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Wellesley Volkswagen
About Us
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Today 9:00 AM - 7:00 PM (Closed now)
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231 Linden St
Wellesley, MA 02482
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Dealer Reviews
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Show older dealer reviews 39
Feb 5, 2023
Very happy with my experience at Wellesley VW w/ Andreas. Definitely worth the trip from the South Shore
Nov 14, 2022
My husband and I worked with Mike Eustace who was extremely helpful knowledgeable about Volkswagens. Highly recommend!
Apr 29, 2022
Extremely pleasant and helpful salesman. Couldnât be happier
Apr 11, 2022
friendly no-hassle staff. Nice facilities in dealership
Dec 15, 2021
Great experience. Jens was a real pleasure to deal with
Jun 2, 2021
Very good experience! Straight forward, no nonsense dealership. Everyone I spoke with was knowledgeable and fully responsive to all my questions. Jens and Eli did a great job, and the car was super well prepared when we took delivery. Even the rest room was excellent! I will definitely consider Wellesley VW as a top choice the next time we need a car!
Jan 27, 2021
Good
Sep 22, 2020
prompt reply and very proefessional
Dec 28, 2019
The dealership was very good to me, they listened to my exact needs and wants to what I was looking for .They went over every detail that I wanted for the new Tiguan I was interested in.Kevin mullin was very helpful in my decision.
Oct 19, 2019
aaron was very attentive
Oct 21, 2018
First things first. I’m a car guy. I love cars and have bought at least a dozen over the past 30 years. So, I’ve had a lot of varied experiences in car dealerships, most of which have been negative and few notable good ones. Happily, my experience at Wellesley VW is in the latter category working with sales staff Andrew and Paul. From the time I entered the dealership to the close of the sale, I was treated straightforwardly and with respect. As many car buyers know all to well, this is often not the case in car dealerships. Further, when we differed on the specifics of the deal, they worked with me without pressure, subterfuge or sleaziness. Again, this was refreshingly novel as an experience. So, I bought the car after we reached what seemed to me to be a fair deal. Bottom line: Make sure you visit them if they have a car that makes sense for you. You won’t regret it. Paul
May 27, 2018
Great dealer...just didn’t buy their car.
May 24, 2018
They responded very quickly but unfortunately someone had already made
the down payment to purchase. Thank you for the notification.
Sep 3, 2017
I made an on line offer to Tito and they signaled they were willing to
talk so I went in and made the deal with Mike and Andreas.
Great experience.
Apr 29, 2017
Marc the salesman was very nice and professional but the sales manager was not. We drove two hours to go and view the car, we had to leave to attend to another apt. in the area but called and told them we wanted the car but that we were driving and would get back to them in one hour to leave a deposit. We called back in an hour and were told that the salesman Marc had left for the day and that a deposit was being put on the car as we spoke. I told the sales manager that we drove along way and wanted the car, he said well that happens. He didn't apologize or offer to find us another car, nothing. It just shows that all they cared about was the money and not the customer service. They could have put the car aside as a courtesy for an hour until we called or they could have told us that someone else was looking at the car and that we needed to put a deposit on it right away. I just thought it was bad business, I understand that a dealership is run on money not feelings but can't there be a happy medium? Very disappointed with the way we were treated.
Nov 20, 2016
Very helpful discussion with John Nesbitt at the Dealership. Low pressure
and friendly.
Sep 22, 2016
Contact was very prompt as well as the follow-up.
Dec 9, 2015
I was looking to replace my current Volkswagen with a new
CC but admit I am picky about who I give my business to. I
called around to various dealers in the New England area and
ultimately received a great personal response with lots of
positive real information over the phone. Because of the
willingness to give me answers combined with terrific people
skills I new it was going to be worth my while to make the
drive to the dealer. It was. I connected with Marc
Schoenhammer who's able to show me what I needed,
explain different vehicles and basically shoot the breeze about
my wants and needs. Ultimately I got the CC for a good deal
and felt fantastic. It was a fantastic day for me and my wife.
To me, the drive to Wellesley was one of the best decisions
I've made. Highly recommend Marc and the dealership.
Oct 8, 2015
Nice salesmen and respectful
I shopped on line for a few weeks and dealt with several different dealerships. Wellesley Volkswagon stood out...they made me feel welcome, they answered all my questions and I feel confident about what I bought. Greg was courteous & professional. I wouldn't hesitate to contact them with anything involving this car or a future purchase.
Sep 23, 2014
I was contacted immediately by
Wellesley VW. They were very
courtesy.
Jul 25, 2014
They were honest and
straightforward to deal with. It
was a very good experience. We
bought the Tiguan. Thank you!
May 22, 2014
Overall nice experience.
Jul 17, 2013
good
