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Dealer Reviews

Based on 22 reviews
All reviews are verified visits to the dealer. – Learn More
Marcos
Feb 17, 2026
Good.
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Mar 9, 2026
Response from current dealership:
Thank you for your feedback! We're glad to hear you had a positive experience with us. Thanks for choosing Your Choice Autos - Waukegan
Donald
Jan 28, 2026
My brother and I had a very smooth and simple process with ease...and we live out of town. Muhammad at Your Coice Auto Sales took very good care of us. We are very happy with our purchase!!!
1 of 1 people found this review helpful.
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Mar 9, 2026
Response from current dealership:
Thank you for sharing your experience! We're thrilled to hear that Muhammad provided excellent care and made the process smooth and simple. Our team always aims to make every purchase easy and stress-free for our customers.

We're so glad you and your brother are happy with your vehicle and truly appreciate your kind words.

Thanks for choosing Your Choice Autos - Waukegan
Brandon
Dec 22, 2025
Great dealership
1 of 1 people found this review helpful.
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Mar 27, 2026
Response from current dealership:
Thank you! We’re glad you had a great experience with us and appreciate your support.

Thanks for Choosing Your Choice Autos - Waukegan
Robert
Dec 8, 2025
Helpful
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Mar 27, 2026
Response from current dealership:
Thank you! We’re glad we could be helpful and make your experience smooth. Thanks for Choosing Your Choice Autos - Waukegan!
Sep 22, 2025
Our experience was not so bad. The sellers were very friendly and patient. We came to purchase on September 6th. There was a lot wrong with the truck for the price. They told us they would fix it and we could come pick it up in 2 days. Well 2 days turned into 14 days. So our business took a huge hit during those 2 weeks. When we finally picked it up there was still a lot that didn't work. No brake or tail lights, the chicken lights did not work, turning signals did not work, reverse notification beep worked when we test drove not it doesn't. Gas tank barley had enough gas to make it to the station. Tires were bald. We live about an hour away, that is a long distance to drive without any lights. And they never entertained negotiating the price. We will still have to put in a good $7000.00 just to bring it up to code. I would go back, but I would be ready with questions. Staff very nice.
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Sep 10, 2025
Very fast response and helpful to find away to get you in a car
1 of 1 people found this review helpful.
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Rodney
Aug 26, 2025
I was taken care of very nicely and I got a really good deal and a good car
1 of 1 people found this review helpful.
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Aug 14, 2025
Very professional service was really great
1 of 1 people found this review helpful.
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Rabia
Aug 3, 2025
I am extremely grateful to the team at Your Choice Autos Waukegan. They were genuinely helpful, taking the time to walk me through everything I needed to know. It’s rare to find such a dedicated and customer-focused team. I highly recommend them and will definitely be returning for my future car needs.
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Jack Della
Jul 28, 2025
Nice people. However the car was listed at a higher price at that time than what it is at right now
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Jul 28, 2025
Great customer service, so far the truck we bought has been great had it 1 day drove 4 hours 0 issues. Even had it delivered, did all financing via phone/email less then an hour!
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Mathew
Jul 23, 2025
A wide range of vehicles were available for viewing on site. There was no hassle or delay in the process. Thank you so much.
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river
Jul 17, 2025
The staff is friendly and helpful, going above and beyond to meet your needs.
1 of 1 people found this review helpful.
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Umer
Jul 10, 2025
Excellent Experience from Start to Finish! I recently contacted Your Choice Autos - Waukegan about a Hyundai Elantra I saw on CarGurus, and I couldn’t be more impressed with the entire experience. From the very first phone call, the staff was professional, knowledgeable, and genuinely eager to help. They answered all my questions clearly, provided detailed information about the vehicle’s history and condition, and were completely transparent throughout the process. I appreciated that they didn’t pressure me at all — instead, they focused on making sure I was comfortable and informed every step of the way. When I visited the dealership, the car was exactly as advertised — clean, well-maintained, and ready for a test drive. The staff even took the time to walk me through the features and helped me compare my options. I highly recommend Your Choice Autos - Waukegan to anyone looking for a reliable used car and a smooth, stress-free buying experience.
1 of 1 people found this review helpful.
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May 25, 2025
Great people
1 of 1 people found this review helpful.
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Apr 8, 2025
Good fellows
1 of 1 people found this review helpful.
