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Dealer Reviews

Based on 22 reviews
All reviews are verified visits to the dealer. – Learn More
Wagner
Mar 19, 2026
I booked a test drive, which I would definitely recommend. When I arrived, I was introduced to Zee, the Sales Executive. He was very helpful, and the experience from start to finish was excellent. Thank you very much.
Is this review helpful? Yes | No
Mar 27, 2026
Response from current dealership:
We’re thrilled you had an excellent experience with Zee and enjoyed your test drive! Your recommendation means a lot to us.

Thanks for Choosing Your Choice Autos - Elgin!
Jan 29, 2026
Helpful and friendly
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Mar 9, 2026
Response from current dealership:
Thank you for your kind words! We're glad to hear our team was helpful and friendly during your experience. Providing excellent service and making our customers feel comfortable is always our top priority.

Thanks for choosing Your Choice Autos - Elgin
Jessica
Jan 28, 2026
The car was not on the condition that pictures show.
1 of 1 people found this review helpful.
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Mar 17, 2026
Response from current dealership:
Hi Jessica,

Thank you for your feedback.

We strive to represent all of our vehicles accurately through photos and descriptions. Since our inventory consists of pre-owned vehicles, there can sometimes be normal wear that may not appear exactly the same in pictures due to lighting or camera angles.
Jennifer
Jan 27, 2026
Very responsive and helpful in buying my car virtually.
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Mar 9, 2026
Response from current dealership:
Thank you for your feedback! We're thrilled to hear that our team was responsive and helpful throughout your virtual car buying experience. We always strive to make the process easy, convenient, and stress-free for our customers.

Thanks for choosing Your Choice Autos - Elgin
Nov 18, 2025
Overall good experience. They contacted me to verify the vehicle I was interested in. They had it ready for me to see upon my arrival. They were willing to negotiate on my trade in and the new car. No frills, just down to business.
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Mar 27, 2026
Response from current dealership:
Thank you for your feedback! We’re glad we could make the process smooth and straightforward for you.

Thanks for Choosing Your Choice Autos - Elgin!
Bob
Oct 3, 2025
Very supportive from arranging an inspection to all the rest
1 of 1 people found this review helpful.
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Mar 27, 2026
Response from current dealership:
We’re happy to hear our team could support you throughout the entire process! Your satisfaction means a lot to us.

Thanks for Choosing Your Choice Autos - Elgin!
Oct 2, 2025
Guys were awesome! Sold me a quality work vehicle for a very reasonable price. Will definitely be checking back as I own a flooring business and need vans all the time. Thanks guys!!
3 of 3 people found this review helpful.
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Mar 27, 2026
Response from current dealership:
We’re thrilled you’re pleased with your new work vehicle! We’re here whenever you need another van for your business.

