About Us

Westshore Honda, your go-to dealership for all your automotive needs, proudly serves Tampa, Brandon, Clearwater and all points between. We strive to make your shopping experience the best it can possibly be – whether here at the store or at home with our 100% online tool. Our sales force follows a simple philosophy: they’re here to guide you through the process, not to pressure you. All our associates are knowledgeable, courteous and friendly. Our finance department is here to work on your terms, not ours. From our guests with a sterling credit rating to our friends who may need a little help, everybody is treated the same: like family.

Our Amenities

  • Cafe
  • Complimentary WiFi
  • Free Popcorn
  • Service Savings Club
  • Westshore Advantage
  • Awesome Referral Program

Media

Service Info

Service Hours

Dealer Reviews

Based on 10 reviews
All reviews are verified visits to the dealer. – Learn More
Mar 6, 2026
Very helpful still considering
Is this review helpful? Yes | No
Jan 13, 2026
Offer I got online significantly increased when I got to the dealership
3 of 3 people found this review helpful.
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Nov 29, 2025
They responded to me promptly and provided me with information in a decent fashion
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Nov 15, 2025
Great crew
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Jul 18, 2025
Quick call back
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Robert
Mar 30, 2025
Salesman reached ou, helpful answered all questions
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David
Dec 7, 2024
Bait and switch. 6k in fees disclosed on the website only AFTER they get your contact info. Hard pass.
33 of 33 people found this review helpful.
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Oct 19, 2024
I think, I should have read the reviews on this dealer before going...... What ever the online price is add 6-10k to that price and that will be mostly what you will be paying. They try to force you to buy some bs warranty, that's like 4k, which all it cover is all the nonsense dealers try to add at the end of the deal. Told me they would sell for 30k, I told them 28k max, met him in middle at 29k, and then they come back that they can't sell for less then 32K (FYI, the car was priced at 24,500). TOTAL WASTE OF TIME.
44 of 44 people found this review helpful.
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Sep 26, 2024
very nice but bought car elsewhere
5 of 5 people found this review helpful.
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Cynthia
Jun 9, 2024
Excellent! Hawaii Mike was very helpful and friendly. He made the sale easy and smooth. I would recommend him and Westshote Honda to everyone. Michael Alexander II also made sure to get us the best finance rate and payment option.
Is this review helpful? Yes | No
Linda
Mar 14, 2024
The representative reached out immediately and was very helpful provided information via video which was great! Thanks Maddie Nelson
1 of 1 people found this review helpful.
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Mar 14, 2024
We had a great customer service experience. The team was great from start to finish.
1 of 1 people found this review helpful.
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Jan 18, 2024
They agreed to a price one day then added 6000.00 to the price the next day. Won’t be going back to westshore Honda.
50 of 50 people found this review helpful.
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The
Jan 3, 2024
I am just in complete shock on how they handled my advance for a vehicle at their location like some small mom and pops dealer. I'm completely pre-approved and ready to go but to tell me that upgrades are mandatory to purchase with a vehicle that in the car Fax shows the same upgrades are still on the vehicle which means it's an expense that they were not responsible for is just straight rip off. I'm disappointed!
55 of 55 people found this review helpful.
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Antonio
Nov 23, 2023
Terrible customer service. I called in to inquire about a car, when the salesperson spoke to me they said that they charge an extra 4k not including taxes or fees. When I thanked him for his time as I wouldn't be interested in this sort of deal, the salesperson hangs up. Just unprofessional. No one should be paying an extra 4k out of pocket in bs fees lol. Look elsewhere people!
68 of 68 people found this review helpful.
Is this helpful? Yes | No
Jan 1, 2024
Response from current dealership:
I am very sorry to hear you had a bad experience when you were shopping with us for a vehicle. Please give me a call to discuss the situation, Lynne Hudson (813)361-2472.
larissa
Nov 13, 2023
Go here knowing that whatever price you see online is 6k less then what you will see at the end.Maybe even 10k more which is what I ran into. I wasted several hours there. They had the car listed online for 23k, when I got there it was 25,500 and then some 3k package deal that has to come with any car you buy which I didn't want, a $1200 dealership fee and they even managed to add another $600-800 fee I forgot for all the detail work and servicing they do on used cars? I think 3 other line items of fees. I came in for a 23k dollar car that I thought would be maybe $27k max after dealer fees and taxes. They wanted 36k AND to trade in my car which low balling would be worth 5k. i laughed at them and said you know i wouldn't even give you 36k and keep my own car? They asked me to work with them and went down to 33k without my car. FIND ANOTHER DEALERSHIP
57 of 57 people found this review helpful.
Is this helpful? Yes | No
Jan 1, 2024
Response from current dealership:
I am very sorry to hear you had a bad experience when you were shopping with us for a vehicle. Please give me a call to discuss the situation, Lynne Hudson (813)361-2472.
Oct 27, 2023
Worst dealer experience! Had an appointment set and drove hours to be told the vehicle is not available. My point of contact who I had the appointment with never reached out and told me anything changed. Promised me the he would have everything ready and then turned into a ghost after that. Even after driving 4+ hours and getting to the location he never showed his face once instead, I had to be delivered bad news by other people that said the vehicle was not there.
52 of 52 people found this review helpful.
Is this helpful? Yes | No
Jan 1, 2024
Response from current dealership:
I am very sorry to hear you had a bad experience when you were shopping with us for a vehicle. Please give me a call to discuss the situation, Lynne Hudson (813)361-2472.
Marielena
Oct 2, 2023
Client advisor still had us come out to the location which he then tried to push a different make/model when the vehicle we inquired about sold over the weekend. He never communicated.
47 of 47 people found this review helpful.
Is this helpful? Yes | No
Jan 1, 2024
Response from current dealership:
I am very sorry to hear you had a bad experience when you were shopping with us for a vehicle. Please give me a call to discuss the situation, Lynne Hudson (813)361-2472.
Barb
Aug 22, 2023
Unfortunately the salesperson delayed reaching out to me with a quote for the trade in value of my car. When I asked him to confirm the vehicle was still available he assured me it was. Other sources said it had been sold and the website confirmed this. So glad I checked as I would have had a 100 mile round trip for nothing!
46 of 46 people found this review helpful.
Is this helpful? Yes | No
Jan 1, 2024
Response from current dealership:
I am very sorry to hear you had a bad experience when you were shopping with us for a vehicle. Please give me a call to discuss the situation, Lynne Hudson (813)361-2472.
Girish
Jul 22, 2023
After discussion via text and email with Jacob Randeau, I went to the dealership. Jacob didn't meet me even though he said he will. There was another sales associate who was assisting me. The price of vehicle is not as advertised. They added another 3998 dollars worth of dealer packages (called Westshore advantage package) which I said I didn't want. They refused to take it out saying it is already priced into vehicle. There was a $1198 dealer fee also from what I recall. I finally had to walk out seeing all these hidden fees and wasted couple of hours of my time.
84 of 84 people found this review helpful.
Is this helpful? Yes | No
Jan 1, 2024
Response from current dealership:
I am very sorry to hear you had a bad experience when you were shopping with us for a vehicle. Please give me a call to discuss the situation, Lynne Hudson (813)361-2472.
Jul 21, 2023
I just contacted them and they already responded.
2 of 2 people found this review helpful.
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Jul 20, 2023
The worst experience anyone could have. I drove two hours to see a Venza 2021 for asking price of $30,000. When i got there the price is 36,000 plus taxes. When Westshore Honda tells to drive over there be ready over $6,000 over the asking price (jokers)
68 of 68 people found this review helpful.
Is this helpful? Yes | No
Jan 1, 2024
Response from current dealership:
I am very sorry to hear you had a bad experience when you were shopping with us for a vehicle. Please give me a call to discuss the situation, Lynne Hudson (813)361-2472.
Jul 20, 2023
Great customer services and excellent salesman
Is this review helpful? Yes | No
Jan 1, 2024
