Auto Country

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256 Brockton Ave
Abington, MA 02351

Sales: (781) 878-6400

Today 9:00 AM - 7:00 PM
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Oct 19, 2017
Great experience, easy to do business with. Honest and trustworthy. Sam is the man! Thanks for making my purchase fast, fair and hassle free.
1 of 1 people found this review helpful.
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Response from Auto Country:

Thank you so much for taking the time to submit feedback about your experience. We appreciate your business and we thank you for choosing Auto Country to purchase your vehicle. Please let us know if you need anything in the future! All the Best! Auto Country Staff
Oct 11, 2017
We tried to buy that 2011 sierra 3500 from them but this is three weeks later and their claim in the truck still isn’t ready so I asked for my deposit back I have not received my deposit back yet
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Response from Auto Country:

Dear Cliff, We are sorry to hear that took so long for you to receive your deposit. We do not want to disappoint our customers and we strive to deliver the best experience we can. Please let us know if you need anything. Thank you for your feedback.
Aug 10, 2017
Guru96VWS
Hi, my experience is limited to an e-mail,as an unforseen loss, of a personal nature has completely occupied my time and left me unable to proceed.I want to say, the man who emailed me back was extremely polite and seemed as he would be very helpful..I am in such, a position as Im looking for the best Toyota Corolla or Camry, or other small car which sounds fair financially. I will definitelly be in touch soon...my kindest regards, Cindy
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Response from Auto Country:

Thank you so much for taking the time to submit feedback about your experience. We appreciate it and we thank you for checking out Auto Country to purchase your vehicle. Please let us know if you need anything in the future! All the Best! Auto Country Staff
Jul 11, 2017
good, timely and initial contact
2 of 2 people found this review helpful.
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Response from Auto Country:

Thank you so much for taking the time to submit feedback about your experience. We appreciate your business and we thank you for choosing Auto Country to purchase your vehicle. Please let us know if you need anything in the future! All the Best! Auto Country Staff
May 5, 2017
Answered pretty much immediately.
2 of 2 people found this review helpful.
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Response from Auto Country:

Dear Matthew, Thank you for your positive feedback. We appreciate it! All the Best, Auto Country
Mar 17, 2017
Concord_2103
Sold car before i went there, they said monday i went on sunday.
1 of 1 people found this review helpful.
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Response from Auto Country:

Hello Concord, We apologize for this inconvenience. Someone should have called you to let you know before you made the trip. We will speak to our sales staff to make sure they are checking in with their appointments before they come. All the Best, Auto Country
Jan 14, 2017
Sales dude responded in a timely fashion and tried to make it work so I could go for a test drive but with my work schedule and the fact that there at least a hour away it just didn't materialize.
1 of 1 people found this review helpful.
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Response from Auto Country:

Dear Michael, Thank you for your positive feed back.

All the Best,
Auto Country
Nov 25, 2016
Gone there twice in 2 yrs have yet to test drive a vehicle. Disorganized and lack of communication between sales staff. Wasted my time. Possibly good deals but don't expect much in the way of service .
3 of 3 people found this review helpful.
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Mar 27, 2016
Easy to contact
0 of 1 people found this review helpful.
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Response from Auto Country:

Thank you!
Feb 15, 2016
They responded
0 of 1 people found this review helpful.
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Response from Auto Country:

Thank you!
Feb 8, 2016
Quick response and very helpfull about my inquirey
0 of 1 people found this review helpful.
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Response from Auto Country:

Thank you!
Read 19 old reviews
Jan 7, 2016
Awesome experience could not have been happier friendly and not the typical sleezy used car lot or salesman great experiance
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Response from Auto Country:

Thank you!
Sep 13, 2015
Answered 1 of 2 questions I asked via email. Asked again,never heard back. Simple stuff like that is why I won't buy from a dealer like that.
0 of 1 people found this review helpful.
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Response from Auto Country:

Dear Scott,
Our deepest apologies for no call back. We are a family owned and operated business that has been around since 1993. We have sold over 12,000 cars and is extremely discouraging to see that a sales associate did not promptly get back to you. Our reputation is everything to us, and we wish we got an opportunity to make you a happy customer.
Sep 11, 2015
great service, going today to hopefully purchase a car
0 of 1 people found this review helpful.
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Response from Auto Country:

Thank you!
Aug 28, 2015
Ehh,salesman did not have answers for questions on cars we were interested in,slow to get keys,and used typical sales tactics,with leave us a deposit you'll get it back,lol
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Response from Auto Country:

Hello Bob,
Auto Country is family owned and operated. We have over 12,000 cars sold since 1993 when we first opened. Since then we have opened a location in Braintree and we are extremely proud of our repeat and referral business. It is discouraging to hear that you thought you did not get good service. We know that our reputation is everything and we wish we had the opportunity to make you a happy customer. Also, we DO return deposits. Have a good day.
May 26, 2015
They replied a bit late
0 of 1 people found this review helpful.
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Response from Auto Country:

Seth, Thank you for the 5star review. Apologies for replying late - we are never too busy to be prompt getting back to our customers.
Sep 18, 2014
Went to see 2 Jeeps, I asked to see the cheaper one 1st. They showed me the Higher priced on. The cheaper one had a rej. sticker and no keys. When i asked why i was being shown the more expense one first I was basiclly was told not to worry that we would be driving both. I don't think they realized that when a customer is specific in a request that's what you give them. I've worked in Dealerships all my life and this was a sleezy used car salesmans way of trying to push me into something that would benifit him not me.
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Response from Auto Country:

Dear Joell,
We are a family owned and operated business that has been around since 1993. We have sold over 12,000 cars and is extremely discouraging to see that a sales associate did not listen to your request. Our reputation is everything to us, and we wish we got an opportunity to make you a happy customer.
Sep 17, 2014
Had car serviced 3 time for the something . The first time -3 days; -2nd X- 1 day; 3rd X - 4 days.
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Response from Auto Country:

Dear Robert,
Our deepest apologies that you did not have your vehicle while it was being repaired. We are a family owned and operated business that has been around since 1993. We have sold over 12,000 cars and we always ensure that our vehicles pass Massachusetts Safety Inspection as well as cover the Lemon Law. Our reputation is everything to us, and we wish we got an opportunity to make you a happy customer.
Jul 9, 2014
randy1368
Responded right away
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Response from Auto Country:

Thank you Randy
May 18, 2014
I was on the lot no one came over to see if they could help me. I dont know how good they are or bad.
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Response from Auto Country:

Dear Anita,
Our deepest apologies for that. It is very discouraging that someone did not help you. Next time, please find and alert our manager, our customers always come first.  We are a family owned and operated business that has been around since 1993. We have sold over 12,000 cars and is extremely discouraging to see that a sales associate did not promptly help you. Our reputation is everything to us, and we wish we got an opportunity to make you a happy customer.
May 8, 2014
betsybaird
We had a great experience at this family business. We bought a car here for a fair price. We didn't ask, but they also put on new tires.
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Response from Auto Country:

Thank you Betsy
Jan 10, 2014
Dealer always responds
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Response from Auto Country:

Thank you Jose
Jan 2, 2014
responded
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Response from Auto Country:

Thank you Liisa
Nov 23, 2013
Quick response and helpful
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Response from Auto Country:

Thank you Karl
Nov 14, 2013
contacted me promptly
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Response from Auto Country:

Thank you Stewart
Oct 15, 2013
Dealer was very helpful but car had been sold
Is this review helpful? Yes | No

Response from Auto Country:

Thank you Paul
May 23, 2013
If I could give them 0 stars I would have. I spent my time getting to the lot and after walking around and finally getting back into my car, that when the sales person came out. On top of that I never really felt like the sales person cared that I was there or that he wanted to sell me a car. This place has awful customer service and if you see Steve you will understand this.
Is this review helpful? Yes | No

Response from Auto Country:

Dear Erik,
Our deepest apologies for this. We are a family owned and operated business that has been around since 1993. We have sold over 12,000 cars and is extremely discouraging to hear that one of our sales associates did not keep our reputation in mind when he treated you this way. We believe the customer always comes first and we are very grateful for all of our customers. We wish we got an opportunity to make you a happy customer.
Apr 6, 2013
Excellent service. Dwayne and crew very helpful. They work very hard to get me finance. Love my new truck, highly recommend to buy there.
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Response from Auto Country:

Thank you Frank!
Aug 22, 2012
rgreene
prompt call-back. Friendly salesman.
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Response from Auto Country:

Thank you!
Jul 31, 2012
Everything went smoothly and Peter was helpful and knowledgeable. Why isn't every car dealership, new and used this professional?
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Response from Auto Country:

Thank you Bridget!

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