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Marty
Feb 18, 2025
Run away from this place! I am from out of state, but they had a car I was interested in. We talked on the phone a couple of times, and I agreed to buy the car from them after they offered to have the car delivered it to me. They sent me a contract, which I signed, and I paid them a $1,000 deposit via credit card. The very next day, they TEXTED and told me they sold the car to someone else. My contract didn't matter, my deposit didn't matter. Totally without scruples for them to do this. Don't trust this dealer.
21 of 22 people found this review helpful.
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Feb 2, 2025
The guy was a jerk. Wanted 7000 down and was insulting, couldn't even call me on the phone. These people are lousy.
14 of 14 people found this review helpful.
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Pudg
Nov 26, 2024
Very helpful
0 of 1 people found this review helpful.
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Nov 20, 2024
Yes they contacted me friendly
0 of 1 people found this review helpful.
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Gino
Oct 22, 2024
Quick and efficient service. They addressed a few minor issues I mentioned while we completed the paperwork, at no extra cost. We will return for our next van.
1 of 1 people found this review helpful.
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Karolis
Apr 16, 2024
Super fast response
1 of 1 people found this review helpful.
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James
Feb 25, 2024
Great experience
1 of 1 people found this review helpful.
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Nov 7, 2023
My experience at Your Choice Autos in Waukegan was nothing short of excellent. I would highly recommend this dealership to anyone in search of a new vehicle.
3 of 4 people found this review helpful.
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Oct 30, 2023
The dealership boasts an impressive range of vehicles. Whether you're looking for a new or used car, they have something to suit every budget and preference. I was able to find the perfect vehicle that met all my requirements.
1 of 2 people found this review helpful.
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Oct 28, 2023
Quick Response
1 of 1 people found this review helpful.
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Oct 28, 2023
Contacted me very quick and gave me detailed information on the car
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Jon
Aug 17, 2023
Went to look at a van and it wouldn’t start, used a jumper unit to start it and let it run to let the alternator charge the battery, as soon as we disconnected the jump station it shut off again. Salesman acted like he didn’t really care.
9 of 10 people found this review helpful.
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Lei
Jul 18, 2023
Sam and his team are very kind and helpful!
0 of 1 people found this review helpful.
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Potential Buyer
May 6, 2023
1 star, they were quick to respond that's it. I bought this vehicle from another dealer and travelled to get it. This dealer ignored my questions and requests. I asked for pictures of the engine, underneath, the timing belt or chain. No response after that. The lady ignored me when I said I was out of state, she just wanted me to test drive the vehicle. Hear me out, some of us are wise enough to know how to decently inspect a vehicle not just test drive it and say wow I'll take it. Therefore I met a very professional dealer who provided me everything I requested and so I did my research and bought me a Toyota Sequoia better then this Sequoia listed. Listening to your customers requests goes a long way. If I was in Illinois at the time I would of came by. I kindly asked, i even had car guru's representative relay the message to you guy's. I have the same copy of what they forwarded your dealer. When you ignore me your ignoring a sale or at least delaying your potential commission.
23 of 23 people found this review helpful.
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Timothy
Feb 10, 2023
Responded immediately. We purchased this car. I found a brake line leak at the abs module when I got it home and checked the brake fluid level. I was able to fix it but my wife drove it home from the dealership. Good thing she didn't crash; the brake fluid level was about 1/3 full and lowering.
9 of 10 people found this review helpful.
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LC
Jan 18, 2023
Feel pleased from dealership
2 of 2 people found this review helpful.
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20
Dec 4, 2022
Very good, just looking for a darker color
2 of 2 people found this review helpful.
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Oct 27, 2022
Contacted us very quickly unfortunately the transit we were interested in had just sold. Salesperson was sincere. Will try again if another transit comes up.
2 of 2 people found this review helpful.
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Janice
Sep 13, 2022
Professional
1 of 1 people found this review helpful.
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Aug 25, 2022
Great dealership, no pressure. My car buying experience was painless.
1 of 1 people found this review helpful.
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Jul 8, 2022
Friendly people at the dealership
2 of 2 people found this review helpful.
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Praveen
Jul 7, 2022
I liked the car and was really interested in buying it based off of the price I saw at the moment. After I expressed my interest to one of their staff Jiya she knew I was interested in buying the car, her boss Sam increased the price by 3000 dollars the very next day! Like why would you increase the price the next day after someone expresses a genuine interest in buying the vehicle.
26 of 26 people found this review helpful.
