Automax Atlanta

5034 Lawrenceville Hwy
Lilburn, GA 30047

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Sales: (404) 724-8981

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https://static.cargurus.com/images/forsale/2019/10/15/17/48/2016_gmc_sierra_1500-pic-6701566913950397626-152x114.jpeg

2016 GMC Sierra 1500 Denali Crew Cab 4WD Used Cars in Lilburn, GA 30047

Great Deal
$4,770 BELOW
CarGurus IMV of $40,747

Price: $35,977

Mileage: 28,738

Location: Lilburn, GA 30047

Average time on market: 44 days Certified Pre-Owned: No Transmission: Automatic Color: Onyx Black Description: Used 2016 GMC Sierra 1500 Denali Crew Cab 4WD for sale - $35,977, 28,738 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Bluetooth, Backup Camera, Tow Package
https://static.cargurus.com/images/forsale/2019/09/20/05/50/2018_kia_optima-pic-2745051285708525989-152x114.jpeg

2018 Kia Optima Used Cars in Lilburn, GA 30047

Great Deal
$3,047 BELOW
CarGurus IMV of $17,797

Price: $14,750

Mileage: 14,219

Location: Lilburn, GA 30047

Average time on market: 39 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Snow White Pearl Description: Used 2018 Kia Optima for sale - $14,750, 14,219 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/07/31/08/46/2016_chevrolet_equinox-pic-5330323268303909676-152x114.jpeg

2016 Chevrolet Equinox LTZ AWD Used Cars in Lilburn, GA 30047

Great Deal
$2,714 BELOW
CarGurus IMV of $17,269

Price: $14,555

Mileage: 79,433

Location: Lilburn, GA 30047

Average time on market: 48 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Description: Used 2016 Chevrolet Equinox LTZ AWD for sale - $14,555, 79,433 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/09/26/04/44/2019_honda_cr-v-pic-548810225819070613-152x114.jpeg

2019 Honda CR-V EX-L AWD Used Cars in Lilburn, GA 30047

Great Deal
$2,157 BELOW
CarGurus IMV of $29,101

Price: $26,944

Mileage: 2,578

Location: Lilburn, GA 30047

Average time on market: 24 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Obsidian Blue Pearl Description: Used 2019 Honda CR-V EX-L AWD for sale - $26,944, 2,578 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/07/31/05/49/2015_honda_civic_coupe-pic-2839633642325323894-152x114.jpeg

2015 Honda Civic Coupe EX Used Cars in Lilburn, GA 30047

Great Deal
$1,827 BELOW
CarGurus IMV of $10,804

Price: $8,977

Mileage: 111,747

Location: Lilburn, GA 30047

Average time on market: 22 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Crystal Black Pearl Description: Used 2015 Honda Civic Coupe EX for sale - $8,977, 111,747 miles with Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/09/24/06/22/2013_toyota_rav4-pic-4460615249115096917-152x114.jpeg

2013 Toyota RAV4 LE AWD Used Cars in Lilburn, GA 30047

Great Deal
$1,640 BELOW
CarGurus IMV of $15,628

Price: $13,988

Mileage: 50,760

Location: Lilburn, GA 30047

Average time on market: 22 days Certified Pre-Owned: No Transmission: Automatic Color: Classic Silver Metallic Description: Used 2013 Toyota RAV4 LE AWD for sale - $13,988, 50,760 miles
https://static.cargurus.com/images/forsale/2019/08/14/04/26/2012_acura_rdx-pic-4852568964148251298-152x114.jpeg

2012 Acura RDX SH-AWD with Technology Package Used Cars in Lilburn, GA 30047

Good Deal
$1,786 BELOW
CarGurus IMV of $15,536

Price: $13,750

Mileage: 64,212

Location: Lilburn, GA 30047

Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Palladium Metallic Description: Used 2012 Acura RDX SH-AWD with Technology Package for sale - $13,750, 64,212 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Technology Package, Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2019/09/27/07/10/2012_ford_f-150-pic-6136953895897354315-152x114.jpeg

2012 Ford F-150 Used Cars in Lilburn, GA 30047

Good Deal
$3,144 BELOW
CarGurus IMV of $17,894

Price: $14,750

Mileage: 113,907

Location: Lilburn, GA 30047

Average time on market: 23 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Sterling Gray Metallic Description: Used 2012 Ford F-150 for sale - $14,750, 113,907 miles with Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/10/06/04/53/2014_ford_explorer-pic-2662573727219886794-152x114.jpeg

2014 Ford Explorer XLT Used Cars in Lilburn, GA 30047

Good Deal
$1,681 BELOW
CarGurus IMV of $20,669

Price: $18,988

Mileage: 36,295

Location: Lilburn, GA 30047

Average time on market: 24 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Dark Side Description: Used 2014 Ford Explorer XLT for sale - $18,988, 36,295 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System
https://static.cargurus.com/images/forsale/2019/09/28/06/52/2015_dodge_dart-pic-8949159187228684967-152x114.jpeg

2015 Dodge Dart GT FWD Used Cars in Lilburn, GA 30047

Good Deal
$1,472 BELOW
CarGurus IMV of $10,449

Price: $8,977

Mileage: 103,723

Location: Lilburn, GA 30047

Average time on market: 29 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Passion Red Pearl Coat Description: Used 2015 Dodge Dart GT FWD for sale - $8,977, 103,723 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/09/18/06/00/2017_hyundai_elantra-pic-5851309197598586202-152x114.jpeg

2017 Hyundai Elantra SE Value Edition Sedan FWD Used Cars in Lilburn, GA 30047

Good Deal
$1,301 BELOW
CarGurus IMV of $15,289

Price: $13,988

Mileage: 10,917

Location: Lilburn, GA 30047

Average time on market: 20 days Certified Pre-Owned: No Transmission: Automatic Color: Ceramic White Description: Used 2017 Hyundai Elantra SE Value Edition Sedan FWD for sale - $13,988, 10,917 miles with Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2019/07/18/06/27/2016_honda_civic_coupe-pic-8707649498091409310-152x114.jpeg

2016 Honda Civic Coupe EX-T Used Cars in Lilburn, GA 30047

Good Deal
$1,196 BELOW
CarGurus IMV of $16,751

Price: $15,555

Mileage: 25,774

Location: Lilburn, GA 30047

Average time on market: 28 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Lunar Silver Metallic Description: Used 2016 Honda Civic Coupe EX-T for sale - $15,555, 25,774 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/08/11/04/05/2015_audi_a6-pic-6242539758521659243-152x114.jpeg

2015 Audi A6 2.0T quattro Premium Sedan AWD Used Cars in Lilburn, GA 30047

Good Deal
$1,575 BELOW
CarGurus IMV of $15,825

Price: $14,250

Mileage: 91,565

Location: Lilburn, GA 30047

Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Ice Silver Metallic Description: Used 2015 Audi A6 2.0T quattro Premium Sedan AWD for sale - $14,250, 91,565 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Bluetooth, Backup Camera, Premium Plus Package
https://static.cargurus.com/images/forsale/2019/08/13/04/01/2016_toyota_highlander-pic-5793439165553979017-152x114.jpeg

