BMW of Birmingham

Is this your dealership? Sign up for a dealer account

1000 Tom Williams Way, Birmingham, AL 35210
Map & Directions

Sales: (800) 550-3865

Service: (800) 640-6741

Mar 4, 2017
Wattsrn
Went to purchase vehicle, but was told can't come down on price. Day after leaving dealer they dropped price 1500.00 but salesperson didn't inform of that just that the car had sold. Two days later car still on two different website as being still for sale. I'm just saying something don't sound right. That's ok though, found newer car with way less miles. Ever thing happens for a reason.
Is this review helpful? Yes | No
Feb 18, 2017
DLanc_MS
Only received a auto response email from dealer. No answers were given to the questions asked in my email inquiry
Is this review helpful? Yes | No
Feb 9, 2017
Senator_2844
They treated me unfairly and gave me poor service due to the cost of the car. They said that it was a cheaper car so they would essentially give me cheaper service. I asked for the service records, and they said it was against their "policy" to show me service records. They also made me drive on a specific route and had a salesman ride with me the whole time. Very oldschool car salesman feel. The BMW was great, but the service was poor, so I bought from someone else. Not impressed with Sonic...
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 11, 2017
Excellent response and follow-up. Clear information.
Is this review helpful? Yes | No
Dec 2, 2016
Great service wish we could've worked out a deal
Is this review helpful? Yes | No
Nov 20, 2016
Arrogant. I called to ask about an "Out the Door Price" for this Dodge Ram 1500 and was chastised for not wanting to pay listed price. One simple question deserves one simple answer, not chastisement! Mini salesman stated their "no haggle" policy, which was not stated on Car Gurus site page for this vehicle. I would have never called Mini with knowledge of their "no haggle" policy. Was called 4 days straight by different salesman(woman) with aggressive sales. The saleswoman was ask to remove all my contact information and asked Mini not to call me anymore. Even had audacity to email that truck had sold.
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Oct 7, 2016
Great experience. Bought this car from dealer!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 28, 2016
Exellent experience fast, well organized place to shop.
Is this review helpful? Yes | No
Sep 23, 2016
The car was not very clean and has a lot of suspicious things wrong ... And the ride was not very smooth.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Aug 2, 2016
excellent response
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 20, 2016
Car is 4k over fair market value. Dealer was professional and pleasant to talk with.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 10, 2016
Everyone was courteous and knowledgeable. They do seem to enjoy the negotiation process. My salesman..Chris..worked hard to put the deal togethor. Finance department was super. Overall i am happy with the deal and love the car!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 6, 2016
great
Is this review helpful? Yes | No
Jun 25, 2016
Quick to respond and provide requested info.
Is this review helpful? Yes | No
Jun 4, 2016
I purchased the vehicle that I wanted, had it for a month & a half, need a new motor for it, dealer sold me a bad one, I want my down payment back!!!!
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Apr 25, 2016
Great experience, customer service and very comfortable wait during transaction.
Is this review helpful? Yes | No
Apr 7, 2016
They where GREAT!
Is this review helpful? Yes | No
Mar 16, 2016
Emailed , price was too much.
Is this review helpful? Yes | No
Mar 1, 2016
Very easy to talk with - straight up and informative.
Is this review helpful? Yes | No
Feb 21, 2016
Very smooth transition, Great staff
Is this review helpful? Yes | No
Feb 13, 2016
Patcee618
I received emails from this dealer but I had already purchased a car from another dealer Thank You for your response
Is this review helpful? Yes | No
Jan 18, 2016
Called me back, I set up appointment to see car but a friend ended up in hospital for 3 days so I didn't get to see car
Is this review helpful? Yes | No
Jan 15, 2016
Slow to respond. Did not follow up in my offer.
Is this review helpful? Yes | No
Jan 13, 2016
Terrible. Drove down there to see a car sold days before
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 26, 2015
Dealer was attentive and responsive even though I did not buy a car from them. I will remember them when I need another vehicle.
Is this review helpful? Yes | No
Dec 19, 2015
They are really helpful and quick
Is this review helpful? Yes | No
Dec 15, 2015
Awesome experience! Fast response, answered questions that I had! Worked with me on scheduling a test drive
Is this review helpful? Yes | No
Dec 10, 2015
Got back to me quickly and very polite and willing to work with me.
Is this review helpful? Yes | No
Nov 23, 2015
Mark up prices really high and do the cliche game of let him leave and call him a few hours later. Whatever they have marked on the car...you can get way lower.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 5, 2015
CJ662
Got a call/email the next day about a 2015 MINI priced at $4,800 noting that it was just an type-o. Gave me the correct price but not in the price range that I was looking for.
Is this review helpful? Yes | No
Nov 5, 2015
Great
Is this review helpful? Yes | No
Oct 29, 2015
Tom Williams did a great job of being responsive and helpful.
Is this review helpful? Yes | No
Oct 14, 2015
Tom was professional, pleasant and very helpful with getting me through to the ownership of my BMW. Thanks, Tom
Is this review helpful? Yes | No
Aug 27, 2015
Over all not bad. Response time was a bit slow. Bought car and had some paint work done on it. Have a odd wind noise now that I am going to have them look at. Not sure how a paint job can cause this.
Is this review helpful? Yes | No
Aug 25, 2015
Auction priced my trade.
Is this review helpful? Yes | No
Aug 15, 2015
Great guest service
Is this review helpful? Yes | No
Jul 28, 2015
Very friendly and knowledgeable staff.
Is this review helpful? Yes | No
Jul 6, 2015
They did a great Job, Mike Shannon was my salesmen. They did everything they promised no haggling over the price. You should add $500 to the listed price for a handling fee. I injoyed doing business with them.
Is this review helpful? Yes | No
Jul 5, 2015
OK, but will not work on price.
Is this review helpful? Yes | No
Jul 1, 2015
Car was sold.
Is this review helpful? Yes | No
Jun 13, 2015
It was a very pleasant process from the time we contacted them to the end of the purchase. We will definitely use them in the future.
Is this review helpful? Yes | No
May 26, 2015
Initial response was very impressive. Provided many points of interest about the vehicle. Want to visit this dealer for sure.
Is this review helpful? Yes | No
Apr 21, 2015
Very helpful and friendlly
Is this review helpful? Yes | No
Apr 14, 2015
ahersey_8834
I arrived for my scheduled test drive and they had sold the car the night before..did not call to let me know. Unprofessional.
Is this review helpful? Yes | No