Response from current dealership:
Thank you so much for the 5 stars! We hope to see you soon!
20
Jul 19, 2023
Good guys, great cars
1 of 1 people found this review helpful.
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Jun 30, 2023
Despite requesting it several times, I have yet to receive a "detailed" listing of the fees charge except for the sales tax amount.
25 of 25 people found this review helpful.
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Jun 14, 2023
Very professional. Friendly. Just wasn’t for us. Didn’t have features we wanted.
1 of 1 people found this review helpful.
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20
Jun 11, 2023
Courteous and friendly staff
1 of 1 people found this review helpful.
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Amy
May 28, 2023
Specifically asked if car smelled like smoke and was assured it did not. Well, it did. I wouldn’t have wasted my time or their time had they been honest up front.
34 of 34 people found this review helpful.
Is this helpful? Yes | No
Jan 1, 2024
Response from current dealership:
I am very sorry to hear you had a bad experience when you were shopping with us for a vehicle. Please give me a call to discuss the situation, Lynne Hudson (813)361-2472.
May 21, 2023
Good contact, we just decided to look closer to home.
Is this review helpful? Yes | No
Kesia
May 15, 2023
I doubled check to make sure the car was still available before I made the 45 min drive to Westshore Honda. Once there they told me sorry the car sold yesterday but did have a 30000+ Honda they could sell me. Very frustrating.
38 of 38 people found this review helpful.
Is this helpful? Yes | No
Jan 1, 2024
Response from current dealership:
I am very sorry to hear you had a bad experience when you were shopping with us for a vehicle. Please give me a call to discuss the situation, Lynne Hudson (813)361-2472.
5
Mar 31, 2023
Originally contacted via cell and then email. Dealer replied saying to set up an appt with a specific time but tried several time & received generic bot reply to set up an appt. Finally I called to set up appt and went to dealer. Read previous reviews about high dealer fees and car not actually there but proceeded to appt anyway. I was greeted by the online manager as person was off that day (understandable) and set me up with a very nice sales rep. He went to get the specific car that we had the appt for and took a while and could not find the car. The very nice sales rep then drove us around the lot looking for the car while trying to show us other cars instead. After a few circles around the lot and the multi-level parking garage, couldn't find the car. Said could be at their other facility and would call the following day. New received a call back but then I noticed the dealer lowered the price car $1 to refresh but still no call. Went to another deal and purchased a car
35 of 35 people found this review helpful.
Is this helpful? Yes | No
Jan 1, 2024
Response from current dealership:
I am very sorry to hear you had a bad experience when you were shopping with us for a vehicle. Please give me a call to discuss the situation, Lynne Hudson (813)361-2472.
Jay
Mar 20, 2023
Beware. This dealership will not honor any of their advertised prices on any used vehicles without purchasing a warranty service for nearly $4,000 that is not disclosed anywhere on their website. This is in addition to their dealer fee of $1,198 which is disclosed in their advertising fine print. I was quoted a price that was over $8,000 from their advertised price which was comprised of $4,000 warranty fee (non-negotiable), $1,198 dealer fee (as disclosed), approximately $4,000 tax,title,registration (as expected) and $39k base price of vehicle as advertised.
71 of 71 people found this review helpful.
Is this helpful? Yes | No
Jan 1, 2024
Response from current dealership:
I am very sorry to hear you had a bad experience when you were shopping with us for a vehicle. Please give me a call to discuss the situation, Lynne Hudson (813)361-2472.
Ronnie
Feb 18, 2023
Great service
Is this review helpful? Yes | No
Jan 1, 2024
Response from current dealership:
Thank you so much for the 5 stars! We hope to see you soon!
Jan 27, 2023
great experience!
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Jan 1, 2024
Response from current dealership:
Thank you so much for the 5 stars! We hope to see you soon!
Jan 13, 2023
Excellent place to buy a vehicle.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Jan 1, 2024
Response from current dealership:
Thank you so much for the 5 stars! We hope to see you soon!
Lee
Dec 24, 2022
Although no contact made on my part they were quick to respond to my inquiries.
1 of 1 people found this review helpful.
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Dec 26, 2022
Response from current dealership:
Thank you so much for the 5 stars! We hope to see you soon!
Sam
Dec 17, 2022
Good follow up.
1 of 1 people found this review helpful.
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Dec 26, 2022
Response from current dealership:
Thank you so much for the 5 stars! We hope to see you soon!
Todd
Dec 15, 2022
Salesperson didn't even ask my name before wanting me to drive 2 hours and test drive the car. When asked about pricing, he replied with the dumbest answer ever given in the history of car sales. The add on fees made the price $6000 higher than the price shown online.
49 of 49 people found this review helpful.
Is this helpful? Yes | No
Dec 26, 2022
Response from current dealership:
I am very sorry to hear you had a bad experience when you were shopping with us for a vehicle. Please give me a call to discuss the situation, Miguel Rodriguez Sales Manager (863)605-2698
Jun 23, 2022
Excellent. Extremely knowledgeable, polite and accommodating. I would definitely buy from this dealership
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Aug 17, 2022
Response from current dealership:
Thank you so much for the 5 stars and choosing Westshore Honda! We hope to see you soon!
Dennis
Jun 5, 2022
Worked hard to get the deal done
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Aug 17, 2022
Response from current dealership:
Thank you so much for choosing Westshore Honda! We hope to see you soon!
Apr 25, 2022
Awsome Experience!!!
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Aug 17, 2022
Response from current dealership:
Thank you so much for the 5 stars and choosing Westshore Honda! We hope to see you soon!
Apr 7, 2022
Everyone involved in the purchase of my car was very nice and knowledgeable. It was a very smooth process.
Is this review helpful? Yes | No
Apr 12, 2022
Response from current dealership:
Thank you so much for the 5 stars! We hope to see you soon!
Courtney
Mar 8, 2022
Brynn was fabulous to work with. She stayed in contact with me while I needed time for our situation to align, but not in an annoying call you every day way. She respected the timeline I gave her for when I was expecting things to be ready, and it ended up taking several weeks (yawn!). But as soon as I was ready, I texted her and his queen made a point to come in on her day off. I knew exactly what I wanted and Brynn and the finance manager made it happen. The process was as easy as can be and I never once felt pressured or “sold”. I would 1000% recommend Brynn at Westshore Honda
1 of 1 people found this review helpful.
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Mar 10, 2022
Response from current dealership:
Thank you so much for the 5 stars! We hope to see you soon!
Bobby
Jan 17, 2022
We got the deal done most important !!!!
Is this review helpful? Yes | No
Mar 10, 2022
Response from current dealership:
Thank you so much for the 5 stars! We hope to see you soon!
Jan 11, 2022
the experience started out great . .people contacted me, we discussed the options on the car, even though the salesman, wasn't an expert in the car I was looking at, it isn't his fault, he isn't a new authorized dealer of the car--I was looking at a used Gulia. Anyway . .the asking price of the car worked out pretty good, but it was the 4-5k of extra fees that were tacked on, and there was no negotiating on them. Honestly, I am surprised that they are able to stay in business with all the fees that they add on. 1900 westshore advantage 1100 for reconditioning, dealer fee 999, IMF fee which is tax for SC 500, non tax fee 385--which is tags, and than another 767 dollar fee for something else . .so at the minimum 4k of fees that you don't have a choice on . .the sales person was great at the beginning, and than when I started asking for explanations of fees, the sales person and management started getting very rude, and talking down to me . . I don't recommend these folks ..
68 of 69 people found this review helpful.
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Jan 24, 2022
Response from current dealership:
I am very sorry to hear you had a bad experience when you were shopping with us for a vehicle. Please give me a call to discuss the situation, Miguel Rodriguez Sales Manager (863)605-2698
Jan 10, 2022
I texted and called the salesman for a specific vehicle. We spoke on the phone, I sent the Vin and photos for my trade. I told him I am preapproved, he told me the vehicle was there. I texted the salesman Sunday morning before I left home, he didn’t answer my text. After driving 41 miles to the dealership, he told me the vehicle sold at 6:00PM the day before. Very frustrating and disappointing. I spent most of the day trying to make the trip worth it, but no deal. AND the vehicle is still showing for sale online. I will not be returning.
