Used Automatic Acura ILX for Sale Nationwide

We were ready to buy and sales rep stopped responding to emails.

I was contacted only to acknowledge my expressed interest. I have been trying to buy a vehicle that I was interested in. I gave them all the information needed to finance the car. I was pre-approved and I was never contacted by the finance department and given the final terms and walk out price. I have called sever times for the past three days with no results. This has been the most unprofessional experience I have ever had with a car dealership.

Could not find the key to the suv

did not visit lot nor purchased vehicle, but dealer was responsive and informative via email and telephone.

I made a full price cash offer for the vehicle and asked for the FULL price , out the door , with all taxes and fees , and I would drive from Daytona Beach to Jacksonville to pick it up. For TWO Days, with NO answer !! I STILL have not received an answer after 5 days , and see where the vehicle is listed for $50 more than the first listing !! I'm not even sure that this vehicle exist !!

Not so good at all they have way too many visitors and not enough salesmen to attend to you at all I wasted two days in a row going out to this dealership ready cash on hand to purchase this vehicle and I was told it’ll be a 3 hour wait so I told the young lady that told me that to just have the finance manager to call me and let’s just say I’m still waiting a whole week later smh

That's not the actual price for this car, there is a bunch of hidden fees, it addes up to around 12k extra. Be careful when purchasing a car from this dealership. There are very dishonest, but if you do decide to purchase a vehicle from them, try to avoid taking there warranty if it's possible. there gap insurance and warranty are big SCAM!!!! It don't full cover your vehicle if get into an accident believe me I have first hand experience with them. Like I said very dishonest and misleading!!!.

They never told me how much the vehicle was really worth, I think it is a hoax because they publish a value but they say that if it is paid in cash it is much more, they are only interested in financing and charging high interest

Great guys

Make me schedule an appointment telling me that was ok to come and look up the car. when I arrive to the dealer the car never was there. And trying to sale me whatever they have. It's was a totally waste of time.

Dealer never came to greet me. Traveled 20 miles for appointment and they never answered my several missed calls. Shop looks very run down and shady. Would not recommend.

Mohammad and Moe made sure to show me all available options and wakes me through all the steps once I made the decision to go with one of their cars. I had a good experience!

Helpful staff.

Extremely helpful staff and well knowledgeable. Got a quick response on first contact. Unfortunately didn’t have what I was looking for but I appreciate everyone’s help!

Quick and answered every question.

It was a pleasure to work with Jesus our sales person and Gigi was very courteous. We were attended right away. We Got a great deal and MJ is your go to finance person. They have a great selection of Cars! It was quick and super fast. I definitely recommend this place. I am a Satisfied customer !

Beware! Classic bait and switch! This is car is not available for that price. After agreeing to a deal at the advertised price, I waited 4 hours to meet with the finance manager who stated that he had to add an additional 8K to deal for their "certified" program. Again, they lied about the real price of the car until after running credit almost 4 hours later.

Drove all the way from MA (10 hours total)for a car that I was already approved for just to get there and be told that the car was sold already. Very irresponsible and unprofessional. They told me they did not hold the car for me because I didn't “give a deposit” but guess what? Nobody ever told me this. Management team doss not seem to know what they are doing. What a joke!!!

Horrible, called about a car ,when we got there car wasn't on the lot,supposedly it was at another location where they keep all the salvage cars,they should've put that In the details,drove 2hrs for nothing

Contacted dealer regarding a vehicle on 1/30/21. Received a reply stating that salesperson would be in touch with Carfax info on the vehicle as well as more photos. We did have a snow storm in the area so I waited patiently. It is now 2/6/21, I contacted them again on 2/4/21 and I have yet to receive a response. Vehicle still appears available on their website but no follow through from Sales Dept.. I can see why ratings are poor. Too bad, appear to have some quality cars.

Kind sales person.

I have been in contact with Will from this dealership. He's very friendly, communicative and helpful! He even sent a personalized video message to introduce himself which was a wonderful personal touch. We are working to find exactly the right vehicle for me! I'm very impressed with the interaction so far, and I am sure we will find just the right car! Thank you Will!

Responsive and friendly saleperson (Steve Parades)

Very fast and professional response!

Called back and was very kind.

I asked for more info and pics of the car because there was only 1pic of the outside, all they did was email me and gave me their phone #.... And asked me to call them, didn't want to give them my #if I wasn't interested in the car, but don't know if I was interested with just 1 picture.... Not very helpful at all...

Prompt

Professional, helpful and effectient

Totally misleading advertising. Called to verify that the 2 cars that I was interested in were still available but when I arrived they claim that the vehicles were sent back to the auction because of title problems, however those vehicles are still being advertised as available on the website. This is a common theme based on other reviews I've read.

They contacted me soon after and provided me with the information i had requested, i wished they had said if the car was certified or not.

Not sure if this is the process at all dealerships - The final invoice total was about 50% higher than the listing price. Buyers should factor this when shopping. They didn't reveal all of the extra charges until the very end, when we were taken to the financing office, after we already had to prove insurance, and made the deposit. And then, your total cost depends on how hard you can negotiate. So that didn't feel great.

The real price is18,500 They have a $995 Dealer fee and 123 point inspection fee $4300. Please don't waste you time and gas.

Had a great experience with Automania & Francisco! Francisco was responsive and walked us through the process from start to finish. Will definitely be back for my next vehicle!

I went and they basically rob me. They told me this car is 18,000. I bought it in another color and they brought my bill to 19,000 after they told me the 18,000 would be brought down to 15,000 by adding prom they me. Now they’re telling me I have to pay 24,000 because of interest was add. Basically they scammers.

I had a good experience with this dealership. Called and went to see the car I inquired about still available.. most dealerships now lie about that. I didn’t like the interior, ended up not buying the car but i had a pleasant experience. Thank you guys

So professional,great collection and awesome prices. Thank you so much for your service guys I’m so happy with my new truck

It's not true they don't have this car it's just advertising to get customer in

Service is excellent!! Osa is great in assisting us . Highly recommended.

Contact me several times , very nice , asking when I like to stop by to drive the truck, thanks

This dealership is full of it telling me that I have to get the car certified for a loan when I will pay it off they won't sell to you or give you a price unless you go through the mark up stay safe away from shady dealership like this one waste of time

Day respond send day. They are good

Worked with Angel, great guy, upfront and honest. Actually ended up not getting a deal done but I never felt pressured or rushed. They provided me with all the information I needed, and would def recommend them to anyone looking to buy a car. The only issue I had is that in the listing itself, the advertised price is misleading- you only get the list price with a predetermined down payment, which is only listed in the fine print.

So how does a vehicle price 23500 becomes 31k??? They don’t tell you bout 3900 inspections fee 🤦🏻‍♂️ Plus doc fees 599 so I ask what is inspections fee sales rep said they diagnosed the vehicle for 3 days never ever heard of inspection that take 3 days doc fee the vehicle is 3 years old not brand new. I understand tax and registration but that should be it .. anyways very misleading

ZERO STARS if there was a option. DECEPTIVE PRICING and BOGUS ADVERTISING. Car gurus price and prices listed on their website are different. CAR gurus price was $1000 less. Sales person explained prices listed are including an "ASSUMED" $2000 down payment for financing. "said all of the dealerships do this" JUST RIDICULOUS BUYER BEWARE!!! MY OPINION IS DONT WASTE YOUR TIME HERE

These guys were quick and efficient. I got myself a great car with a great history report. Everything was explained and I left out of there with my car in 3 hours!! I thought it would take longer because of my credit, but they helped me out. Would recommend. Thank you !!!!