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Dealer Reviews

Based on 1 reviews
All reviews are verified visits to the dealer. – Learn More
Dec 1, 2024
Great car, shopping experience! The team was professional, friendly, and accommodating. Charles went out of his way for us.
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Aug 16, 2023
Very transparent and up front. Wouldn’t go significantly below MSRP unfortunately but at least were clear about it.
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May 30, 2023
Great experience. Andreas was fantastic.
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Sean
Feb 5, 2023
Very happy with my experience at Wellesley VW w/ Andreas. Definitely worth the trip from the South Shore
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Rachel
Nov 14, 2022
My husband and I worked with Mike Eustace who was extremely helpful knowledgeable about Volkswagens. Highly recommend!
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20
May 19, 2022
Very professional
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Beth
Apr 29, 2022
Extremely pleasant and helpful salesman. Couldn’t be happier
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Merritt
Apr 11, 2022
friendly no-hassle staff. Nice facilities in dealership
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Steven
Dec 15, 2021
Great experience. Jens was a real pleasure to deal with
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D
Nov 4, 2021
Worked with Jens. Great!
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Mark
Jun 2, 2021
Very good experience! Straight forward, no nonsense dealership. Everyone I spoke with was knowledgeable and fully responsive to all my questions. Jens and Eli did a great job, and the car was super well prepared when we took delivery. Even the rest room was excellent! I will definitely consider Wellesley VW as a top choice the next time we need a car!
1 of 1 people found this review helpful.
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May 5, 2021
The whole staff was great. Very easy going transaction.
1 of 1 people found this review helpful.
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Roger
Jan 27, 2021
Good
1 of 1 people found this review helpful.
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Jan 14, 2021
Aaron and Jens were great! Got the deal done and we are happy with our new vehicle.
1 of 1 people found this review helpful.
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Sep 28, 2020
Sales staff was knowledgeable. We got the deal done quickly and they accommodated our requests.
1 of 1 people found this review helpful.
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Joe
Sep 22, 2020
prompt reply and very proefessional
1 of 1 people found this review helpful.
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Mar 11, 2020
Great experience, great service!
1 of 1 people found this review helpful.
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melanie
Dec 28, 2019
The dealership was very good to me, they listened to my exact needs and wants to what I was looking for .They went over every detail that I wanted for the new Tiguan I was interested in.Kevin mullin was very helpful in my decision.
2 of 2 people found this review helpful.
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phil
Oct 19, 2019
aaron was very attentive
1 of 1 people found this review helpful.
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Mar 15, 2019
Yes they responded in a timely manner and answered any and all my questions concerning the car I was inquiring about..
1 of 1 people found this review helpful.
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Jan 17, 2019
John g and manager nicest car dealers I’ve felt with. Even though I didn’t end up getting a car I felt the need to leave a review of how helpful they were :))
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5
Nov 4, 2018
They replied to inquiry in a timely manner unfortunately the vehicle sold before I was able to make it to dealership to see vehicle
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Paul
Oct 21, 2018
First things first. I’m a car guy. I love cars and have bought at least a dozen over the past 30 years. So, I’ve had a lot of varied experiences in car dealerships, most of which have been negative and few notable good ones. Happily, my experience at Wellesley VW is in the latter category working with sales staff Andrew and Paul. From the time I entered the dealership to the close of the sale, I was treated straightforwardly and with respect. As many car buyers know all to well, this is often not the case in car dealerships. Further, when we differed on the specifics of the deal, they worked with me without pressure, subterfuge or sleaziness. Again, this was refreshingly novel as an experience. So, I bought the car after we reached what seemed to me to be a fair deal. Bottom line: Make sure you visit them if they have a car that makes sense for you. You won’t regret it. Paul
2 of 2 people found this review helpful.
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Dale
May 27, 2018
Great dealer...just didn’t buy their car.
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Angus
May 24, 2018
They responded very quickly but unfortunately someone had already made the down payment to purchase. Thank you for the notification.
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Oct 22, 2017
Custom department fast service ! Nice calling !
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Sep 13, 2017
They was so gentleman and profecional, but the car is not for me i have a lot a issue with my back and the jeep bounce a lot :(
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billy
Sep 3, 2017
I made an on line offer to Tito and they signaled they were willing to talk so I went in and made the deal with Mike and Andreas. Great experience.
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Janelle
Apr 29, 2017
Marc the salesman was very nice and professional but the sales manager was not. We drove two hours to go and view the car, we had to leave to attend to another apt. in the area but called and told them we wanted the car but that we were driving and would get back to them in one hour to leave a deposit. We called back in an hour and were told that the salesman Marc had left for the day and that a deposit was being put on the car as we spoke. I told the sales manager that we drove along way and wanted the car, he said well that happens. He didn't apologize or offer to find us another car, nothing. It just shows that all they cared about was the money and not the customer service. They could have put the car aside as a courtesy for an hour until we called or they could have told us that someone else was looking at the car and that we needed to put a deposit on it right away. I just thought it was bad business, I understand that a dealership is run on money not feelings but can't there be a happy medium? Very disappointed with the way we were treated.
8 of 8 people found this review helpful.
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Feb 26, 2017
Very Good.Notified me immediatly that car had been sold. Very helpful
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Carsten
Nov 20, 2016
Very helpful discussion with John Nesbitt at the Dealership. Low pressure and friendly.
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Tom
Sep 22, 2016
Contact was very prompt as well as the follow-up.
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gordon
Dec 9, 2015
I was looking to replace my current Volkswagen with a new CC but admit I am picky about who I give my business to. I called around to various dealers in the New England area and ultimately received a great personal response with lots of positive real information over the phone. Because of the willingness to give me answers combined with terrific people skills I new it was going to be worth my while to make the drive to the dealer. It was. I connected with Marc Schoenhammer who's able to show me what I needed, explain different vehicles and basically shoot the breeze about my wants and needs. Ultimately I got the CC for a good deal and felt fantastic. It was a fantastic day for me and my wife. To me, the drive to Wellesley was one of the best decisions I've made. Highly recommend Marc and the dealership.
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Nov 3, 2015
Would not meet price of competitive dealers that were published on the internet.
3 of 3 people found this review helpful.
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ashley
Oct 8, 2015
Nice salesmen and respectful
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Oct 8, 2015
I shopped on line for a few weeks and dealt with several different dealerships. Wellesley Volkswagon stood out...they made me feel welcome, they answered all my questions and I feel confident about what I bought. Greg was courteous & professional. I wouldn't hesitate to contact them with anything involving this car or a future purchase.
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Deb
Sep 23, 2014
I was contacted immediately by Wellesley VW. They were very courtesy.
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Heather
Jul 25, 2014
They were honest and straightforward to deal with. It was a very good experience. We bought the Tiguan. Thank you!
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Xiaotong
May 22, 2014
Overall nice experience.
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Karan
Jul 17, 2013
good
1 of 1 people found this review helpful.
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