41 of 41 people found this review helpful.
Is this helpful? Yes | No
Jan 24, 2022
Response from current dealership:
I am very sorry to hear you had a bad experience when you were shopping with us for a vehicle. Please give me a call to discuss the situation, Miguel Rodriguez Sales Manager (863)605-2698
Kari
Jan 5, 2022
They wanted to add almost $10,000 in fees above the list price including $999 for not having a trade in.
50 of 50 people found this review helpful.
Is this helpful? Yes | No
Jan 24, 2022
Response from current dealership:
I am very sorry to hear you had a bad experience when you were shopping with us for a vehicle. Please give me a call to discuss the situation, Miguel Rodriguez Sales Manager (863)605-2698
Kennedy
Dec 14, 2021
We went into the dealership thinking the price of the car was as advertised on CarGurus: 20,000. When we went to look at the car and made an offer, they told us it was 27,000 and there was no negotiation. It made us feel like the dealership was acting in a very slimy way. Will be taking our business elsewhere.
46 of 46 people found this review helpful.
Is this helpful? Yes | No
Jan 24, 2022
Response from current dealership:
I am very sorry to hear you had a bad experience when you were shopping with us for a vehicle. Please give me a call to discuss the situation, Miguel Rodriguez Sales Manager (863)605-2698
Ben
Oct 3, 2021
The saleswoman was very professional and helpful. She even took the time and sent me a video Regretfully the sales management added $6,000 in junk fees. I made them a fair offer and they declined. Too bad I liked the car.
43 of 43 people found this review helpful.
Is this helpful? Yes | No
Jan 24, 2022
Response from current dealership:
I am very sorry to hear you had a bad experience when you were shopping with us for a vehicle. Please give me a call to discuss the situation, Miguel Rodriguez Sales Manager (863)605-2698
Oct 2, 2021
Very professional staff, worked hard to match my needs.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 24, 2022
Response from current dealership:
Thank you so much for the 5 stars! We hope to see you soon!
Ed
Sep 16, 2021
I got 3 different prices for the same car when speaking to 3 different salespeople: $20,900, $23,900 & $27,900. That's a $7000 difference (I did the math). Tells me that used car prices are totally arbitrary. Gives used car salesmen the reputation they deserve. I got a nice call back from the used car sales manager, but, of course, by that time the damage was done. Buyer beware (of this dealership).
38 of 39 people found this review helpful.
Is this helpful? Yes | No
Jan 24, 2022
Response from current dealership:
I am very sorry to hear you had a bad experience when you were shopping with us for a vehicle. Please give me a call to discuss the situation, Miguel Rodriguez Sales Manager (863)605-2698
Sep 1, 2021
David Ruis was definitely one of the best I’ve talked to. I’ve been talking several dealers and David knew what I wanted, got it for me and did not corner me or pressure me when making the final choice, even after changing my mind towards the end on pricing. Thank you David!
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 8, 2021
Response from current dealership:
Thank you so much for the 5 stars! We hope to see you soon!
Aug 1, 2021
great communication
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 8, 2021
Response from current dealership:
Thank you so much for the 5 stars! We hope to see you soon!
Jun 6, 2021
Very prompt follow up. Just not the exact car we wanted.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 8, 2021
Response from current dealership:
Thank you for the review! Sorry we did. not have what you were looking for, hopefully we can help in the future!
wishem
Apr 17, 2021
Good service
0 of 1 people found this review helpful.
Is this helpful? Yes | No
May 17, 2021
Response from current dealership:
Thank you so much for the 5 stars! We hope to see you soon!
Randy
Apr 16, 2021
Exceptional service by Gabby and Ryan. I purchased a great car at a very fair price. Westshore Honda did me good. Thanks
Is this review helpful? Yes | No
May 17, 2021
Response from current dealership:
Thank you so much for the 5 stars! We hope to see you soon!
Tony
Apr 2, 2021
Sales personnel replied promptly but unfortunately, Did not have the opportunity to really make any deal as the vehicle I was interested was sold. They did provide an alternative but I wasn’t interested.
0 of 2 people found this review helpful.
Is this helpful? Yes | No
May 17, 2021
Response from current dealership:
Thank you so much for the 5 stars! We are sorry we couldn't help you, but we look forward to the opportunity in the future.
Mar 23, 2021
The van matched with everything on your web site. I was hsppy with the wsy I was treated. But I did not buy from them.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 1, 2021
Response from current dealership:
Thank you so much for the 5 stars! We hope to see you soon!
Dec 12, 2020
Tyler, our salesman, was absolutely wonderful. We didn't buy the car we were looking at only because the dealership tacked on about $8,000 more then the advertised price. The $26,000 car we went to see became a $34,000 car out the door. We expected tax and licensing, but not a $2,900 "reconditioning fee" and other misc. charges. They were so sneaky, they wouldn't even let us leave with the quote. My husband and I aren't into playing games. They gave a bogus price and then had a manager come around with a "better" price. Oh, and the dealership didn't mention that the tailgate was broken. I found that myself. Apparently, the $2,900 reconditioning fee didn't cover EVERYTHING.
37 of 37 people found this review helpful.
Is this helpful? Yes | No
Apr 1, 2021
Response from current dealership:
I am very sorry to hear you had a bad experience when you were shopping with us for a vehicle. Please give me a call to discuss the situation, Miguel Rodriguez Sales Manager
30
Sep 13, 2020
Contact was immediate, but the car was sold. They offered to help me find anything I wanted, but I politely declined, preferring instead to conduct my own due diligence on line.
3 of 4 people found this review helpful.
Is this helpful? Yes | No
Oct 7, 2020
Response from current dealership:
Thank you for giving us the opportunity to earn your business. I am very sorry the vehicle you were interested in was sold. Please keep us in mind for future car buying needs. We would love another chance to find a vehicle that would work for you!
caroline
Aug 30, 2020
Really good.
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Oct 7, 2020
Response from current dealership:
Thank you so much for the 5 stars! We hope to see you soon!
Jarris
Aug 29, 2020
Awesome people !
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Oct 7, 2020
Response from current dealership:
Thank you so much for the 5 stars! We hope to see you soon!
Aug 6, 2020
The experience at Westshore Honda was amazing. Ari was a sweetheart and very nice. We got along very well. He made me feel very comfortable. Overall experience was great.
1 of 3 people found this review helpful.
Is this helpful? Yes | No
Oct 7, 2020
Response from current dealership:
Thank you so much for the 5 stars! We hope to see you soon!
Joshua
Jul 26, 2020
Ari was an amazing, no pressure salesman. Dealer was clean and everyone was extremely polite. A+++
0 of 3 people found this review helpful.
Is this helpful? Yes | No
Oct 7, 2020
Response from current dealership:
Thank you so much for the 5 stars! We hope to see you soon!
Gary
Jul 5, 2020
Good experience friendy staff busy dealership
1 of 4 people found this review helpful.
Is this helpful? Yes | No
Oct 7, 2020
Response from current dealership:
Thank you so much for the 5 stars! We hope to see you soon!
CaptJim
Jun 24, 2020
They did not have a clue between the the sales staff what the price of the car there where to many cooks in the kitchen so I bought from another dealer that gave me the out the door price And was still able to get it cheaper paid all cash
20 of 20 people found this review helpful.
Is this helpful? Yes | No
Jul 7, 2020
Response from current dealership:
I am very sorry to hear you had a bad experience when you were shopping with us for a vehicle. Please give me a call to discuss the situation, Chris Bice General Sales Manager (813)476-5656.
May 29, 2020
all the people who contacted me were very helpful.
0 of 3 people found this review helpful.
Is this helpful? Yes | No
Oct 7, 2020
Response from current dealership:
Thank you so much for the 5 stars! We hope to see you soon!
Mardi
May 29, 2020
Very helpful!
0 of 3 people found this review helpful.
Is this helpful? Yes | No
Oct 7, 2020
Response from current dealership:
Thank you so much for the 5 stars! We hope to see you soon!
Mar 13, 2020
Additional power train warranty is mandatory of $2195.00 Is added to the price posted onCarGurus . I did not buy the car.
32 of 32 people found this review helpful.
Is this helpful? Yes | No
Jul 7, 2020
Response from current dealership:
I am very sorry to hear you had a bad experience when you were shopping with us for a vehicle. Please give me a call to discuss the situation, Chris Bice General Sales Manager (813)476-5656.
Pat
Mar 7, 2020