2016 Toyota Highlander XLE AWD Used Cars in Lilburn, GA 30047

Good Deal
$1,569 BELOW
CarGurus IMV of $23,319

Price: $21,750

Mileage: 89,466

Location: Lilburn, GA 30047

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Predawn Gray Mica Description: Used 2016 Toyota Highlander XLE AWD for sale - $21,750, 89,466 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/09/27/07/36/2016_hyundai_elantra-pic-4292502134573956816-152x114.jpeg

2016 Hyundai Elantra SE Sedan FWD Used Cars in Lilburn, GA 30047

Good Deal
$1,189 BELOW
CarGurus IMV of $9,166

Price: $7,977

Mileage: 97,274

Location: Lilburn, GA 30047

Average time on market: 27 days Certified Pre-Owned: No Transmission: Automatic Color: Shale Gray Metallic Description: Used 2016 Hyundai Elantra SE Sedan FWD for sale - $7,977, 97,274 miles with Backup Camera, Alloy Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Oct 12, 2019
BLaK ICE
Love your guys inventory. I plan on making a visit next month.
Oct 6, 2019
GuruX5FZZ
I was contacted but they never sent the requested info.
Oct 6, 2019
Contacted them about a car I was willing to drive 3 hours to potentially buy as it was exactly what I have been searching for. I got a couple of replies, and then nothing after I sent multiple emails asking the same question. It’s a shame because it was the exact model, year, features, that I want and it’s still listed, but at this point I won’t drive that distance for a dealer that can’t be bothered to communicate.
Sep 27, 2019
Guru9B9RJ
Good follow up
Sep 22, 2019
TRACY RICHARDS
The woman zee i went in to see was very nice
Sep 20, 2019
Yes they responded quickly with all the information I needed.
Sep 19, 2019
Really very kind staff
Sep 16, 2019
Guru1VP45
Associate was not ready for appointment. Spent most of my time waiting on the cars I made appointments to see to be serviced and pulled off lot. Good selection.
0 people found this review helpful.
Sep 14, 2019
GuruCFHXS
Unfortunately car had just been sold by the time I reached out, however dealer is assisting me in purchasing a different vehicle.
Sep 11, 2019
xinee131
Excellent
Sep 10, 2019
Very friendly attentive salesman. Quick to respond. Although the Carfax showed clean (1 owner and no accidents) the car had actually been in an accident because the front had been painted and the bumper and rubber strip under hood not properly re attached. Another mechanic noticed that when I took the car to them for inspection. I learned two lessons: 1. Don't buy cars that come from the north or coastal areas due to the corrosiveness of the salt/snow/etc on the underside of the vehicle. and 2. Just because the Carfax may show "no accidents" does not mean that the car is clean. It just means that it was not reported to authorities or insurance. Unfortunately, I discovered all this after purchasing the car. Ironically, it is a beautiful car and rides really well. I just don't like being deceived. I want to negotiate off what I know about the car... especially from a dealer! I hope one day I will find out what really happened to the car....
2 people found this review helpful.
Sep 9, 2019
Benjamin Thomas
Love this place
Sep 3, 2019
Sadly never got the change to meet dealer because he informed me it was manual to make sure I still would like to test the vehicle out. I told him I did not and I’m sorry I was fully aware and he had no problems was super friendly. Would recommend dealer to friends.
Sep 2, 2019
Called within 15 minutes of my request. They answered all my questions and seemed interested in helping me.
Aug 31, 2019
A10plarte
Good people. Unfortunately the car I was inquiring about sold just prior to my call. They seemed very intent on helping me find another vehicle, but unfortunately did not have what I was in the market for. I wouldn't hesitate to contact them for future purchases as they seem very eager in earning your business, and place customer service at the top of their list.
Aug 14, 2019
Speedfreak81
Make sure you get your own PPI done. Had one done on a vehicle advertised as being in great shape, inspection said differently. Entire underside covered in rust, multiple electrical gremlins, Auto tailgate inoperable, and more. Advised that their vehicle was grossly misrepresented by their description, they disagreed.
2 people found this review helpful.
Aug 12, 2019
Was unable to travel to Atlanta . The dealership follow up and was great ,
Aug 9, 2019
Fast and professional responses.
Aug 7, 2019
GuruHL1S9
The sales person provided their contact information but never answered the phone or returned my calls until the car was sold.
2 people found this review helpful.
Aug 4, 2019
So far my experience has been great.
0 people found this review helpful.
Aug 1, 2019
contacted me very quickly offering a test drive
Jul 31, 2019
VIJAY SONI
Car was not clean for test drive. Dealer is Quick in response ,and friendly.
2 people found this review helpful.
Jul 30, 2019
Good ppl
Jul 30, 2019
Dball84
Called the dealer three times, talked to three different associates, asked each one about the check engine light that was shown in the pictures. All three told me they would find out and call me back. I’ve never received a call back. They must not care about the customer.
2 people found this review helpful.
Jul 29, 2019
Harrie1950
I received email and text messages. I wasn't able to get back to them.
Jul 29, 2019
Bama _80
Nice ppl
Jul 25, 2019
pheaden
Good
Jul 22, 2019
GuruHX62L
They emailed me about my question quickly
Jul 18, 2019
GuruW9FZT
Called immediately and answered my questions.
Jul 16, 2019
Latoya Alexander
My experience has been great! Everyone here is friendly and professional. And I love my new car!
Jul 15, 2019
They contacted me eImmediately
Jul 14, 2019
Good cars at great prices. Love their customer first attitude. Would purchase again.
Jul 13, 2019
Sportyredinfiniti5585
Bad attitude and sales person has no knowledge about the car Bad experience
0 people found this review helpful.
Jul 13, 2019
rcw8966
I was initially excited because this dealer actually contacted me back. BUT.... then I called to make an appointment to come test drive the car. I got a crazy run-around on the phone, the car isn't here, it isn't sold but it's not here, we can call you back Monday, etc..... It made absolutely no sense, what the three people I spoke to were saying. I am going this morning to another dealer with a certified check in hand, to buy my car somewhere else.
2 people found this review helpful.
Jul 10, 2019
Curtneil Corke
My biggest issue with the dealership was that like any other dealership, getting a car is an all day affair. However, my overall experience was very positive and I ended up driving out of there with the car I had my eye on without any regrets.
Jul 7, 2019
GuruLJQX6
The dealer responded to my email. I wasnt able to buy the car from them because of some fees that i dont want to pay. But the car salesman was nice.
Jul 3, 2019
GuruBKRGB
I purchased the vehicle.
Jun 27, 2019
cvdinojr
The car had a clean CarFax, and drive great. They couldn’t make a deal to my liking, but they were very professional. My only issue was the car having Pollen all over it v. the beautiful picture online. Moses was very responsive, and informative.
1 people found this review helpful.
Jun 27, 2019
Fast response . Very informative and honest
Jun 26, 2019
GuruTFL8H
Friendly, non-aggressive sales.
Jun 18, 2019
Kanya Radford
I worked with Moses and I really enjoyed my experience though I didn’t get the car. He was very helpful and personable. Very nice, up front, and honest.
1 people found this review helpful.
Jun 17, 2019
I wasn't able to get my financing in order before vehicle was sold.
Jun 12, 2019
GuruBCJ9H
Good customer service
Jun 11, 2019
GuruVJPCB
Very well
Jun 11, 2019
Jmmitche
Dealer fee of 599 made them non competitive in price.
4 people found this review helpful.
Jun 10, 2019
Very professional and would recommend anybody to buy vehicles from them
Jun 6, 2019
GuruSW7GM
Polite..... they made it happen..... I BROUGHT IT.......
May 31, 2019
Was very helpful
May 27, 2019
GuruL7MMP
The dealer was courteous and knowledgeable about the vehicle I was interested in.
May 17, 2019
When I tell you Tim and Jacob are my saving grace, I truly mean it! I was a great experience! I’ve been told no for at least 3 months of searching. But these two made my day! I can’t thank them enough! Quick service!