Old Dealer Reviews

Feb 21, 2015
The car had a few problems that they knew about but they would not fix all the problem like the brakes rotors needed to be replaced because they would shake when you applied the brakes and they would not replace them, which will cost $800.00 dollars to replace them. They seem to more interested in the sale and not the service to the customer. The bad parts of the sales was that this was a sales manager doing the sale and he knew of the problems and still would not take care of all the problems to satisfy the customer. Oh, and they would not even fill the car with a tank of gas after the sale; That has never happy to me when I brought a car!!
Is this review helpful? Yes | No
Feb 6, 2015
Tony was very helpful and ready to assist, i did not buy the vehicle there though.
Is this review helpful? Yes | No
Feb 5, 2015
Very friendly and helpful. Stayed late to finish the deal and get the car ready to go. Catherine is GREAT!
Is this review helpful? Yes | No
Nov 22, 2014
After an initial response saying I would be hearing from the seller with details, I'm still waiting.
Is this review helpful? Yes | No
Nov 13, 2014
Responded in a timely fashion
Is this review helpful? Yes | No
Sep 11, 2014
I recently bought a LS 460 beautiful car well taken care of the people there were super nice
Is this review helpful? Yes | No
Aug 29, 2014
Great Customer Service!
Is this review helpful? Yes | No
Aug 16, 2014
Ok
Is this review helpful? Yes | No
May 9, 2014
Everyone was very nice and helpful. Thank you
Is this review helpful? Yes | No
Sep 5, 2013
Very good.
Is this review helpful? Yes | No
Aug 19, 2013
Very satisfied!!!
Is this review helpful? Yes | No
Aug 12, 2013
Quick response to inquiries.
Is this review helpful? Yes | No
May 14, 2013
prompt and very professional
Is this review helpful? Yes | No
Mar 30, 2013
Bought car from them. Very pleased
Is this review helpful? Yes | No
Feb 21, 2013
very kind
Is this review helpful? Yes | No
Jan 7, 2013
Helpful and straight forward.
Is this review helpful? Yes | No
Dec 30, 2012
slw34
Responded by e-mail. We decided not to drive the distance.
Is this review helpful? Yes | No
Dec 15, 2012
Dealer quickly responded that car was sold.. Offered to help me find something similar.
Is this review helpful? Yes | No
Oct 25, 2012
Everyone there was frindly, courteous, and professional. The car and paperwork were ready when I got there. The sales person did an excellent job explaining everything.
Is this review helpful? Yes | No
Oct 8, 2012
Great
Is this review helpful? Yes | No
Aug 20, 2012
tmitch2315
very good emailed and called right back
Is this review helpful? Yes | No
Aug 7, 2012
Responded almost immediately.
Is this review helpful? Yes | No