We called the dealer and ask if they were willing to deal on the price before we drove over an hour to see the truck. They said that they were doing employee pricing on both new and used vehicles thru Wednesday, so we went down to the dealer and we were interested in buying the truck and ask them for a good price and they would not deal at all. They wanted the full sticker price plus they were charging a large amount of money for things that they had added to the truck like paint and fabric protection etc. We left and will never go back to that dealer again!
33 of 34 people found this review helpful.
Is this helpful? Yes | No
Jul 7, 2020
Response from current dealership:
Pat, I am sorry to hear you had a bad experience when you were shopping with us for a vehicle. Please give me a call to discuss the situation, Chris Bice General Sales Manager (813)476-5656.
Patrick
Feb 20, 2020
The dealership was bright, shiney, big and loaded with people anxious to help you buy a car. The script was no different than any other dealership I had been to. The "let me talk to my manager" dance was in full effect. In the end, they were thousands more than the other places I shopped. Perhaps if they spent less on the aesthetics of the show room, they could have been more competitive. Most of the dealerships use the same script but, this place felt more pressured. I won't bother the next time I need a vehicle. Opinions do vary but, this one is mine.
33 of 33 people found this review helpful.
Is this helpful? Yes | No
Jul 7, 2020
Response from current dealership:
Patrick, I am sorry to hear you had a bad experience when you were shopping with us for a vehicle. Please give me a call to discuss the situation, Chris Bice General Sales Manager.
Feb 4, 2020
They have a great deal and are really there to help you out
0 of 5 people found this review helpful.
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Dan
Dec 27, 2019
Responsive and courteous.
0 of 3 people found this review helpful.
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Nilesh
Dec 8, 2019
Excellent service
0 of 2 people found this review helpful.
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Ahmed
Nov 24, 2019
Great Customer service very responsive. Dave was very helpful and hope we buy we work out something with them.
0 of 2 people found this review helpful.
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Sep 25, 2019
i asked for a video of the car, waited and waited till next day, i never got it, i was contacted again and asked for the video, again i never got it, also i received a call from a second salesperson asking me, some really stupid questions, finally i told him i had to go and hung up, the other guy contacted me again but had the wrong car, very very incompetent group of people, don't shop there, also i just found out my sister in Tampa used to take her Honda Fit there and she caug one of the service agents lying to her, again, go to another dealer.
20 of 20 people found this review helpful.
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Never Again
Sep 3, 2019
They didn’t have the truck despite confirming over the phone and the sales guy kept leaving to go talk to his manager about who-knows-what and would take anywhere from 10-15 minutes each time. Finally, when we were able to test drive a truck, they’re price was $10k over market value. I was stunned at the unprofessional nature of this place. I would expect circus music to be playing at this clown show.
20 of 20 people found this review helpful.
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Heather
Aug 22, 2019
I actually contacted the dealer again when I didn't get a response and set an appointment time. Drove from St Pete to Tampa on a Friday during rush hour traffic (and a football game that evening). The person who I was supposed to see had already left, so I spoke with someone else who had no idea what I was there for. After waiting almost 45 minutes, they finally came back and said that they couldn't get it started, and they hadn't had it checked yet. They said they would put it into the shop the next day and then we should be able to come back to see it. Waited almost the whole next day but received no contact. Finally reached out myself to be told that they had decided to auction it. When I asked what that meant, I was told that it had 'too many' problems to deal with so they were just getting rid of it. They asked about my criteria so they could 'check our inventory and get back to you with other options'. That was five days ago, still haven't heard anything. Bought elsewhere.
19 of 19 people found this review helpful.
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Harry
Jul 14, 2019
Wow.... they came out after test drive and the price had gone to 20k. Something about a special paint job and certified fees. I felt bad for my salesman. But just because some other salesman gave way too much on a trade-in, I’m certainly not going to pay for it. A 7000.00 switch in price after you go to the showroom.
20 of 20 people found this review helpful.
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Deborah
Jun 18, 2019
Helpful and professional staff. An incredibly busy dealership, so there was a bit of a wait to be seen, but not a big deal if you are not in a hurry.
0 of 2 people found this review helpful.
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Jun 17, 2019
HORRIBLE. The advertised $12,795 ended at $16,000 after they added a $2000 drive train warranty they wouldn't remove on top of the $1000 in dealer fees and prep. Not what was advertised.
23 of 23 people found this review helpful.
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Leo
May 9, 2019
Car sales man , nice guys BUT!. I id bought the 2015 Yukon but not after i got very put out with them ,trying to get me to buy what did not need or want.I drove over 100 miles to the dealer location Car Gurus add show $33,792 got to dealer sticker price on the vehicle was 36,900 , sat down with salesman ,told me however they would honor internet price ,but then with all the add ons, he said out the door price nearly $41,000 felt very miss lead ,I told them 37,000 back and forth with his manager two or three times, I finally started walking out ,they came back and i finally came to agreement and I bought it for 37,500 I knew i had to pay sales tax , title and tag transfer fee but ,and I did but after lot of Aggravation different sales people. after the deal was done between 2 salesman ,the third try again jack the price up 41K again trying add the west shore warranty deal ,OMG ,I said NO! NO! then he begin to belittle me like i was a dumby for not buying warranty plan.
20 of 20 people found this review helpful.
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Apr 7, 2019
Very cordial. I never went to see the car.
3 of 3 people found this review helpful.
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William
Mar 6, 2019
the experience could have been better I did purchase the car but took forever to get the paperwork done about half a day.
2 of 3 people found this review helpful.
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10
Jan 31, 2019
Very honest.
0 of 3 people found this review helpful.
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Jan 3, 2019
Nice staff and pleasant experience
2 of 3 people found this review helpful.
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Dec 14, 2018
Extremely friendly and helpful. Tyler was the salesman who helped me, a pleasant young man willing to do what I asked unfortunately Chevrolet did not design the Camaro for golfers...my golf clubs will NOT fit in the trunk. No sale! I was ready to buy this car until I opened the trunk.
1 of 3 people found this review helpful.
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Unhappy customer
Oct 7, 2018
My experience with Kuhn Honda was like most experiences people have at dealerships, the sale was more about them selling a vehicle then your overall interest and happiness with your purchase. When the paperwork was finally finalized it was not what we agreed upon. I would never buy again from this dealership.
9 of 9 people found this review helpful.
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Oct 2, 2018
They were very responsive, but just didn't have what I needed car-wise
0 of 1 people found this review helpful.
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Vijay
Aug 18, 2018
Dealer did not reveal the hidden charges upfront until after we talk about the final purchase price. Surprisingly they put charge of $1999 for reconditioning fees in addition to Dealer fees which was already on higher end. Car was in good condition however for a 3+year used car they charge heavily to make it super expensive and you can always get a new car in the same price.
15 of 15 people found this review helpful.
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Aug 14, 2018
Very friendly and willingness to help was astrinomical
Is this review helpful? Yes | No
Connie
Jul 14, 2018
Great dealing with the Salesman. Easy transaction. Very satisfied with vehicle.
1 of 1 people found this review helpful.
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Clark
Jul 9, 2018
Kuhn promptly returned my contact. Salesman then made an offer. After all the add on fees, some of which were high for dealerships in that area they offered a price $6000 higher than the one advertised on Car Gurus.
16 of 16 people found this review helpful.
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Sebastian
Jun 19, 2018
Was great with the sale didnt get the car I was looking for but did get a car that was cheaper
