and that's not fair to you the consumer. Steer clear of this used car salesman.
3 people found this review helpful.
Response from current dealership:
Mike, We do not have a vehicle like this in our inventory nor have we ever. Going on Car Gurus this vehicle exists at “Epic Autos Colorado”. We would appreciate if you would take down the in-accurate review of our store. I’m sorry to hear about your experience at that location. Thank you, Ed Freehart, GM, BMW of Denver Downtown.
Jun 4, 2018
kswingman
Good price offered for the car....good follow up from salesman Evan and his manager Craig and no high pressure sales tactics. I hate dealer handling fees and they do not have any at BMW of downtown Denver
1 people found this review helpful.
Response from current dealership:
Thank you for the positive review!
May 31, 2018
kmkeca
Great experience - John S. took care of us - one of our best purchasing experiences.
May 19, 2018
Had a great experience with the dealership and salesperson Marcus. They priced the car well so I did not need to negotiate. I went in the same day it was listed at that price. I arrived a little after 11:00 AM and drove off about 2:30 PM (including a 1/2 hour work conference call I had to take and they accommodated). There are no dealer fees but of course they will offer you extra services, and products. I just easily declined those. A great experience.
1 people found this review helpful.
May 13, 2018
I got contacted right away and purchased the vehicle I inquired about the same day.
1 people found this review helpful.
May 7, 2018
Marco1b
Despite me agreeing to pay $46K CASH for a 2017 mercedes-Benz GLE, they repeatedly asked me for my Social Security number. That made me very uncomfortable and when I pushed as to why that was necessary, they said it was related to the MLA (Military Lending Act). The MLA is a federal regulation that prohibits excessive interest rates when a member of the Armed Forces borrows money. I am neither former military nor was I borrowing money. It made no sense. I walked out. Terrible experience.
5 people found this review helpful.
Response from current dealership:
Marco,
We use the social security number for several reasons. 1st is for the military lending act. The 2nd is to prevent our business from being a victim of fraud or theft by someone mis-representing who they are. The 3rd is to protect our customers from identity theft. A person’s credit bureau can give us very solid insight on whether or not someone is trying to purchase a vehicle under someone else’s identity. I personally was able to save a customer a lot of headache and catch a criminal using this process. Identity theft is the fastest growing BUSINESS in this country and we t
 More ...
Apr 22, 2018
GuruYNY42
Very nice people enjoyed talking with them
Response from current dealership:
Thank you for your time and feedback. We are pleased to hear you had a great experience with us and look forward to serving your automotive needs in the future!
Mar 31, 2018
GuruY6B8F
3rd time I am having a bad experience with this dealership... This time, I’m on the phone with them regarding a car, supposedly still available, I’m taking my way and 30 minutes later when I get there, car is sold... they tried to have me look at other cars... no thanks!!
2 people found this review helpful.
Response from current dealership:
Guru, Every car shopping experience starts online in today’s world. Chances are the vehicle you are looking at is being looked at by several other people at the same time. Due to our accurate market pricing we frequently have multiple people interested in the same vehicle at once. It is an unintended consequence of doing business the right way. Thank you, Edward Freehart, GM
Feb 10, 2018
erik V
cery wuick answers, helpful managers
Response from current dealership:
Thank you Erik!
Feb 1, 2018
Got a fair deal. Salesman (Craig) was very good. Worked hard for me. Really enjoyed meeting him and I like the car.
Response from current dealership:
Thank you James!
Jan 27, 2018
Stagner
Terrible experience. They set up a meeting and waited until I got there and had me running around the lot and then told me the car sold. A COMPLETE waste of time.
5 people found this review helpful.
Response from current dealership:
Stagner, I apologize the vehicle you came to see was not available when you arrived here. The vehicle coincidentally sold to another customer earlier that day. If you have purchased a BMW in the meantime please contact me for a complimentary oil change service to make up for your lost time. Thank you, Edward Freehart, 303-759-0277.
Jan 13, 2018
Via email with a link to the car of my interest-I've already seen that. Also, an invitation to stop by to see the car. Internet car advertisers do not understand internet buyers- its a long way from Tennessee to Denver. Asking me to stop by for a test drive is absurd... a recurring theme. Location for inquirer should be provided. -mike
3 people found this review helpful.
