-
Today 7:00 AM - 6:00 PM (Closed now)
- Make Service Appointment
- View Current Service Specials
Zeigler Toyota of Racine
About Us
Zeigler Toyota of Racine is the Home of Toyota Drivers throughout Mount Pleasant, Kenosha, Racine and Oak Creek We here at Zeigler Toyota of Racine pride ourselves on delivering the best customer service and dealership experience to Toyota drivers throughout Mount Pleasant, Kenosha, Racine and Oak Creek. With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car! Take a look around and discover that new Toyota models have all the elements you desire in a car: safety, dependability, comfort and tech features. We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive.
-
Today 8:00 AM - 9:00 PM (Closed now)
-
13350 Kilbourne Dr
Mt Pleasant, WI 53177
Our Amenities
- Free Wifi
- Coffee
- Water
- Free Shuttle Service
Media
Service Info
Service Hours
Dealer Reviews
In order to review a dealer on CarGurus, you agree that:
- You have contacted the dealership
- You are not at the dealership or with a dealership associate
- You are not an employee or associate of the dealership
A verification code has been sent to you. Enter it below to continue.
All reviews are verified visits to the dealer. –
Learn More
Dec 5, 2025
OK they are high on the price went to test drive and the car was not even ready to be sold. The sales
lady did let me drive it on the lot but it was a waste of time.
The best way to know how good a business is is to experience a problem and see how they handle it.
We purchased a used car and it was in excellent shape. After we had it home for a few days, we
realized it was leaking fluid from the rear. I called Zeigler and they were very sorry to hear about it. They
offered to bring it in and they would take care of it. After a new seal did not stop the leak, they replaced
the entire differential at no cost to us. Plus, they put us in a new Camry for a week while the part was on
order. That's the kind of service we all pray for. I will be going back for future car purchases.
Oct 2, 2024
One of the worst dealerships I have ever dealt with! I contacted them to inquire about a 2019 Subaru
Impreza they had. I asked for pictures and for the best price that they could offer, and asked for a proposal,
which stated all their fees, estimated taxes and such. They kept insisting on me being present at the
dealership to discuss pricing, which in translation means- ITS A SCAM! If the dealership is unwilling to
provide to a prospective buyer, their best offer, and be honest about their price, fees and such, the only
reason they want for you to come there, is so they can try and screw you over. I was surprised that a WI
dealership would do this, considering that typically it is ILL dealerships do this quite often. In other words, it's
a classic bait and switch sale tactic, where the price listed is one price, and when you get there, like magic,
new fees appear, and most of them you cannot remove. I sent several emails, and not a peep back. So
crappy customer service to boot.
Jul 19, 2024
Great experience, salesman, Tom, was not pushy at all. He worked with us, to
get us the car we wanted, and a deal we were comfortable with. The only
reason the rating is not 5 stars is because we waited almost 2 hours for
financing, and the store was not busy. Everyone we encountered in the process
acted like a professional.
Jul 2, 2024
Dealer never got back to me after initial contact and a trip to the dealership. Very poor communication and customer relationship.
Jun 5, 2024
There ok very Pleasant
Apr 29, 2024
Courteous knowledgeable punctual professional Contact by upper mgmt
Would highly recommend
Very good prices Competitive
Show older dealer reviews 97
Mar 26, 2024
very well...
Feb 9, 2024
Great follow up
Oct 5, 2023
I went in to test drive this vehicle. From the beginning, I stated that I wanted to go through my own bank. Sales rep, Billy, gathered information from me insisting it was needed to verify my identity. But in actuality, he & his sales manager still went on & shopped around with lenders, when I told him that’s not what I wanted. I do not recommend this dealer!
Oct 6, 2023
Response from current dealership:
Thank you for taking the time to share your comments and feelings about our dealership on CarGurus. Even though your comments did not shine a positive light on our dealership, it is helpful to us in finding out where some of our weaknesses lie, whether in our personnel or our processes. We understand with challenging credit we have preapprovals for everyone. The challenge is the parameters that are required to qualify. We apologize for your experience and we appreciate your feedback. We hope for a future opportunity to make this right for you. You may contact me anytime to voice your concerns.
More ...
Dealer is over confident that his prices are right. Seems to be ignorant of the fact that used cars prices are dropping and not every dealer adds a premium to new cars. Willing to address the issues with the car, but too firm on pricing. Living in a different world.