Thanks for Choosing Your Choice Autos - Elgin!
Aug 23, 2025
Difficult to get any information from. Asked for certain pictures because I live 3 hours away, was told to call salesman so I called and was told he’s too busy with other sales never heard back from anyone again. Woman who was texting was rude based on how I was reading her texts.
5 of 5 people found this review helpful.
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Aug 1, 2025
The dealer didn’t work with my financing bank. The car was sold before I could qualify for their recommended bank.
3 of 3 people found this review helpful.
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Luna
Jul 31, 2025
The sales team was very helpful and competent and the finance team was equally helpful and kind. I am very impressed with the professionalism and the level of service provided.
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Julian
Jul 25, 2025
It was an amazing experience. The staff are very friendly, knowledgeable, professional and helpful.
1 of 1 people found this review helpful.
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Ruh
Jul 20, 2025
We came to purchase the 2012 buick enclave but we loved the 2016 they had well buffed and clean car we loved it as soon as we drove it and the process took us less then 35 minutes no pushy sales by salesperson here like you get typically at every other dealership Ask for Zee he helped us with easy and fast service
3 of 3 people found this review helpful.
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Jun 26, 2025
I recently purchased a 2018 Jeep from Your Choice Auto Sales, and I couldn’t be happier with the entire experience. From start to finish, Zee went above and beyond to make sure everything went smoothly. He wasn’t just trying to sell me a car—he was genuinely focused on helping me find the right vehicle that fit my needs and budget. The Jeep I bought was clean, well-maintained, and exactly as described online. Zee gave me a fair deal, walked me through all the details patiently, and answered every question I had without rushing me. His honesty, professionalism, and customer service really stood out. The paperwork process was smooth and transparent, and I drove off the lot with full confidence in my purchase. I’ve bought cars before, but this was by far one of the easiest and most satisfying experiences I’ve had at a dealership. Highly recommend Your Choice Auto Sales to anyone looking for a reliable used car—and make sure you ask for Zee! He’s truly someone you can trust.
4 of 4 people found this review helpful.
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Apr 21, 2025
Dealer contacted me then hadn't heard back. When I called and spoke to salesman told me he was busy with other sales. Wouldn't recommend
3 of 3 people found this review helpful.
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Apr 1, 2025
Vehicle was as advertised great service was driving away in my new wheels in no time at all. Thank you Brian
1 of 1 people found this review helpful.
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Mar 6, 2025
Oscar is a fantastic guy and a great salesman.
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Jacqueline
Feb 16, 2025
The Representatives answered all questions concerning this vehicle I appreciated the Video
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100
Feb 10, 2025
Good response but too many miles on vehicles
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Feb 6, 2025
Did not work with me I told them would put down payment and pay i cash in a week told me they couldn't do that
1 of 2 people found this review helpful.
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Jay
Nov 25, 2024
Persistent
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Jul 23, 2024
Like the salesman. He left an email with options for my purchase.
1 of 1 people found this review helpful.
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Jun 4, 2024
Never talked to anyone however the dealership did a great job letting me know they were ready to deal
1 of 1 people found this review helpful.
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Troy
Mar 30, 2024
Wonderful!
1 of 1 people found this review helpful.
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Lisa
Mar 10, 2024
Response was fast & professional.
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Oct 20, 2023
I recently contacted them in search of a new car, and I can confidently say it was a positive experience. The staff was friendly and knowledgeable, and they provided excellent customer service throughout my visit. They were patient in addressing my questions and guiding me through the selection process.
1 of 1 people found this review helpful.
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John
Jul 6, 2023
Very responsive
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Larry
Jan 5, 2023
People where nice to talk to and helpful
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Apr 1, 2022
We were really excited when we found this car on cargurus, and it was easy getting a hold of the dealership. Our sales rep was named Brian, and he was very friendly and thorough in going through all the paperwork. It was a first come first serve, and I'm glad we got lucky. The car was well taken care of, and the paperwork provided a maintenance review from the previous owner. I really love the car and I hope it lasts me a long while!
5 of 5 people found this review helpful.
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Bruce
Feb 12, 2022
Very good, right on it and polite
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Max
Oct 11, 2021
Very quick and informative. In and out in 30 minutes. Clean cars/drives good.
3 of 3 people found this review helpful.
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Apr 14, 2021
he is good
1 of 1 people found this review helpful.
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Dec 31, 2020
Good communication
2 of 2 people found this review helpful.
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Dec 15, 2020
Car looks way better in photos. Very misleading. Car had so much body and interior damage, I wasn’t sure it was the same car.
13 of 13 people found this review helpful.
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Samuel
Nov 29, 2020
My experience made me feel like family! f you are looking to buy a car, I would highly recommend this place. Your Choice Autos - Elgin.
1 of 1 people found this review helpful.
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Oct 22, 2020
Fast response
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Ruben
Sep 28, 2020
