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Dealer Reviews

Based on 5 reviews
All reviews are verified visits to the dealer. – Learn More
Devante
Jan 23, 2026
Everyone was extremely helpful a kind. Highly recommend, they made the car buying process smooth and pain free.
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Apr 28, 2025
Sergio was very helpful
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Feb 22, 2025
I was looking for a used car in Houston area recently. I found this car was not over priced so I visit Volvo west Houston. Surprisedly I don’t need to pay any package, while I was told I have to pay extra 1000-1500 dollars at the other dealers I visited. Their service was also excellent, I got the car checked with batteries, tires as well as oil change, etc.. Adrian helped a lot and I bought the car from him. I think they are very honest dealer and treat the customer very well that I highly recommend.
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Oscar
Sep 4, 2024
Exelent,Very attentive at all times
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Jul 31, 2024
They initially responded but then I never heard back from them
2 of 2 people found this review helpful.
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20
Jun 15, 2023
Great Folks really working hard to make a deal. They were absolutely happy to provide pricing, photos and any other information requested. Looking forward to making it happen.
1 of 1 people found this review helpful.
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Apr 16, 2022
Very helpful and responsive to my request. Sent requested pictures within an hour (none had been included in the listing at that point).
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20
Nov 27, 2021
Call me right away
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20
Jul 1, 2021
They were great
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Daniel
Jun 1, 2021
Adrian was great, the whole experience was smooth very helpful and informative from start to end.
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May 12, 2021
Adrian did follow up and was helpful.
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Apr 8, 2021
We arranged a showing/test drive and there was no pressure whatsoever. The sales person, Chris P., was super. He gave us the key and stepped away. We were able to identify some issues with the car, and both Chris and the manger were happy to discuss them. If you are in search of a Volvo, they will take care of you. All other customers that were in during our visit also had smiles on their faces, so I would lean toward saying that the other sales persons were as courteous as Chris. Bottom line, we decided to get the car we were looking at. The experience made is so much sweeta (Marcus from Underworld :)).
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Mar 12, 2021
Professional and personal salesman. Worked with me and answered all questions. And I did end up buying a vehicle. A good experience.
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Mar 1, 2021
Best experience I’ve ever had!! Tyler the salesman and Jose the manager went above and beyond for me. Communication was fantastic. They are honest and have integrity. Would highly recommend!
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20
Dec 9, 2020
Came from out of state. Purchased car sight unseen. Adrian was very helpful with sending me additional pictures and video of the car. They even offered to pick me up from the airport. I never felt uncomfortable or uneasy about working with them. Great dealership.
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30
Oct 24, 2020
Very courteous and prompt
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Sep 4, 2020
So great!!!
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Aug 3, 2020
sold truck i wanted to see. Was on my way to Houston 3 hours away. no help after that
3 of 3 people found this review helpful.
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Mike
Aug 2, 2020
Did well communicating and staying updated.
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Aug 2, 2020
Quick response to emails
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Aug 1, 2020
Absolutely the worst treatment I have ever received from a dealership. Sales rep used me as a stalking horse and sold it 15 minutes before I was SCHEDULED to arrive.
2 of 2 people found this review helpful.
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James
Jul 29, 2020
Good staff.
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Victor
Jul 24, 2020
Great service
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Jul 18, 2020
I never bought anything from them, but they were very friendly and not too pushy on trying to sell me cars.
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Jul 17, 2020
They contacted me really fast
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MONA
May 31, 2020
Great experience
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May 1, 2020
Outstanding experience, seen a Volvo on the road what a sharp car. Figured too expensive but to my surprise looked online Certified preowned was quality in my budget. Jose said come on by and test one see the difference; Adrian in sales answered all my questions. No pressure just straight forward on my schedule experience. Had never been in a Volvo until the day I purchased one.
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Mar 18, 2020
They have very friendly staff the salesman I spoke to brenden Holmes was very helpful went over every detail about the car I would definitely recommend them to anyone looking for a vehicle
1 of 1 people found this review helpful.
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Mike
Mar 14, 2020
Very nice, responsive professional, no hassle.
1 of 1 people found this review helpful.
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Mar 3, 2020
Dennis at West Houston Volvo was great. Thanks.
1 of 1 people found this review helpful.
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Jake
Feb 13, 2020
Great deal, fast closing, great customer service!
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Ray
Jan 25, 2020
Daniel gave me a lot of info on this truck I’m still looking at other vehicles as I watch this one. It’s a great looking truck.
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Charmaine
Jan 20, 2020
Nice at the beginning, but stopped hearing from the salesman. No apology, nothing.
1 of 1 people found this review helpful.
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h
Dec 26, 2019
They replied to me immediately. I set up an appt to see the vehicle and test drive it. Made the purchase that same day. They were honest in their replies to questions I knew they might not know the answer to. Quickest transaction for a car purchase I have ever had!
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Dec 25, 2019
Very professional and awesome followup. Loved the service
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B
Dec 21, 2019
Adrian and his team were top notch from start to finish! After trying, and failing, to get some help at a local Volvo dealer, I inquired with Adrian about trading in my vehicle and purchasing one of their CPO vehicles from Volvo West Houston. Comminication was fast, friendly and informative the whole way through the process and I couldn't be happier with the transaction. Would buy from these folks again in a heartbeat!
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Dec 13, 2019
Awesome haven’t purchased just yet but am to here in the near future!!! Very prompt and friendly and continues to give me updates on the car!!!
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Wes
Dec 4, 2019
Very courteous and willing to help me find the right truck
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Dec 3, 2019
Very professional, responded by email and phone
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Jim
Nov 4, 2019
Did not purchase but were very responsive and helpful & went for a test drive.
1 of 1 people found this review helpful.
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Herman
Oct 10, 2019
Courteous and professional
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Ralph
Jul 7, 2019
Great
0 of 1 people found this review helpful.
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