2 people found this review helpful.
May 14, 2019
Marty554
First off, this is the first business that has made me write a negative review. Never before have I experienced such deceit even from other carsalesmen. Repeatedly lied ex: said car was sold and when we called back said car sold was a different car and tried passing it off, said they fixed all minor and major problems with the car which we took to a mechanic afterwards and it had a total of 4000$ in repair estimates from a rack and pinion leak and etc. They lied about fixing the car and the status of it (called different salesmen and get different answers). Wrote 1 owner when it had three and non smoking owner on description which was ridiculous as the Carfax showed 3 owners and as soon as I stepped into the car there were cigarette ashes all over the center console. Unfortunately I cannot write more as there is a limit on the amount I can write but if you are a potential buyer, stay clear. Stay far away. Bad business and shady practices.
17 people found this review helpful.
May 12, 2019
Great service and nice people, but the car was in bad shape! Very dirty and the parts of the seat were exposed. The car did not show well.
3 people found this review helpful.
May 4, 2019
They contacted me the next business day after I e-mailed them an inquiry about one of my cars. That's all I know about them, however because I decided to buy a different car.
May 3, 2019
I had a great experience overall. Everyone was knowledgeable and helpful. My truck wasn't cleaned upon my arrival as promised, but all-and-all, I will refer others in the future.
3 people found this review helpful.
Apr 30, 2019
I wanted to buy the car cash sale but I observed too much damage to the exterior and the car was over priced. The sales guy was honest and respectful.
2 people found this review helpful.
Apr 30, 2019
An instant reply.
Apr 28, 2019
I purchased the automobile. Automax Atlanta was very accomodating
Apr 25, 2019
GuruLTDS8
Got a response from sales person , but I didn’t want a deisel car .
0 people found this review helpful.
Apr 24, 2019
The experiance was pleasant. I was contacted promptly. I was a little too late for the party because the truck i was interested in sold the same day.
Apr 17, 2019
GuruC3XVX
Great customer Service. They were very professional and helpful. Will certainly recommend them to friends and family. Thank you Automax Atlanta for a fantastic customer experience. Keep up the good service.
Apr 14, 2019
GuruDZFLM
10
The dealership was very helpful!!
1 people found this review helpful.
Mar 29, 2019
Excellent
1 people found this review helpful.
Mar 28, 2019
Shawn Webster
Took 6 hours to get a trade appraisal on my vehicle. I had to call in. I spoke to the sales manager and he informed me after waiting 6 hrs that he couldn't get the vin number to decode. Then proceeded to tell me my car was worth half the value that it actually was worth. I am a sales manager at another dealership and was really shocked that there are still dealerships out there still this poorly operated. Want my opinion get a sales manager that knows what hes doing. Can actually appraise a vehicle for the correct value and have some customer service. No wonder why this car is still sitting on your lot. You customer sucks. FYI guys customer service, attitude and atmosphere of a dealership sells cars. You have the best deal in 300 miles on this Lexus and can't sell it due to your lack of customer service. Good luck.
16 people found this review helpful.
Mar 25, 2019
Resoibded quyuckly,
1 people found this review helpful.
Mar 24, 2019
WestinP
Said the car was sold a month ago but still has it listed.
7 people found this review helpful.
Mar 21, 2019
Very responsive. Called immediately after I messaged and provided additional detail.
Mar 13, 2019
Yanna_justgreat
Ms.Gatlin gave me excellent customer service, really helpful.
Mar 11, 2019
GuruCRD4D
I lost track of how many dealers I visited looking for a Corvette but I ultimately bought my dream car from here and so many others dream sports car. Alex and Kiah were great and tony (finance manager) was cool. They provided great overall service and they earned my business. Can't speak on everyone who works there but my experience went well.
Mar 8, 2019
Good
Mar 6, 2019
They did respond quick however when I got there the truck was gone. 1st come 1st serve go quick and get that ride...
1 people found this review helpful.
Mar 5, 2019
I contacted the dealership and I asked my son to check it out and they showed him another car that I did not inquire about. That is a habit that I dislike about car dealership. She said that she told me it was sold but I don't remember her telling me that. I am sure this is a good dealership, but when this happen when you are trying to give another vehicle, I really dislike that.
2 people found this review helpful.
Mar 5, 2019
Good
0 people found this review helpful.
Mar 4, 2019
Very helpful team..
0 people found this review helpful.
Mar 3, 2019
GuruBLJYM
Good
0 people found this review helpful.
Mar 3, 2019
The dealer was very helpful
0 people found this review helpful.
Mar 2, 2019
JenyG
They were quick about responding back
0 people found this review helpful.
Feb 28, 2019
Cortina_953
Quick responding
0 people found this review helpful.
Feb 28, 2019
GeorgiaRedd
Manny was very helpful and knew his work. The experience was good.
Feb 20, 2019
Good place to by used or new car.
1 people found this review helpful.
Feb 18, 2019
Blissy
Decent experience. Hilary was the sales assoc. that contacted me. He was a one month employee of this business and did a fine job. I did not purchase from this dealer but I would go back and give them a try again when the need for a used car arises.
1 people found this review helpful.
Feb 18, 2019
Not pushy
1 people found this review helpful.
Feb 18, 2019
Worse place ever! Very rude save your money and go somewhere reputable!! they offered me almost 10k below rough book on my truck while they have theirs marked 5200$ over fair market value and just talked down and belittled me, like I said please save your time and go somewhere else
4 people found this review helpful.
Feb 16, 2019
GuruYTSGN
Great staff. Nice cars.
Feb 15, 2019
Dealer responded very quickly to my inquiry and included the Carfax report. Car was not in very clean condition though, per the dealer they expected to sell it very fast. Some issues with the car found during the test drive. Dealer was very friendly and accommodating for me to take a test drive even on a busy saturday. I would recommend, however expect the dealer fees to be high.
Feb 15, 2019
Mark13cx
They were really cooperative with me and gave me a good deal. I would really recommend them.
Feb 13, 2019
Todow32
Good
Feb 13, 2019
Awesome people they have been keeping me up on what I have been looking for I’m grateful
Feb 3, 2019
GuruBT3M3
They text me back and sent additional pictures.
Feb 2, 2019
TonyLedford
They responded in a timely manner.
Jan 26, 2019
Roderick Thomas
Fast response they are awesome
Jan 22, 2019
Mason Hill
Just bought a 2009 BMW 328i convertible and I’m loving it. These guys made the buying process easy and smooth and also gave me a great deal.
Jan 14, 2019
GuruVLTFB
The dealer was quick to respond, that's great. Also spoke with them over the phone. Very helpful and didn't pressure me about the vehicle, just tried to answer basic questions. Plan on making a purchase from them. thanks
Jan 9, 2019
Good
Jan 7, 2019
Dealership contact me right away.
Jan 5, 2019
GuruX3ZB5
Gave Great detail about the car.
Jan 3, 2019
Very nice business aporoach. I love it.
Jan 1, 2019
Fresh20
Quick response & very helpful
Dec 30, 2018
GuruXFFRR
Dealership responded quickly to my inquiry. Car was clean and drove well during test drive. The only negative take away was that the car did not have all of the the features that were listed in the on line write up. Salesman was honest and helpful. I would recommend this dealership to people looking to purchase a used vehicle.
Dec 28, 2018
GuruX32CW
Dealer rep is very responsive and knowledgeable.
Dec 26, 2018
Redheadincary
This dealer needs to be upfront with what is involved with the free shipping aspect. The dealer wanted me to sign a contract, with the car sight unseen, and he'd put it on a flatbed and ship it to North Carolina. I told him I wasn't interested, since I can't buy a car like that.