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Tim
May 30, 2022
These guys are awesome!! They were honest made me feel very comfortable coming from out-of-state to purchase my Dodge charger from them. Vehicle was in fantastic shape had low miles made it the 500 mile trip home with no issues. Upon my own inspection of the vehicle when I got back to my shop there was no issues or minor work that needed to be done. Definitely will be looking this place up again in the future to buy another vehicle.
5 of 5 people found this review helpful.
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May 13, 2022
Very unprofessional & poor customer service. The Salesman Sam tried to get over by processing all my paperwork for the car before test driving the car. After sharing my desire to test drive the car Sam body language did a total 180. I did my own personal inspection on the vehicle and the car had no oil , gas, a broken window, bad transmission, horrible tires, and etc. Only reason they getting a 1 star is due to the help of the employees not including the sales staff.
22 of 23 people found this review helpful.
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Feb 27, 2022
I applied for credit and was approved but required more than double the down payment. They tole me to take it or leave it....no negotiations.
26 of 26 people found this review helpful.
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Feb 19, 2022
I want to fair. They appeared to be very busy and highly stressed when I got there at their dealership. I had been pre approved 100% financing with no money down from Westlake for this vehicle. (Bait)But when I got to talk with the 'sales Manager ' he complained about Westlake and said he wasn't be paid. So then he offered to run the loan through his finance company, ( the switch). At the end of our conversation he would sell me anything unless I gave him two thousand dollars cash up front. That was my experience so far. I will give them the benefit of doubt and try again later without out of pocket cash up front.
17 of 17 people found this review helpful.
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Francisco
Jan 5, 2022
Good service
2 of 2 people found this review helpful.
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Dec 1, 2021
Excellent experience
2 of 3 people found this review helpful.
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Jun 25, 2021
They did get back to me
1 of 1 people found this review helpful.
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Jun 20, 2021
Salesman said that they do not finance out of state.
17 of 18 people found this review helpful.
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May 30, 2021
Great prices.
1 of 1 people found this review helpful.
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Dezzie
May 26, 2021
They were awesome! They got me in the car of my dreams and it was road ready. I highly recommend this dealership to anyone looking for a quality vehicle.
2 of 2 people found this review helpful.
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May 23, 2021
Excellent
2 of 2 people found this review helpful.
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May 7, 2021
Very helpful customer service.
1 of 1 people found this review helpful.
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Mar 6, 2021
Front end was out of alignment on vehicle I test drove. Dealer said they could not fix it.
15 of 15 people found this review helpful.
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Jan 16, 2021
Good
1 of 1 people found this review helpful.
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20
Jan 2, 2021
Good customer service
2 of 3 people found this review helpful.
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Alexander
Dec 16, 2020
The employees were the least helpful I’ve ever talked with. Single word responses to my questions about the vehicle, full voicemail boxes on their phones, and giving me absolutely NO information on the vehicle I was interested in caused me to decide to NEVER consider using this dealer. Some of my concerns included why a vehicle with less than 15,000 miles had tires that were worn beyond safe use and why the battery was a completely shot non-standard brand. Were there parts switched somewhere along the way? I just had NO confidence in the dealership.
34 of 36 people found this review helpful.
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Al
Oct 29, 2020
Called and talked. A+
0 of 2 people found this review helpful.
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Brady
Oct 27, 2020
professional staff and a pleasure to work with
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Mateo
Oct 26, 2020
Very friendly
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Kevin
Sep 26, 2020
The cars were all pretty rough and they seemed disorganized. They obviously do not prep or look at the cars before selling them. Prices were low but the cars will need work. We bought one of the better looking ones but have to sort through a number of items
18 of 18 people found this review helpful.
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Jun 28, 2020
I was a day late but the dealer was a wonderful person and helpful and was going to look for one for me with the same thing in It or more if i like. I told him that i would just keep looking around and see if i see anything else and if i don't i will ask for his help. He is a very caring person and really to help me with anything that I might need in the future. That all i have to is ask and he will do his best to help me with anything. I really appreciate a person that would go out of there way to help no matter what it takes if he makes the money or not but just to help. The gentleman name is Ray I am very pleased with him too. I will go back if I see anything else or if I need help in finding something too.
2 of 2 people found this review helpful.
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Clayton
Apr 9, 2020
Yes dealer contacted us and we had the best experience with sales representative.
1 of 1 people found this review helpful.