My overall experience was very pleasant.
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Sep 1, 2020
Great
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5
Aug 5, 2020
Nice people. Gave me space and time to look over the truck. The truck needed work and some items were not listed in the description. Tires were completely gone, the rear passenger door didn't open, and the truck has an evap code. They were willing to negotiate and replace the tires. The truck just wasn't a good fit for me.
4 of 4 people found this review helpful.
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Kenton
Aug 1, 2020
Bought the car, I ask them to do a video of car good and bad point 17 year old car 51,xxx miles. They left alot out Hail damage, rotten leather back seats, engine low compression light on. The list can go on. I have bought 3 cars on Cargurus this year all 3 bought and paid for before I ever saw them 2 were A Plus this one No way. They are the ones that give car dealers a bad name
11 of 13 people found this review helpful.
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Derrick
Jul 18, 2020
Very friendly salesman who helped me get the best deal on the car I wanted.
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Robert
Jun 28, 2020
Got a pretty quick response.
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May 20, 2020
great service
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20
Mar 18, 2020
Excellent?
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Feb 21, 2020
Good and quick
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Feb 6, 2020
Purchased honda accord. Very HAPPY & SATISFIED with the purchase. Will definitely recomend . Thank you
1 of 1 people found this review helpful.
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Feb 6, 2020
After 5 emails back and forth they told me that the car was going thru evaluation and then that they did not have it available for sale.
4 of 4 people found this review helpful.
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Wesley
Feb 5, 2020
Great experience at Your choice dealership
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Nov 24, 2019
NICE people, ABIT Far
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Oct 12, 2019
i purchased another truck from rhem
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Jul 4, 2019
Good
1 of 4 people found this review helpful.
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May 14, 2019
Went to go see the car and I test drove it. I had a problem starting the car up. Plus the car was making some loud noise. Most of their cars are over priced. Would not recommend buying a car from here.
21 of 22 people found this review helpful.
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Tyler
Apr 27, 2019
Truck sounded horrible, I did do an application before going since it was a long drive. They did not contact me I always had to contact them. They also said I was approved but then said i had to show them my bank statements for the last 4months to make sure my checks are really getting deposited. I own my business and bought multiple brand new cars and not once have been asked this so needless to say they ran my credit just to be nosy in my bank statements. that would have been nice to know prior to running my credit. I dont need random people looking through my purchases.
17 of 18 people found this review helpful.
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Hiroshi
Apr 21, 2019
Very kind people.
2 of 2 people found this review helpful.
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Mar 26, 2019
Vehicle needs much work, needs outer tire rod due to steering wheel shaking. Also a new fan for the a/c n heat system
18 of 19 people found this review helpful.
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Frank
Mar 17, 2019
Friendly dealership
2 of 3 people found this review helpful.
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Dawn
Feb 28, 2019
Awesome place to buy a car!!!!
1 of 2 people found this review helpful.
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Otis
Feb 4, 2019
I talked to a woman who was really helpful. I was too late they had already sold the viehichal.
1 of 2 people found this review helpful.
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Mike
Dec 28, 2018
Dealership said that "door ajar" lights are commonly on Fords, especially in the cold weather. Car was in an accident and dealership could not provide any information about it.
9 of 9 people found this review helpful.
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Hector
Nov 19, 2018
This car was so jacked up. The camera wasn't working. They installed white lights for the 4 way hazards. Look like pop was spilled on the seat controls & with the cold spell we recently had the dial was frozen. Couldn't control the heat but it blasted on... The kicker was they didn't have much wiggle room on the price....
15 of 16 people found this review helpful.
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Danielle
Nov 18, 2018
Working to get me approve
0 of 2 people found this review helpful.
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Oct 23, 2018
dealer sent e-mail with name to call - we called early next day- were told contact not available, we asked if there was someone else we could talk to- were tolk no- left message asking contact to call us- we really wanted the car-got same e-mail- never got a call after several calls to dealer. Yesterday we purchased our second choice. I'm not surprised that the car has not been sold!
10 of 11 people found this review helpful.
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Mitchell
Oct 2, 2018
Great place. Car is solid
0 of 2 people found this review helpful.
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Tim
Sep 2, 2018
Dealer waited 2days to contact me. Emailed me a generic response at 10:30 at night. Didn’t bother to respond . Showed me poor customer service. Won’t deal with a business like that. Moved on.
14 of 14 people found this review helpful.
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Lyric
Aug 11, 2018
Great customer service!!
1 of 3 people found this review helpful.
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Jul 9, 2018
Kyle was helpful when I went to the dealership
2 of 3 people found this review helpful.
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Devlonne
Jun 30, 2018
Informative
0 of 2 people found this review helpful.
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Thomas
Jun 29, 2018
Replied immediately
0 of 2 people found this review helpful.
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May 19, 2018
Great
0 of 1 people found this review helpful.