1 people found this review helpful.
Dec 26, 2018
My advice is to just stay as far away from this place as possible. I was interested in purchasing a car from them from out of state and eventually ended up putting a deposit on the car. After a few red flags: reading endless bad reviews on car websites and the better business bureau. Eventually I decided not to purchase the car and was told by the sales manager and another employee that I would receive my deposit back. That did not happen. No one would take my phone calls and my texts were ignored, after being hounded for weeks to purchase the car.
14 people found this review helpful.
Dec 25, 2018
Karsavvy1
I was ready to purchase the vehicle from them but they dropped the ball and then replied in very unprofessional manner. I don't know what happened to the sales person I was dealing with. Other people were replying with very illiterate texts.
7 people found this review helpful.
Dec 10, 2018
Excellent, friendly and fast service!!
Dec 7, 2018
Toddo729
Responded promptly and was helpful
Dec 4, 2018
wmarkbowen
Very responsive and professional
Nov 30, 2018
Very polite and helpful
Nov 30, 2018
GuruXQTGD
They called right away. Next, I’ll contact them for appointment
Nov 25, 2018
The dealer contacted me immediate and was very helpful. Gave me a lot of information and polite.
Nov 18, 2018
Ford_888
We did not realize until we got there that we were repeat customers- last purchase and trade in about 2.5 yrs ago for another vehicle. Salesman. Excellent knowledge of the features. No hesitation on granting a request for 4 new tires, with loaner car readily given for a few hrs while they installed the new tires 3 days after purchasing. Finance: Good financing deal since they were able to beat the interest rate on my pre-approved loan by .3% with a reputable bank. After service: There is the added 2 year basic servicing in partnership with various car servicers in and around the area. Contacted and purchased on 11/3/18. Highly recommended!!
1 people found this review helpful.
Nov 13, 2018
GuruXN4GJ
5
Good ..Thank you
Nov 12, 2018
Fred_BMW525
Quick follow up
Nov 11, 2018
good
Nov 4, 2018
GuruXNLVK
Wonderful dealership and experience. Byron was a great salesman and very helpful. All of the staff did their best to make me feel at home, and Byron, himself, made sure the deal closed at a fair price. What more can I say, the car is now in my driveway,
Nov 2, 2018
It was better than average for a used car dealer. Sadly the car really wasn't ready to sell due to it having a check engine light on.
Oct 26, 2018
mtnmomof8
Replied the next day. They stated vehicle was sold. Contacted again stated he was mistaken the vehicle was still available. Followed up the following day regarding scheduling an appointment to test drive.
Oct 24, 2018
Very friendly and fast to respond to any questions
Oct 24, 2018
Guru9JW49
The car was ok but the light in the radio dash didn't not show and the arm rest was missing
Oct 24, 2018
Not my idea of a dealer who is sincere or concern about its customers. The car I looked at (Audi A6) was dirty inside and out. It’s hard to get excited about buying a dirty car. Salesman didn’t know the product and was somewhat indifferent, he and his manager seem to have a take it or leave it attitude....they made no attempt to find a middle ground on price
5 people found this review helpful.
Oct 23, 2018
They have tried contacting me and I really appreciate it.. I just can’t come to Atlanta to test drive right now... thank you for all your help.. I appreciate it
Oct 22, 2018
Guru92SSZ
Replyed pretty quick but I was not able to visit during work days, got busy during weekend and ended up not going at al
Oct 20, 2018
The Lexus ES 350 was filthy. I advised in advance that I wanted to test drive the 2017 GS. When they went to get the car, it would not start. They alleged that it did not have gas but the key would not open the car. They stated that I could look at the car which was in the back dirt lot and filthy as well.
6 people found this review helpful.
Oct 17, 2018
Good dealer who communicated and answered questions very promptly.
Oct 14, 2018
Adilsiddiqui
I drove to Atlanta to see a SUV after chatting for a few days with a very nice sales associate. He assured me the vehicle was in tip-top shape. When I arrived at my set appointment time, he was away with another customer. No worries but I didn’t know the car was open and ready for me to test/inspect. I was sorely disappointed in his assessment as the vehicle was in terrible condition... not at all what I was lead to expect. I went into the showroom to discuss and he still wasn’t there. I explained all the ‘wrongs’ and the manager was empathetic. Look, they have cool cars, no doubt. But not in the condition a reputable dealer would have. DO YOUR HOMEWORK before you step foot in their dealership... unless all you care about is looking cool (at least for a little while until the sweet looking ride breaks down).
14 people found this review helpful.
Oct 6, 2018
A-1 service
1 people found this review helpful.
Sep 26, 2018
Great very good nice cars
Sep 19, 2018
GuruV1MMJ
My experience with the dealer was good. I took a test drive and the salesman was very helpful and professional.
Sep 19, 2018
Advertised pice of $2900, sent email asking for a out the door cash price, no response, so called and for nearly 3 hours before finally being able to get thru to a real person and spoke with sales manager for all of 30 seconds then was handed over to a salesperson. Told her what I was looking for and she said she would get right back with me. Several hours later she called back with a $4,200 out the door price. I asked how did the price go up so much especially if I was paying cash? Then it was explained to me that there was almost $800 in fees added to the vehicle plus the sales tax. Ok I understand tax and a paperwork, tag and title fee but there was a $600 fee she just as a flat fee added to all there USED vehicles. Not a new one so it wasn’t a destination charge like on a new car it was basically a fee to allow them to advertise it less than their true price. I explained to her I wasn’t interested anymore, since then have been badgered by phone calls and emails! Poor customer ser
12 people found this review helpful.
Sep 16, 2018
GuruVRWSK
Sam was very responsive and provided great follow up
1 people found this review helpful.
Sep 15, 2018
Chris1J
Vehicle did not look as seen and needed minor repairs, as well as priced way to high for its condition.
4 people found this review helpful.
Sep 14, 2018
Great
Sep 8, 2018
Guru9RJQN
My experience with Byron at the Dealership was great. However, after the car I was considering generated so much traffic the Manager raised the price by $3000 that's not a good thing in my opinion. I would not recommend this dealership to any of my friends.
8 people found this review helpful.
Sep 4, 2018
Talked at length with salesman on initial inquiry. Very informative with additional photos of the vehicle sent on request. Sold before I could make an offer.
Sep 3, 2018
They were good about getting back to you and they will get you into a vehicle. I came from Alabama to look at a car that online looked flawless and I arrived to only be disappointed. Buyers beware!! The car had so much body work and touch up paint that wasn’t the same color as the car. I wasn’t satisfied with the car when I arrived so I left without buying anything. The other cars look like they all have been wrecked or had some type of body work done on them. I work in the automotive business and when I pull up and see wax all over a vehicle tells me you are trying to hide something. Once the wax wash off in the rain you will be very disappointed. Great people but cars looks nothing like pictures online.
6 people found this review helpful.
Aug 18, 2018
GuruDY6QB
The dealer contacted me, but I haven't had time to look at vehicle yet!!
Aug 13, 2018
Purchased car but ended up having a broken part. Horrible at communicating to fix the problem. Drove up there 5 times before it was finally fixed.
8 people found this review helpful.
Aug 1, 2018