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Tyson
Apr 1, 2020
This is my 3rd consecutive vehicle that I have purchased from Your choice autos Waukegan, and each time the process gets easier and quicker. Their customer service is exemplary. I would do business with them again.
1 of 1 people found this review helpful.
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Greg
Mar 31, 2020
Ray was very helpful, happy with my purchases I bought 2 Cargo Vans. I would highly recommend them
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Drake
Mar 17, 2020
Excellent dealership! I had a great experience in purchasing my car! The salesperson was very professional and polite.
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Chad
Feb 12, 2020
Overall very helpful ant attentive to my needs
0 of 1 people found this review helpful.
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Cole
Jan 17, 2020
Such great service
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Jan 11, 2020
Great
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Oct 3, 2019
They were quick to respond
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David
Aug 31, 2019
Very helpful
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ULT
Aug 14, 2019
This dealer I contacted several times and they claimed they had the car and within a half hour of arriving I called aging to view this car. When I got there they said they had the car in the lot and will drive it around. They came up to me 10 minutes later and said sorry it was sold. They had this listing up for weeks and its a week since they claimed it was sold and it'still listed for sale. They lied with the usual come-on in and all the time have not had this car. The place is also a dirty scummy lobby and office. They are just an underhanded unethical business.
24 of 24 people found this review helpful.
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Alex
Aug 1, 2019
#####RIP OFF REPORT##### Massive selection of poorly maintained used cars at inflated prices. The service staff was more then happy to walk me around with a jump pack to see the cars. After having to jump all the cars I wanted to see it was safe to say I shouldn't buy any of this poorly neglected cars . When I mentioned some of the problems to the sales staff they just brushed me off and said they could easily get more money for the car then they where asking . Sure you con artist good luck hahaha!
26 of 27 people found this review helpful.
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James
Jul 10, 2019
Very good
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Joseph
May 30, 2019
The staff knew I would be racing from work to them & they told me not to rush or get into a car accident. They understood my wife is dyeing from lung issues even though she never smoked & has to take steroids to breathe & is in a double wide wheelchair & 5 litters oxygen tank because of that. She also has, lots of other stuff I have to take into the mini-van so she can be made as comfortable as possible, so I had to make sure it would all fit in the back. They knew a dog was tied to the side kitchen door high on his neck, so he couldn't sit down/lay down, only stand & if he sat he would hang himself & it was a hail storm last Feb. 2018 in Evanston. So, we had to take the blind, Epileptic, toothless dog with us into the area with their A/C, so his fits wouldn't trigger. He can't be left alone or he cries because he doesn't know where he is or who will take care of him if he has a fit. They took a good deal, down payment we could afford on our very limited & fixed money. Thank G_d!
4 of 14 people found this review helpful.
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Feb 8, 2019
Nice Salesman
2 of 2 people found this review helpful.
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Abed
Dec 31, 2018
Helpful
2 of 2 people found this review helpful.
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Sadoka
Nov 19, 2018
It appeared that this is not a dealership. I never found the listed address and gps stated that I had arrived while still in the middle of a very busy, poorly lit road. My contact could not even easily direct me to the location. He offered to meet me at a nearby location so I could follow him. Not a safe situation for a single female after nightfall.
18 of 18 people found this review helpful.
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Nov 3, 2018
I loved the fact that I had the opportunity to view / test drive several different cars. I also liked the idea of having the option of a payment plan. I was asked to leave 100$ deposit just so dealer would not sale it before my return with my down payment. I decided to not purchase car so i returned for my 100$ deposit and the manager gave me a really hard time on getting it back. The manager answered questions for me a couple of days with my initial car shopping experience and sat in tge same office. Wierd??The manager told me i must provide a receipt. I was given a bill of sale only. My salesman even confirmed i paid the deposit as well. I was given a hard time due to the fact that i was a fenale shopping by myself. After 15 minutes, i did receive my deposit back. Every business leader should have integrity to serve their customer. I woukd have never did that id i was a manager there. It totally made me questiin if the car woukd have been safe to purchase after getting that deposit
19 of 21 people found this review helpful.
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Colleen
Oct 8, 2018
They tried to help but I don't have a way to get to Waukegan
3 of 3 people found this review helpful.
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Oct 3, 2018
Great attetative and friendly
0 of 1 people found this review helpful.
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Sep 25, 2018
Contact fast
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Jul 30, 2018
Excellent fast efficient
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Edith
Jul 9, 2018
Really good service!