Other Nearby Dealers

King Acura - 180 listings

1687 Montgomery Hwy, Birmingham, AL 35216

6 reviews
Jim Burke Hyundai - 90 listings

1424 5th Ave N, Birmingham, AL 35203

1 review
Preferred Imports - 67 listings

2415 4th Ave S, Birmingham, AL 35233

1 review
Gregg Co - 56 listings

2005 A E Moore Road, Moody, AL 35004

2 reviews
I Got A Deal Used Cars and Auto Glass - 36 listings

900 6th Ave, Birmingham, AL 35203

2 reviews
RMR 4x4 - 35 listings

2900 4th Ave S, Birmingham, AL 35233

5 reviews
C & C Motor Company - 31 listings

9571 Hwy 411, Odenville, AL 35120

1 review
Car Zone - 30 listings

3433 Vanderbilt Rd, Birmingham, AL 35217

1 review
Stallions Auto Sales - 26 listings

2025 Valleydale Rd, Birmingham, AL 35244

1 review
Maserati of Birmingham - 25 listings

5350 Grantswood Road, Birmingham, AL 35210

1 review
MQ Auto - 22 listings

7316 1st Ave N, Birmingham, AL 35206

2 reviews
Parkway Motors, Inc. - 20 listings

1700 Centerpoint Pkwy, Birmingham, AL 35215

1 review
Amani Motors - 13 listings

2358 Old Springville Rd, #B, Center Point, AL 35215

2 reviews
Mainstreet Automotive - 4 listings

1032 Commerce Blvd, Pelham, AL 35124

1 review
Dan Tucker Auto Sales

225 Gadsden Hwy, Birmingham, AL 35235

2 reviews

Popular Used Cars

Used Ford F-150
2,414 Great Deals out of 210,626 listings starting at $895
Used Ford F-250 Super Duty
399 Great Deals out of 47,782 listings starting at $400
Used Chevrolet Silverado 1500
2,049 Great Deals out of 160,010 listings starting at $999
Used Chevrolet Silverado 2500HD
352 Great Deals out of 26,466 listings starting at $1,250
Used Ram 1500
972 Great Deals out of 115,101 listings starting at $6,000
Used Ram 2500
133 Great Deals out of 29,062 listings starting at $7,995
Used Toyota Camry
878 Great Deals out of 91,817 listings starting at $1,300
Used Toyota Corolla
754 Great Deals out of 75,087 listings starting at $1,790
Used Honda Civic
522 Great Deals out of 81,020 listings starting at $558
Used Honda CR-V
701 Great Deals out of 56,804 listings starting at $1,600
Used Toyota RAV4
581 Great Deals out of 66,180 listings starting at $999
Used Honda Accord
715 Great Deals out of 82,340 listings starting at $1,200
Used Nissan Rogue
540 Great Deals out of 80,399 listings starting at $3,700
Used Nissan Altima
777 Great Deals out of 78,167 listings starting at $470
Used Ford Escape
1,053 Great Deals out of 93,065 listings starting at $1,000