Is this review helpful? Yes | No
May 5, 2018
The dealer resonded with a few hours of my inquiry. Unfortunately the car I was interested in had already sold. They did suggest other options and were eager to assist.
1 of 1 people found this review helpful.
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Mar 9, 2018
I called Jessica to let her know we were coming into town and would like to see the car. We live in Fort Myers which is over 2 hours away. When we were closer to Kuhn Honda we let her know we were going to be there shortly. When we arrived at the dealership she texted me that the vehicle was already sold that morning. I was literally in the parking lot when I got the text and was stunned that I drove all the way there for nothing. When we inquired as to why she had not called us to inform us that is was sold, she responded that they do not have a system to let other salesmen when vehicles are sold. She told us since we did not leave a deposit the vehicle could be sold to others. It would of been nice to be given the option to leave a deposit but none was ever offered. VERY UNPROFESSIONAL. We left the dealership without even entering. Don't want to do business with people who are not considerate or professional.
18 of 18 people found this review helpful.
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Troy
Mar 7, 2018
Kuhn Honda by no means accurately advertise their vehicle prices. Here is what Kuhn Honda advertises! "Our goal at Kuhn is to save you thousands on any vehicle in-stock by presenting market-based Internet Value Pricing. We do not artificially inflate our vehicle prices, attempting to win a negotiation contest with our guests! We do not play pricing games." This statement is not true. They advertised a GMC Acadia for $24,435, but would not sell it to me for that price. With all their hidden fees the real price of the SUV was over $31,000.00. When I pushed them for the advertised price they hung the phone up on me and would no longer talk with me. Then the vehicle was suddenly removed from their site and CarGurus. I talked with an assistant manager and two salesman at Kuhn Honda about this to no satisfaction. When I wanted to talk with the General Sales Manager he would not take my several phone calls nor return them. So if you don't want to waste your time I would strongly suggest not dealing with this dealership or be prepared to pay more than their advertised price..
24 of 25 people found this review helpful.
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Feb 13, 2018
Came down to my price and was treated with respect and very professional ! I would buy from Kuhn Honda again! Ask for Harry , he got me in the car I wanted and was great!
1 of 2 people found this review helpful.
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Jan 24, 2018
Pleasant conversations with the online salesman. Provided info I asked. Negotiated without pressure. Ended up buying the vehicle for price I needed.
0 of 1 people found this review helpful.
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Juan
Jan 24, 2018
Great service, worked with me to make a good decision. I ended up buying the truck.
0 of 1 people found this review helpful.
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Jan 18, 2018
I actually bought the truck the same day I found it on car guru . Kuhn Honda was fantastic. I recommend them to anyone
0 of 1 people found this review helpful.
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Kim
Jan 15, 2018
Salesman was helpful but when it came down to pricing they added an additional $2,000 to the price for a reconditioning fee which was unexpected.
10 of 10 people found this review helpful.
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D
Dec 31, 2017
The listing for the car was poorly worded and contained a lot of vague references to "Dealer Prep fee ( which was 1999.00) that took the fair price over the top to high.
17 of 17 people found this review helpful.
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Dec 15, 2017
The whole process of buying a car was easy and smooth with them. No back and forth and pushy sales men.
3 of 4 people found this review helpful.
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Dec 4, 2017
They got back to me but the car had been sold
2 of 3 people found this review helpful.
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Sherry
Nov 9, 2017
very responsive
1 of 3 people found this review helpful.
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kenny
Nov 4, 2017
Harry in the internet sales dept was great and the deal was made over the phone as we had to drive up from Fort Myers. He honored the deal and was done in 2 hours. They will get my next car purchase as well:
3 of 4 people found this review helpful.
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Sylvia
Oct 5, 2017
The dealer was attentive to my needs and wants regarding the car I was interested in. I did purchase the car and he did follow up to be sure everything was alright. I was pleased with the service.
1 of 2 people found this review helpful.
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Linda
Aug 16, 2017
I got a couple of messages that were very courteous.
0 of 1 people found this review helpful.
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Matt
Aug 7, 2017
Great
1 of 2 people found this review helpful.
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5
Jul 25, 2017
Good follow up.
2 of 3 people found this review helpful.
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Carlos
Jul 1, 2017
Very good response time.
0 of 2 people found this review helpful.
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Emily
Jun 26, 2017
Had a great experience with Kuhn Honda and their sales person and manager. They were kind and professional!
3 of 4 people found this review helpful.
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Mary B.
Jun 10, 2017
They actually had one of the two autos I located on cargurus in inventory. Their quote was remarkably higher than the one posted herein,. They were highly inflexible and overpriced as a dealership, even though I did find our sales person gentile and fair in discussing options, without pressuring a sale.
10 of 10 people found this review helpful.
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Harriet
Apr 21, 2017
It was a very pleasant experience, I found the car on line, fill out my contact information, and was contacted by the dealership.
1 of 4 people found this review helpful.
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Mar 28, 2017
Fast and quick response to inquiries
0 of 2 people found this review helpful.
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5
Mar 6, 2017
They contacted me quickly but were evasive with my cost questions.
5 of 8 people found this review helpful.
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Susan
Feb 16, 2017
Quick response. Very nice.
0 of 2 people found this review helpful.
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John
Feb 14, 2017
Slow to respond, never gave a sales invoice when asked just a few cheap shot number on an email and always asked for you to come in to jab more numbers in when unexpected.
6 of 8 people found this review helpful.
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Marty
Jan 24, 2017
It was great....impressive and our salesman, Jerome, was very helpful. Unfortunately it was not exactly what we wanted so we did not make a purchase. I would highly recommend Kuhn Honda.
1 of 1 people found this review helpful.
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Marie
Jan 12, 2017
excellent response
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Saul
Dec 11, 2016
Good following up with me, they sent out too many e-mails and followed up by too many phone calls; however, they would not budge on their prices. They lost me as a potential customer because I continued my search until I found a Dealership who gave me $1,477.00 more discount than Kuhn Honda.
6 of 7 people found this review helpful.
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jim
Nov 16, 2016
The first time I contacted them they said the car was sold. A week later the ad was still running and they said the car was still available but they needed to confirm. The next day they said the car was just sold that morning. They were pleasant to deal with, just a bit unorganized.
5 of 5 people found this review helpful.
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Jon
Nov 10, 2016
Excellent, professional and efficient. I would recommend this dealership.
3 of 3 people found this review helpful.
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gregg
Nov 4, 2016
fast answer
1 of 2 people found this review helpful.
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Maria
Nov 1, 2016
I had 2 phone calls from Orlando I want to do business with him. Very nice, professional and knows what I'm looking for.
1 of 2 people found this review helpful.
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jared
Oct 18, 2016
paperwork was fast, deal was great and Jerome B was easy to work with. they got me a 3.99 int rate on used car which I was happy with.
3 of 3 people found this review helpful.
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Oct 20, 2016
Response from current dealership:
Your fantastic review was quite a refreshing read! I am happy Jerome provided you with an efficient and well-informed customer service. Enjoy your new car!

