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Dealer Reviews

Based on 13 reviews
All reviews are verified visits to the dealer. – Learn More
Feb 20, 2026
Very prompt and courteous
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 9, 2026
Response from current dealership:
Thank you for your kind words! We're glad to hear our team was prompt and courteous. Providing fast and friendly service is always our top priority at Waukegan Auto Auction.

Thanks for choosing Waukegan Auto Auction
Jan 18, 2026
Good information
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 9, 2026
Response from current dealership:
Thank you for your feedback! We're glad you found the information helpful. Our team at Waukegan Auto Auction always strives to provide clear and useful guidance to make experience smooth and informed.

Thanks for choosing Waukegan Auto Auction!
Oct 11, 2025
Nice person but didn’t realize how far away it was till I talked to them! If around here in Rochester I’d probably buy a car
1 of 1 people found this review helpful.
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Sep 21, 2025
I bought 2 cars Had a great experience i travel from Florida to purchase Thankyou for helping
4 of 4 people found this review helpful.
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Aug 11, 2025
Very good place to buy a car
6 of 6 people found this review helpful.
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Jul 14, 2025
Promt response
2 of 2 people found this review helpful.
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Jun 28, 2025
Many of the cars listed are not for sale outright but for the auction. I did purchase a vehicle but most of the vehicles are worse than the pictures show
14 of 14 people found this review helpful.
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Apr 21, 2025
It was very informative and good
1 of 2 people found this review helpful.
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Doug
Feb 7, 2025
Awesome service
4 of 4 people found this review helpful.
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Jan 27, 2025
They responded and offered info.
2 of 2 people found this review helpful.
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Jan 20, 2025
Nice car, however I didn't want a car that the check engine light was on.
12 of 12 people found this review helpful.
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Nov 20, 2024
Very helpful When they called back the gentlemen explained that the car was to be auctioned I think that day Times etc ...
8 of 8 people found this review helpful.
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Kaycee
Apr 22, 2024
Good
1 of 1 people found this review helpful.
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20
Feb 6, 2024
Replied to my message promptly and explained their process.
1 of 1 people found this review helpful.
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MARK
Feb 4, 2024
Contacted via email on a timely basis.
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K Davis
Nov 3, 2023
I had a great experience, nice atmosphere and good people.
1 of 1 people found this review helpful.
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Florence
Oct 17, 2023
Great information on every detail. I would definitely go to them
2 of 3 people found this review helpful.
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Sep 9, 2023
Got information I needed
4 of 4 people found this review helpful.
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Aug 18, 2023
Responded ASAP
0 of 1 people found this review helpful.
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Mar 8, 2023
Great auction experience and helpful to newcomers. Good amount of autos to choose and bid on.
5 of 5 people found this review helpful.
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C
Jan 4, 2023
Answered immediately, the next business day.
1 of 1 people found this review helpful.
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Janice
Sep 13, 2022
Very Professional
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Sep 1, 2022
Got the information on the vehicle and I was okay with it
2 of 2 people found this review helpful.
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Jan 31, 2022
Dealer was prompt responding to email and questions. I did not go to dealer and view car.
3 of 3 people found this review helpful.
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Nov 9, 2021
Good
2 of 5 people found this review helpful.
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Oct 15, 2021
Was not very help in letting my know if the prius was going to be one auction the next auction date.
4 of 4 people found this review helpful.
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Steven
Jul 1, 2021
Walked around for 30 minutes looking for someone to talk to about the audi a4 couldn't find a single employee outside of the cashier.. Hours later hot a call from someone asking if I still wanted to buy the car
20 of 20 people found this review helpful.
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Jun 29, 2021
Different, they don't have anything in my price range that runs and drives. Advertised vehicle wasn't available.
17 of 17 people found this review helpful.
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Jun 6, 2021
Superb !!!!!
1 of 7 people found this review helpful.
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Carole
Apr 30, 2021
called and told me about auction
1 of 6 people found this review helpful.
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Terry
Apr 28, 2021
Good
1 of 4 people found this review helpful.
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Vir
Mar 26, 2021
The your choice shop and auction shop are same. I did not know it and went to the shop and he said that they don’t work together and told me to go next door. First when I thought of buying it from auction (it is cheap that time) they guy there told me the cars are not reliable but then he tried selling me the same car with more price and with some dealer warranty. Overall i had a very bad experience and I’m never going there again.
29 of 31 people found this review helpful.
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ed
Jan 6, 2021
happy with your call
0 of 2 people found this review helpful.
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Dec 15, 2020
Straight to the point
2 of 2 people found this review helpful.
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Dec 13, 2020
He called me sometime in the evening on a Tuesday and he answered all of the questions I had. He was polite and basically told me all the info I needed and even more. I forgot his name but he was dope asl on jah.
5 of 5 people found this review helpful.
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Nov 26, 2020
This dealer responded quickly and with all the information I not only requested. but with the info I needed . I have not visited this dealership in person, but with the inline treatment I have received I can not wait till this Saturday 11/28/2020 when I will be shopping with great confidence .
