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West Lake Imports
About Us
Pre-Owned Car Dealership in Denver, NC Finding your next vehicle is easier when you visit our team at West Lake Imports. We have a wide selection of quality used vehicles to meet your specifications and budget. From cost-effective daily drivers to luxury cars that match your style, you can find the ride you have been looking for at West Lake Imports – we offer a fantastic selection of used cars for sale in Denver, NC. Let West Lake Imports show you how easy it is to buy a quality pre-owned vehicle in Charlotte. We believe fair prices, superior service, and treating customers right leads to satisfied repeat buyers. Our friendly and knowledgeable sales staff is here to help you find the car you deserve, priced to fit your budget.
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By Appointment Only
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1269 North Carolina 16 Business
Denver, NC 28037
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Dealer Reviews
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Mar 3, 2026
The owner went above and beyond to help me , the best communication I've ever seen in any buying to this date, I would highly recommend and buy another car from him
Feb 21, 2026
You won’t regret buying a vehicle from West Lake Imports. It was a pleasant experience doing business with Kenny.
Jan 25, 2026
Great to work with. Kenny and Angie were super helpful through the entire process!
Sep 30, 2024
No agreements reached,asking price too high.But LOOK it keeps going down.Pleasant
interaction,contacted me several times.No complaints,
Jul 7, 2024
Quick to respond. Good explanation of available vehicles.
Jul 8, 2024
Response from current dealership:
Thanks Carmella , Please let us know what we can do to earn your business .. Julie doe s a Rock Star job with Product knowledge , and with facetime reviews !! please call anytime ..
I was reluctant to go across state lines to purchase a vehicle at first, however this vehicle was only one of a very few which met my expectations so I contacted the dealer and talked with JD and decided to take the three hour drive to check it out. I found that JD had been accurate and honest with me on the phone so after thinking it over I decided to make the drive again and this time I had the cash in hand and bought the vehicle. I am very pleased with the transaction and would highly recommend this dealer and JD.
Show older dealer reviews 46
As a former owner of a used car lot of 24 years. I always tried to tell the customer what I was selling them and sell them what I told them. Chris did just that. Gave me detailed pictures and was truthful. I am very satisfied with my lincoln.
Mar 10, 2023
Response from current dealership:
Thanks for the Great review , This can be a challenging business for sure. Very nice to have positive reviews , Your Lincoln was certainly a Gem ! Congrats on your new ride!
Jul 10, 2022
good attention to my request
May 15, 2021
The dealership was super knowledgeable helpful and interested in helping me. The cars are meticulously prepared. What a super experience
May 17, 2021
Response from current dealership:
Thanks Joe for the compliments and the opportunity to earn your business . We have a great team of people from top to bottem. Our vendors and staff work hard to make sure everyone has a Great Experiance !!
Went and looked at the car. Saw the next day on their website the listing price went up $300. No reason given. Not happy.
Mar 22, 2021
Response from current dealership:
Thanks for looking and thanks for your interest in our inventory. Several reasons for a price Increase .... Added Cost usually plays a part ! As a dealer we do spend money on our inventory doing our best to make things 100% Most likly the shop spent money on this vehicle and our sales team noticed we had room to increase the price without being overpriced . We are in business to make a profit !!! So sometimes we need to raise the price.
There are areas to buy cheap... Facebook and craigslist may be some options for you in the future.
From the Owner Kenny ...
There are areas to buy cheap... Facebook and craigslist may be some options for you in the future.
From the Owner Kenny ...
Mar 7, 2021
Very friendly and helpful staff.
Mar 22, 2021
Response from current dealership:
Thanks for the review Harry Feel free to call if you have any questions ..
Dec 12, 2020
Very pleasant
Dec 14, 2020
Response from current dealership:
Thank You Francisco !!!
Dec 14, 2020
Response from current dealership:
Thanks for the 5 Star Review Sonya !!
Absolutely wonderful dealer. They worked with me to get me in the car that I've been dreaming of. Very straightforward and honest people.
Dec 14, 2020
Response from current dealership:
Thanks Chelsey , and Thank you for the 5 Star Review !!
Oct 14, 2020
Dealership was very helpful courteous and professional
Dec 14, 2020
Response from current dealership:
Thank you Rick , and Thanks for the 5 STAR Review !!
Got a prompt response to my emails. Have not visited the dealership yet, but hope to soon.