Josh Smith | Internet Director | josh.smith@kuhnautogroup.com | 813- 872-6353
Oct 16, 2016
Purchased a different vehicle than went there for. Have to bring back to get inside cleaned in a spot on ceiling that was not cleaned after I pointed it out. Not too happy with the warranty after I found out later that my daughter bought same vehicle with lifetime warranty and mine was only 90 days.
5 of 6 people found this review helpful.
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Oct 18, 2016
Response from current dealership:
Thank you for taking the time to share your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Josh Smith | Internet Director | josh.smith@kuhnautogroup.com | 813- 872-6353
Lindsay
Oct 15, 2016
Jerome was very helpful and friendly! Helped me find my perfect car!
1 of 2 people found this review helpful.
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Oct 18, 2016
Response from current dealership:
Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you.

Josh Smith | Internet Director | josh.smith@kuhnautogroup.com | 813- 872-6353
Frank
Sep 28, 2016
Was able to work out a deal with them within a couple of days. They were flexible enough to hold the car for me until I could travel to Tampa to pick it up. Very nice and easy to work with.
0 of 1 people found this review helpful.
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Oct 18, 2016
Response from current dealership:
Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.

Josh Smith | Internet Director | josh.smith@kuhnautogroup.com | 813- 872-6353
Roger
Sep 14, 2016
Very good salesman sliver was very helpful and Curtis
0 of 1 people found this review helpful.
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Sep 23, 2016
Response from current dealership:
Roger, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you just give us a call!

Josh Smith | Internet Director | josh.smith@kuhnautogroup.com | 813- 872-6353
Sep 7, 2016
Great melvin is wonderful. I will buy my car there
0 of 1 people found this review helpful.
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Sep 8, 2016
Response from current dealership:
Thank you so much for taking the time to share your feedback with us!  We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.

Josh Smith | Internet Director | josh.smith@kuhnautogroup.com | 813- 872-6353
Sep 5, 2016
Rapid response from salesman; unfortunately vehicle was sold same day.
0 of 1 people found this review helpful.
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Sep 8, 2016
Response from current dealership:
Thank you for leaving us this review, Rosonia. We are sorry to hear that the car you had your eyes on was already spoken for, but we are confident that we will be able to find you something just as great. At any rate, we appreciate your kind words; we look forward to seeing you again soon. Until then, please feel free to contact us if you have any other questions or inquiries. Take care.

Josh Smith | Internet Director | josh.smith@kuhnautogroup.com | 813- 872-6353
Edward
Aug 27, 2016
Joe was very helpful
0 of 1 people found this review helpful.
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Aug 29, 2016
Response from current dealership:
Edward, we appreciate you taking the time to leave us a great review! We are pleased to hear Joe did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call!

Josh Smith | Internet Director | josh.smith@kuhnautogroup.com | 813- 872-6353
Eric
Aug 26, 2016
Very nice experience! Car was as listed. Bought it!
0 of 1 people found this review helpful.
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Aug 29, 2016
Response from current dealership:
Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Kuhn Honda. Congratulations on the new car! If you have any further needs, do not hesitate to come back in for a visit.

Josh Smith | Internet Director | josh.smith@kuhnautogroup.com | 813- 872-6353
mainard
Aug 25, 2016
good not pushy
0 of 1 people found this review helpful.
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Aug 29, 2016
Response from current dealership:
Your fantastic review was quite a refreshing read! I am happy our staff provided you with pressure-free, efficient, and well-informed customer service.

Josh Smith | Internet Director | josh.smith@kuhnautogroup.com | 813- 872-6353
Michael
Aug 23, 2016
We stop to test the desired vehicle everything was OK to that point. Vehicle has some cosmetics minor problems but since isa BMW they going to be expensive. We try to negotiate the price to cover the repair but the sales person get quickly obsessed. We have couple more options to explore on that dealer but he refused to show me more cars. After we left couple minutes later some sales manager contact me but he mentioned maybe is no the car for us... And also get quickly obsessed. At the end of the day we back to the dealer to double check the car and see if we OK with paid full asked price but they make us feel unwelcome. We check the car again and know has some dash light on they mention they going to take care but get obsessed again because we are no agree to make the deal. Any way we ask the sales to fix the issue and contact me so we close the deal. They don't even call me or contact me, we text him he don't even responded. We send email to internet manager no even responded. Thanks to the horrible customer service experience we reconsider our budget and get brand new BMW 2016 . Also we going to close deal on a Mazda 6 .Two cars in 2 weeks , no referrals , and not your customer for life... That is your total loss .
7 of 7 people found this review helpful.
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Sep 2, 2016
Response from current dealership:
I am disappointed to hear our dealership was unable to provide the business you needed. We always aim for 100% customer satisfaction; however, it is apparent we have fallen short of this goal during your most recent visit to Kuhn Honda. We appreciate you taking the time to share your experience and leave this review. Reviews like these help highlight specific areas in need of improvement as we are continuously looking for new ways to improve our dealership. We'd like to do whatever it takes to regain your future business. Please contact me at your earliest convenience so that we can work toget
 More ...
Bernie
Aug 15, 2016
Heavy email followup but bought a car elsewhere before a person actually responded.
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Aug 29, 2016
Response from current dealership:
Thank you for taking the time to share your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Josh Smith | Internet Director | josh.smith@kuhnautogroup.com | 813- 872-6353
Shawn
Aug 9, 2016
I have read Kuhn Honda's ad carefully. There was no mention of a various fees charged for documentation. The price you see in the ad is never the actual sale price of the item. This is deceptive advertising & needs to stop. Why can't the dealers understand that consumers prefer to buy from an honest and upfront seller?
8 of 8 people found this review helpful.
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Aug 17, 2016
Response from current dealership:
Thank you for alerting us of this issue, Shawn.  I would like to apologize for your experience. Your feedback regarding your visit with us will be taken into deep consideration so we can identify the areas of our customer service that need improvement.  I would like to assure you that we never intend to do anything to upset our customers, however, if you are willing to contact us at your convenience, we would be more than happy to further discuss the issue and move forward in a positive direction.

Josh Smith | Internet Director | josh.smith@kuhnautogroup.com | 813- 872-6353
George
Jul 17, 2016
Car had been sold but dealer called to let me know.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Jul 22, 2016
Response from current dealership:
Thank you for your review, George. We're glad our team was able to provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care!

