AutoNation Subaru Arapahoe

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At AutoNation Subaru Arapahoe, we believe in providing premium customer
service for the life of your vehicle. Shop online and reserve a vehicle for up to
48 hours with AutoNation Express. Plus, every pre-owned vehicle we sell has
a 5-day return policy. Just another way we make car buying easy.

9955 E Arapahoe Rd
Englewood, CO 80112

Sales: (877) 203-6301

Service: (303) 578-6119

Today 9:00 AM - 9:00 PM
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All reviewers have been verified to have contacted this dealer – Learn More
Dec 5, 2017
Juliana Helena Gomes
They contacted me right after showing interest in the car. Really efficient.
Is this review helpful? Yes | No
Nov 20, 2017
Apar
Good prices They are a set price - no haggle dealership. Good overall experience.
Is this review helpful? Yes | No
Oct 12, 2017
Joelle Wedel
Good!
Is this review helpful? Yes | No
Oct 11, 2017
zgdiverdown
Sean, Internet Specialist, was friendly, easy to work with and not high- pressure. They were very accommodating and friendly. Even though I did not purchase this vehicle, I would recommend this dealership to others.
Is this review helpful? Yes | No
Oct 7, 2017
get full info and help right away
Is this review helpful? Yes | No
Sep 9, 2017
Sold the car 15 minutes after my test drive to someone else. Offered me a similar model that was a year older, with double the miles, had less features, and cost 800$ more. When I asked why this was the case the salesman explained the initial car actually had damage to it, which is why it was cheaper! The carfax had a perfect vehicle history and mentioned no damage, the salesman and listing definitely didn't mention any damage, and it was still covered under it's "bumper to bumper" warranty...which apparently doesn't include fixing damage to a car detrimental enough to significantly reduce it's asking price!? Are you kidding me, what a joke. I will never even think about buying a car at any automation dealership after this experience, and I will tell everyone I know to stay as far away as possible.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from AutoNation Subaru Arapahoe:

Hi Dillon, thank you for bringing this matter to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (303) 578-6119 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Aug 1, 2017
Frankie and Matt were courteous and helpful. The only issue was the confusion with the financing of the car. I never said I wanted to put any additional cash down. Just the trade on my van. It got confusing and I can't act on the d L til I get clarification
Is this review helpful? Yes | No
Jul 19, 2017
GuruL1CK
A prompt response was received by AutoNation. I did not however make a purchase.
0 of 1 people found this review helpful.
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Apr 18, 2017
I will never go back to Autonation, Subaru or otherwise. First, I wasn't aware that there were multiple Autonation dealerships all located near each other. I only knew that the car was at Autonation. So I stopped at the first one I came to and asked for the person I had spoken with on the phone. They guy I asked said "Nobody by that name works here." I asked him if this was Autonation and he said "Yeah, there are lots of them." I said I only knew that name of the salesman and that he worked at Autonation. He responded "Yeah, wish I could help you." I said "Well if you make it too difficult, I'll just leave and go somewhere else." Then he said he could maybe look up the car so we went inside and he found that it was at Autonation Subaru. I went over there and the person with whom I had made an appointment wasn't available (Strike 2!). So they set me up with someone else and he took me out to the car. It was obvious that the car had been wrecked and needed serious repair, which was NOT mentioned in the online ad (Strike 3!). Why put a car online if it's not ready to show? Besides all this, the dealership just felt like a shopping mall - the atmosphere there says "traditional car dealership that will try to rip you off" loud and clear.
6 of 8 people found this review helpful.
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Apr 11, 2017
Fast, friendly, and extremely helpful!
Is this review helpful? Yes | No
Feb 27, 2017
Very friendly and knowledgable staff. They had a very large selection and lowest price that I could find. They were very helpful in taking care of my special request. Look forward to dealing with them in the future.
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Feb 11, 2017
Very nice experience with sales men and team. Satisfied...
1 of 1 people found this review helpful.
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Feb 9, 2017
Great
1 of 1 people found this review helpful.
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Jan 12, 2017
We went up to look at the car, turned out it wasn't what we wanted. Al Carlson was accomodating in helping us find something else. We ended up in a '08 Camry. Good car fair deal.
1 of 1 people found this review helpful.
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Dec 20, 2016
Great service, staff member were very helpful. Thanks
1 of 1 people found this review helpful.
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Oct 26, 2016
Contacted promptly. Ty was very helpful. Not quite ready to purhase.
Is this review helpful? Yes | No
Oct 24, 2016
Fast response to my inquiry.
1 of 1 people found this review helpful.
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Oct 6, 2016
People answered all my questions well. Problem was the mileage was incorrect. I would not have contacted this dealer if I had known the correct mileage.
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Oct 5, 2016
Received a call right away to set up a test drive. Ended up being in the area earlier then expected and they rolled with it. After a few hiccups we got to test drive and ended up really liking the car. I actually had an ok time buying a car.
1 of 1 people found this review helpful.
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Aug 2, 2016
Great
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Jul 3, 2016
They emailed back with some interest
1 of 1 people found this review helpful.
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Apr 7, 2016
Joe Lesher made the purchase of my new 2016 Subaru WRX STI a breeze. Best experience at a dealership I have ever had.
Is this review helpful? Yes | No
Mar 31, 2016
The salesperson was very nice and very informative. The dealership however tried to take advantage of the fact that I had negative equity in my trade to rip me off. They were careful to not disclose any of the figures except the payment I was looking at paying. I would not recommend going there.
0 of 2 people found this review helpful.
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Feb 19, 2016
I tried to meet the price, but after seeing what it would be with taxes and all, it was out of my range.
Is this review helpful? Yes | No
Feb 16, 2016
denverhomeguru
Followed up promptly, answered all questions. I decided against the car they had for sale, but I feel that they would have done a good job had I decided to proceed.
Is this review helpful? Yes | No
Read 17 old reviews
Dec 26, 2015
Dealer would not honor price of $7,744. Tried to add on cost of "rust protection" they add after took on trade, really!
Is this review helpful? Yes | No
Dec 25, 2015
Excellent, especially Al, internet Sales Managet.
Is this review helpful? Yes | No
Oct 15, 2015
Super nice. Sirgeo was very polite and made us feel welcomed and OK.... Word of advice, bring your checkbook. Not your debit card. It will save you money
Is this review helpful? Yes | No
Sep 18, 2015
If I could give zero stars, I would! I was so mad with the service at AutoNation Subaru that I rated them a zero on Yelp in the Denver Metro Area. I am considering writing a letter to Subaru USA because of the horrible service AFTER the purchase of the 2010 Subaru Outback.
Is this review helpful? Yes | No
Aug 24, 2015
Bought a car! Got changed from sales person to person for a while, but they were all good.
Is this review helpful? Yes | No
Jul 22, 2015
Great
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Jun 20, 2015
Eric did a great job. He was very professional and not pushy. We bought this Overland .
Is this review helpful? Yes | No
Jun 4, 2015
treated me good
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May 13, 2015
Yes they were great and had a lot of stock to choose from
Is this review helpful? Yes | No
Dec 7, 2014
To much bugging and won't work on prices with you. Went in to look at a car and to test drive one didn't have anything in my price range so he didn't let me test drive one. Will not be buying a car from here.
Is this review helpful? Yes | No
May 9, 2014
I was told this vehicle was being shipped to a different unknown location on the day I inquired and that I would need to come down that day if I was interested - this is exactly what it said - "I still have the Yaris available. However, we will be sending it to another store tomorrow. That isn't a sales ploy. I am not sure which store will get it, but by tomorrow it will be gone. At your convenience, if you would like to set up an appointment to see it today, please be so kind as to let me know." Funny thing is I asked about it 4 or 5 days later and was told that it was still available (by the same salesperson). Also the emails I received sometimes made me wonder if they were actually coming from the internet department or from someone spamming due to mis-spelling and grammatical errors. Complete disappointment.
Is this review helpful? Yes | No
May 4, 2014
answered all my question very helpful.
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Nov 23, 2013
Scotty was nice
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Jul 11, 2013
good
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Mar 9, 2013
Told car was $1,500 more that what their final offer was. Misleading and tried to pull a fast one. Stereotypical sales moves.
Is this review helpful? Yes | No
Mar 3, 2013
Ended up buying the car! Was treated with great respect. Good price. They were upfront about hail damage. Great deal on a great car!
Is this review helpful? Yes | No
Jun 15, 2012
the internet sales person I dealt with was very proffesional and attentive to all my questions and concerns. She answered all y emails very quickly and of course I can't foret how friendly and honest she was.
Is this review helpful? Yes | No

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