I've noticed this with many dealers. Used cars are setting for months, because they are over priced
Oct 6, 2023
Response from current dealership:
We are disappointed to read that your recent experience was not satisfactory. It appears as though we mishandled your situation, and for this we apologize. We do not want anyone to leave our dealership believing we have not make every effort to earn their business. Unfortunately the vehicle you inquired has sold. We do have other options and available discounts on our inventory.
At Toyota, our focus is to provide consumers with excellent customer service. You may contact me anytime to voice any additional concerns.
Please give Gene Somers, our Customer Relations Manager, a call @ 262-886-5
More ...
At Toyota, our focus is to provide consumers with excellent customer service. You may contact me anytime to voice any additional concerns.
Please give Gene Somers, our Customer Relations Manager, a call @ 262-886-5
Jul 2, 2023
Positive interaction very proactive
Oct 6, 2023
Response from current dealership:
On behalf us all of us at Zeigler Toyota, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with our Staff. We will be sharing your feedback amongst our team. Enjoy your new Toyota and please come visit us again soon!
I felt like it was a bait and switch. There was an advertised price, and there was a document fee listed on the website, but when I asked for an out the door price there was a $2,500 fee for ceramic coating. I told Elvis the salesperson I was dealing with that I did not want it ceramic coated and he said that it’s an added dealer fee that can not come off. It just felt dishonest and like they were trying to add to the listed price. If the price would have been advertised $2500 higher I still would have been interested in the vehicle. But the way it was added into the purchase price on top of the advertised price did not sit well with me. I’m sure they sold the truck because it was very nice, the way the extra fees that I see as options was added was not transparent and for that reason I chose to not buy the truck.
Jan 10, 2023
Response from current dealership:
Thank you for the candid feedback on your experience with my staff at Zeigler Toyota. I sincerely apologize for the level of service you received. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. I have already setup a meeting with the involved parties to review your experience with them, and see how we can prevent this happening in the future. Congratulations on your purchase, and thank you for the opportunity to work with you.
Dec 13, 2022
DECEPTIVE MARKETING; The advertised price was $13,999 on a 2012 prius with over 100k miles. With hidden fees above and beyond the title fees, the bottom line was an additional $4500! putting this car over $18,000.
When I asked Jennifer Mora what the additional charges were, Zeigler did not reply.
I researched Google reviews and found that this dealership has a history of last minute surprise up charges. These type of business practices need to be called out.
And I walked out!
Jan 10, 2023
Response from current dealership:
It pains us to hear your feedback regarding your recent dealership experience. I can assure you that our team goes to great lengths so that customers like you have any and all relevant information they need to make the best, most informed buying decision. Please do not hesitate to contact me here at the dealership, Gene Somers @ 262-886-5111.. I would welcome the opportunity to speak with you in more detail about your visit.
Nov 9, 2022
The car was not available anymore, I was disappointed but I do understand this is more market driven than a Dealership issue
Jan 10, 2023
Response from current dealership:
Thank you for taking the time to write your review, we are truly sorry we were unable to fill your order. Despite our dealership’s commitment to accommodate customer needs and request as much as possible, we were not able to have the endless inventory. We take pride in our customer service and have always put the interest of our customers ahead of our own.
We empathize with your situation, and hope that you are able to find resolution for your purchase needs. If we can assist you with any other matters, please contact me directly, Gene Somers @ 262-886-5111.
We empathize with your situation, and hope that you are able to find resolution for your purchase needs. If we can assist you with any other matters, please contact me directly, Gene Somers @ 262-886-5111.
Oct 25, 2022
Response from current dealership:
We’re lucky to have you…
Thank you so much for choosing Racine Toyota Your feedback on your purchase is much appreciated. We’ve incorporated your suggestions and your negotiations beyond the scope of our abilities. We understand that taxes and title license is something that is not taken into consideration with some as these are your state and local costs which can add up. We have incorporated a new process and hope you’ll like our all-new hosting. Thanks again for your support.
We value you!
Looking forward to a long-term partnership with the Racine Hyundai Famil
More ...
