Auto Connection

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9102 Carriage Ln
Manassas, VA 20110

Sales: (571) 297-6878

Today 9:00 AM - 8:00 PM
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Nov 26, 2018
GuruXF1S9
Great communication by the sales associate Nelson.
May 23, 2018
GuruWKRFK
Enjoyed doing business with this company.
May 21, 2018
GuruWKRPY
Great experience dealing with Nelson and Auto Connection. Would Recommend.
May 15, 2018
I spoke with Nelson at the dealership, said he would call me back in 5 min. Never heard from him. Would never reach out to them again!
Response from current dealership:
dear Ms. Stella.  I am sorry you did not have a great experience with our dealership.  The day you called and were told that you were going to get a call back in 5 mins.  I actually called back twice that day and never heard back from you.  We would love the opportunity to earn your business back. please call us at your earliest convenience.
Apr 19, 2018
Emma Mondrian
Responded instantly and very informative
Feb 9, 2018
Very friendly and easy to make a good deal with them. They had the courtesy of picking me up from the airport. I will recommend to any body. Thanks. I had a great deal
Feb 7, 2018
Guru5PCF2
Friendly and helpful staff.
0 people found this review helpful.
Feb 1, 2018
Guru5P2S3
Nelson provided great customer service. He called me back extremely fast.
Jan 30, 2018
Guru5P2DJ
Contacted me right away. Great communication.
Jan 28, 2018
These guys are great, honest to a fault. I inquired about a car I probably couldn't really afford. He could have closed the deal and sent me on my way. Rather, he gently suggested a lower price car, which I could afford. He sacrificed higher sales commissions to help me avoid regretting an impulse buy. My wife is grateful :)
Jan 7, 2018
Ty Tirana
5
Sold before sending me pix or full details on car. Bad follow up. Bummer. It was very cold and I wanted the info and their ADDRESS they did not even send THAT. I had several conversations with Nelson who told me the car was available and I could see it the next morning. I asked him to send the ADDRESS as well as PHOTOS of the car and all the details of the equipment and so forth. He never did so and when I called for directions he said the car was sold but he was getting another like it. That is the last I have heard from this not very responsive and not very helpful dealership. The price was great but I wonder what they didn't tell us about this and all other vehicles? I would not trust them further than I could throw them.
1 people found this review helpful.
Response from current dealership:
Dear Ty, We would like to apologize for your negative experience with our dealership. Unfortunately when you did not show up for your morning appointment the vehicle ended up being sold. As Nelson informed you on Monday we do have a similar vehicle coming in, however it is coming in from Philadelphia where they have dealt with snow and ice the past week delaying its arrival to the dealership. This vehicle will be showing up in the next few days so if you are still interested or have any other questions please contact our customer care department at 571-535-2737. We look forward to speaking to
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