Village Cadillac Toyota

Great

Contacted me right away and provided very helpful information about the car.

Had an Excellent experience, with Clayton (in sales). And later, Evan (in finance). My wife and I had been to about 8- 10 dealerships, throughout the Tampa Bay Area. “Village Cadilac Toyota,” was our final stop. For good reason. They were not only able to meet our demands, They exceeded them, as well !! Well done, “Village Cadilac Toyota !!” You all have Our Loyalty !! Ty !!!

Logan did a great job! He made my car buying experience a breeze! Highly recommend Village Toyota/Cadillac ask for Logan!

Very nice, not pushy, good deal. My car smelled like smoke but they oxzonated it. I love my Highlander

Good contact but will not work on price as stated previously. Make sure you ask all your questions before heading there.

Sales person was great, very knowledgeable.

Very nice easy to deal with. I didn't buy the car. But was a great experience

Honestly, this was the BEST car buying experience we have EVER had. Our salesperson was John”Beatles Ties” DeLoach. Definitely ask for him. He collector of Beatles tie and was nothing short of amazing. He gave us everything and more we requested of him before arriving at the dealership. No hard pressure and he really impressed us with his knowledge of our Nissan Murano. We didn’t expect that given the dealership is Toyota/Cadillac. Truly the most enjoyable test drive with a salesperson ever. Normally we hate those. This was honestly so informative and relaxed. From start to finish we actually enjoyed the car buying experience. Over the next couple of years we will need 2 more cars. After this experience we can’t imagine going anywhere else. It was absolutely worth the 2hr drive. No hidden fees or ridiculous added pkgs added on you don’t want. Wow. A dealership who wants to build a relationship with you. Go figure. Awesome!!

The Consultant I spoke with was wonderful - unfortunately the vehicle had sold - she was extremely nice and professional. I would absolutely not hesitate to use this dealer.

Still looking. But Cory has been a great help for us not crossed of yet

Nice car.just didn't have the options we wanted.polite sales tteam

This dealer was very responsive and did an excellent job of communicating.

He was the best place I have went to very nice and friendly they treat you like family

Excellent service. Made the buying process seamless.

I’m not one to leave reviews but I had to give credit where credit is due. The people at Village Toyota were super easy to work with and straight to the point through the entire process. Chelsey remained in constant communication with me via email, text and phone even before visiting the dealership. I highly dislike the entire car purchasing process, it can be very intimidating and confusing but that was non-existent here. I left a happy customer in the car I wanted, for the price I wanted and definitely will be doing business with them in the future! Thank you Chelsey, Mark, Charlie and the entire team! This place was totally worth the one hour drive :)

Great treatment good people thank you Village Cadillac Toyota

When I contacted the dealership, they provided a facetime view of the car. However, the gentleman I spoke to stated he was going to get the car detailed so I could see a clean car. I waited a couple days and then saw on CarGurus where it had been removed from view. I called the dealership, and they stated that someone had put a deposit down on the car.

Not impressed. Was told a vehicle was available when it wasn't , it was going to auction. Come to find out it didnt go to auction but was in their shop for repairs. The internet sales woman called me the next day and told me the vehicle was out of the shop and not going to auction. I made an appointment to see it the next day but it sold before I could get there. At least they did text me to let me know it was sold! I loathe dealing with stealers anyway so this review should be taken with a grain of salt. Thank you.

Diana quickly responded to my inquiry.

Good service

Met with a representative from the dealership. They were friendly and helpful

Very responsive

They contacted me promptly with the information that I requested.

Dealer contact me right back.

They were helpful and professional.

Good communication with dealership personnel however too many add on fees to accommodate a realistic deal.

They followed up with me ..thanks

Very nice staff, purchased here! Fair on pricing

Great response

They responded right away. I did not end up getting that car but that was my fault because I procrastinate.

Wonderful sales representative. very helpful

Response was super quick

Friendly knowledgeable staff with no hidden surprises

They called almost immediately. They were eager to help and let me know that the car was there and in stock. I will meet them next week and report back.

I am in touch with a salemen about the 2019 Camry So far things have been pleasent

I am interested in the 2018 corvette and had the sales person contact me. I called to give an offer, but didn't get a reply. I called again and asked if the offer was accepted and the answer was no. I submitted another offer and had to call to see if it was accepted. I didn't get much help from them, which is disappointing. The Vehicle does not have a PDR or Nav. only google maps from the phone. I'm still interested, but no one has followed up.

5 stars

I contacted the dealer enclosed on 01/19/2020 in reference to an add that they had on Car Guru on the vehicle attached. After negotiations we supposedly came to an agreement to buy our third Camry. When he asked me when we would be able to go in, I requested a PO which he promised to send. At that time I asked him to send me the credit app along with the PO which he agreed. Immediately he sent me the app to be followed By a text to please hold off and that he would call me. After 15 to 20 minutes he text me telling me that they made a mistake and that they vehicle was not available. They claim to have pull that vehicle for their rental program. So when I asked them why couldn’t they replace with another vehicle I was told that they would speak to their general manager. Never heard from them. The same vehicle with the same Stock # and Vin is still being advertised on your web as of today’s date Bait and Switch?

