ZaZa Motors

Used Car Gurus messaging system--dealer did NOT respond back quickly--left voice msg for dealer---then a response of call them back--looking for CarFax or similar on vehicle for sale--then car was sold--far too long of trying to contact dealer for simple request

Great help will try and go get this coming week end ,

Just ready for it to be delivered to me as soon as possible

The salesman and the general manager were both trying to sell me the same car independently. They acted like the other person was stealing their sale and put me in the middle of their conflict.

True Customer Oriented

I was very happy with the quickness of them reaching out

Run away from this store. Frank is not an honorable man to do business with. I purchased a vehicle on August 25th. I still don't have a clear title for my vehicle as of September 28th due to previous ownership. So I have a vehicle that Colorado DMV won't title with the current paperwork provided from the store. Did I mention the transportation damage upon arrival? Frank doesn't return my calls. Weak.

Positive interactions about vehicles

The dealer was professional and patient. There were a few things wrong with the vehicle that was not disclosed unfortunately we had to find out when we signed the contract. I can say there was an attempt to correct a few the problems, but it left a bad taste because we felt the dealer was not totally honest.

Professional, prompt and attentive. Vehicle as described.

Excellent dealership to buy a car from. Came from out of town and Sammy did a great job making the process simple and efficient. He did everything he promised and had the car ready to go for a long roadtrip home. I would buy from them again.

Great Inventory

Dealer was quick responding to me. I was in the area and stopped by to have a look at the vehicle. The vehicle was clean and exactly as described. Sam was friendly and accommodating. He answered all the questions. It was a pleasant experience.

They really flooded me information and insight about this particular vehicle and was eager to help me secure the purchase.

This dealer was very easy to work with and I was able to make a great deal in purchasing the truck. He kept in contact with me. When the truck was delivered it was as advertised.

I bought this car

great service

Our salesman, Sammy, has been wonderful.

Up front prices and follow up!

Good

They were very helpful in making me feel good about the automobile and when I could come and test drive

They were respectful

Dealer was very professional and took all options to get me the car but a down payment was asked so I declined the offer

Responded quickly. Helped me out tremendously. Ended up buying the car from them.

The lady I spoke to was real helpful. Thanks

Description was "Immaculate", but car had damage not shown in pictures. Also, they put new tires on the car but they were a mis-matched set.

Dealer responded promptly!

Excellent! Dealer representative was excellent Unfortunately I was unable to gain financing.

Everyone has been great to work with and made my purchase very easy and stress-free knowing I’m coming from another state to buy a truck

Excellent communication. Dealer very patient.

Great Thanks for the respond

Good

Excellent customer service

Not a good experience: 1st & last online purchase of vehicle. CST SVC was ok. They recommended hiring mechanic to view vehicle for us; we should have. Delivery is through 3rd party & not timely. 2 of 4 we dealt with have quit within the last week. We got our vehicle yesterday, 2 wks after buy, driver dislocated mirror prior to unloading. AC in front of cab stopped working same day as delivered, aftermarket bumper doesn't fit right, new tires, rocker arm loose, hear the knocking after engine running for a while. low oil pressure-oil pan leak at filter, new oil. minor seat securements broken for drop-dwn foot space covers when using for cargo w/o seats (to be expected-2005 & they are plastic). CST SVC is the only thing I can fault ZAZA for, as I did not go in person to view my potential purchase. For the low miles (if true) for this yr. vehicle, we will pray nothing else goes wrong as 37K mi. is low for 2005. Fits or family size, cargo space, good make/mod when maintained-300K mi(+)

Felt pushed to buy as they were to willing to ship it to me even after I told them I needed to see any vehicle and test drive it before I bought it. they seemed more interested in getting off their lot no matter.

Very responsive...

Always kelp on contact to see if I was still in the market

They reached out and were nice, but I was just window shopping for now.

Very responsive after I reached out to them. They’ve also been transparent and helpful regarding the vehicle. Hopefully we can make a transaction soon.

Responsive..

Wonderful experience with this dealership. I had questions and they had answers.

Great experience

Bought a 2006 Jaguar XKR. Car was in overall beautiful condition but with a couple of relatively minor issues they didn’t say anything about. Not a dealbreaker, just wish they were a little more forthcoming about everything. Staff and salespeople were very pleasant and responsive. Bottom line, I would buy from them again in the future.

I saw this car from CarGurus and made an appointment with the dealer. The car was in very good condition and the dealer was able to answer all my questions. He also knew the car and we had a good test drive. Less than an hour later, I signed the contract of sale for the car. I'm very happy about it.

They contacted me via email as requested. I asked for the CARFAX and maintenance records. They stopped writing. Moreover, the price of the vehicle increased by one thousand dollars.