Response from current dealership:
Mike,

I apologize for the ineffective communication from my team. I will make sure they pay closer attention before interacting with our guests near or afar. Thank you, Ed Freehart, General Manager, 303-759-0277
Jan 13, 2018
Received a good customer service but I had bad experience with the car I purchased from Denver Downtown. Internal engine oil leaks forced me to return the car.
2 people found this review helpful.
Response from current dealership:
Hello. We apologize we missed something on our pre-owned inspection. As you stated, we re-purchased the car from you with no penalties to you for our mistake. We strive to be perfect but if we fail to meet that goal we always do the right thing as we displayed with you. Sorry again for the inconvenience. Edward Freehart, GM, 303-759-0277. BMW of Denver Downtown.
Dec 11, 2017
Great feedback!
Response from current dealership:
Thank you!
Nov 6, 2017
GuruZLS24
Dealer called me back, so I made an appt to see the car. I drove an hour to the dealer only to find out that the dealer's information on the car was incorrect. Car was a Manual transmission but was listed as Automatic. I wasted 2 hours but it gave me time to talk to my wife as the car was going to be her birthday gift.
1 people found this review helpful.
Response from current dealership:
Dear GuruZLS24,

I apologize for the error on our part. This was a technical issue we have since fixed since your visit. We will be sending a $50 check directly to you to show we sincerely apologize for the time you spent to drive here. thank you, Edward Freehart, GM, 303-759-0277
Read 99 old reviews
Oct 18, 2017
Great. Very easy
Response from current dealership:
Thank you!
Oct 16, 2017
SeachR
Great
Response from current dealership:
Thank you!
Oct 15, 2017
GuruCP3W
Perfect experience buying a BMWX6.
Response from current dealership:
Thank you! Enjoy your new BMW!
Oct 4, 2017
It all went well with John Semelback and Jason until the financing and need to repair bumper on the car. The finance department did not get me a good rate and I found a $700 error while reviewing papers to sign. John and Jason discovered hail and bumper damage. I conceded on the hail but want the bumper fixed. If you buy anything other than a BMW you cannot get a loaner car during repairs. If I had it to do again, I would not take the car until repairs were done and I would try to get my own financing. John S is a good salesman although it seemed, at times , he was caught in things he couldn't control.
1 people found this review helpful.
Response from current dealership:
Thank you so much! We appreciate you taking the time to write such positive things about us!
Sep 29, 2017
Dealer responded offering an appointment. I declined the appointment because I found a car elsewhere.
0 people found this review helpful.
Response from current dealership:
Thank you Annette!
Sep 21, 2017
Car had major right side damage new fender. And nothing listed or mentioned when looking at car. Other problems not addressed. Price too high for the shape of the car. Bummer. Was a nice car.
2 people found this review helpful.
Response from current dealership:
Ron,

I believe the car you are speaking about was a 2009 with only 21,000 miles that we were selling for under book value. I’m sorry you don’t find the value in our pricing.
Thank you, Edward Freehart, General Manager
Aug 31, 2017
Helpful
1 people found this review helpful.
Response from current dealership:
Thanks Bruce!
Aug 28, 2017
Shannagle
Responded back immediately
Response from current dealership:
Thank you so much!
Aug 5, 2017
Guru9KD5W
WE decided against the BMW because it did not have all the safety traffic features we were looking for. The warranty was also limited. The sales consultanat was very helpful and knowledgeable.
Response from current dealership:
Bummer to hear that. Thank you for giving us the chance tho!
Jul 25, 2017
Got back to me very quickly. Auto was sold.
Response from current dealership:
J, we are so pleased you enjoyed your visit to BMW of Denver Downtown! We are always more than happy to assist you if anything else comes up. Take care and come back anytime!
-Ed Freehart, General Manager
Jul 11, 2017
The car was gone. they did call me and offer to help me find what I was looking for.
1 people found this review helpful.