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May 12, 2018
Responded via e-mail per my preference. Very prompt with response and willing to help with my needs.
1 of 2 people found this review helpful.
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May 10, 2018
Car broke down 2 days after I bought it
20 of 21 people found this review helpful.
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Tim
Jan 10, 2018
Tires were bald and cars I seen in there ads buried in back lot. Definitely didn't look as nice as pictures and descriptions
32 of 33 people found this review helpful.
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Dec 31, 2017
Amazing
1 of 8 people found this review helpful.
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Bill
Dec 14, 2017
So far so good. I have not bought yet but I am sure I will be buying from Your Choice Elgin. They are totally no pressure and that is everything to me. Joey the salesman I worked with is great. Totally takes his time and makes you are comfortable. Real good guy. They also have an outstanding selection cars.
1 of 3 people found this review helpful.
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Michael
Dec 4, 2017
Truck has changed cluster truck has around 490k not 155k miles this was a bad truck and dealer isn’t truthful
25 of 26 people found this review helpful.
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Nov 18, 2017
the were very explicit to go to the auctions for their cars and find good deals.
2 of 7 people found this review helpful.
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Nov 15, 2017
Got an email but no info on car. I wanted a Carfax but never got one. Or a personal call.
8 of 9 people found this review helpful.
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Joe
Nov 8, 2017
Great
2 of 7 people found this review helpful.
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Bertha
Oct 30, 2017
Horrible, I bought a car and as soon as I get it The following day the check engine lights came on and led to 2 weeks of aggravation. I still have the car and the check engine has been fixed after going back and forth with the dealership.
22 of 24 people found this review helpful.
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Oct 19, 2017
contacted me
0 of 7 people found this review helpful.
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Oct 3, 2017
I filled out their application just to find out that they don’t do business with people out of state.
11 of 16 people found this review helpful.
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Aug 29, 2017
Car was definitely not as described. Looked at rest drove another car. Lost our application, then as they said was holding car for us. Turned around and sold it. After giving us the run around for the day
24 of 25 people found this review helpful.
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Aug 23, 2017
They stayed late and have great customer service. Be sure to contact George Serrato at Your Choice Auto!
2 of 7 people found this review helpful.
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Tywan
Jul 25, 2017
So far so Good!! I purchase the vehicle it was some things I didn't like about it but they accommodated me on it so it's good
2 of 6 people found this review helpful.
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owen
Jul 25, 2017
Good
0 of 9 people found this review helpful.
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ANITA
Jul 8, 2017
I spoke to Elgin Auto. They told me about the car. They were honest. I decided the car was not for me.
0 of 3 people found this review helpful.
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Jacqueline
May 25, 2017
Super
0 of 4 people found this review helpful.
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JULIA
May 20, 2017
I got a car before I had the chance to visit them BUT they responded to my inquiry about a car they had w/in 24 hours and I really appreciated that. I'll remember that next time I'm looking! Thanks!
2 of 6 people found this review helpful.
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Floyd
Apr 20, 2017
Never spoke with anyone at the dealership. We went to look at the car and it was not at all as pictured. The tires were bald, the headlights were in horrible condition and there was a hole in the driver side floorboard. We looked at some other vehicles on the lot. I would liken this to a junkyard, not a car lot.
32 of 34 people found this review helpful.
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Apr 14, 2017
Good customer service!
3 of 5 people found this review helpful.
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Mar 3, 2017
Not much to about the dealership, besides that they could be a little more organized and professional.
9 of 9 people found this review helpful.
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Justin
Jan 24, 2017
Nice friendly knowledgeable and very helpful service. Easy to deal with. I like the fact that the dealership has no haggling. I would highly recommend this dealership to anyone.
1 of 2 people found this review helpful.
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Dominique
Dec 25, 2016
They were very helpful
1 of 4 people found this review helpful.
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Luke
Dec 24, 2016
Friendly Courteous Sales Professionals The sales process was smooth and fairly quickly.
1 of 2 people found this review helpful.
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Bodhi
Dec 19, 2016
The best and honesty people. Came here to purchase a used car and the price was the same as quoted and the salesman was great and honest.
3 of 4 people found this review helpful.
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Felicia
Dec 19, 2016
Didn't return emails or phone calls after she had out info to try to finance us, very poor customer service!!
9 of 10 people found this review helpful.
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Luca
Dec 16, 2016
salesman at your choice autos is always a pleasure to work with.
2 of 2 people found this review helpful.
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Tracy
Dec 10, 2016
Emailed to tell me car would be ready for test drive, we drive almost 2 hrs up there and the car is in the shop.
20 of 20 people found this review helpful.
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Dec 1, 2016
Very friendly straight forward
4 of 5 people found this review helpful.
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Sonia
Nov 24, 2016
So far so good.
3 of 6 people found this review helpful.
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