Josh Smith | Internet Director | josh.smith@kuhnautogroup.com | 813- 872-6353
MSpencer
Jul 10, 2016
Excellent. Responded several times via email. Never pushy.
0 of 1 people found this review helpful.
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Jul 22, 2016
Response from current dealership:
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by.

Josh Smith | Internet Director | josh.smith@kuhnautogroup.com | 813- 872-6353
Shelton
Jul 5, 2016
Quickf fast respons and friendly service! Even made that purchase!
0 of 1 people found this review helpful.
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Jul 22, 2016
Response from current dealership:
Shelton, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Kuhn Honda satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you continually trusting us with your car buying needs and we hope you enjoy your new vehicle!

Josh Smith | Internet Director | josh.smith@kuhnautogroup.com | 813- 872-6353
Ana
Jul 3, 2016
Quick and thorough response
0 of 1 people found this review helpful.
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Jul 22, 2016
Response from current dealership:
Thank you for leaving us this great review, Ana. We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future! Take care.

Josh Smith | Internet Director | josh.smith@kuhnautogroup.com | 813- 872-6353
Eddie
Jun 26, 2016
great
1 of 2 people found this review helpful.
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Jul 22, 2016
Response from current dealership:
Eddie, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Kuhn Honda! If there is anything else we can do for you just give us a call!

Josh Smith | Internet Director | josh.smith@kuhnautogroup.com | 813- 872-6353
Steve
Jun 19, 2016
Great customer service. ...
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Jul 22, 2016
Response from current dealership:
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the Kuhn Honda commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.

Josh Smith | Internet Director | josh.smith@kuhnautogroup.com | 813- 872-6353
Dennis
Jun 11, 2016
Cordial and cooperative
0 of 1 people found this review helpful.
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Jul 22, 2016
Response from current dealership:
Thank you for your review, Dennis. We're glad our team could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care!

Josh Smith | Internet Director | josh.smith@kuhnautogroup.com | 813- 872-6353
May 28, 2016
Nice people, Tampa is a bit far to visit. Interested.
0 of 1 people found this review helpful.
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Jul 22, 2016
Response from current dealership:
Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future.

Josh Smith | Internet Director | josh.smith@kuhnautogroup.com | 813- 872-6353
Monterius
May 16, 2016
My experience was very great. I was very satisfied with the services. Jerome Burggraff is an awesome sales that will work with you and get what you need. The car I brought was a great price and rides really great.
0 of 1 people found this review helpful.
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Jul 22, 2016
Response from current dealership:
Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. It’s encouraging to know Jerome was able to show you dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs.

Josh Smith | Internet Director | josh.smith@kuhnautogroup.com | 813- 872-6353
cassandra
May 15, 2016
Follow up and customer service was great.
0 of 1 people found this review helpful.
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Jul 22, 2016
Response from current dealership:
Cassandra, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by.