Thank you so much for choosing Racine Toyota Your feedback on your purchase is much appreciated. We’ve incorporated your suggestions and your negotiations beyond the scope of our abilities. We understand that taxes and title license is something that is not taken into consideration with some as these are your state and local costs which can add up. We have incorporated a new process and hope you’ll like our all-new hosting. Thanks again for your support.
We value you!
Looking forward to a long-term partnership with the Racine Hyundai Famil
I contacted this dealership regarding the 2020 prius , when I got there after one hour and a half drive there was a weird and sketchy dude called jonathon who started the process with us, we asked him a couple questions regards the car history he didn’t say anything until he pulled the car fax report then we discovered that the car was involved in a car accident and the airbags were deployed. I changed my mind about it but just wanted to give it one more try by having a spin then we suggested low offer just an excuse to leave this weird place, the accident was bad and the work that has been done to put the parts back was very poor and unprofessional obviously It’s just like an auction car. At the end he agreed to lower the price $450 and adding a total of $6000 fees and taxes and some MANDATORY dealer warranties. When we refuse the deal and tried to leave the salesman’s face turn red and started speaking with attitude he reminded me of the Robert de niro car salesman scene.
I was contacted by Raquel Torres, who stated that she wanted to help me. I appreciated that but the problem is I only have a few thousand with which to purchase a car and register, license, and insure it. The vehicles I looked at were very nice but not within my price range. I must be practical and frugal. I have no choice.
Jan 10, 2023
Response from current dealership:
We’re lucky to have you…
Thank you so much for choosing Racine Toyota Your feedback on your purchase is much appreciated. We’ve incorporated your suggestions and your negotiations beyond the scope of our abilities. We understand that taxes and title license is something that is not taken into consideration with some as these are your state and local costs which can add up. We have incorporated a new process and hope you’ll like our all-new hosting. Thanks again for your support.
We value you!
Looking forward to a long-term partnership with the Racine Hyundai Famil
More ...
Thank you so much for choosing Racine Toyota Your feedback on your purchase is much appreciated. We’ve incorporated your suggestions and your negotiations beyond the scope of our abilities. We understand that taxes and title license is something that is not taken into consideration with some as these are your state and local costs which can add up. We have incorporated a new process and hope you’ll like our all-new hosting. Thanks again for your support.
We value you!
Looking forward to a long-term partnership with the Racine Hyundai Famil
Aug 22, 2022
Wanted to charge 5000 more than msrp.
Aug 24, 2022
Response from current dealership:
We’re usually known for our exceptional customer service and we regret that we didn’t live up to those expectations here. If you’re open to discussing this further, please call us at (262) 884-7575 and ask to speak with Gene Somers, our Customer Relations Manager. We’d greatly appreciate the opportunity to make things right and work toward earning back your satisfaction.
They tried to sell a truck they didn’t even have. They said it was in transit and then took it off their website.
Aug 17, 2022
Response from current dealership:
We’re usually known for our exceptional customer service and we regret that we didn’t live up to those expectations here. We try to make available our vehicles to everyone. After reviewing your information there is no record of any visitation or inquiry in our data base regarding your visit. We here at Zeigler Toyota of Racine pride ourselves on delivering the best customer service and dealership experience through full disclosure posted on everything we do with competitive prices to Toyota drivers throughout Mount Pleasant, Kenosha, Racine and Oak Creek. With our commitment to ex
More ...
Jan 10, 2023
Response from current dealership:
We’re lucky to have you…
Thank you so much for choosing Racine Toyota Your feedback on your purchase is much appreciated. We’ve incorporated your suggestions and your negotiations beyond the scope of our abilities. We understand that taxes and title license is something that is not taken into consideration with some as these are your state and local costs which can add up. We have incorporated a new process and hope you’ll like our all-new hosting. Thanks again for your support.
We value you!
Looking forward to a long-term partnership with the Racine Hyundai Famil
More ...
Thank you so much for choosing Racine Toyota Your feedback on your purchase is much appreciated. We’ve incorporated your suggestions and your negotiations beyond the scope of our abilities. We understand that taxes and title license is something that is not taken into consideration with some as these are your state and local costs which can add up. We have incorporated a new process and hope you’ll like our all-new hosting. Thanks again for your support.
We value you!
