Watson Chevrolet

Car wasn’t detailed and was dirty after being on the lot for over a month, mechanical issues on test drive , sadly it left a poor taste in my mouth . While everyone seemed to be nice lack of quality and TLC on vehicles goes a long way

Very easy to work with! No pressure to buy and really looked out for our best interests!

The person I spoke to on the phone made me feel like I was bothering him. He wasn't very inviting and wasn't much help at all. Three stars since it was just a phone call and not a personal encounter.

He is a awesome sales person, very professional..

I had a great experience with the dealership. The pricing was very fair as was the financing. I would recommend this dealership to anyone.

Good

Drove 2 hours to look at a car that had already been sold earlier in the day. No one called to inform me it had been sold like other dealers will do.

I purchased the car ....Casey's is a good car dealership

Contacted me promptly and very nice over the phone. Never got to visit due to having to work late everyday. My five stars are for trying to help

The dealer was great.

They emailed me the very next day. Very few people do.

These guys done an awesome job to get me into this car i really wanted

The price you had on the internet they said was wrong. The price was $20,375.00 and when I got there the price was $25,100.00. False, misleading ,and I wouldn't buy a dog from them. I sent them a email about how I thought the place of business was, and no one called or emailed me. The discounts were not what I thought they were. I talked to the Internet Manger more than once about the price and he kept saying yes that is right. I printed the paper and took it with me and the date was May 2, and they said before May 4th the day I went , It has changed. Bad place to do business.

Did not get this auto but Casey's friendly staff helped me find an affordable car that I love! Thanks to the "BEAR" and the rest of the awesome staff at Casey's Chevrolet!!

This is the worse dealership I've ever been in contact with. They give you a deal and send you home without signing paperwork after driving 2-3 hours to get there and tell you they will meet you with the car and do all the paperwork that Monday. After we call to find out when we can meet they call us back saying the vehicle sold right before they closed the night we were there. We know it's a lie because the car is still on the internet. If they didnt want to make a deal while we were there all they had to do is say so. We will never go back there. They are all idiots there!! I wouldn't give any rating for this dealer. They suck!!!

They were very attentive and helpful. A higher price than I wanted to go.

The dealership representative responded immediately and followed up with me in a timely manner.

Traveled 90 miles to dealership to pick up truck, called while on the way to confirm truck was there and set time to pick it up. When I got there salesman greeted us and went to get keys that's when a very unprofessional manager came out and told me he had taken a out of state check 30 minutes prior but was holding truck until check cleared.

Drove 4 hour round trip after extensive questions about vehicle to only find the truck was great but the bed was smashed in ever inch of it with the bed pressed up against the cab. Rediculous. Lied about multiple things on the vehicle. Wasted day and piece of crap sales staff.

Drove the SUV. Did not like the ride. Sales people ok. Although we were expected, had to drive to another lot to do the test drive.

Never had any problems, couldn't have asked for better. Everyone that I talked to to was helpful and willing to work with me to make a deal. If in the future I need another vehicle, I would buy again from them.

Responded quickly,very friendly , seemed eager to help with my needs. Supposed to contact me today to work on the deal, drove from keywest Florida to Tennessee, well see what happens. I keep you posted

Very honest in telling me about car and others I looked at.

friendly nice atmosphere good price no pressure.

I dealt with Karlie she was great, even though the car was already sold she continued to try to find me similar deal.

They advertise vehicles lower than they’re willing to sell them for. They don’t honor their advertised CarGurus price.

Go see Nate. He'll do you right.

They were horrible and very unprofessional I drove an hour and a half to get there and the vehicle I wanted to see wasn’t available! They took my credit info before they told me and tried to sell me something that cost more money! I would never do business with them even I were a millionaire and could pay out of pocket! They need to do better with their business practices and not mislead people and waste their time!

Good contact. Still shopping

I couldn’t access the window sticker on their car and asked for them to email it to me and Karley did. Also has asked if I have anymore questions and right now I don’t. Thanks for your assistance!

Dealer promised to reduce the price by$1000 but once I got to the dealership(90miles drive) the dealer refused to lower the price after everything completed. Not a good experience and waste of my time.

We arrived on time at the dealer. Porkey the salesman met us and showed us the car. The car was not clean which grossed my wife out,we declined that car. Porkey showed us some other vehicles but my wife is set on the Elantra. The salesman was very helpful but overall we were disapointed because they had two days notice and were not prepared.