Response from current dealership:
Hi Fred,
Thank you for the great review! We are so glad that you enjoyed your visit with us and we look forward to seeing you next time!
-Edward Freehart, General Manager
Jul 10, 2017
Good Dealer
Response from current dealership:
Hi Subhash, thank you for taking the time to leave a review for us at BMW of Denver Downtown. We're happy we could meet your expectations! Have a wonderful day and come back anytime!
Jul 8, 2017
RDX_1131
Incredible experience
Response from current dealership:
Hello, RDX! Thank you for your positive review. Your feedback is greatly appreciated. Have a great day!

-Your BMW of Denver Downtown Team
Jun 24, 2017
Stephane Belmon
Helpful!
Response from current dealership:
Hi Stephane,
Thank you for the 5 Star review! We are so glad that you enjoyed your visit and we hope you have a wonderful day!
-Edward Freehart, General Manager
Jun 14, 2017
Absolutely the WORST dealership to buy from. So bad in fact, that I did not get the car that I was told was available! I called on Mon to let Matt- E-Sales Agent know that I was coming for the car on Fri. He reassured me that the Honda was still available. The next day, I emailed Matt to let him know that I got my loan and I wanted to put a deposit down on the car (NO RESPONSE). I called his cell (NO RESPONSE), so I reached out to the general sales number for the dealership and spoke with another rep who didn't know the situation but would send me the form for the deposit (NO EMAIL). He ducks me for two days, then Matt then calls me and lets me know that the car has had a deposit on put on it and it is not available. I was so furious, I just hung up. Easily the most unprofessional experience I have ever had with purchasing a car (and I have bought MANY). ***DO NOT GIVE THEM YOUR BUSINESS***
4 people found this review helpful.
Response from current dealership:
Hi Mike,
We sincerely apologize that your experience with us has not exceeded expectations. I would love to speak with you directly in order to rectify this situation. Please call me at 303.759.0277 at your earliest convenience. I look forward to hearing from you.
-Edward Freehart, General Manager
May 4, 2017
I believe this car had hail damage. They said they would repair but expected me to come take a look and buy it before. I was not impressed.
3 people found this review helpful.
Response from current dealership:
Hi Debbie,
Thank you for taking time out of your day to call the condition of your vehicle to our attention. I would love to speak with you directly in order to rectify this situation. Please call me at 303.759.0277 at your earliest convenience. I look forward to hearing from you.
-Edward Freehart, General Manager
Apr 27, 2017
Called Sales lady sent the Carfax was going to send pictures. She never responded back.
Response from current dealership:
Hi David,
We sincerely apologize that your request for photos was not answered promptly. I would love to speak with you directly in order to rectify this situation. Please call me at 303.759.0277 at your earliest convenience. I look forward to hearing from you.
-Edward Freehart, General Manager
Apr 22, 2017
GuruCTT6
These people are absolutely wonderful
Mar 28, 2017
jocassin
Dealer was friendly and responsive, but I decided to pursue a different model of car.
Mar 23, 2017
Statesman_703
Nice guys
0 people found this review helpful.
Feb 9, 2017
Good
1 people found this review helpful.
Feb 3, 2017
Just purchased a 2009 Subaru Forester from BMW of Denver. Entire process was pleasant and went smoothly. Great customer service from Nester who greeted us at the door by name for our test drive appointment. He was friendly and attentive and made sure I did a good highway test drive as well as around town. Also worked with Jay D on the financing end and he was very helpful and professional as well. I would recommend BMW of Denver and would shop here again.
2 people found this review helpful.
Jan 18, 2017
I received an email with an offer to receive additional information or schedule a test drive....however vehicle got sold before I could see it.
0 people found this review helpful.
Dec 28, 2016
Professional and Excellent Service when we purchased our BMW.
1 people found this review helpful.
Dec 5, 2016
Miniowner63
A little too many phone calls that were not cordinated
2 people found this review helpful.
Dec 4, 2016
DD_D
Found a used vehicle, expressed an interest, sales rep sent information including a price but after several days the dealership increased the price and would no honor their initial price. Would not do business with this dealership under any circumstances Their are too many reputable dealers around to do business with in town.