Looking forward to a long-term partnership with the Racine Hyundai Famil
Jul 28, 2022
Went to this dealership all the way from Chicago. Very good people, friendly and NOT pushing. Nathan is very knowledgeable person. Chris is very friendly!! Very good conversation. Chris is good sales manager
Jan 10, 2023
Response from current dealership:
We’re lucky to have you…
Thank you so much for choosing Racine Toyota Your feedback on your purchase is much appreciated. We’ve incorporated your suggestions and your negotiations beyond the scope of our abilities. We understand that taxes and title license is something that is not taken into consideration with some as these are your state and local costs which can add up. We have incorporated a new process and hope you’ll like our all-new hosting. Thanks again for your support.
We value you!
Looking forward to a long-term partnership with the Racine Hyundai Famil
More ...
Thank you so much for choosing Racine Toyota Your feedback on your purchase is much appreciated. We’ve incorporated your suggestions and your negotiations beyond the scope of our abilities. We understand that taxes and title license is something that is not taken into consideration with some as these are your state and local costs which can add up. We have incorporated a new process and hope you’ll like our all-new hosting. Thanks again for your support.
We value you!
Looking forward to a long-term partnership with the Racine Hyundai Famil
My overall experience was horrible. I will never refer anyone to this location. I never received a call back or any type of follow up. The managers and sales walked around uninspired and never spoke to us.
Jul 28, 2022
Response from current dealership:
Thank you for sharing your experience with us. We are sorry that this is the experience you had with us. Would you please give me, Joe H.-Sales Manger a call @ 262-886-5111, so I can get a complete understanding of your visit so I can properly provide feedback to our team? Thank you for your time.
Jun 19, 2022
Told me that the car was sold. The contact was timely and courteous.
Jul 13, 2022
Response from current dealership:
We’re lucky to have you…
Thank you so much for choosing Racine Toyota Your feedback on your purchase is much appreciated. We’ve incorporated your suggestions and hope you’ll like our all-new hosting. Thanks again for your support.
We value you!
Looking forward to a long-term partnership with the Racine Toyota Family.
Cheers
Your Team at Racine Toyota
Thank you so much for choosing Racine Toyota Your feedback on your purchase is much appreciated. We’ve incorporated your suggestions and hope you’ll like our all-new hosting. Thanks again for your support.
We value you!
Looking forward to a long-term partnership with the Racine Toyota Family.
Cheers
Your Team at Racine Toyota
Jun 11, 2022
Response from current dealership:
I just saw the positive note you left about our store, and I wanted to send a personal thank you. It’s so rewarding to know that someone had a good experience with our business and felt compelled to share that experience with others. In this day and age, positive reviews are especially important to a business like ours.
May 14, 2022
They responded with pertinent info.
May 16, 2022
We’re usually known for our exceptional customer service and we regret that we didn’t live up to those expectations here. If you’re open to discussing this further, please call us at (262) 886-5111 and ask to speak with Gene Somers, our Customer Relations Manager. We’d greatly appreciate the opportunity to make things right and work toward earning back your satisfaction.
Response from current dealership:
We’re usually known for our exceptional customer service and we regret that we didn’t live up to those expectations here. If you’re open to discussing this further, please call us at (262) 886-5111 and ask to speak with Gene Somers, our Customer Relations Manager. We’d greatly appreciate the opportunity to make things right and work toward earning back your satisfaction.
May 13, 2022
Very pleasant
May 16, 2022
Response from current dealership:
I just saw the positive note you left about our store, and I wanted to send a personal thank you. It’s so rewarding to know that someone had a good experience with our business and felt compelled to share that experience with others. In this day and age, positive reviews are especially important to a business like ours.
Again, thank you so much. Please let us know if there’s ever anything you need.
Your Team at Zeigler Toyota of Racine.
Again, thank you so much. Please let us know if there’s ever anything you need.
Your Team at Zeigler Toyota of Racine.
May 7, 2022
Was very responsive and seemed very pleasant. I did not go there only because of the distance from my residence. However, with how polite and pleasant they were, I will contact them next time I am looking for a vehicle.
May 16, 2022
Response from current dealership:
I just saw the positive note you left about our store, and I wanted to send a personal thank you. It’s so rewarding to know that someone had a good experience with our business and felt compelled to share that experience with others. In this day and age, positive reviews are especially important to a business like ours.
Again, thank you so much. Please let us know if there’s ever anything you need.
