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Dealer Reviews

Based on 7 reviews
All reviews are verified visits to the dealer. – Learn More
Jan 12, 2026
They were excellent
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Aug 5, 2025
The dealership made the transaction easy and they always were timely contacting me and answering my questions.
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Jul 24, 2025
Normal experience. Professional and courteous.
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Michael
Jun 5, 2025
Overall great experience, especially considering everything was done over the phone. Raad really made it easy for us to get the paper work done accurately and Mayte was always easy to communicate with. Highest points in communication which was critically important to keep us feeling confident as we arranged the financing and shipping options. I also have to admit I really enjoyed not having the traditional dealership experience. If you're planning on buying and shipping a vehicle WCASC is a prime pick
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May 19, 2025
Process was smooth and easy. Didn’t make me feel pressured to purchase the vehicle and were very patient. Communication was great and there were no unexpected surprises. 10/10 would recommend.
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Apr 14, 2025
Response was quick
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10
Jan 14, 2025
Good follow-up and answered all of my questions. Confirmed all of the specifics regarding this car in email and over phone. I arranged a time to view and test drive the car, and it generally met my expectations based on dealer description. There were only two minor areas that could've been disclosed, minor curb rash on two wheel rims and some light tint on rear and side windows. Neither of these were issues for me so no biggie. Car was clean and otherwise presented as described. Test drive was great and staff was friendly and no pressure. Based on my interaction with the staff and the condition of the car, I decided to buy it. Purchase was very efficient and uneventful and I have no complaints. All-in-all, I've very happy with the car and the overall purchase process, and the dealer staff were great, so I have no qualms recommending them to others and I wouldn't hesitate to purchase a car from them again.
1 of 1 people found this review helpful.
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Michelle
Feb 4, 2024
Excellent customer service & knowledgeable salesman
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Sep 15, 2023
Great friendly staff! Quick sale!
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Lisa
Sep 6, 2023
Very helpful! Purchased my car the next day!
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MaryAnne
Apr 3, 2023
Raad Bouri ,at West Coast Auto Sales Center on Fulton Ave, in Sacramento CA. gave my husband and I the best car buying experience we have even had. We were treated with Dignity and respect something you don’t find much of in todays business world. Great dealership if you’re looking for a great, clean vehicle and their 90 day 3,000 mile warranty is a plus . This will be our go to dealership .
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Feb 4, 2023
I really recoment this dealer . Charlie the sales man he help me with the he process of getting my loan from Cargurus Banks like Westlake Bank . It was a pleasure dealing with him . Best customer service
1 of 1 people found this review helpful.
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Feb 25, 2022
Very easy to communicate with this dealer.
0 of 2 people found this review helpful.
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Darrin
May 31, 2021
Excellent!!!
0 of 1 people found this review helpful.
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Oct 19, 2020
Nice car I purchase from this dealership good customer service
2 of 3 people found this review helpful.
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Sep 15, 2020
Great customers service
1 of 2 people found this review helpful.
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Cody
Aug 18, 2020
Responded quickly and had answer to my questions.
0 of 1 people found this review helpful.
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.
Jul 23, 2020
Awesome staff thanks for such a great car!!
0 of 2 people found this review helpful.
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Susan
Jun 14, 2020
He was helpful and answered all of our questions.
0 of 1 people found this review helpful.
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May 19, 2020
Easy to deal with, and friendly
0 of 2 people found this review helpful.
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Tiffany
May 9, 2020
Excellent customer service and great finance department. Kevin is the manager and he is nothing less then great at his job!
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Apr 30, 2020
Didn't make a purchase, but respectful and clear communication.
0 of 2 people found this review helpful.
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Apr 20, 2020
The owner was honest and had my best intentions so i bought the car
0 of 1 people found this review helpful.
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Raul
Mar 25, 2020
Mike was very friendly and answered all my questions. Made my purchase very easy.
0 of 1 people found this review helpful.
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George
Feb 17, 2020
I was enthralled at the fact they were conveniently located an had the year make and model SUV I am looking for, but after viewing the overall condition of the vehicle and weighing out the pros and a few cons, I was dissatisfied at the idea of them refusing to compromise on any level with pricing due to minor repairs that were obviously due to being fixed on the vehicle! I found that to be a bit strange for me to be paying over 85% cash yet they still were not willing to offer a wheel alignment and wheel balanced before I purchased to alleviate my assumptions of all that could’ve been the cause for the front end shaking and instability while driving!!! This to me has left Me quite reluctant to move forward with purchasing this particular vehicle from them! However, I must say my overall experience with the sales person was exceptional and professional despite the vehicle’s minor problems that are obviously a simple fix! I continue to look elsewhere for that great deal and vehicle!