11 people found this review helpful.
Nov 28, 2016
Excellent dealership. Highly recommended.
1 people found this review helpful.
Nov 21, 2016
The dealership followed up with me and was very informative. I didn't end up purchasing from them ultimately but my interactions with them were all pleasant.
Nov 3, 2016
Good..
0 people found this review helpful.
Oct 26, 2016
They were excellent to work with on buying my first BMW. I am very satisfied with the X5. The price was great and the car is excellent. I had a very good experience with them.
1 people found this review helpful.
Oct 17, 2016
The folks from Murray BMW called us within minutes of when I expressed interest in their car on CarGurus. Our sales consultant Conner Bappe was terrific. He was very knowledgeable about the X5s and sold us on the dependability of the diesel versions. He was a great listener. Unfortunately the car listed on CarGurus was sold earlier in the day and there were no other cars in their stock that fit our needs.
Sep 21, 2016
Nice people
1 people found this review helpful.
Sep 14, 2016
lookingfornewcar
I think this Dealership was trying the old "bait and switch" sales tactic. The car was NOT for sale; they claimed it was listed in error and wanted to know what else they could sale me. The listing stayed up for several days. Not a dealership I would buy a car from or would recommend to others.
10 people found this review helpful.
Sep 8, 2016
The dealer was pretty responsive. I had a great experience. Im sad the deal didnt happen but Im satisfied with the service I received from Murray BMW.
Sep 7, 2016
I want to the dealers to see the car and they show me the car, I was trying to see more cars and the guy said not to day they are working with people who actually buying a car today and I said I'm here to buy too and he said are you going to take one for sure today ...he told me if I go back the next day he will be happy to help me out
7 people found this review helpful.
Aug 18, 2016
First email was nice and fast. Once I stated that I was a week away from making a purchase, never heard from them again.
5 people found this review helpful.
Jul 29, 2016
ZebraTango
Ok, I just worked with Murray BMW on the purchase of a new X5 35d. Let me just say what a fantastic team I had the pleasure of working with. Amin in sales was backed up by Matthew Dayxxx who is the New Car Director and backing him up is Edward Freehxxx. As a retired special operations military operator I hold a very high standard for teamwork, performance and accountability. This group showed high marks in these and other categories I have not mentioned. You will be treated with a level of decency, respect and integrity here that is rare in this industry. I look forward to a long future with this organization and this team. Also, Connor in sales came in at the tail end did a great job making sure everything went as planned GREAT JOB TO AMIN, MATT, EDWARD AND CONNOR.
1 people found this review helpful.
Jun 20, 2016
Extremely great service. Very kind and did everything they could to make us comfortable and not feel pressured.
0 people found this review helpful.
Jun 16, 2016
Matt Leising was wonderful to work with. Honest, clear and willing to take the time to understand our needs.
Jun 10, 2016
Bought this car!
0 people found this review helpful.
Jun 8, 2016
Respond back quick and let me know they still have it. They were very polite in giving me information.
0 people found this review helpful.
May 3, 2016
Murray lowballed my trade. Went to another Denver dealer and got what I needed.
2 people found this review helpful.
Apr 30, 2016
We shook on a deal and when it came to signing the final bill of sale they reneged on the deal.
7 people found this review helpful.
Apr 27, 2016
Ok worked through details. Salesman could be better
Apr 25, 2016
Very un professional and very ethical. Finance director and general manager should be fired they are bad name on BMW. They sold me the car, took 2500 deposit on my credit card got all approvals on loan and refused to give me car on the day of delivery. General manager hides behind wall and have no courage to come out and talk. No body should trust them as they totally lack professionalism I have them negative for all
10 people found this review helpful.
Apr 23, 2016
dealer contacted me but not in a timely manner. I was contacted one week later.
4 people found this review helpful.
Apr 10, 2016
Called, but 3 days after my initial contact.
Apr 7, 2016
Jcalford86
5
Bought a vehicle from Murray out of state and overall it was a good experience but after purchasing the vehicle I noticed that the car still had snow tires on (which I wasn't notified of) and did not have an aux input (which I was told it did have). Both were frustrating to say the least as a long 16 hour drive was ahead of me after vehicle pick-up.