Absolutely unbelievable . The Internet sales manager and the "general manager" have to be the worst people I have ever dealt with. The general manager literally told me "I don't give a (insert "f" word here) what you do", and Internet sales manager said the truck was sold, then after several days the truck was still there, yet another sales person said it was there and the deal must have fallen through. I set it up to drive the 300 miles to their dealership to get the truck. I called on the way out of town to make sure it was still there. I got ahold of Internet sales manager. By the time it was said and done he spent rest of the evening insulting me by text message. Calling me "sailor" and "popeye" mocking the fact that I was in the Navy. I don't understand how these people stay in business treating people like this. I do not write this review lightly. I tried to contact the owner, and sure enough, the text went to Internet sales manager. That's where the harassment started. Literally harassment. And this was just the tip of the iceberg. The truck was exactly what I wanted, or else I would not have put up with the inappropriate nonsense that I heard right from the start. Then he brags that he sold 14 vehicles in 2 days. I wouldn't even say any of this if it wasn't all in writing and 100 percent true. This is just the highlights of this whole transaction.

I emailed this dealer and got a prompt response even though I never dealt with them personally. I just went with another truck because it was closer.

Excellent!

Very awesome dealership, I will go back for next car.

By the time they called me I had found another vehicle. Their web site still showed their vehicle but they said it had been sold then he tried to sell me another model I wasn't interested in.

They were in constant contact and informed me that others were interested and advised me to come to the dealership. I was unavailable and the vehicle was sold.

Fast reply and good assistance.

They were very helpful and friendly. I would trade with them again

The car I went to look at was terrible....check engine light was on , pulled hard to right, flea infested...the salesman that helped us was alright. But the other guys were outside maybe 10 feet from me and my girl and they were obnoxious and cussing up a storm... I feel like it was extremely unprofessional...I was asked if the payment is where you need to be will you buy today...? I said dang son we ain't even looked at the car yet. The only reason this is getting 2 stars is cause of the dude that helped us...

Was told that the truck was everything I wanted that drove good no problem. Found out oil never was changed the truck had been painted and the truck had a terrible vibration in it. After I was promised it was looked over and drove twice. Unwilling to fix anything or work with customers

Followed up 2 1/2 weeks after. i already moved on and purchased something else elsewhere.

Follow up was good, just not the truck I was looking for.

I had appointment for silverado 3500 and I had driven about 2 HR .but I been there the vehicle was sold.

Was online. They sent the pics i requested.

Speedy reply. Sales person helpful

great

They been keeping in touch

Excellent phone call, the questions they asked me were on point and the conversation led to a very positive feeling about the dealership. Even though we couldn't make the trip there I feel that if the in person experience matched the phone call I received I would have been well taken care of.

Asked to be contacted only through email, got several phone calls. Chose not to buy.

The dealer called and we had a pleasant conversation about the car. Thanks!!

Dealer internet dept responded quickly. Ended up buying my new vehicle at their location.

Great

Fast contact

Didn't buy the Mazda instead drove off in a new traverse. Sales staff was very patient with me and understanding. If I ever pay this one off I'll go back to them for the next one

Did not go to look at vehicle. Timing did not work out.

Drove two hours after making an appointment to look at a truck and when we got there the truck wasn't ready and wasn't even on their lot. The only redeeming feature was salesperson Katie.

Really short talking with you. The sales girl a talked with was rude.

Would not recommend this dealership to anyone. I received at least 6 emails/texts/phone calls from them within a 48 hour period. I drove 30 minutes to look at the vehicle after being told it was available then when I arrived they said it was actually at another dealership an 1 1/2 away. Then the salesman said he would look for other comparable vehicles that were actually on the lot and instead tried to pressure me into buying a brand new car. I was looking for an $8000 car, not a brand new vehicle! When I tried to politely say no he continued to argue with me about why I needed to buy a new car. Extremely rude!

Unfortunately the car didn't run so I didn't buy it. Jacob was a great salesman.

Dealer quickly responded to my email, but not to the questions I had. Dealer suggested an in-person meeting to discuss any questions.

Internet manager is quick to respond but I have not made a decision

If i could give them zero stars i would.They called me 4 times within 2 hours to make sure I was coming to look at the car. Like i dont have other things to do. Surprised me after I drove 1.5 hours that they'd already sold it that morning! ( i got there after 2) They did feel my car up with gas, after I pitched a royal fit.

great

Quick response. Provided all info requested promptly.

I had an email from the dealer confirming my appointment that I hadn't had yet and called to make sure the car was still available and I was told that the car was already sold. All I can say is what is the point of having an appointment to check out a particular car and possibly buy it if they're gonna sell it from underneath ya. Then I get told that they can't guarantee that a customer is gonna come in even with an appointment. My appointment wasn't for another few days. I told him I wasn't gonna be able to come in until the 3rd and he sent me an email that night saying the appointment was at noon on the third. Can't wait to meet you. Well they just lost a customer and I won't be recommending them to anybody.

Rep insisted I come in without giving me an overall price.

Dealer wouldn't offer the lower price showed on cargurus.

Provided all the information I asked for in a timely manner, but I went with a car closer to home.

Dealer did respond, but was the day after we purchased our vehicle from another dealer

We bought the CAR!! great Dealership loved the staff!!

Greg called from the dealership the following morning after my inquiry. Went the same day and picked up the vehicle with all paperwork done at their dealership in and out in 2 hours. Great customer service!

Expensive