6 of 6 people found this review helpful.
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Jan 31, 2020
Got back to me fairly quickly
0 of 1 people found this review helpful.
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Edward
Dec 19, 2019
Awesome , Awesome thanks for everything you do for on responding on this vehicle thumbs up for everything.
0 of 1 people found this review helpful.
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Nov 14, 2019
Dealer and staff were very professional and pleasant to work with. Very happy with vehicle purchase. Would use them again in the future.
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Aug 7, 2019
I emailed and the dealer responded. All my questions were answered.
1 of 1 people found this review helpful.
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Jun 4, 2019
Was not willing to negotiate or work with me at all. Would not come down on the price at all. Didn't take into consideration that I would be traveling 1900 miles to get the car.
14 of 14 people found this review helpful.
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Jun 4, 2019
Response from current dealership:
Thank you for your review Chey. I do not know who you spoke to over the phone and if you feel we insulted you in any way we apologize. However, if you put a 1 star review over a car we are unable to earn your business over because you want to be compensated for your trip, I suggest you look for a vehicle in your area.
May 19, 2019
Great customer service
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RIch
Mar 8, 2019
Great experience, these guys go the extra mile for their customers and always have a very nice inventory of super clean well maintained used vehicles.
2 of 2 people found this review helpful.
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Mar 2, 2019
Great staff! Very helpful
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Jan 2, 2019
it’s good nice staff
0 of 1 people found this review helpful.
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Gaston
Dec 20, 2018
Great experience! Charlie helped make the process very quick and easy. The managers and staff a great people.
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Mark
Sep 23, 2018
Car runs great for a 16 year old. Dealer even gave me recall info on the car.
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Donald
Sep 15, 2018
The dealer replied that a 2008 truck was available. I restated my intrest in the 2007 model and never heard back.
3 of 4 people found this review helpful.
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paul
Aug 13, 2018
The dealer was responsive and has answered all my questions promptly so far.
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Jul 26, 2018
I made a cash offer of $5700.00 for a vehicle on their lot ... I got an email stating "we" meaning West Coast Auto sales and I were too far apart on a dollar amount. No attempt from them with a counter offer or to negotiate! Nothing!
7 of 7 people found this review helpful.
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Jul 22, 2018
I was scheduled to see a car, but when i got there they told me it was not available yet. Why tell me to go in when it is not ready. Why even have the car up.
7 of 7 people found this review helpful.
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Jun 28, 2018
Great cars, great service
0 of 1 people found this review helpful.
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Gerard
Jun 9, 2018
They responded quickly.
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Jun 4, 2018
Manager was curteous, honest and helpful.
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May 21, 2018
Test drive, negotiation and communication from dealer were all excellent. The car was exactly what was shown on the listing and met all expectations. My emails and phone calls were all answered quickly and the salesperson never pressured the sale to go forward. The dealership is small, but clean and has a good area for little kids to play while deals are being made. From the inventory on the lot, you can tell they pick good quality cars and price them competitively.
2 of 2 people found this review helpful.
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Lisa
May 6, 2018
They were very easy to work with and didn't pressure us at all. They were quick to respond to my numerous emails. They even allowed us to take the car to our mechanic for an inspection. It passed with flying colors. This is my daughter's first car and she couldn't be happier with it. It was everything she expected and more. The stereo system was a bonus. Thank you Mike and the whole team for a good car buying experience.
1 of 1 people found this review helpful.
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5
May 1, 2018
dealer contacted me within 24hrs. have not yet followed up with him.if he was just closer to NOLA
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John
Apr 3, 2018
Charlie was great! Shukran!
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Sandra
Mar 31, 2018
Just bought my car at West Coast Auto center. Service was great , Charlie was awesome working with us. Im in loved with my car. I would highly recommend this dealer to my friends and I would defiantly buy from them again.
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Vinnie
Mar 3, 2018
The guy I was working with was the finance manager great man took time to help me with my car problems I had a great experience in and out
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Feb 17, 2018
Dealer was courteous and did not try to high pressure us into purchasing a vehicle. It was a pleasure dealing with West Coast Auto Sales, they have a very large custom/luxury car inventory. I am pleased with the follow-up I had with them.
0 of 1 people found this review helpful.
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Gary
Feb 7, 2018
excellent rapport with all individuals involved with the sale.
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Ildiko
Jan 3, 2018
great dealer.