Everytime I’ve seen a listing from this dealership I call and check on the availability on a vehicle and I get the same response. “This car just sold this morning”. They purposely NEVER update their website even though I was told they do it “once a week.” I’ve seen the same fr-s on their website for over 2 months. Don’t get me wrong their inventory is great just dishonest to get their dealer attention.
8 people found this review helpful.
Jul 28, 2018
Very great business guys .. if in the area stop by, nice cars
Jul 26, 2018
GuruWNPVB
Though i got there to late to buy this truck,,They were very helpful and professional on locating more vehicles for me to look at
Jul 23, 2018
Good experience. Car salesman was great.
1 people found this review helpful.
Jul 22, 2018
Timely response
Jul 13, 2018
Was not what I expected. They had a good section of low miles high value cars. We bought the car we came to see though. The dealership had a buy here pay here kind of feel. Expect to pay avertised price as they don’t deal.
8 people found this review helpful.
Jul 11, 2018
Great. Car was just what I was looking for. Carl and John were outstanding.
Jul 9, 2018
Excellent communication Easy process
1 people found this review helpful.
Jul 3, 2018
professional
Jul 2, 2018
very quick to respond
Jun 27, 2018
They were kind enough to let me know when it sold. I was on vacation and couldn't get there in time!
Jun 26, 2018
Karen R. M.
I called (and sent an internet inquiry) about this vehicle Monday or Tuesday of last week. I was told that I could come in to look at the vehicle the same day. I received a call later in the day stated that the vehicle was not on the lot and had been sent off for "servicing". The sales person assured me that I was the FIRST person to call about the car and when it got back on the lot I would be called ASAP. Well low and behold, the car NEVER returned to the lot BUT it was SOLD while I was still waiting to be contacted about it. I felt the managers were EXTREMELY unprofessional and inconsiderate!
11 people found this review helpful.
Jun 24, 2018
kwray0205
I had an email exchange in which salesman stated the car was still available. I drove near an hour to get there the next day and was greeted immediately. The same salesman I emailed went and pulled the car up from the lot to show it, and when he turned the corner it had considerable damage to the rear quarter. He explained that a coworker damaged it on the lot a couple days prior. Why wasn’t I told this in the email exchange, before I wasted all my time and gas driving there?
11 people found this review helpful.
Jun 13, 2018
Jordan was very professional and helpful.
Jun 13, 2018
Awesome
Jun 10, 2018
20
They did contact me and provided me with the sales price as requested. It was overpriced so I never went to see the car.
3 people found this review helpful.
Jun 8, 2018
Guru613S
Was well received but the car condition was not pleasing and I was told that they deal in cash
3 people found this review helpful.
Jun 3, 2018
Unknown Gamer
They replied when I had asked about the car, and had great and multiple pictures of the car
2 people found this review helpful.
May 22, 2018
GuruWH7VM
good.
1 people found this review helpful.
May 22, 2018
Purchasing experience was ok. However, vehicle had a gas tank issue which left me stranded after only 7 days of having vehicle. Dealership seemed to not care and never came to my aid. Had to get family involved in order to get issue resolved. Do not shop here if you don’t want spend your money to get ripped off
10 people found this review helpful.
May 13, 2018
The info was not as reported by carfax. This vehicle has been rebuilt after wrecks. Body has been scabbard to rebuild the damage. Probably in NYC. This vehicle has been moved all over the US probably to cover tracks.
12 people found this review helpful.
May 9, 2018
Great!
0 people found this review helpful.
Apr 25, 2018
Responded right away. Set up appointment to view the car. Car drove nice and they were going to allow me to take to my mechanic to check out before purchasing, but I found something else.
9 people found this review helpful.
Apr 13, 2018
audiotechjoe
After looking at a car and making several offers, the dealer never responded to any of my calls messages or emails. I bought a better car with less miles and more features for even money. Thank you.
20 people found this review helpful.
Apr 5, 2018
Dezcar
I appreciate the quick response even though the car has been sold before i could see it. ;-)
1 people found this review helpful.
Mar 31, 2018
Meantom
The internet sales person Nelson was great! Just couldn't get them to come down on the price of the car!
5 people found this review helpful.
Mar 29, 2018
I bought this car on 3/22/18 and I love it! The dealership staff was great and nice would definitely do business here again!
6 people found this review helpful.
Mar 27, 2018
Very nice salesman!
2 people found this review helpful.
Mar 27, 2018
Response to my request in a professional and courteous manner.
1 people found this review helpful.
Mar 26, 2018
We found another car, but the people who reached out were very friendly and available to us.
1 people found this review helpful.
Mar 22, 2018
Guru5SYWM
I stay here in opelika,Alabama I hope this car is still there when time come from me to come there,because I love this car.For the dealer ,thanks for your hard work for trying to help me.
2 people found this review helpful.
Mar 17, 2018
Sellers were very pushy. Did not get the remote for the car and after a week was told it didn't have one. Cleveland got very rude with my wife. We felt forced into buying and deserted when we had an issue.
10 people found this review helpful.
Mar 16, 2018
very quick response
Mar 16, 2018
Not a great experience. After being very clear about what I wanted to do financially, the finance manager basically ignored everything I said. The place itself seemed shady and I am glad I decided not to go with them.
13 people found this review helpful.
Mar 12, 2018
They helped me so much and they were all wonderful . I got to drive off the lot with this beauty
1 people found this review helpful.
Mar 10, 2018
Guru5LJ9S
Didn't end up buying but quick and professional response from these guys
1 people found this review helpful.
Mar 5, 2018
This car is still listed on the website but they sold the car some weeks ago before I went there
11 people found this review helpful.
Feb 22, 2018
drove out with the car I wanted .
1 people found this review helpful.
Feb 19, 2018
Car was not avail anymore tried to sell me another not interested felt like switch and bait
8 people found this review helpful.
Feb 15, 2018
Aggressive on follow up, not pricing
6 people found this review helpful.
Feb 9, 2018
Guru5NQT1
Very quick response and professional
Feb 9, 2018
Excellent from start to finish. We purchased our vehicle here.
0 people found this review helpful.
Feb 8, 2018
JBrownNCPE
Dealer contacted me via email. I responded that it would be a while before getting to thier location 200 miles away. Have not yet received response to my follow up email this week.
3 people found this review helpful.
Feb 4, 2018
They responded quickly but the car I was interested in had already sold
1 people found this review helpful.
Feb 3, 2018
This car has been wrecked and they say it has a clean carfax. Over spray on the door jambs of both the front doors. Tires weren’t matching either, for a car with only 8700 miles on it. There was one lug nut missing on 3 different wheels. Do they even look at the car before letting a customer drive away?
21 people found this review helpful.
Jan 30, 2018
John and Christopher were nice, but we couldn't come to terms on a price. When I contacted them the next day to say I would raise my offer, the price they asked for was higher than what they had quoted me the day before. Gives me kind of a bad vibe.
13 people found this review helpful.
Jan 29, 2018
They contacted me and continue to stay in touch.
2 people found this review helpful.
Jan 28, 2018
GuruDLX5
The customers level of respect was there from the get go and with a quick response.
1 people found this review helpful.
Jan 22, 2018
Cherlisa
Overall experience was great.. the lot seemed small at first then I noticed the type of High end cars so I was also shown another side of their lot with huge inventory, John was very helpful and I hate car shopping they were honest and ipfront.