0 of 1 people found this review helpful.
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Tim
Jun 28, 2018
Dealer was quick to call back and did everything they could to answer my questions.
2 of 3 people found this review helpful.
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David
Jun 14, 2018
Quick response. Vehicle was as they said it was. Personable.
1 of 2 people found this review helpful.
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Mike
May 26, 2018
My experience with Your Choice autos was great thanks Ray and team. got me approved for better truck at good price.
2 of 3 people found this review helpful.
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Nicholas Hunter
May 21, 2018
Wouldn’t recommend. Incompetent sales associate. Car turned out to have a plethora of problems after we drove it home and they made us sign a sheet waiving responsibility for anything that is wrong with the car after they drove home the point that nothing was wrong so can’t worry. They try to reassure you that they fix whatever is wrong with the car when it comes in, but why didn’t they fix all these things on the car we ended up purchasing when it first came into their possession. Lazy and unprofessional. It puts a bad taste in my mouth about a dealer I believed was reputable based on other reviews.
21 of 22 people found this review helpful.
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May 3, 2018
Bad experience, not only did they clear codes on the car to hide that it had a big money repair, the vehicle was filthy, had no gas, and refused to deal on the car after they tacked on their bogus “dealer and paperwork” fees. Not a good experience.
21 of 21 people found this review helpful.
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Carl
Apr 23, 2018
Very good.
0 of 4 people found this review helpful.
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Mar 23, 2018
Language barrier made it difficult to understand over the phone. But they did contact us back.
4 of 5 people found this review helpful.
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Chris
Mar 15, 2018
Called multiple times no answer called multiple numbers no answer decided to drive to the dealership. Not one vehicle listed was on the lot was given dirty looks by the people working like my money wasn’t good there
16 of 17 people found this review helpful.
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Feb 27, 2018
We drove 7 hrs to visit dealer., arrived shortly before close. We were told that Jorge takes customer sevice to heart, employees like family, suv had been in shop all day to ensure we made it home with it. Told it was looked over top to bottom, front to back, but yet a bulb had to be changed before we could test drive. Required to put down $200 deposit, which started feeling like automatic sale even before test drive. All seemed ok on short test drive except low gas. Paperwork took up until closing. Less than 8th mile away at gas station it became clear the gauges just didnt work, further driving, abs started pulsating. Once home, we had a honest, true mechanic do multipoint inspection and diagnostic to see how bad we had been taken.... There is over $2200 to $2300 in repairs we have to see to despite being told tip top shape. Advice to any that visit shop... Go early in day, have own mechanic do multipoint inspection and diagnostic at local auto parts dealer, dont do deposit, be prepared to ask same questions a few times with rounded replies or simply go else where. The staff did appear curteous and friendly, but our experience was a complete sharade in terms of quality for cost of vehicle.
33 of 35 people found this review helpful.
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Feb 21, 2018
Great service
1 of 5 people found this review helpful.
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Herman
Feb 6, 2018
Yes they got back to me ASAP.. I am still undecided as to what I want to buy next.
0 of 3 people found this review helpful.
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Dec 18, 2017
Very helpfull
1 of 3 people found this review helpful.
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5
Dec 16, 2017
The replied, but stopped replying when I asked them for any information about the condition of the car. I was going to fly there and drive it home so I really needed to know how safe it was for the trip. - lyle
17 of 18 people found this review helpful.
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Char
Dec 15, 2017
The company replied and was forthcoming about my options.
0 of 2 people found this review helpful.
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Dec 13, 2017
The did complete negotiations over the internet & phone. Answered all questions honestly and let me know what were the "issues" at this price range. Purchase the vehicle and have never been happier! I'd do business again in a heartbeat!
1 of 5 people found this review helpful.
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Dec 9, 2017
They are friendly, got a lot of selection for a used car dealership but are a little pushy on cars. Now it could be my age being on my 18yo but still. Not a bad place to shop
1 of 4 people found this review helpful.
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Dec 4, 2017
Always offered to come in
0 of 2 people found this review helpful.
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Nov 24, 2017
Didn't buy here but staff was friendly and helpful
0 of 3 people found this review helpful.
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Nov 13, 2017
Honest about condition of the car. Saved me a long trip.
1 of 2 people found this review helpful.
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Oct 25, 2017
They called me 2 weeks later then told me that the car was sold. They offer me a more expensive truck
5 of 5 people found this review helpful.