Josh Smith | Internet Director | josh.smith@kuhnautogroup.com | 813- 872-6353
GWEN
May 10, 2016
I went to purchase a beautiful car inside and out 2012 Infiniti FX35. Car drove great and had all the features I desire. After the test drive we did a check on everything to make sure everything worked properly. My husband noticed the back trunk area had some dampness as if water got into it after a wash or rain. And my husband also looked underneath the car and that's where all the wrong about the car was. The entire bottom was full of rust! As if the car had constantly been in snow or salt water. I felt that I was misled and lied to overall by the dealer. I felt he knew and was just trying to make a quick sale! I decided to lease a brand new 2016 Infiniti QX70 from a Infiniti Dealership instead of dealing with a Honda dealer who knew nothing about an Infiniti but wanted to sake it to me to satisfy his wallet!
5 of 5 people found this review helpful.
Is this helpful? Yes | No
May 10, 2016
Response from current dealership:
Hi Gwen, I apologize for the issues that you experienced at our dealership. This is certainly not ok, and not indicative of how we do business. I appreciate your feedback and will be addressing with my team. I am happy that you did find a car that worked for you and your family. Please contact me when you get a moment so that we can discuss what happened and do what we can to make it right. Thanks, Josh Smith | Internet Director | josh.smith@kuhnautogroup.com | 813- 872-6353
Desiree
Apr 21, 2016
Not willing to negotiate prices
4 of 4 people found this review helpful.
Is this helpful? Yes | No
May 5, 2016
Response from current dealership:
Desiree, i am concerned with your review. Please contact me at your earliest convenience so we can make things right. Best, Josh Smith | Internet Director | josh.smith@kuhnautogroup.com | 813- 872-6353
Marianne
Apr 15, 2016
Alex contacted me and we made an appointment to go see him. We realized after we got there the car would not work for us. He showed us other options and was quite patient while we looked at several vehicles (over and over). We fell in love with a Buick Enclave, test drove it and were ready to buy it. However after all Alex's efforts, his (sales, finance) Manager came over and killed the deal with her lack of enthusiasm for putting any effort whatsoever into helping us into the car. She refused to talk about it, just brought out a paper with bogus numbers (- i.e. she used 4.99 % interest without even running our credit) and said I can't get you into the payment you want. Alex asked where we were with current payment and we told him, however we never said we needed to be at that payment - we knew we were looking a much more expensive car than the one we were trading in. She DISMISSED us in less than 5 minutes after we had spent over 3 hours at the dealership. We felt bad for Alex and his time wasted. Needless to say, with our credit score of over 800, cash to put down and the ability to pay more than the low monthly payment we were paying ... we bought the same year, make and model the next day at another dealership. Very disappointed in the way we were treated and would never recommend this dealership to anyone - however Alex Ford was great to work with and a week later we still feel terrible for him losing a sale at the hands of his (sales/finance) manager.
7 of 7 people found this review helpful.
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May 5, 2016
Response from current dealership:
Marianne, I am sorry to hear about your experience at our dealership. Please contact me at your earliest convenience so i can ensure that this does not happen moving forward. Best, Josh Smith | Internet Director | josh.smith@kuhnautogroup.com | 813- 872-6353
Leonard
Apr 4, 2016
Dealing with them felt like the proverbial used car salesman experience. I got a bad feeling so checked with BBB and they were not listed. Then checked Yelp and read nothing but bad reviews so backed away.
6 of 6 people found this review helpful.
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Apr 6, 2016
Response from current dealership:
Leonard, thanks for taking the time to leave us your feedback. I would appreciate it if you got in touch with me on this so that i can turn your opinion of your dealership around. Please contact me at your earliest convenience. Best, Josh Smith | Internet Director | josh.smith@kuhnautogroup.com | 813- 872-6353
william
Apr 4, 2016
Finally found an honest, knowledgeable , courteous salesman !
1 of 2 people found this review helpful.
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Apr 6, 2016
Response from current dealership:
William, thanks very much for your review. We pride ourselves in delivering an honest hassle free car shopping experience. Please let us know if there is anything else we can do for you in the future! Best, Josh Smith | Internet Director | josh.smith@kuhnautogroup.com | 813- 872-6353
artnell
Mar 24, 2016
Great customer service deal with business smooth
0 of 1 people found this review helpful.
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Apr 5, 2016
Response from current dealership:
Glad to hear you had a smooth transaction with us! We hope to see you again in the future. Best, Josh Smith | Internet Director | josh.smith@kuhnautogroup.com | 813- 872-6353
Mar 15, 2016
Excellent follow up.....
0 of 1 people found this review helpful.
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Apr 5, 2016
Response from current dealership:
We appreciate your great review robken. Please let me know if i can help at all in the future. BEst,  Josh Smith | Internet Director | josh.smith@kuhnautogroup.com | 813- 872-6353
Pat
Mar 12, 2016
Awesome experience .. Great job .. I love my Corolla..
0 of 1 people found this review helpful.
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Apr 5, 2016
Response from current dealership:
Thanks for your great review Pat! Best, Josh Smith | Internet Director | josh.smith@kuhnautogroup.com | 813- 872-6353
Im Stupid
Mar 5, 2016
Had a decent price on the car but further research found over $1000.00 on the back end of the contract for crap charges. Do they think everyone that deals with them is stupid? Would not stop e-mailing me even after I asked them not to. I bought a car from a dealer that did not load the back end with fees.
7 of 7 people found this review helpful.
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Apr 5, 2016
Response from current dealership:
Sorry to hear about your experience at our dealership. If you have any questions or would like to talk about your visit please feel free to reach out. Best, Josh Smith | Internet Director | josh.smith@kuhnautogroup.com | 813- 872-6353
Jorge
Mar 1, 2016
Call and emailed promptly
0 of 1 people found this review helpful.
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Apr 5, 2016
Response from current dealership:
Jorge, happy to hear we were able to take care of you. Please let me know if you have any other question.Best, Josh Smith | Internet Director | josh.smith@kuhnautogroup.com | 813- 872-6353
craig
Feb 29, 2016
Great group of people
0 of 1 people found this review helpful.
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Apr 5, 2016
Response from current dealership:
Thanks for the great review Craig!  Josh Smith | Internet Director | josh.smith@kuhnautogroup.com | 813- 872-6353
joe
Feb 9, 2016
Great in any ways
0 of 1 people found this review helpful.
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Feb 10, 2016
Response from current dealership:
Joe, we appreciate you taking the time to leave us a good review. Our team is here to assist you with any questions or concerns you may have. Please let us know if you have any further questions or concerns. Josh Smith | Internet Director | josh.smith@kuhnautogroup.com | 813- 872-6353
Eric
Feb 4, 2016
Excellent, very responsive and easy to connect with. Great follow through.
0 of 1 people found this review helpful.
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Feb 10, 2016
Response from current dealership:
Eric, Thanks so much for your great review! We do our best to respond to customers in a timely manner and make their car buying process as smooth as possible. Please let me know if we can be of any assistance in the future! Josh Smith | Internet Director | josh.smith@kuhnautogroup.com | 813- 872-6353
Dailyne
Jan 31, 2016
Okay dealership. They didn't respond back in a timely manner.
4 of 4 people found this review helpful.
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Feb 1, 2016
Response from current dealership:
Dear Dailyne. I am very sorry to here you did not receive 100% from our sales staff. I would like to speak to you personally and see if I can resolve this issue. Please fee free to contact me.
Steve Restaino
Internert Sales Director
813 872 6353
Connie
Jan 21, 2016
Salesman was very nice and profession. Responded to my email request immediately and did not try to push a sale on me.
0 of 2 people found this review helpful.
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Feb 4, 2016
Response from current dealership:
Hi Connie, we are glad that you had a great time with your sales process at our dealership. If you have any questions or need anything in the future please let me know! Josh Smith | Internet Director | josh.smith@kuhnautogroup.com | 813- 872-6353
Casey
Jan 17, 2016
Very professional and courteous
0 of 1 people found this review helpful.
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Feb 4, 2016
Response from current dealership:
Hi Casey, thanks for your great review! We try to make the car buying process as simple and stress free as possible. Let me know if you need anything else!  Josh Smith | Internet Director | josh.smith@kuhnautogroup.com | 813- 872-6353
Danielle
Jan 12, 2016
No one at this dealership is pushy! Thank you!
0 of 1 people found this review helpful.
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Feb 4, 2016
Response from current dealership:
Hi Danielle, we are glad that you had a pleasant experience at our dealership. We take great pride in making sure all of our customers leave the dealership happy. Let me know if you need any help in the future! Josh Smith | Internet Director | josh.smith@kuhnautogroup.com | 813- 872-6353
Diane
Jan 7, 2016
They were very good at responding to my internet search.
0 of 1 people found this review helpful.
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Feb 4, 2016
Response from current dealership:
Hi Diane, I am very happy that you had a pleasant experience with our internet team. If you have any questions please let me know! Josh Smith | Internet Director | josh.smith@kuhnautogroup.com | 813- 872-6353
Dec 20, 2015
Great
0 of 1 people found this review helpful.
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Feb 4, 2016
Response from current dealership:
Thanks for your great review TJ! Josh Smith | Internet Director | josh.smith@kuhnautogroup.com | 813- 872-6353
Kim
Dec 18, 2015
Quick responses with professionalism.
0 of 1 people found this review helpful.
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Dec 19, 2015
Response from current dealership:
Kim, we are very happy to hear that you had a good experience at our dealership. We pride ourselves in honest, professional work, and are very happy to hear you had a great experience at our dealership. Please let me know if you have any other questions and we look forward to working with you again soon! Josh Smith | Internet Director |  josh.smith@kuhnautogroup.com | 813- 872-6353
LI
Nov 30, 2015
Excellent Customer Service. Excellent deal.
0 of 1 people found this review helpful.
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Dec 19, 2015
Response from current dealership:
Li, Thank you so much for your 5 star review. We are very happy to hear that you had a good experience at our dealership. Please do not hesitate to reach out to me with any questions. We look forward to seeing you again soon! Josh Smith | Internet Director |  josh.smith@kuhnautogroup.com | 813- 872-6353
Deepak
Nov 3, 2015
We went to Dealer and asked about the prices. I think name was Nadal. He agve us the final price. I just asked him if there is a room for negotiable. He just stood up and left. On our way back, we were discussing on our dealer experience and it was not good. never felt that we went to Auto Dealer which use to be so competitive.
4 of 4 people found this review helpful.
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Nov 4, 2015
Response from current dealership:
Deepak, I am sorry to hear about your experience at our dealership. I assure you this is not the way that we intend to treat our customers. Please contact me at your earliest convenience so that we may work towards a resolution. Josh Smith | Internet Director |  josh.smith@kuhnautogroup.com | 813- 872-6353
john
Oct 29, 2015
sales rep and financing person were easy to work with. Overall a positive experience
0 of 1 people found this review helpful.
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Nov 4, 2015
Response from current dealership:
Hi John, thank you for taking the time to leave a positive review! I am glad that you had a positive experience at our dealership, and look forward to seeing you again in the future! Josh Smith | Internet Director |  josh.smith@kuhnautogroup.com | 813- 872-6353
doug
Sep 13, 2015
No follow up after contact with sales manager was told I would be contacted that afternoon no business cards were handed out but they were courteous polite
2 of 2 people found this review helpful.
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anja
Jul 31, 2015
Quick response
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YRF
May 27, 2015
Best customer service ever. Thank you for all your help, you guys are the best in Tampa bay.
0 of 1 people found this review helpful.
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Jos
Apr 22, 2015
Good experience. Open and not pushy.
0 of 1 people found this review helpful.
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Jennifer
Apr 20, 2015
I had a pleasant experience at this dealership. They don't really negoiate, but the salesman showed me vehicles in my price range and didn't come off as pushy. I would recommend this location.
0 of 1 people found this review helpful.
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Kim
Mar 9, 2015
Went in for a test drive..was only interested in this lil green Fiat..salesman respected that..and helped make it happen...
0 of 1 people found this review helpful.
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