5 people found this review helpful.
Jan 14, 2018
Guru5BLZ1
I was emailed promptly by the dealership. They answered my questions regarding this vehicle.
1 people found this review helpful.
Jan 13, 2018
Formelli1
135
CSR wasn't sure about some title issues, otherwise, good service.
3 people found this review helpful.
Jan 12, 2018
Quick responder on my request. Haven’t made a decision yet nor ruled any vendor out as looking at options that Meet my needs
1 people found this review helpful.
Jan 10, 2018
Great experience... salesman picked me up from my home in the car I was interested in and drove me back to the dealership where I test drove the car. Was very please with the timely reponse, customer service and ease of purchase.
2 people found this review helpful.
Jan 6, 2018
Talked over phone
3 people found this review helpful.
Jan 5, 2018
Guru5YYC1
It's really sad I call these guys to spend my money with them and they have a guy on the phone playing as if he's the manager they block my number all because I want to buy a Escalade cash refuse to let me speak to the owner I hope he reads of your views and find out who it is and get rid of them because they cost him a lot of money
16 people found this review helpful.
Jan 3, 2018
The replied promptly
1 people found this review helpful.
Dec 30, 2017
GuruZZ847
All good.
Dec 30, 2017
CuttinoVA
This dealership has a lot of nice newer used cars but I was in the market for an older car and the trade ins they had weren't the best. The staff there was vey helpful, would definitely feel comfortable buying fron them!
2 people found this review helpful.
Dec 29, 2017
Squeenmom
Great experience very helpful and friendly
1 people found this review helpful.
Dec 29, 2017
Try there very best to get the a deal for me!
0 people found this review helpful.
Dec 27, 2017
Very friendly staff, easy to work with. They contacted me within minutes of my inquiry. They had the car ready for me to test drive. No real pressure sale, best car buying experience ever.
3 people found this review helpful.
Dec 25, 2017
Very responsive
Dec 23, 2017
Responded immediately would not negotiate price
1 people found this review helpful.
Dec 12, 2017
No one knew if this car was there or not. It was posted still, after a week of being sold, and remains posted. Told me to come down when the car wasn’t there, only to find out it got sold.
19 people found this review helpful.
Dec 9, 2017
Most Excellent
Dec 9, 2017
Awesome experience. I brought my car from this dealership
0 people found this review helpful.
Dec 8, 2017
GuruZ2RJW
Asked for a called back. Called in and went by to visit. Car was not in good shape. Headlight out, other things wrong, didn't start, 4 previous accidents. I was still willing to deal, at a lower price. Dealer offered no price flexibility, and added that now famous, "doc fee", which is "required by GA law" (No, it's not). I hate being lied to, and asked to come back to the store a 2nd time, only to find out that there was no flexibility in the price, because they had to pay for the stuff to be fixed, that should be fixed anyway. I'll never go back there again.
24 people found this review helpful.
Dec 5, 2017
Friendly & helpful staff. Honest & upfront about listings & pricing.
2 people found this review helpful.
Dec 4, 2017
I went in at 6:30. Annette told me that she was going to make some phone calls the next day because the banks were closed. She gave me her personal cell phone number. I texted her twice and she never responded. Piss poor customer service
18 people found this review helpful.
Dec 3, 2017
Very Knowledgeable of his product , prompt in his response time, very helpful and has very nice trucks
Dec 2, 2017
Smitty2014
They were very professional thru the whole process i would go back to them when I’m ready to purchase
1 people found this review helpful.
Nov 30, 2017
he was knowledgeable about the car
Nov 19, 2017
cargur2121
Listing said Backup camera, after contacting got reply as they made typo in listing, still listing says same
4 people found this review helpful.
Nov 16, 2017
Excellent customer service and followed up promptly
0 people found this review helpful.
Nov 13, 2017
The salesman was pleasant. They did not negotiate on the price I saw on cargurus and added a $599 doc fee. They were willing to do a wheel alignment though. I told them I needed to think about it and he called the next day and said sold it right after I left. Hmmm
5 people found this review helpful.
Nov 5, 2017
Responded to all my questions
0 people found this review helpful.
Oct 31, 2017
Dealer contacted me and was helpful. Did not purchase this vehicle
0 people found this review helpful.
Oct 31, 2017
Very very cool
0 people found this review helpful.
Oct 25, 2017
Ty was great, we did purchase the car. Our experience was wonderful.
Oct 24, 2017
Took several tries to get someone to assist, Drove 1.5 hrs to see a vehicle that was told was still available, test drive vehicle, only to find that it was sold.
6 people found this review helpful.
Oct 24, 2017
Very professional, helpful, knowledgeable, and friendly. I would buy another vehicle here again
Oct 20, 2017
Good service
Oct 19, 2017
Sam set us up with a car that we love
1 people found this review helpful.
Read 124 old reviews
Oct 11, 2017
GuruD886Y
Very unprofessional, vehicle sold in the middle of negotiations to third party. Salesperson apologized, which I did appreciate. but over all it could’ve Been a better experience.
14 people found this review helpful.
Oct 8, 2017
Drove two hours to purchase the car and we were $1,000.00 apart. The sales manager asked me if I would raise my counter offer $500.00 to buy the car and I agreed. After waiting about 30 minutes, the salesman returned back to the desk and stated management will not do the deal. So I got into my car and left. They charge $599.00 for their dealer fees but lost a sale over $500.00. Wasted my time, should have been somewhere waiting paint dry. Will not recommended.
27 people found this review helpful.
Oct 3, 2017
everything was good.
1 people found this review helpful.
Oct 2, 2017
They contacted me immediately
1 people found this review helpful.
Sep 24, 2017
reddelta051
Mileage too high on truck. I actually contacted by mistake but they were nice!
1 people found this review helpful.
Sep 16, 2017
mgalloway123
Did not buy the car we originally wanted to see, but was treated with respect and got a great vehicle!
1 people found this review helpful.
Sep 14, 2017
Marcus Dixon
I would recommend this dealership to ANYONE who is looking for a great looking vehicle at a great price. I recently purchased a 2015 Tundra and could not be happier with my truck or the sales experience. From Ray, to Kiana, and James, the whole experience was very enjoyable. I must say I was a little nervous about traveling four hours away to POSSIBLY buy a vehicle, (have done it in the past with disastrous results) but from the very beginning to the end, I got more and more comfortable. My wife has already said that we will be driving another four hours (Automax Atlanta here we come) purchase our next vehicle. Thank you again Ray, Kiana, and James for a great experience.
5 people found this review helpful.
Sep 14, 2017
Quick and painless
1 people found this review helpful.
Sep 10, 2017
tambue alberto
Good dealer
0 people found this review helpful.
Sep 9, 2017
Stalled us, gave us the run around d...we were up front and clear about our offer to purchase, after 2.5 hours they came back with their offer, sticker, not even a dollar off, car had bad tires, rust under seats.
17 people found this review helpful.
Response from current dealership:
if so much was wrong with the car why would you want to buy it? and when we didn't give you the price of your choice so you left a bad review after waiting for 2.5 hrs for a bad car !!
Sep 3, 2017
Good follow up to my inquiry.
1 people found this review helpful.
Sep 2, 2017
Dealership maintained good contact but upon my visit to the establishment I immediately pulled right out and left. It was located in a very shady party of town and I barely entered the lot before more than one man came toward me in a very full, small parking lot. I felt extremely uncomfortable.
12 people found this review helpful.
Response from current dealership:
15 million dollars inventory looked shady. I think you are a sorry competition who have nothing better to do. instead of writing bad reviews try to find a way to do a good deed. you will feel better. FYI we are located in downtown Lilburn GA beside the police station and city hall and we have best school system in GA
Aug 26, 2017
Guru9C49H
excellent quick response
0 people found this review helpful.
Aug 26, 2017
ritzo
5
Good customer service.
0 people found this review helpful.
Aug 25, 2017
GuruNPCW
Not very helpful. Acted like they were doing me a favor responding to my questions. Refused to deal with me unless I would drive 200 miles to meet face to face.
7 people found this review helpful.
Response from current dealership:
sorry we don't do any negotiations over the phone we recommend customers to see the product first to make an educated offer
Aug 14, 2017
Queenism
Contacted me immediately after I inquired about the car I wanted. Set an appointment, had cash and was going to purchase the car... Literally on my way to the dealership, about 20 minutes away, & I get a txt saying that they sold the car I wanted to purchase but to come look at a variety of other cars they had in my price range. The amount of different emotions I felt was ridiculous. How convenient that the car was sold almost an hour before my appointment to test drive & buy it. You would think the sales person I was dealing with would have said, someone has an APPOINTMENT for this vehicle, especially after we communicated that same day & I confirmed that I was still indeed coming. I don't think they ever had the car, that the post was bait, just to get you to spend money or something... Because the listing is still up
29 people found this review helpful.
Aug 14, 2017
It was unbelievable how they treat you!!!! It's like one big family in there, everybody wants to help you. And I walked out of there very satisfied and with the car I wanted ...Thanks Guys
1 people found this review helpful.
Aug 12, 2017
Priced to high for my budget. Good response time and follow up.
2 people found this review helpful.
Aug 9, 2017
I texted they called in a very timely fashion, left me a message to contact theme via telephone for a better experience. I'm out of town customer but pleased. Richie
1 people found this review helpful.
Jul 31, 2017
Go past the dealerships on the main strip and go see Jordan Mendez @ Automax. He will work with you and the prices are tough to beat.
4 people found this review helpful.
Jul 27, 2017
The dealer was nice. They sent me an email letting me know the car had been sold and offered me other options
1 people found this review helpful.
Jul 20, 2017
I was contacted and I responded back that my wife does not like black upholstery so we would not be pursuing the 2014 Lexus
0 people found this review helpful.
Jul 15, 2017
I was contacted about the vehicle. Since they were opened on the fourth of July, my wife and I decided to make the two hour ride to buy the vehicle. I made contact with the sales person to tell her we were coming o buy. We we're told the vehicle would be up front when we arrive. Called again to tell the sales person we we're 45 minutes out. When we arrived there was no vehicle up front, in fact the vehicle wasn't even there. It was taken the night before for some repairs. We we're told the vehicle was in great shape and ready to roll. We we're very disappointed and upset that we just made a two hour ride for nothing. There was another car there we wanted to see as a second choice but it wouldn't even crank up because the battery was dead. I was very upset and left this dealership. Never got an appaulgy or saw any remorse. Would never do business with this company again. To be fair we did get a text saying the second vehicle was ready to drive but that was an hour an a half later. By then we we're sitting down at another place purchasing a vehicle.
27 people found this review helpful.
Jul 11, 2017
They were helpful in searching for what I wanted. Unfortunately they didn't have the specific vehicle I wanted
1 people found this review helpful.
Jul 5, 2017
very friendly prompt response.
0 people found this review helpful.
Jul 3, 2017
misterbnow
Fast response!
0 people found this review helpful.
Jun 24, 2017
Shun73
There was something mechanically wrong with the truck that we feel the dealership tried to hide. By the time we returned from the test drive, the noise coming from under the hood was undeniable. We were offered several excuses, but none of them made sense. It is now 3 days later and they are still trying to repair it. We've moved on.
22 people found this review helpful.
Jun 23, 2017
sandra darrell
If you ever make it to AutoMax please make sure you ask for Annette- manager and Manny - sales rep. These were 2 outstanding individuals. I emailed to check on a vehicle and Annette responded right away and when I saw manager I immediately said wow. Needless to say drove out there the next afternoon to see if the vehicle was still available. Upon me going to the door Manny was out there and greeted me with Buenos Dias, Buenos Noches, Buenos Tardes... I replied mhm all of those hello, he followed us inside and asked if he could be of assistance I said yes I'm here to see Annette He walked to Annette and introduced me. Annette replied saying so you received my email I said yes. Is the vehicle still available she it is and asked Manny to bring it to the front. Manny showed me the specs of the vehicle and we took it for a test drive. This bar far the best test drive I've ever taken. Manny was very thorough and I appreciate that. We got back to the office and I immediately said I want it. Granted I gave Manny a hard time but his temperament never changed this was no cut throat deal. He actually took his time made sure I was ok. He ask the other manager Ray to come over for the loan process. It was completed and I proceeded to "JJ" Mr James J whom I signed my paper work with. Yet another pleasant individual
4 people found this review helpful.
Jun 4, 2017
Good
0 people found this review helpful.
Jun 2, 2017
Jordash1200
Car had something wrong with engine- manager wanted me to sign paperwork before fixing it trusting it would be done to my satisfaction- sales person (Kent) was great- but never heard back so I assume they didn't fix the car.
17 people found this review helpful.
May 31, 2017
Dealer system is down. Request to call back, but they couldn't help out. Their phone was not working either.
6 people found this review helpful.
May 17, 2017
We test drove a vehicle on a Saturday add left without buying. On Tuesday we spoke with our sales guy and told him we would be driving there (from two hours away) to purchase the car. We confirmed the next morning and told him what time we expected to be there. Due to a severe accident on the interstate arrival was delayed but my husband spoke to the dealership several times to make sure they knew he was still coming. My husband arrived and started doing the paperwork for financing. We were approved. While my husband was inside the office doing the paperwork, another sales person sold the vehicle to someone else. My husband had been there at least an hour doing all the paperwork. The sales manager never even came out to apologize for "the mix up" nor did anyone from the dealership contact us after I emailed them. Our sales guy had informed the other guy that the vehicle was SOLD but that was ignored.
46 people found this review helpful.
May 17, 2017
My experience was great, my personal salesman work with me on my budget, and I got the car I wanted for the right price.
1 people found this review helpful.
May 15, 2017
Overall good. However, there were were some things the dealer should have disclosed. 1. No key to the lock pin on the trailer hitch. 2. The sound system does not work. I did not turn it on during the test drive and was half way home before I tried to use it.
8 people found this review helpful.
May 9, 2017
They did respond, however, they said they would send pictures but did not. I didn't hear from them again.
12 people found this review helpful.
Apr 20, 2017
Lou Springer
Great
3 people found this review helpful.
Apr 2, 2017
They did and do a great job!
1 people found this review helpful.
Mar 30, 2017