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Sep 6, 2017
They would not answer any of the simple questions I asked. Poor service. If they would have just answer 2 questions they would have more than likely have had a sale and I would have my new project truck. I would not drive over an hour if you are to lazy to answer a two questions. How are the tires? And how are the rocker panels on the bottom, are they rotted out? I f the tires are bad I just would have brought along a trailer, If the rockers were bad i just would have brought along my body guy. To bad it looks good but I am so tired of crappy service, i would not buy anything from them. wish I could give them a -5 stars
33 of 35 people found this review helpful.
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Paul
Sep 4, 2017
Respond on time
3 of 8 people found this review helpful.
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T
Aug 27, 2017
Am. Looking forward to meet with them and get the car I've been waiting for.
0 of 6 people found this review helpful.
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Aug 24, 2017
Quick response
2 of 9 people found this review helpful.
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Jun 24, 2017
The salesman Are was very helpful and smart guy! I will be going back there again!
1 of 10 people found this review helpful.
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Leobardo
Jun 3, 2017
Very unhonest, check engine came on as soon as I bought the car, slowly falling apart, would not recommend!
34 of 36 people found this review helpful.
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May 28, 2017
Took a long time to respond. Drove 1 hour and a half to find a truck that had recently been already painted interior dash center console both visors too. Wasn't to happy with my visit.
20 of 20 people found this review helpful.
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May 5, 2017
Highly dishonest and you must be careful when buying a vehicle from them. I checked out 6 vehicles that I was interested in and each one had issue after issue that they did not disclose. They were very upset that I was pointing out problems with the transmission and serious electrical problems. Hey, another one bites the dust! Just another shady car dealership among the THOUSANDS that are out here!
52 of 53 people found this review helpful.
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Jun 2, 2017
Response from current dealership:
GuruBS7V,

Thank you for your feedback and we are sorry to hear about your experience. On our website, every vehicle that is up for auction is listed with information and pictures. We do this so that people can see the vehicles before visiting our auction. Then, two hours before each auction begins we have a viewing period where anyone can come and inspect each vehicle. We are one of the only public auto auctions in the Chicago area and we acquire vehicles in different ways. Some we get ourselves, but we also take vehicles on consignment from private owners, and receive donations from compan
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Apr 29, 2017
I dont live in waukegan and they were willing to come get me in milwaukee for the vehicle
4 of 7 people found this review helpful.
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Apr 27, 2017
The dealer knew that we were coming. But still we had to wait for 40 minutes to see the car. Most of the cars are for auction and are unused since few months. No warranty or guarantee offered. Doesn't at all negotiate. Invest time to visit only if you really like the vehicle. Pictures and the original condition differ.
25 of 26 people found this review helpful.
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Jun 2, 2017
Response from current dealership:
EmperorsYCP,

Thank you for your feedback. We are sorry to hear about your experience and the wait. At our location, we do have both retail vehicles as well as auction vehicles. All of our inventory is listed on our website for both auction vehicles and those that you can purchase retail. For the auction, we offer everyone the opportunity to come two hours before the auction begins and inspect each vehicle. This helps ensure people are informed before bidding on any vehicles. We also acquire vehicles different ways. Some we get ourselves, but we also have vehicles listed on consignment from
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Zane
Feb 20, 2017
Very good attention i am very satisfied
4 of 7 people found this review helpful.
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Jan 27, 2017
Great guys
5 of 7 people found this review helpful.
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Jan 1, 2017
first walked in and no one came out to sell me a car. walked in the building and took 5 minutes for someone to talk to me. sales people did not get out of their chairs and had to talk across the counter. salesperson was full of crap on what he told me. for example, a new car battery costs $600. OK prices. Charged me $169.00 for service fee??? Said they would replace the dead battery prior to signing then after signing, they said they did not have a battery that would fit after they promised to replace the battery. Said brakes were damp from being next to the lake, got home and rear brakes were shot (of course). Got home and the lousy battery was not put in its holder and bolted down after they “tried” to replace it. Overall, don’t trust anything they say, check the car yourself, but the price was fair.
35 of 35 people found this review helpful.
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Raie
Dec 26, 2016
Great price
4 of 6 people found this review helpful.
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Michelle
Dec 1, 2016
Responded right away. Too far away though.
2 of 6 people found this review helpful.
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Nov 25, 2016
They informed me they do not do buy here pay here. Even though I was not interested in buy here pay here just wanted to know their financing abilities.
