Andy Mohr Hyundai

1527 S Liberty Dr
Bloomington, IN 47403

Sales: (812) 497-4218

Service: (812) 727-8400

Today 8:30am - 8:00pm
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Location: Bloomington, IN 47403

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All reviewers have been verified to have contacted this dealer – Learn More
Sep 4, 2017
I got a prompt reply and went into the dealership later that day for a test drive. I ended up buying a different car from them that was nicer and a better deal. The service was good and I drove out with a new car!
Is this review helpful? Yes | No

Response from Andy Mohr Hyundai:

Thank you for your business.  Enjoy your new car.  The Management Team
Jul 30, 2017
I drove 3 hours to test drive and purchase this car. Two times, I asked if I could pay with a credit/debit card. They assured me yes. After getting there, the car did not look as good as the pictures. It drove fine and the cosmetic issues could be fixed. I agreed to buy it and then they refused to let me use a card. There was much more... but I was insulted that I was not allowed to buy this car for my mother as planned. Horrible customer service.
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Andy Mohr Hyundai:

We strive to provide the best possible photos we can.  We apologize for your inconvenience.  The Management Team
Jul 27, 2017
Guru97Q57
The person who made the appointment with me was not there when I arrived. She had said to ask for here when I got there, which I did. The man who introduced himself as a sales representative said he would go get her. He came back a several minutes later and said she was off that day. Ding 1 on them. Then a man came over named Obie, who claimed to be some internet sales supervisor, gave me a long spiel about trying to make our sales experience pleasant and enjoyable. He never answered the question why she was not there, yet made an appointment to see her. Ding 2 Then the sales rep who showed me the car knew nothing about it, nothing. It had a small metal box firmly attached to the roof. No one,including a chief mechanic, knew what or why it was there. And, then the hood would not open. Ding, ding, Ding. Bye, bye Andy Mohr.
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Andy Mohr Hyundai:



The customer missed his original appointment and showed up a few days later on our associates day off.  That is why our associate was not there.  

The Management Team
Jul 25, 2017
Very friendly and non pushy. Although they didn't have a car that fit our needs. I would recommend this dealership.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Andy Mohr Hyundai:

Thank you for the opportunity to earn your business.
The Management Team
May 31, 2017
barbarosa1
We went with a closer dealer but communication was made almost every day in a good way.
Is this review helpful? Yes | No

Response from Andy Mohr Hyundai:

Thank you for the opportunity to earn your business.
The Management Team
May 23, 2017
I bought a 2012 used car from Andy Mohr Hyundai. The car had the top of the line trim package, which I thought was beyond my budget. I was going to go with a basic version from another dealer, Andy Mohr Hyundai wanted to sell me their car. They kept dropping the price until they hit my budget. I think we both still made a good deal on the car. Their inspection and repair of any maintenance items gave me a lot of confidence in the reliability of the car. I'm really glad I drove up from Louisville, KY to buy this car.
Is this review helpful? Yes | No

Response from Andy Mohr Hyundai:

We appreciate your business and driving up from Kentucky.  Thank you for the 5 star review as well.

Management Team
Apr 19, 2017
Sebring_2817
Great service, quick response, no pressure...Brandon Hartman went above and beyond to make sure we were taken care of..
Is this review helpful? Yes | No

Response from Andy Mohr Hyundai:

We appreciate your business and thank you for recognizing Brandon.
The Management Team
Apr 12, 2017
Quick response.
Is this review helpful? Yes | No

Response from Andy Mohr Hyundai:

Thank you for your positive 5 star review and the opportunity to earn your business.
The Management Team
Mar 22, 2017
They were great to work with!! Best experience buying a car I've had!
Is this review helpful? Yes | No

Response from Andy Mohr Hyundai:

Thank you for your business and 5 star review.
The Management Team
Mar 4, 2017
Very helpful.
Is this review helpful? Yes | No

Response from Andy Mohr Hyundai:

Thank you for the positive review.
The Management Team
Feb 25, 2017
Added tons of taxes to get back up to the price they originally wanted. Couldn't make the deal. Still had the vehicle three weeks later and they dropped the price 500 online so I came in to purchase the vehicle. They added over 1400 back onto The vehicle was now 35 dollars more expensive than it previously was? Then they wouldn't come down any on the price. Truly a ridiculous experience. Will never come back. Was car shopping for 4 weeks, went to 15+ dealers and this was by far the worst one.
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Andy Mohr Hyundai:

Please accept our apology for your negative experience.  
The Management Team
Feb 13, 2017
This was a quick, deal. The salesman, Nick, was helpful and attentive.
Is this review helpful? Yes | No

Response from Andy Mohr Hyundai:

Thank you for your business and positive review.
The Management Team
Feb 2, 2017
Had a great experience. Friendly, knowledgeable staff. Car was a great value for the price!
Is this review helpful? Yes | No

Response from Andy Mohr Hyundai:

Thank you for your business and the positive review.
The Management Team
Feb 2, 2017
good job nice place
Is this review helpful? Yes | No

Response from Andy Mohr Hyundai:

Thank you for your positive review.
The Management Team
Feb 1, 2017
The prior reviewer hit the nail on the head when he/she said that Andy Mohr keeps sending out robo e-mail but never answers any questions. I had inquired about a Subaru that had been on Cargurus 3 months earlier, was sold, and then showed up at Andy Mohr. The Carfax report for the vehicle and my knowledge from looking at Cargurus raised red flags, as not only was the car owned for only 3 months by the second owner, but it had the computer module serviced twice in that short period. Morevoer, but it was traded in or sold almost immediately after that service visit to a dealer other than Andy Mohr, who got rid of it within 24 hours. I raised these red flags and asked for an explanation several times but never received a response. Also, the two people identified as sending the e-mails do not appear in the staff directory on the Andy Mohr website. I can't figure out why a dealer advertises on the internet but doesn't want to respond to anyone who sees an ad.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Andy Mohr Hyundai:

We apologize for your experience at Andy Mohr.  
The Management Team
Oct 4, 2016
They said they would look into the the details of that vehicle and I never heard back from them.
8 of 9 people found this review helpful.
Is this helpful? Yes | No

Response from Andy Mohr Hyundai:

Thank you for your feedback.  We strive to provide excellent service and follow up.  We apologize for not getting back with you.
Sep 28, 2016
hilleydavid
My problems with this dealership were primarily an issue with their handling of internet sales. I got repetitive contacts from robo-reply asking for best way to contact me but never answered my initial questions in the initial inquiry. I was in regular email and phone contact with a salesperson.who tried to be helpful but was off-site for training for 2 days during a time we had set up appt. but I was unable to verify that the car was still there and therefore never made the trip up to see it. I ended up buying the same year Element from another dealer 250 miles further away because their better follow-up.
4 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Andy Mohr Hyundai:

Thank you for your review and opportunity to earn your business.  
The Management Team
Sep 21, 2016
I drove 35 miles after working all night because they said it was ready to look at it had never been cleaned and it had pet smell -hair and a tied up back seat with a rope
6 of 6 people found this review helpful.
Is this helpful? Yes | No

Response from Andy Mohr Hyundai:

We apologize for the inconvenience and the car not being ready as stated.  
The Management Team
Aug 17, 2016
Beneficial. They made arrangements to meet my needs. Positive experience.
2 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Andy Mohr Hyundai:

Thank you for the positive review.
The Management Team

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