Dec 14, 2020
Response from current dealership:
Thanks for the 5 Star Review !! We always have fresh Inventory , Look forward to earning your business !!! Please call if you have any questions 704 489 9333 Kenny
Apr 9, 2020
Jason contacted me and was very helpful.
Thanks
Dec 14, 2020
Response from current dealership:
Thanks Wendy for the Awesome Review !!
Mar 13, 2020
Great experience! Good group of people working there and contact throughout and and after the sale really made a great impression on me
Dec 14, 2020
Response from current dealership:
Thanks for the Business Travis !! and Thank You for the Awesome review !!!
Mar 13, 2020
Loved the exspieriance!
Dec 14, 2020
Response from current dealership:
Thanks for the Great Review Steven and thank you for the Business ....
jason was very quick, efficient with his replies, attention to me as a customer, honest and upfront with all of my questions, as well as my concerns, traits that are very rare in this business, I would definitely recommend checking this dealership out. Thanks again for all your hard work Jason.
God Bless
Dec 14, 2020
Response from current dealership:
Thnaks for the awesome Review ,I will forward this onto Jason, He will appreciate the kind words !! Very Glad to have earned your business !!!
Dec 14, 2020
Response from current dealership:
Thanks Tom for the 5 Star Review !!
Dec 14, 2020
Response from current dealership:
Thanks for the 5 Star review , and thanks for taking time to write a review !!
Oct 27, 2019
Dealer was very nice and gave answers spot on. I just might buy a car !
Great buying experience. Spoke with Clay who stayed late to help me get the vehicle that i wanted. Fast, easy and honest.
Jul 13, 2019
Response from current dealership:
Thanks for the 5 star review, We are always will to work around schedules to put deals together...
Jul 12, 2019
Very prompt with respo0nse.
Jun 28, 2019
Good experience! The buying process was very efficient and the employees were very helpful!.
Feb 24, 2019
I purchased a car here. Two weeks later they call me saying that I had to get a inspection on it because they claimed to have missed a vin number and the next week the transmission went out. I've never purchased a vehicle where I had to get my own inspection that the dealer was suppose to do and within a month of purchasing the car had a transmission go out on any of my cars.
Feb 25, 2019
Response from current dealership:
Nigel , Thanks for the review , I find this very interesting that you would write a review about your transmission going out , but not call the Dealer. We offer a 30 day powertrain warranty, just like we explained at the time of sale. Please bring the car in and let us take a look.
Again ,I honestly dont believe you have a Problem with the car , if you did , you would have called !
Again ,I honestly dont believe you have a Problem with the car , if you did , you would have called !
Jan 3, 2019
Response from current dealership:
Thanks for the review , please call us if you have any questions.
Nov 22, 2018
Helpful
Jan 3, 2019
Response from current dealership:
Thank you for the review Jose , Please call us at West Lake Imports if you have any questions ..
Oct 14, 2018
Prompt response
Jan 3, 2019
Response from current dealership:
Thanks for the 5 Star review Ron , Please call if you have any questions ..
Jan 3, 2019
Response from current dealership:
Thanks for the Review and thanks for doing business with West Lake Imports
Jul 23, 2018
Response from current dealership:
Thank you for the Great review , Everyone here works hard ,We are glad to have earned your Business !!!
Jun 11, 2018
Not pushing, offered a fair deal
Jun 11, 2018
Response from current dealership:
Thank you for the reveiw Uwe It was a pleasure doing Business with you. Thank you for the 5 star reveiw..
May 14, 2018
To far to travel, but he responded promptly. I really appreciated.
May 15, 2018
Response from current dealership:
It way great talking to you, if you find some time to make the trip , bring me your gas reciept , we will at least cover your cost of fuel. Thanks for the positive review .
Kenny
Kenny
We live in South Carolina and drove to North Carolina to
see this vehicle...it ended up not being what we
expected so we drove and decided on a 2010 BMW X3.
We were there from 10:00 until 3:45 in the afternoon
because mistake after mistake was made with the
paperwork to purchase this vehicle. When we left we
still didn’t have an answer regarding the purchase so we
left and purchased a 2011 BMW X3 for the same price
elsewhere...the whole purchase took 1 hour and 15
minutes and we were on our way...I wish we would have
stopped there first!!!!!