6 of 9 people found this review helpful.
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Nov 14, 2020
They are very nice .They called and explained everything and how it works .I was really informed and really excited to do this .I haven't yet .But Sounds Like a Great Deal
3 of 4 people found this review helpful.
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Donna
Oct 19, 2020
Very informative TY
1 of 1 people found this review helpful.
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Vanessa
Oct 13, 2020
Great
0 of 2 people found this review helpful.
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Sep 28, 2020
Responded quickly and with price drop!
1 of 1 people found this review helpful.
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Sep 27, 2020
ansered in a timely matter
1 of 1 people found this review helpful.
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Sep 21, 2020
I did Conract them but whey notified me there would not be any test drives i did not go any farther with this dealer.
19 of 20 people found this review helpful.
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Sep 16, 2020
They replied very quick.
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Sep 7, 2020
Very polite and answered my questions
1 of 1 people found this review helpful.
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Sep 5, 2020
Good
0 of 1 people found this review helpful.
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Jul 23, 2020
Excellent and polite
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40
Jun 26, 2020
My experience was very good.
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May 28, 2020
Great
2 of 2 people found this review helpful.
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May 26, 2020
They took almost a week to get back to me.
2 of 2 people found this review helpful.
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May 3, 2020
Quick with response. Detailed and helpful answers to questions I had. Vehicle sold before I could look at it, but would consider them again.
2 of 2 people found this review helpful.
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michael
Apr 26, 2020
Auction by appt with no auction. Not cure how that even works but if I can't drive it or even disclose the mileage then its not a deal at any price.
18 of 18 people found this review helpful.
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Jay
Mar 28, 2020
Don't know much about them as per never Ben to auto auction.sonds interesting. I would have went if wasn't for what's going on in the world right now.was vary polite on phone
0 of 3 people found this review helpful.
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Mar 18, 2020
Just informed me that was the starting price for the auction. Exactly what I asked .
3 of 3 people found this review helpful.
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Feb 27, 2020
Dealer got right back to me. I was unable to attend auction
1 of 1 people found this review helpful.
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Feb 18, 2020
Good
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Feb 17, 2020
The dealership did respond to my request for information and did answer my questions.
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Feb 13, 2020
Good prices...they get them in and get them out
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Dec 25, 2019
Great contact
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Dec 3, 2019
They they seem to have some nice cars at reasonable prices
1 of 1 people found this review helpful.
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Nov 20, 2019
I was inquiring about their auction how it works. I got my questions answered. Would like to go sometime.
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Nov 4, 2019
This dealer was very helpful and selecting an appropriate car. The price was very competitive and the car was high quality I can't wait to see if my money and come back to the dealer and buy another car.
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Sep 20, 2019
Quick response.
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Aug 29, 2019
I would select 0 stars if I could. Dealership never responded to phone calls. Went down there and all of the cars were like bumper to bumper cant even walk through them. They got working there looked at us and the started playing on his phone. The descriptions say clean and good.running, but the information slips on the windows all list structural damage, drive train and engine repair needed. And all say exempt from mileage reporting. This place is like a salvage yard without disclosing as such. Don't waste your time.
35 of 35 people found this review helpful.
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Sean
Jun 13, 2019
Great service
1 of 3 people found this review helpful.
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Jun 8, 2019
Nice price
1 of 1 people found this review helpful.
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May 22, 2019
responsive
2 of 2 people found this review helpful.
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Sattar
May 13, 2019
Very good response by sales people
1 of 2 people found this review helpful.
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Joe
Apr 14, 2019
Never bought a truck yet search is on. They were helpful.
2 of 6 people found this review helpful.
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Timothy
Apr 10, 2019
He answerd all of my questions with a curious and honest answer. He let me know how much I would need for a downpayment with the credit score I have.
2 of 3 people found this review helpful.
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Mar 3, 2019
I spoke to someone the very next day about the Acura, which was very impressive. The guy I spoke to was very professional and welcoming, as well as all the other employees. The dealer is a public auction, so there wasn't a chance to test drive the car, but I was able to start it up test out everything. I was nervous, but I won my Acura for a few hundred dollars more over list price and it's worth the few extra dollars!!! Overall I would recommend this place to anyone looking for a deal.
7 of 8 people found this review helpful.
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Enrique
Mar 1, 2019
Its an auction open to the public they called me back and explained...
5 of 5 people found this review helpful.
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Larry
Jan 3, 2019
Well spoken rep who gave information requested and did not waste our time.
1 of 1 people found this review helpful.
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Dec 29, 2018
Great
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tom
Dec 28, 2018
good cars,good prices, and friendly sales staff
1 of 2 people found this review helpful.
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Kyle
Nov 27, 2018
Everyone was calm during bidding times. Easy to pay and get out. Had a great experience there for the first time
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Ralph
Nov 22, 2018
Called about vehicle to confirm it would be sold at auction. I was given all needed information. They were very professional and helpful.
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Remigius
Nov 21, 2018
Excellent
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Oct 27, 2018
Drove to this dealership the vehicle I looked at on line was not there. They did try to sell me another vehicle at a higher price.