2 people found this review helpful.
Apr 1, 2016
Dealer went above and beyond
0 people found this review helpful.
Mar 29, 2016
Professional and polite
0 people found this review helpful.
Jan 9, 2016
Awesome
0 people found this review helpful.
Jan 2, 2016
Thank you for everything, I was very disappointed. My problem is just fixed. Thank you for that.
0 people found this review helpful.
Dec 19, 2015
ok, dealership is out of my driving distance
Dec 4, 2015
Said because I was an out of state buyer that those in person came before me and they sold to someone else instead.
5 people found this review helpful.
Nov 12, 2015
Excellent customer service and best prices. Bought our car from them
1 people found this review helpful.
Nov 3, 2015
Responded quickly but would not negotiate on price even though the car has been listed for over 6 months Bought a vehicle from another BMW dealer in Colorado
2 people found this review helpful.
Oct 20, 2015
Great
0 people found this review helpful.
Sep 8, 2015
Prompt salesperson reply to my queries, additional follow up from the manager. Excellent service.
0 people found this review helpful.
Aug 21, 2015
Very nice car+very fast service! Excited
0 people found this review helpful.
Aug 19, 2015
No pressure, quick responses. Luxury cars available that aren't in my state. Haven't purchased yet, but good interactions thus far.
0 people found this review helpful.
Aug 9, 2015
Very nice
0 people found this review helpful.
Jul 24, 2015
Poor Experience When I actually bought the car. Their process to close the deal was not well managed
5 people found this review helpful.
Jul 9, 2015
Great
0 people found this review helpful.
Jul 2, 2015
Excellent customer service
0 people found this review helpful.
Jun 14, 2015
Sales person was really good, however management cashed check early despite promises of waiting two days so transferred funds could clear. Additionally, 2 days after purchasing the vehicle I discovered my tires (on a sedan btw) were winter tires...it's June. When I asked them to swap them out I got a flat out no. Needless to say they lost their next sell which would've been at a very high dollar mark from my wife. I guess management's never heard of "biting the nose to spite the face" or maybe they're just that shortsighted.
2 people found this review helpful.
Mar 21, 2015
Heard back from sales, seem's I like they did not care whether they made a sale or not, not customer oriented
4 people found this review helpful.
Feb 20, 2015
Fantastic service
0 people found this review helpful.
Feb 13, 2015
good phone interaction
0 people found this review helpful.
Jan 31, 2015
Nice and helpful
0 people found this review helpful.
Jan 30, 2015
This dealership is less than professional across the board. I drove to Denver from COS to look at a Tacoma which had noticeable jostling when driven. They assured me it was a balance issue with new tires and stated they would re balance and call me to drive it again once rectified on Saturday. They then failed to return any calls on Saturday, Monday, and the following Tuesday. Finally, I was put in contact with the manager who was less than concerned that his salesman (John) who made this promise and failed to keep it. Additionally, I was told they sold the truck, which I informed them I would purchase provided the jostling was fixed. All in all, this dealership doesn't care about customer service and I'm sure it would be the same post purchase of an automobile. Buyers beware! This is a shady dealership that is running Murray BMW ' name in the mud.
4 people found this review helpful.
Jan 4, 2015
Car & deal both quite satisfactory. The dealership had not obtained two keys from the previous owner. Had we known that earlier, we would have at least asked them to provide a second key or else perhaps walked away.
Dec 14, 2014
This place was awesome. It was a great experience. I inquired via email and Cathy got back to me immediately. I explained my situation, she went out of her way to get me the answers I needed. Tommy was so nice and helpful when i arrived at the dealership.I had not so great credit and they really worked to find me the best option available. I am SO happy with my Terrain.
Dec 4, 2014
Murray Motors on Broadway is not worth the trip. Salesman told me I was $3000.00 upside down on my trade in without actually looking at the car or mileage. Did not call me the next day as promised.
1 people found this review helpful.
Sep 6, 2014
They were very responsive.