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Michael
Jan 2, 2018
Kind, worked with us for our special out of state sale need. Smooth transaction. Good car so far
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Yasko
Dec 16, 2017
Charlie was my salesman. He was very detailed and professional during sales process. I had a great experience and would buy from West Coast Auto Sales Center again.
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Dec 6, 2017
He emailed me and I told him that I had bought a car. He was very efficient.
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David
Nov 28, 2017
Quick response
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Aug 2, 2017
Great crew
1 of 1 people found this review helpful.
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Kathryn
Jul 15, 2017
quick to respond
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Jun 19, 2017
very helpful...decided to look for caddy with less miles.
1 of 1 people found this review helpful.
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Timothy
May 17, 2017
Pretty good service
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May 7, 2017
The staff is very knowledgeable, and made my experience there very enjoyable. They were willing to meet in the middle on pricing, and had a great lineup on their vehicle inventory. Their salesman were informative, and not pushy. I was very impressed, and recommend doing buisness with them.
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Alexandra
Apr 19, 2017
They responded to my inquiry in less than an hour. I went and bought the car a few days later. It was the easiest process imaginable! They were amazing!
1 of 1 people found this review helpful.
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Cody
Oct 8, 2016
Easy to work with and very nice. No pressure.
2 of 5 people found this review helpful.
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Joel
Sep 16, 2016
Gave me the basic information I needed. They seem like a cool dealership, and I'll soon be visiting them soon.
0 of 2 people found this review helpful.
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Dru
Sep 4, 2016
Great customer service!
0 of 5 people found this review helpful.
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Thor
Aug 21, 2016
Great
0 of 6 people found this review helpful.
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philip
Mar 6, 2016
The agent that called me could no tell me what the percentage of brake life was or any other mechanical details about the car. Just said it was in really good condition and ran great.
3 of 5 people found this review helpful.
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Ron
Feb 1, 2016
Car was clean and as advertised, so far a very nice car.
2 of 3 people found this review helpful.
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5
Jul 27, 2015
Best place to buy period. I bought a bmw from them and it was the best experience I have had. The owner is a car enthusiast who only sells quality cars. The only people who are going to give them a poor rating are those looking for the cheapest price and dont care about the actual car they are buying. Take it from a car guy that actually works on his own cars, buy here. It will save you money down the road.
3 of 9 people found this review helpful.
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Mario
May 25, 2015
The car was absolutely clean, and I was approved at a low rate for financing. These guys made the process easy and quick.
2 of 3 people found this review helpful.
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Apr 30, 2015
Worst car shopping experience! Felt like a burden to salesman. When I asked the salesman if I could test drive a vehicle there it seemed like he had tons of other things he would rather do. Maybe that's why thier cars sit on the lot forever. Would not budge off asking price. If you want to pay high prices and like being treated like crap then I suggest this place.
6 of 6 people found this review helpful.
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May 15, 2015
Response from current dealership:
Hello Ghost :)
Sorry if our salesperson treated you in any disrespectful way, we treat our customers with respect. Our prices are firm on most of our vehicles and we take pride of that. Our prices are firm because we know we are selling the cleanest in the market, and because we price our cars very aggressively compared to our competitors. We know how stressful it is shopping for a car, and we apologize for not serving you right.
David
Mar 25, 2014
couldn't get financed
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Apr 30, 2015
Response from current dealership:
Hello David,
We are sorry we couldn't get you financed and wish we earn you as a customer in the future.
As a dealership we go through Banks & Lenders to get customers qualified and when those lenders do not approve, we cannot do anything about it. Again sorry we couldn't do business.
Julius
Jan 11, 2014
The dealer sent me an email, but no personal contact.
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Apr 30, 2015
Response from current dealership:
Hello Julius,
I am shocked to hear that! Our emails have an electronic signature which automatically applies to every email we send or respond to. Sorry if we didn't properly introduce ourselves.
Patrick
Nov 1, 2013
The dealer got back to me that day and was very helpful and easy I talk to.
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dante
Jul 10, 2013
The 2004 Mazda3 was fixed but, not sure if fixed well or just to sell it. There was a loud thud on the front right wheel.
1 of 1 people found this review helpful.
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Apr 30, 2015
Response from current dealership:
Hello Dante,
We are sorry to hear that you have an issue with your purchase. We would have been more than happy to take a look if you had let us know, instead of giving us a bad feedback. All of our cars go through a full safety inspection before they are posted and usually are fixed up and tested before being sold. Again, we would have looked at it and figured our whats wrong.
Joshie
Dec 9, 2012
The car is too far from my residence and didn't have time to find someone to take me to Sacramento to look to see if I like the car. But they tried to help me. They wanted to get me into this car.
0 of 1 people found this review helpful.
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