Your Team at Zeigler Toyota of Racine.
Again, thank you so much. Please let us know if there’s ever anything you need.
Your Team at Zeigler Toyota of Racine.
Apr 30, 2022
Responded quickly..
May 16, 2022
Response from current dealership:
I just saw the positive note you left about our store, and I wanted to send a personal thank you. It’s so rewarding to know that someone had a good experience with our business and felt compelled to share that experience with others. In this day and age, positive reviews are especially important to a business like ours.
Again, thank you so much. Please let us know if there’s ever anything you need.
Your Team at Zeigler Toyota of Racine.
Again, thank you so much. Please let us know if there’s ever anything you need.
Your Team at Zeigler Toyota of Racine.
May 16, 2022
Response from current dealership:
I just saw the positive note you left about our store, and I wanted to send a personal thank you. It’s so rewarding to know that someone had a good experience with our business and felt compelled to share that experience with others. In this day and age, positive reviews are especially important to a business like ours.
Again, thank you so much. Please let us know if there’s ever anything you need.
Your Team at Zeigler Toyota of Racine.
Again, thank you so much. Please let us know if there’s ever anything you need.
Your Team at Zeigler Toyota of Racine.
Mar 5, 2022
The price is not $14,990.00 They have a service fee of $399.00 that is added on once you are
there. This information in embedded on their website. They install a tracking device called
LoJack that cannot be removed so they say and that is another $499.00 - at 1st they signed
me up for 7 years of this and that was $1099.00, all they would do is reduce it to 3 years and
that was the $499.00 and to top it off they have a product called ZGuard that is applied and
that is $1,895.00 - they will tell you that you can't purchase the vehicle if you don't sign for it. I
had to go back 3 days later to have them remove $3000.00 worth of unnecessary charges. In
regards to the Zguard, it states on the form that the agreement is not required in order to
purchase the auto, but verbally these words were said to me. The LoJack paperwork also says
you are not required to purchase the product to purchase the auto, but they will not remove it.
May 16, 2022
We’re usually known for our exceptional customer service and we regret that we didn’t live up to those expectations here. If you’re open to discussing this further, please call us at (262) 886-5111 and ask to speak with Gene Somers, our Customer Relations Manager. We’d greatly appreciate the opportunity to make things right and work toward earning back your satisfaction.
Response from current dealership:
We’re usually known for our exceptional customer service and we regret that we didn’t live up to those expectations here. If you’re open to discussing this further, please call us at (262) 886-5111 and ask to speak with Gene Somers, our Customer Relations Manager. We’d greatly appreciate the opportunity to make things right and work toward earning back your satisfaction.
They were great! If I lived anywhere close to them, I would have bought my car from them.
May 16, 2022
Response from current dealership:
I just saw the positive note you left about our store, and I wanted to send a personal thank you. It’s so rewarding to know that someone had a good experience with our business and felt compelled to share that experience with others. In this day and age, positive reviews are especially important to a business like ours.
Again, thank you so much. Please let us know if there’s ever anything you need.
Your Team at Zeigler Toyota of Racine.
Again, thank you so much. Please let us know if there’s ever anything you need.
Your Team at Zeigler Toyota of Racine.
Feb 14, 2022
They show you a silver car not a car that they actually have for sale, then the real car is blue with dense all over it and the Torah thumper I told them they should have put the correct car on the Internet for people to see not a fake one
Jul 26, 2022
Response from current dealership:
We’re usually known for our exceptional customer service and we regret that we didn’t live up to those expectations here. If you’re open to discussing this further, please call us at (262) 884-7575 and ask to speak with Gene Somers, our Customer Relations Manager. We’d greatly appreciate the opportunity to make things right and work toward earning back your satisfaction.
May 16, 2022
Response from current dealership:
I just saw the positive note you left about our store, and I wanted to send a personal thank you. It’s so rewarding to know that someone had a good experience with our business and felt compelled to share that experience with others. In this day and age, positive reviews are especially important to a business like ours.
Again, thank you so much. Please let us know if there’s ever anything you need.
Your Team at Zeigler Toyota of Racine.
Again, thank you so much. Please let us know if there’s ever anything you need.
Your Team at Zeigler Toyota of Racine.
