Westshore Mazda

I was looking at a car listed online for 15.5k. Fair deal, about 1.5k below the KBB Dealer value. I inquired about the final price, excluding sales tax and registration... they sent me the price, which made me laugh out loud They seriously tried to tack on 5k in bogus fees, for a 15.5k car. That's a third of the advertised price... in fees! They also tried to say the original price was 21.5k... but oh they're giving me a 6.4k discount. What's the point of a 6.4k discount if you're going to tack on 5k in fees? The scary thing is, they're doing this because they're successful in deceiving potential customers. I really hope people in Florida really aren't this deficient in math to fall for this. Just shows what happens when you don't invest in your education system...

Absolutely wonderful buying experience! Customer Service is outstanding!! 100% recommended.

They will try and force you to spend almost $3,000 on a power train warranty. In every other dealership this is an optional expense.

So amazing front to back. I will go nowhere else for another Vehicle.

Quickly responded to information request. Provided transport to the dealership. Salesman and finance person were honest and friendly. Could not get a price that included auto,dealer fee, tag and title registration. They insisted on including an advantage plan in the out the door price. Still a good deal but higher than advertised.

Has the car I wanted but horrible experience with Cody. Purchased from competitor instead in town. Cody never got back to me on time and when he did forget what our prior conversation was and didn’t provide info I needed. I called him 3 times and he was always on lunch and said he would get back to me. He never called back. Only responded by email with yesterdays answers

Very communicative but unfortunately car sold while I was on the way to test drive

Everything was explained and I got the information I needed thanks

Unfortunately a complete disappointment.. dealer took advantage of the situation that I flew in from Georgia to Florida to get the car. Day before we agreed on a price with the general sales manager Jafaar. I sent the summary asked about the mileage, asked if the car has any dents, scars or accidents, as I said nothing is visible on the photos. The mileage with 11,510 was confirmed and no accidents or damages noted. I booked the flight same day on a Saturday with a premium and flew in on Sunday morning to the dealership. Woke up at 3AM but was happy to do it. Arrived at the airport and was picked up by the sales man (which was a nice experience). Then after some small talk arrived earlier at the dealership and was able to look at the car. Car had multiple dents, was scratched / hat an accident on the bumper which would require it to replace a part as the bumper was loose. After 2 hours without offering a solution but a $100 reduction I was forced to fly home with nothing but expenses.

They respond to my first message but after I request the outdoor price they don’t replay anymore. Now I’m just getting emails with promotions. No serious at all.

Was willing to work with me and followed up.

Received email and video asap

Horrible experience. After hours of intense negotiations best out the door price for the listed price of $41,990 was $46,856.36 When I didn’t go for it, they had the guts to say “thanks for wasting our time”. I wouldn’t recommend doing any business with them.

Made an appointment with then to see the vehicle and even spoke with them an hour prior to my appointment. They sold the car to someone else while I was doing test drive. Poor business etiquette, I won’t be shopping with them again.

Very helpful

Horrible experience, complete waste of time. The car was not as advertised (in my opinion), and VERY dirty. They told us it had been detailed, but It was filthy. After driving it, we could not believe that it was on the lot, it should have been sent to the auction. The car did not seem mechanically sound, we didn’t even feel safe driving it during the test drive. Extremely disappointing experience, we will never go on that dealer’s lot again.

Messaged through email and text. Same guy responded to both. Responded the specific vehicle i asked about was “sold” then responded to the other text and said it was available. Iffy

Very professional sales person.

Great follow up

I went to this dealer to purchase a Jeep Wrangler unlimited. When I walked in the girl just asked me you can sit here. Then she asked me my name add and email tele and then my car ( that I own) asked me for my key said she’s going to get the mileage ! Ok then they asked me to move it ( no parking very congested) I went out and someone moved it, without my permission. The breaks went to the floor absolutely no breaks, they were fine when I drove there. I wouldn’t move it! I was so mad, the nerve!! There were red lights flashing in the car they were going to take it for an oil change I told the girl I’m here to buy a car! Ugh the salesman finally found me he was edgy kind of person I don’t want to bore you with the rest it was a uncomfortable situation! I did buy the car it was my intention I’ve had Jeep’s and I know what I want

I was contacted promptly and all my questions were answered.

I didn’t get very much feed back when I replied to their email The dealer didn’t do anything wrong I was just hoping for more feedback to compare the other suvs I was looking at like Honda CR-V Equinox Tuscon It’s hard trying to choose the best Sub with so many choices