1 of 7 people found this review helpful.
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Bob
Oct 15, 2016
Very helpful
0 of 1 people found this review helpful.
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Oct 12, 2016
This was the easiest car buying experience I've ever had. They do not pressure potential customers. I purchased a 2003 Lexus RX300 & had it inspected by my mechanic before I bought it. My mechanic said it needed new front & back brake pads & rotors. Your Choice Autos fixed the brakes that very same day at no cost. I highly recommend Your Choice Autos, just make sure you have researched or spoken to a good mechanic to ask about what makes, models & years are usually more reliable & which makes, models & years to avoid before you go to look at cars, this will narrow your search to the vehicles which will probably be the best to look at . Also have a mechanic inspect the car first so you know if it needs any repairs & you can negatiate the repairs when making an offer. My son will be buying his first car in the spring, we will buy one from Your Choice Autos in Waukegan again.
12 of 15 people found this review helpful.
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Robert
Aug 23, 2016
Friendly and courteous. Listened to my needs.
1 of 3 people found this review helpful.
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Jim
Aug 13, 2016
Asked if it had rust. Only response was to come and look at it. 80 miles away, lemons would have if given some more info.
12 of 12 people found this review helpful.
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Steve
Aug 5, 2016
There was damage to the front end of the car when I looked at the car I did phone up asking if the body was in good shape and was told it was. Go figure.
11 of 11 people found this review helpful.
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Susie
Aug 3, 2016
Dealer was prompt when responding and went the extra mile to find out whether or not this particular car has a sealed transmission or an actual dipstick in the transmission for checking ones own fluid. They also called and emailed a follow up. There are some great people at this establishment!
2 of 3 people found this review helpful.
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Latin American S.A.LLC
Jul 26, 2016
The dealer dealt with my needs very respectfully even brought title to the house after work 9 pm at night
3 of 4 people found this review helpful.
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Fred
Jul 17, 2016
Seller responded quickly.
0 of 1 people found this review helpful.
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peter
Jul 10, 2016
Good selection good experience
1 of 2 people found this review helpful.
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madonna
Jul 10, 2016
according to Review the car ik ok for finance , but the dealer demand for cash plus $800 for warranty ‼️
11 of 11 people found this review helpful.
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Dean
Jul 6, 2016
I got a call from a number in waukegan but no message no nothing, I guess they don't want my business
6 of 6 people found this review helpful.
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Ashton
Jul 3, 2016
Excellent experience. Great service, fast purchase, friendly personnel and knowledgeable. The whole sales process was easy and smooth.
0 of 1 people found this review helpful.
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Tyler
Jun 15, 2016
The overall experience was great. I have had the pleasure of dealing with them and they have been most pleasant, attentive and concerned about my satisfaction. Great service, a good selection of clean, affordable vehicles.
1 of 2 people found this review helpful.
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William
Jun 12, 2016
A comfortable and professional car buying experience. Here the salesman is extremely knowledgeable about every single car, and is passionate about finding the perfect car for you. He made the entire car buying process seamless, I'll come here again for more great deals!!
1 of 2 people found this review helpful.
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Victor
Jun 2, 2016
They really made car buying easy and pain free. That is why I always buy my cars from Your Choice Autos. Great staff, great prices and great experience.
0 of 1 people found this review helpful.
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Arabinda
Apr 12, 2016
All the cars that I saw were worse than before. They are all junk vehicles. The Ford Taurus I saw was like about to fall off. the KIA was even worse. Be careful before bying anything there.
10 of 10 people found this review helpful.
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David
Apr 7, 2016
Still waiting for the title
8 of 8 people found this review helpful.
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Heather
Apr 5, 2016
I actually called the dealer and then went there to test drive the car. I ended up buying the car for a lower price because the car needed mechanical work. The owner is really nice and worked the deal with me. All the people seemed eager to sell but I don't think the vehicles really have a good mechanical look over before they are sold.
6 of 6 people found this review helpful.
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David
Mar 27, 2016
good
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Tony
Mar 18, 2016
Friendly people.....
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Genevieve
Mar 14, 2016
Excellent Good used car selections. They have 9 locations and financing available.
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Winnetta
Mar 4, 2016
They were great in helping me
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Anton
Feb 9, 2016
good customer service and and good deals. I am very happy with the dealership and I will recomend anybody to take a visit.
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Kevin
Nov 6, 2015
very good transaction
1 of 2 people found this review helpful.
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