BMW of Asheville

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649 Airport Rd, Fletcher, NC 28732

Sales: (828) 681-9900

Service: (888) 483-5001

Today 8:00am - 6:30pm
(Closed Now)
Show business hours
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Dec 5, 2016
Bought a car from them. Joshua was great. Bought the car sight un-seen - 09 750i - picking up this past Saturday. Car seems to be what was described and discussed during negotiations.
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Response from BMW of Asheville:

Hi Brett - thank you. Fast and friendly service are what we strive for with each and every visit here at BMW of Asheville. I'm delighted Joshua and our Team accomplished this for you. If there is any way we may further improve on your ownership or experience, please let me know. Congratulations on your vehicle! Sincerely, Larry Taylor, General Manager.
Nov 28, 2016
They were responsive and GREAT -- good group! Loved the car, but was not able to travel to NC -- would have bought if I could have gotten it to TN.
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Response from BMW of Asheville:

Thank you, Sherrie. We will do our best to ensure you continue to receive only the best in customer service excellence, should you work with us in the future. It's our pleasure to serve your automotive needs. Thanks for choosing BMW of Asheville! Sincerely, Larry Taylor, General Manager.
Read 3 old reviews
Aug 29, 2013
I like the program and services
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Response from BMW of Asheville:

Thanks for your review, it’s certainly our pleasure to serve you. We consistently work to uphold only the best in customer service for our customers. If there is any way we may further improve on your experience and earn a 5-star rating on your next visit, please feel free to let me know how we may help. You may reach me by phone at (828) 681-9900, or via email at larryt@fieldsauto.com. Thanks for being a valued customer. Kind Regards, Larry Taylor, General Manager, BMW of Asheville.
Jan 20, 2013
Great respond
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Response from BMW of Asheville:

Thanks for your great feedback in the past. It's definitely our pleasure to serve your automotive needs then, now and in the future. Best Regards, Larry Taylor, General Manager, BMW of Asheville.
Mar 10, 2012
Sent serveral emails reference a car I was interested in, and received no response.
Is this review helpful? Yes | No

Response from BMW of Asheville:

Thank you for your feedback. In the time since your review, our dealership has changed  Management, and our staff to ensure our customers receive only the best experience with our team. I apologize for this experience you encountered a few years ago. We are dedicated to providing the highest level of customer service and I invite you to visit us again and experience the new Fields difference. You may also contact me, Larry Taylor, the new General Manager at (828) 681-9900, or via email at larryt@fieldsauto.com if you have any questions. Thank you and I look forward to the opportunity to serve
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