Avoid at all costs, FJ listed as clean with clean carfax get there and body is dented all over water in front floorboards and Carfax comes back with three accidents including one with frame damage.
39 people found this review helpful.
Mar 30, 2017
Great Salesmen, Great Pricing Great Expreience! Very Painless buying experience!
1 people found this review helpful.
Mar 29, 2017
This a great place to buy a car. I handled my transaction over the phone with no issue. Lakeem was awesome. Great prices and very nice cars.
2 people found this review helpful.
Mar 26, 2017
Worst I've seen. After talking with a sales rep via email and phone conversation he knew me and my family would be come to Automatically to purchase a 2006 BMW 750li after driving 4 1/2 hours got there and he said it sold two days prior to us getting there. I had talked to him the night before. There shuffle us back and forth between lying reps. I'm a COMBAT VETERAN and want veterans, active duty and anyone else "TO BEWARE "
38 people found this review helpful.
Mar 24, 2017
I had to buy the car first so that I can have my mechanic check it out and if I didn't like it and they would refund it and in all the paperwork we go away. That's not customer service otherwise they would've sold a vehicle.
21 people found this review helpful.
Mar 16, 2017
maverick_3250
fast and fare
1 people found this review helpful.
Mar 13, 2017
Dealer called to discuss vehicle. Satisfied with the service.
1 people found this review helpful.
Mar 11, 2017
Jamesjr1
Great people whole staff
1 people found this review helpful.
Mar 11, 2017
Tried a quick sale with something going on with the vehicle. Would not show oil stick and tried to keep music up during test drive so you could hear the tires whistling. I did not buy the vehicle
19 people found this review helpful.
Mar 11, 2017
Dealership showed little to no interest in response, never answering my legitimate questions, nor my initial inquiry. The ball was then bounced between 3 salesmen and not a single one followed through with the intention of ever selling the vehicle I had interest in. When I finally did receive a response, the vehicle had b even sold. I find this as a serious problem and it needs to be addressed by higher management or owner. This is not good business practice and will not use nor recommend this dealership to any of my peers. Clearly, in my experience, a customer based relationship was soured before it was ever established. This is bad for business at any level.
26 people found this review helpful.
Mar 10, 2017
Zafira_5588
When I inquired by the the car I was told to come look at it. After driving two hours come to find out car wasn't even there. The person that told me this never even came out to explain another Manger had to step in and try to explain what had happened. I still ended up buying a car because of the price and the new sale guy that help me ask for Tyce
11 people found this review helpful.
Feb 16, 2017
Good
0 people found this review helpful.
Jan 24, 2017
The Dealer was fast in response to inquiry. The truck was sold already but showed me other trucks available. None was what I was looking for. Thanks to the Dealer.
5 people found this review helpful.
Jan 23, 2017
Sijimak
5
Great
0 people found this review helpful.
Jan 15, 2017
THey sold the vehicle I inquired about two days prior to calling me yet proceeded to set me an appointment to come and see it.
22 people found this review helpful.
Response from current dealership:
Marcos,
I am sending my apologies regarding the vehicle being sold prior to your arrival.  We try our hardest for customers to leave a deposit on the vehicle that they chose.  Your case was a little different in that you were waiting on an insurance claim. Because we sell many vehicles to other dealers as well, sometimes we do not know that they have been purchased until the following morning.  I do agree that you should have received a phone call telling you that the vehicle had been sold.  I spoke withe the Salesperson that was working with you and he indicated that he wanted you to come ba
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Dec 28, 2016
Dealer quick to respond but would not negotiate on phone or on line. Still possibly willing to work with them after travel to the dealership.
4 people found this review helpful.
Response from current dealership:
Thanks for understanding, we will make sure that you get best deal possible
Dec 25, 2016
Good response
Response from current dealership:
Thankyou
Dec 24, 2016
Just contacted me back but I decided not interested
0 people found this review helpful.
Response from current dealership:
Sorry to hear that but we are very appreciative of 5-star review
Dec 23, 2016
Salesman was very courteous and knowledgeable,
0 people found this review helpful.
Response from current dealership:
Thanks for the review
Dec 22, 2016
Pleasant but unfortunately the car was sold
0 people found this review helpful.
Response from current dealership:
Sorry about that but our website is constantly updating with new inventory
Dec 10, 2016
I was promptly greeted by a courteous and knowledgeable Sales Manager. Unfortunately, the vehicle I wanted to see had been sold. They had a sizeable inventory of the same model by none that fit my price, color, mileage combination. He was not pushy and showed me around their lot. I will attempt to do business with them in the future. Thank you,
2 people found this review helpful.
Dec 5, 2016
they responded but i changed my mind, no wrong on their end. So i have to rate a 3 star for now.
0 people found this review helpful.
Nov 20, 2016
I was called several times to assure I would come out and test drive the car. The car was in fantastic shape and drove very well. It was everything I wanted. I wish to purchase this car but waited to long to return to the dealership, it was sold. Darn it!
1 people found this review helpful.
Oct 28, 2016
No followup response to my questions. Went in and had to deal with the price games. Did not purchase vehicle.
9 people found this review helpful.
Response from current dealership:
sorry to hear that we always try to answer all the questions as quickly we can
Oct 21, 2016
The salesman, Michael was very down to earth and friendly. Very pleasant. I was there with my daughter to find a car on that day to buy with cash. I had researched options online for a month. It was my intent to buy a car that day. This was my first stop. The Honda fit was nice except that the bumper and grill were completely loose and could be moved up and down by hand. I asked before I drove 50 miles to see the car if they could negotiate on the price. I was told yes. The salesman was attentive and showed my offer to the guy in charge, Omar. He shook hands on my price (drive out) then went to look at the loose bumper and came back and told me he had to have $200 more. He already shook hands on it but I still conceded... Everything proceeded and they took me to the financing room and the price came in question again. The price I negotiated was a drive out price and Omar then was asked to look at it again and he told me no. The price was now the sales price without taxes etc...so that price was only a $200 difference on the Internet price. I wasted valuable time after being told they would negotiate. I went to a nissan dealer and bought a versa Note with 8,000 miles on it with every factory option and a bumper to bumper warranty for 36k miles and 100k power train. Navigation,heated seats and side mirrors, back up camera, push button start, xm radio etc...all for $12k. Very glad I didn't fall for the bait and switch that Omar tried to pull. Will not recommend this place. I would not have came if I knew they would not negotiate
28 people found this review helpful.
Response from current dealership:
Sorry to hear about your experience. First off we never negotiate drive out prices it's always plus taxes and fees may be we misunderstood you or you misunderstood us (honest mistake) as we don't want to waste your valuable time. We are very happy that you were still able to get a good deal on a Nissan hopefully we will try to earn your business next time
Oct 17, 2016
Salesman contact me in a very timely manner
Oct 12, 2016
Worst dealership ever in the world.. Had a contract on a truck and they sold it right out from under me with no notification..
13 people found this review helpful.