May 16, 2022
Response from current dealership:
We’re usually known for our exceptional customer service and we regret that we didn’t live up to those expectations here. If you’re open to discussing this further, please call us at (262) 884-7575 and ask to speak with Gene Somers, our Customer Relations Manager. We’d greatly appreciate the opportunity to make things right and work toward earning back your satisfaction.
I did not end up buying the SR model instead got the Off Road model. Dealer did show what I came for and also went for test drive, dealer was also helpful in answering my questions about other models. The staff there is very helpful and friendly, no pressure what so ever. Thank You Zeigler Toyota of Racine.
Dec 10, 2021
Very helpful and professional. Gave us an amazing deal, rate, and warranty on our car! We love
it!
Sep 14, 2021
Very pleasant
Sep 24, 2020
Favorable reply, still need to visit.
Abet high on prices
Mar 28, 2020
Response from current dealership:
Thank you so much!!!!! We truly appreciate the business and compliment!
Dec 13, 2019
The staff at Racine Toyota Scion were very helpful. I ended up purchasing the 2013 BMW.
Nov 8, 2019
Very easy to work with. I told them not to hold the car for me as the weather was bad and
I couldn't make it over to test drive the car. The car sold, but they worked on finding
another vehicle for me and were very helpful. I ended up buying a car more local to me,
but would recommend them on my personal experience working with them.
Sep 19, 2019
Great experience
Aug 28, 2019
Very helpful
Aug 23, 2019
Very responsive
Aug 18, 2019
they were very helpful and was eager to work with me. also feel that they presented a good offer on a car
Aug 2, 2019
Was quick and upfront about their offering. We were just able to find a
slightly more competitive offer and closer to where we live.
May 15, 2019
The folks here are very professional and friendly. They gave us a great deal over all. Special thanks to Lee Ann
Mar 18, 2019
Multiple employees gave me different facts. They all were not on the same page about things. Giving me one information then another saying something else different. I was able to purchase and find a vehicle but I was not satisfied as a customer.
Mar 6, 2019
They are very nice and helpful. Although we did not end up buying the car we tested, they sent a thank - you email to followup.
Mar 4, 2019
Came in, left to think things over. Then I called the sales manager the next day and confirmed
that I would take it at his price. He said the sales rep will call me for a deposit. He never did after
two messages to him by me. Finally they called and said they sold the vehicle to someone else.
NOT HAPPY about this. Is this the way they treat all paying customers?
Feb 25, 2019
Great experience!
Feb 16, 2019
We missed out getting the vehicle we wanted however we wanted to thank the staff at Racine Toyota for a
professional and enjoyable experience. We worked with Matt Hansen who was very friendly, easy-going,
and very helpful. Overall a very positive experience.
Feb 13, 2019
The dealer contacted me and quoted me an out-the-door price as I had requested. Unfortunately, the dealer quoted me an additional $1,800 for "Accessories", $174 for "Government Fees" and $300 for "Proc/ Doc Fees" over the advertised price on a Used car. That is almost $2,300 over the listed price on a used car. No, thanks.
It would be a good idea to ask this dealer for an out-the-door price before you invest more time on your purchase decision.
Jan 14, 2019
Very unprofessional, the sales person kept trying to make us look at cars way beyond our budget. She wanted to show us cars that were
above our budget before even adding tax, title and license
We walked out
Dec 27, 2018
The vehicle i inquired about sold two days
after the dealer first contacted me. I went in
to visit the dealer and seen it wasn’t on the
lot anymore so I assumed it was sold and
they verified that for me.
Called them ahead of my visit. Explained what I was looking for & the price I was willing to pay. Everything was in order upon my arrival & the sales process went very smoothly. Cudo's to DeVan Shaw for his courtesy, assistance & professionalism.
Dec 20, 2018
Response from current dealership:
Thank you for your business! We enjoyed having you here. Thank you for the Cudos :)
Dec 2, 2018
Great follow up. Great sales person.
Dec 5, 2018
Response from current dealership:
Thank you Jeff!
Nov 2, 2018
Immediate response and follow up
Nov 3, 2018
Response from current dealership:
Thank you!
Oct 15, 2018
Very friendly staff, & quick to respond.
Oct 16, 2018
Response from current dealership:
Thanks Jerry ! We really appreciate the nice comments.