May 10, 2018
Response from current dealership:
Thanks for the online Reveiw Leslie. Yes I remember well, we had you Pre Approved on the 2008 Mercedes Benz ML 350 for a finace amount of $10600 and then you switched cars, which the process starts over and we had to resubmit the application to the bank . Unfortunately because of your debt to income our lenders would not approve you on the M Sport BMW because of the sale price being much higher. I am happy you found the vehicle and yes I'm aware that the banks are very busy on Saturdays and it becomes a timely process. I hate that you feel we earned a 1 star review but we try our best and prid
More ...
The whole car buying experience was positive. Aaron was very knowledgeable. He walked us through each step of the process. We would highly recommended this company to anyone.
Apr 28, 2018
Response from current dealership:
Hi GuruY848J, thank you very much for letting us know how we did. We very much appreciate our customers and the feedback. Please never hesitate to let us know how we can help.
Did not purchase the vehicle however the dealer was very responsive and
provided requested info quickly.
Apr 28, 2018
Response from current dealership:
Thanks for the Review Bob. It was a pleasure assisting you. I hope we can earn your business next time! Please keep up with our inventory at www.westlakeimports.net
Jan 26, 2018
So far so good. We are communicating about odds and ends things and getting in touch with the previous owner. We came to a negotiated price and the car was everything advertised and then some. So far I am very pleased, both with West Lake Imports and the car.
Apr 28, 2018
Response from current dealership:
Thanks Bruce , Hope you are enjoying the new ride!! Although we are not perfect we try very hard to communicate and be up front with our customers and of course stand behind our product. It helps to have a full service Automotive shop on site so we can correct almost any situation . Thanks again for the Positive review !!
Dec 4, 2017
Great
Jul 24, 2017
Great Experience; i truly believe they are some of the most honest people I have done business with.
Apr 28, 2018
Response from current dealership:
It was a pleasure meeting with you, thanks for the business and thanks for the kind Review Bob!
Jul 18, 2017
We are extremely pleased with EVERYTHING about our sales experience with West
Lake Imports. Kenny Hendrick, the Dealer Principal, was most accommodating,
meeting all of our requests in a most professional and timely manner. We had been
looking for a BMW 5 series at a number of Auto Dealerships over a 2 week period and
West Lake Imports was head and shoulders above all of them in product and customer
service. I highly recommend working with Kenny Hendrick and West Lake Imports.
Apr 28, 2018
Response from current dealership:
Thank you Carl and Carol. Thanks for driving all the way from Greensboro. It was a Pleasure doing business with you and thanks again for the Referrals and Positive online review .Please call if you have any Questions .
Jul 14, 2017
Great folks,
No pressure, very nice.
Great price on car we purchased
Apr 28, 2018
Response from current dealership:
Thanks for the Business Jeff! Please call if you need anything..
They got back to me quickly and we got a deal
done quickly. The staff there were A1.
I should have been more thorough inspecting
the car as there were a few issues with the car,
airbag light is on, 1 broken key fob, door panel
broken at speaker. I still really love the car,
drives like a dream. I will fix these issues since I
overlooked them. Besides the warranty covers
the powertrain only. It is rare to see any
warranty at all for a 15 year old vehicle.
Jul 18, 2017
Response from current dealership:
Thanks for the 5 star review , Yes you are correct the car is solid and is 15 years old with low miles . Feel free to stop in at our service dept. would be happy to address any of these issues .
Jul 10, 2017
Great response and upfront.
Apr 28, 2018
Response from current dealership:
Thanks Martin! We look forward to seeing you Here at West Lake Imports again.
Apr 28, 2018
Response from current dealership:
Thank you for letting us know Michelle and we apologize for any inconvenience that was caused. Can you contact us and give us any further specifics so we can correct the issue going forward please? 704-489-9333
Thank you!
Thank you!
May 25, 2017
It was a good experience going to Lakewood Imports I am really interested in the black 5 Series BMW
Jul 7, 2017
Response from current dealership:
Thanks Doc , I hope your enjoying your BMW Convertible .. Thanks for your time Please call if you need anything .. Harry
May 24, 2017
its was great after we got on the same page Kenny is the best he didn't let me down when I thought it wasn't going to happen love my trck
Apr 28, 2018
Response from current dealership:
Charlie , You did a Great Job Picking out the Dodge Ram Tradesman.. Very Nice truck with low low miles . Yes sometimes the Finance Process can be challenging, However we got you financed and we are glad you're a Happy Customer . Thanks again for your Patience.
May 10, 2017
The dealer was very polite we couldn't reach a deal
May 26, 2017
Response from current dealership:
Thanks James , It was Great Meeting you. Please keep up with our site www.westlakeimports.net as we have new inventory each week .