i.g. Burton Imports

Dealer responded with a price of 27k+ saying it was marked down from 32k which for a 2014 that had cosmetic damage repaired it shouldn't be unless it was an E550 or AMG. Anyway then told me for Black Friday I could get it for 26750 lol and they already have it marked down to 26890. No real deal there!!! I asked for a price of 24500 - 25k which is reasonable but he proceeded to tell me it's a Mercedes dealership etc so automatically the price is higher of course. Yet they aren't confident enough to give a warranty on the car because it's a 2014. So how am I supposed to be confident believing in them or that it was properly serviced. Anyway I asked for him to speak to his manager about the price and he stated that he already did with more about how much the 2014 is worth cuz it's on their lot etc...... Told him to give me a call if they are serious about selling it for a reasonable price and left it at that. Don't need to hear the smoke n mirror price show or have my time wasted. Thx

Responded quickly

Top Quality Dealership. Had professional and efficient salesman and F&I help. I bought their car over the other dealership, even given the large price difference.

Dealer contacted me promptly

Very quick to reply, gave me the information I asked for.

Awesome!

Traveled hours to see the car based on one picture on the ad, sales person described it as having a “scuff” when I arrived however it was a dent in the rocker the size of my hand that had exposed rust showing. Dealer did not want to properly blend the side of the car to take fare of the repair. Also specifically asked over the phone if they use credit unions for financing and when I checked my credit report there were multiple hits from BMW finance And bank of America, zero from local unions as mentioned over the phone.

Very responsive.

Sales Rep did not have any knowledge regarding the vehicle. He did not even know that the vehicle was at their dealership. Perhaps this was because an employee at the dealer was driving the car on a daily basis. Instead of the mileage of 12,750 the vehicle had over 14,000 miles. I got the impression that since I was not buying a BMW they had very little interest in selling me a car.

The dealership was great. I worked with Dylan who couldn’t have been more helpful and responsive. I would highly recommend them.

Great!

Called me back first thing the next morning.

Best Experience Ever!!!

Julie was great to deal with very friendly

Professional and good communication Jim was very helpful

Asked for Carfax report. Didn’t send. Kept asking for phone number. Went to look at car and at first they couldn’t find it and then said it was sold.

Great dealer. They held the car for us because we live 250 miles away. When we arrived the car was ready to go. They let me do a full inspection on the car and even put it up on a lift for me to look at the under-carriage. They also gave me a full maintenance and car-fax report on the car.

Very responsive

Very professional, attentive, and courteous.

Sold the car the day before I was to see it responded later with another car.

Great dealer. Prompt Communication. Ended buying up Benz from them. Arranged 90 miles MB SUV shuttle to airport, saving me rental hassle.

Good

I called the dealership, met with my salesman and bought the car that night. Robert Gallagher was very helpful, attentive and knowledgeable. I would definitely buy from him again.

The car I was interested was Sold. They replied quickly to my inquiry

great

Dealer got back with information requested in a timely fashion.

Dealer contacted me - thank you. Perhaps I reached out to them too soon as I did not have time to drop everything I was doing and go to the dealership the same day/week. Perhaps how cars are bought/sold may eventually change to something that is more creative (can see why the companies that bring a car to you are gaining in popularity). I'd still like to see the car - and will have to find or make time to do this that fits within the hours that the dealership works. When a potential buyer advises that their schedule won't permit immediate visitation of the car, contacting me 3- times (after this) is not necessary. Perhaps figuring out another way to make inspecting/looking at the car may help more than repeated calls/texts/emails. Realize fully that the car may sell thru conventional means - and that is certainly fine. Otherwise, appreciate the initial contact made and experience would have been more stars if it was left at that. If the car is still available whenever my schedule allows me to drive down to see the car, a sale may also still result and this yet to be known/realized experience may create or result in more stars in the rating that has been given at this particular point in time. Thanks again.

Dylan Housman at I G Burton replied immediately to our info request. We followed through; arrived at the dealership 2 hours later, and bought the car! The folks at this dealership were amazingly accommodating, and had prepared the vehicle perfectly! I describe our car buying experience as beyond ideal! First time in 16 years buying a new (new to us) car; it was a peerless purchase!

I test drove the SLK 280. Looked good. I paid $150 to take it to a mechanic near by yo have it checked out before I purchased it. The car had many issues that were not disclosed. Rust damage, oil leaks, bent rims, etc. Mechanic recommend to stay away from this car.

A wonderful experience.Everyone was knowledgeable,courteous and helpful.

Responded in a timely manner. Offered to keep us informed if they saw a car like the one we were looking for.

Responded quickly. Just too many contacts after I wasn't interested in that vehicle.

Dealer responded and followed up promptly.

Bought a car from them.

Didn't buy the car but the salesman was very responsive and helpful.

It was an outstanding experience buying my first Mercedes from i.g. Burton Mercedes-Benz. Sales consultant Mike Webb and the entire staff were very professional and informative.

Fast contact that was very helpful. They did not keep badgering me about the car that I just wanted more information about. I would have purchased a car from them if I had found one there.

this is my 3rd BMW that I have bought from this dealer.The staff is very knowledgeable a they really helped me out with the best deal possible .

dealer was in touch but never provided pics nor price

Awesome dealer. Took the time to listen and remedy my concerns. Never felt pressured and I highly recommend this dealership, especially Ariel, the Internet Sales Manager. As a result I did purchase the car and they even delivered it to my home which was about an hour away.