Jul 27, 2018
Closed deal over phone after reviewing car fax report. Because this dealer put in the write up the vehicle was maintained as a lease by a non smoker made a big difference to me. Very professional car dealer. Car was ready when I arrived. Very clean. Friendly staff. Price very good . So far very happy with purchase.
Jul 26, 2018
Excellent service
Jul 13, 2018
Racine Toyota was probably one of my best if not the best buying experiences I’ve had in my life and this was vehicle #22 for me. Lee Ann was very helpful and she understood my budget and made it work. I’m very happy with my overall buying experience and even happier with my new truck.
Jul 10, 2018
Called and asked about 2016 Honda Pilot if it’s available? And that said yes! When you came in and do the drive test ? I said today when I arrived there that said oh the pilot it’s already sold yesterday. I like what? You told me 30mins ago that’s available
Jul 4, 2018
nice people. good place to buy cars
May 11, 2018
Dealer responded promptly.
May 12, 2018
Response from current dealership:
Thanks! I am glad that we were able to help!
Dec 20, 2018
Response from current dealership:
Thank you for your kind words. We are really glad you enjoyed your visit !
Mar 2, 2018
I bought my car from Racine Toyota 2months ago, but I still didn't get my license plate yet. We called financial manager Jason several times, he kept saying that the license plate was on the way. The guy who sold car to me and the sale manager are not working at the Racine Toyota any more.
I don't know how to get my license plate. I paid for it but nobody taking care of that. I won't recommend anybody go to the dealer.
Feb 9, 2018
Rude, would not work with me because I'm 227 miles away
Feb 12, 2018
Response from current dealership:
Scott we have sent several emails responding to you. Would you please check your spam file? Please let us know if the emails are not there. You can call us (262) 886-5111. Ask for either Kassandra or Pat
Horrible and misleading prices!
Advertised as CPO and when making an
offer they tacked in a CPO charge of
$1000 on top of the advertised price.
They also wanted to charge me for Auto
Theft Insurance for $250. Shady
practice!
Nov 15, 2017
Response from current dealership:
We are very sorry the experience at our store did not meet your expectations. We did offer to sale the vehicle at the price that the car was listed for on this site and included the certification. The offer was declined.We do have other vehicles (Tacoma's ) that will fit your budget. The price listed will include CPO.
Jun 3, 2017
Contacted dealer through email never returned email. Following day I called them period I talked to the salesman Patrick who told me the truck was not available to see at the time cuz they were cleaning it up. Very suspicious sings it was on cruise.com already for two days. He told me he would call me back when it was ready to be shown. Never called back. Called two days later to find out that the car had been sold. I will never contact them again.
Jun 4, 2017
Response from current dealership:
We are sorry for the way you feel. The vehicle you were inquiring about was actually sent and sold at an auction in a wholesale transaction as it did not pass our standard safety and mechanical inspection. It was not retiled to another consumer.
Aug 14, 2016
This car has been unavailable for months, dealer stated they
have not been able to get the Internet Listing service to
remove from site. Dealer said they would honor the price of
this car and sell us a brand new 2016 for the same price.
Needless to say this never happened. We wasted over an
hour just in driving time to find out we once again were being
scammed by another car dealer.
Jul 24, 2016
Great! Will call on them again.
Jul 20, 2016
Very nice and helpful.
Jul 17, 2016
Car did it have options listed on site and it took a while to get
return phone calls. I called several times to see the car and it
took 24 hours to get a call back and the car did not have most
of the options listed on your site
May 19, 2016
Responded immediately. A pleasure to work with-clean new facility and no-
pressure sales staff
Apr 28, 2016
Quick reply will see truck this weekend
Mar 9, 2016
Responded but couldn't answer question
I had. Vehicle was listed with a trim
level different than what pictures of the
car and interior showed. Stopped by
without an appointment to look
quickly......was greeted quickly but then
when we viewed car the kid knew
nothing about it and didn't even offer to
find out answers. He said "I don't know"
to everything. Suburban was is rough
shape, and someone paid way too much
for an LS that was advertised as an LTZ
Dec 4, 2015
good price and i purchased vehicle. Too much pressure to
purchase extended warrantee which did not want.
Oct 5, 2015
Although I didn't buy a car, I thought I was treated very fairly at
the dealership.
Sep 27, 2014
Excellent price.Good customer service