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Walters Mazda Mitsubishi
About Us
We are now in our 59th year of service to the community and have the 3rd generation of the Walters family involved on a day to day basis Walters Mazda Mitsubishi in Pikeville, KY treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (606) 437-9810.
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Today 9:00 AM - 6:00 PM (Closed now)
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3987 North Mayo Trail
Pikeville, KY 41501
Our Amenities
- Popcorn
- Coffee
- Wifi
Media
Service Info
Service Hours
Dealer Reviews
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Mar 30, 2025
Response from current dealership:
Hi Ryan, thank you for your feedback! We're glad to hear you had a friendly and positive experience at Walters Mitsubishi. We appreciate your support and look forward to serving you again!
Show older dealer reviews 22
Jun 23, 2020
Sent someone in for negotiations and he just stood over us without saying a word. They used intimidation and had no desire discussing any price change after dropping the price of my trade in after assurance. I bought the truck anyway, but I did not enjoy most the experience. Car salesman Tim was great with most assistance.
Jul 2, 2020
Response from current dealership:
I am sorry you had a negative experience at our dealership. We do not intend to use intimidation tactics to complete a sale. Action has been taken to ensure our customer receive the best possible experience when visiting our store. We would like to apologize for your experience and hope to welcome you back as a customer in the future. If you need more assistance please feel free to give us a call at 606-437-9810.
Jun 11, 2020
Great dealership. The sales team works hard to make people feel at home. Will definitely be buying my vehicles from Walters going forward. So happy with my recent purchase.
May 23, 2020
Staff was friendly but this vehicle has major problems and should not Beno a lot for sale. They act like they. Don’t know what is wrong but doesn’t run goo missing all check engine lights on and I ran check and several major codes showing. Needs about $2500 to $3000 to get rid of lights and oil leaks. I drove 3 hours each way to look at this vehicle. Stay away from this one
Nov 15, 2019
Great customer service! I highly recommend them.
Aug 18, 2019
Very responsive.
Contacted them to see if vehicle was still available and on their lot. Was told that it was. Advised them of time and day I would be there and they confirmed. When I arrived I was told the vehicle in question wasn't on the lot because the owners mother had it. I wasted my time and a trip to Pikeville. They either dont know what's going on at their own dealership or didnt go to the trouble to check before telling me to come see it. Not a good way to do business.
Mar 3, 2019
Real good
Nov 28, 2017
They were alright. I ourchased the vehicle. NO flexibility in price. Several
minor mechanical issues totaling about $500 in parts & labor - replace
electric motor for rear hatch release, replace faulty tire sensor & back
wiper operational but missing the part that covers nut that holds wiper
blade on assembly - they would not repair - only willing to give a $100 off
sale price. Finally, they do not give any warranty. Drive it off the lot and it
breaks down - they have no shared liability. It used to be used car dealers
would give 3,000mi or 90 days ... then it became 1,000mi or one month.
Whatever happened to dealers standing behnd their cars/trucks?
Aug 23, 2016
I was contacted pretty quickly after making an email request for more
information.
Jul 30, 2016
Great
May 3, 2016
Little trouble with how the price things online and then when you get to the lot it's a different price (higher) just make sure you have pictures of the value from online, but overall great workers, very helpful and a really nice lot, I would recommend! I love my car!
Mar 10, 2016
Dealer is advertising this as an S model when I contacted them they said
the pictures are accurate, but they are of a limited model, not S model.
Mar 7, 2016
Very courteous and replied right
away
Jan 23, 2016
Great business to deal with,no pressure,received good trade in value for my vehicle,would recommend and will contact in future needs,left dealership with some new friends.
Oct 2, 2015
took a couple of days to respond, but, did answer my conerns