Aug 12, 2014
The service provided by this dealer was fast and relatively seamless. Since I was making a purchase of a used vehicle for cash, I was able to get the entire transaction completed in under 2 hours. The only complaint that I had, was that the car was not detailed as well as it should have been. The interior and the trunk were in need of vacuuming and a simple conditioner applied to the leather would has made the car look even better than it did.
Aug 7, 2014
Top notch.
Jul 23, 2014
When i got there a sales person told me the car was sold and showed me another cars...3 days later I found the same car still on cars.com.
Jul 18, 2014
Jul 16, 2014
John was a pleasure, but the truck had significant undisclosed hail damage and i wasted a trip to look.
Jun 27, 2014
Excellent service! Thank's!
Jun 3, 2014
Very Professional
May 18, 2014
Excellent Customer Service - Felt no pressure to buy and we were happy to give them our business!
May 12, 2014
Responded in 2 days, I had already bought a different Audi.
May 10, 2014
I was seriously interested in a car at Murray, but they would not let me take it to my long time Mercedes mechanic. I won't buy a used car unless my mechanic checks it over and gives me a thumbs up. I passed on a good deal.
1 people found this review helpful.
May 7, 2014
Perfect
Apr 30, 2014
Sent car to aution w/o letting me see it!
1 people found this review helpful.
Mar 16, 2014
Dealer contacted me but I had already bought a car.
Mar 14, 2014
I was awoke by an email sent at 245 on a Saturday morning. "Great news call asap!" Called Jason at 830 that day and he didn't even remember sending it out. Unprofessional!
Mar 3, 2014
Called and spoke with a gentleman who had emailed me personally about the car I was looking at twice, only for him to have no idea what I was talk about. He insulted me when I asked if he would come down on the price as I was paying cash for the vehicle. Spoke to his manager who rudely stated that the car I was looking at just sold while I was on the phone. I got on the Internet 2 days later to find the car I was I inquiring about still for sale by this dealership. Take your money elsewhere!
1 people found this review helpful.
Feb 19, 2014
Ended up buying the car listed. Process went smoothly, and I got a loan I can live with.
Feb 3, 2014
Dealer responded quickly, transaction was smooth, and they saved me money on the financing and had many great options on warranties for our car. We'll be back very soon!
Oct 9, 2013
Did not honor the price it listed for the vehicle.
1 people found this review helpful.
Sep 25, 2013
I had a specific used vehicle in mind 5 series XI, black on black. This vehicle was difficult to find on the market. We searched the local market and visited dealers and left my request for approximately 4 weeks. This vehicle finally arrived at Murray Motors. All the sales people were very helpful, Marc was my able to show me multiple vehicles and was able to take me to the shop where I found the one I preferred. Marc and Chris the sales manager, made the purchase very smooth. My knowing the market value of the vehicle helped in us arriving at a fair price. They were amiable to my getting the vehicle inspected my my mechanic for approval before the final acceptance.The finance department was great and all things went very smooth. I can attest this was pretty painless and seamless, as I had bought another BMW two months before and it was a stressful experience with the haggling and typical dealer tactics. I experienced none of that with Marc or Murray motors. I would also like to mention we are a BMW family and have owned and operated them for years and when BMW makes PU trucks, we will buy those as well. Whether it is your first and another BMW, I would recommend giving Murray a chance to earn your business, their service and parts department are customer service oriented.
Jun 9, 2013
Never responded to my inquiries. Very disappointed considering I have bought 4 cars from this dealership. GM made a weak offer on our used ML350. Won't deal with again..
Mar 2, 2013
Ed from Murray contacted me promptly. He answered my questions and made it clear that he and his partner wanted to help me but they were not pushy. I would happily purchase a car from them if they get another acceptable vehicle.
Feb 27, 2013
Responded but then sales rep did not call back. He had day off . Ended up buying 2013 Mercedes.
Dec 29, 2012
Great communication! Responded on a Sunday and kept in touch.
Oct 26, 2012
really tried to get me into the car i wanted
May 6, 2012
The only thing that I got from this dealer was a return call. He did not try to get me financing, after I had already told him that I had a bankruptcy that had just been discharged. They were rude!

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