3 of 3 people found this review helpful.
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Josh
Oct 17, 2018
Great dealer very reasonable and helpful. Helped us on every scale walked out for satisfied and will recommend them to anyone who’s looking for good reliable car for a great price.
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JR
Oct 17, 2018
I was charged $200.00 more but i believe it was a good deal
0 of 1 people found this review helpful.
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Oct 7, 2018
Responded very quick
1 of 1 people found this review helpful.
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Lorenzo
Sep 17, 2018
Great people helpful in every way.
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Sep 15, 2018
Good communication
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Sep 8, 2018
Great and Helpful.
0 of 1 people found this review helpful.
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Gail
Sep 4, 2018
Previous purchaser of a car through Waukegan auto sales. Shady as hell, have bonus buyers to jack up the price during auctioning process-I bought a car that cost me over a grand in repairs. The price of the car is the bidding start price. I would never recommend this place to anyone not even my enemies.
19 of 19 people found this review helpful.
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Ron
Aug 17, 2018
The dealer replied to my inquiry, however it was onlynto tell me I had to bid on the car at an auction which I was not interested in attending.
6 of 6 people found this review helpful.
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Osama
Aug 5, 2018
they replied to me but I can't visit the auction due to my work.I wish I could buy cars online instead .I like their prices
1 of 1 people found this review helpful.
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Pascual
Jul 26, 2018
Good very good
1 of 2 people found this review helpful.
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Jul 13, 2018
told them that i wanted the car and to give me the total cost to have it shipped to me he told me he could do that.and that he would call me back they never called me back..
12 of 12 people found this review helpful.
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Enrique
Jul 9, 2018
Very good
0 of 4 people found this review helpful.
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Jul 9, 2018
The response was fast but I not understand why in order to buy this vehicle that you have to sign up for the auction to make a offer on the vehicle
9 of 9 people found this review helpful.
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Jul 7, 2018
I felt the people that this particular dealer or very professional and thoughtful
1 of 2 people found this review helpful.
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Kyle
Jul 1, 2018
Nice lady answered all my questions
0 of 2 people found this review helpful.
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Scott
Apr 3, 2018
Responded with a generic message that didn't answer my question....
16 of 17 people found this review helpful.
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5
Apr 1, 2018
Quick response, send me a great informacion about what am interested , I didn't buy a car from this dealership yet but I will. Thank you
8 of 11 people found this review helpful.
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Isaac
Mar 31, 2018
Awesome
6 of 14 people found this review helpful.
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20
Mar 31, 2018
The dealer responded to me in a timely fashion.
5 of 7 people found this review helpful.
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Mar 26, 2018
I went there looking for a safe dependable car for me and my three children but ended up getting sold to lemons the first car had engine problems and I had to bring it back II car after having it for about 2 to 3 weeks ended up having a rigged oil pan with putty sealing a crack a welded on plug so I wasn't able to get an oil change and won't be able to in order to get an oil change I have to replace the whole oil pan and not only that but both control arms we're all so bad I understand I bought a used car but I didn't expect to have to put over $1,000 into a $4,500 vehicle not even one month after having it they knew they sold me a bad cars both times and they don't care they're just in it for the money now more than half of my tax money went into this car and I don't have anything to show for it so no I will not be visiting the Waukegan Auto Auction ever again or Your Choice Auto which is an affiliate of the Waukegan Auto Auction
87 of 91 people found this review helpful.
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Mar 25, 2018
They were prompt and gave me good information.
3 of 6 people found this review helpful.
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30
Feb 5, 2018
I got a call back from the auction. I couldn't really understand the male that called me back. I went to the auction the same day and was told that I had to pay a $200 deposit to bid on the car!! They also told me that the $200 deposit was refundable. The prices that you see on the cars are not the asking price, the price is the starting bid price!!
99 of 103 people found this review helpful.
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Nov 18, 2017
I went to the auction and there are a lot of cars to check and have good deals there.
11 of 20 people found this review helpful.
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Nov 13, 2017
Got a form letter email that gave the details that they are actually an auction and that the price they list the car at is actually the LOWEST possible price I might pay and it will go up from there. Good that they sent that impersonal email because they advertise as if their price is an asking price like all the others.
46 of 49 people found this review helpful.
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Teddypam
Nov 6, 2017
They maid it real easy to find the right car for me
4 of 9 people found this review helpful.
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Sep 21, 2017
Very fast response!
8 of 14 people found this review helpful.
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Charles
Sep 6, 2017
Good help
4 of 15 people found this review helpful.
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Bob
May 8, 2013
Bought a very clean 94 ford explorer before it went through the auction. I worked at ford dealer body shps for 15 years and am well versed on ford trucks. This one was very clean and well cared for. I asked what the asking price was and put in an offer and we settled for $100.00 over. Customer interaction left a little to be desired though. (had to swap my own plates and scrape off all the stickers and writing on the windows) Didn't think that would be too much to ask for a one hour cash deal! Overall very happy with the purchase.
11 of 11 people found this review helpful.
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