I Was Contacted Promptly and By A Knowledgeable Salesperson but This Turned Out Not To Be The Vehicle I Needed/Wanted

I did not travel to visit Village Toyota but I did receive a call with and invite to come and view the property.

It was sold then it was still on their web, tried to sell me a year older Corolla LE which is a lower trim and year older for $1000 more. They are very deceptive in my opinion and would not do business with them. There are cars all over the place to buy so why would I bother with them?

Great experience

Good people, found a better deal at another dealer

Very helpful

Gentleman I think his name was Steve left a voicemail. I called back to let them know I was changing brands.

They responded to my emails immediately

A sales representative contacted me about a vehicle. I decided not to pursue.

Best car shopping experience ever. Bought the car and would recommend Village Cadillac Toyota any time.

The gentleman that I talked to, was Mr. Bobby Trenholme. He was very knowledgeable about the vehicle in question and was patient in showing me all the bells and whistles that that vehicle possessed. We were able to negotiate an acceptable price and I bought the car that day. The customer service that I received before, during and after the sale, was great.

Keeps on constant contact with me

Very dedicated and professional, happy with my experience!

Great - not pushy to buy. Excellent experience.

fast response

So far so good.

Dealer was very nice and very responsive. Unfortunately, the truck sold while I was on the phone with the salesman.

The salesman John “Beatles ties” answered my question & thru my research on CarGurus I decided to purchase my new Tundra from them. They had the best online advertised price & they stayed open 2 1/2 hours after closing to complete the deal

There were friendly and responded fast to my questions did not buy from them the used car was too high compared to other ones and gave me low trade in .

Dealership made 4 appointment confirmations, then sold truck out from me while I was traveling 3hours from Tallahassee to Homosassa. Not the experience that is expected from a Toyota dealership. Professionalism and ethics are lost in the sight of making a buck at this place. Save yourself the trip and go elsewhere.

Excellent dealership! We went there and purchased our new TACOMA same day! Luci was wonderful to work with!

Other than the typical long wait time it takes to buy a car we are very happy with the dealership. We were treated fairly.

bought it

Apparently sold it before I drove 30 min. To get there. Really?!?!

Our salesman was great, and we got the truck we wanted. Everyone was very friendly!

car was nice, BUT not nice enough to justify the asking price. They had about $1100 in "dealer fees" added in that were not negotiable. A bit pushy as well. All this made me run.

Spoke with them on the phone. I was told that they would email the quote within the next few minutes. It was never received. Called them again and asked for the quote. Received a quote for a different vehicle. Purchase a newer car for less than what they quoted me for this vehicle from a different dealer who was ready to make a deal.

Great experience.

Process was fast and accurate

Very happy with the service and buying experience. Week worth the time and drive to this dealership.

An excellent dealership, send a video of the car (turned out bought a new version 2017) of the same model, but their follow-up and information was very helpful. Highly recommend them.

Jesse B was prompt with reply and very accommodating when we arrived. Treated us well. We did purchase the 2016 tundra. Would recommend village Toyota to friends and family.

Excellent

Good response, nice people, reasonable online price.

I emailed them on a car from CarGurus site and the listed price was 12494.00. The first offer they sent me back was a price of 13991.00 less 500.00 discount...out the door was 15,315.74 which inluded registration fee, tax....and $900 plus in other fees. I asked them if this was Bait and Switch! I personally will not buy from them.

The dealer got back to us right away. She asked what we were looking for and when we wanted to go check the car out. When we got there they brought the car up, but also asked if we might me interested in looking at the 2016 leftovers to compare them that we could see the difference and how the payments wouldn't be that much different. We said yes and ended up buying the leftover 2016. It was a great experience.

they contact me and ask me to come and test drive car. i did confirm before i went to dealer that car is available. when i went there sales person says car has been sold. After that they still has same car for sale on your cargurus website. I don't know how this works. Bad experience

made me drive all the way there had already sold the car i wanted and lied and said they still had it.to try to sell me something else when i got there .

I love 3 hours away and they made everything run smooth. They were accommodating for 2 young kids which was nice. I definitely recommend them

Coureous, helpful and with nice (not excessive) follow up

good phone conversation, truck was sold in less then 8 business hours

I bought a BMW 335i and the salesman Wayne was extremely knowledgeable about BMWs. Excellent service!!!

buens atención aún tomando una decisión para comprar

I drove 5 hours to purchase a 2014 Prius Three from these guys. This is the 9th vehicle I have purchased over my lifetime and this was by far the easiest, quickest, and most pleasant car buying experience I have ever had. John Harke was my salesmen and my internet contact person and he was an absolute pleasure to do business with. Village Cadillac Toyota is a gem of a car dealership. The finance guy (wish I could remember his name) I dealt with was awesome too, put the deal together quickly and fairly. Everybody at this place makes you feel like family and none of the high pressure ,sleazy sales tactics that are fat too common these days. Definitely worth the drive, and I would highly recomend them. A+++++

They were very responsive. Called me almost immediately, and followed up with calls & email until I told them I was no longer interested. I had planned a visit, but didn't make it. I have not done anything further since I found the vehicle did not have 4wd, but it sounded like a very nice vehicle and so did their folks.

ok but not interested in car because looking for an XTS

This was the most enjoyable car buying experience so far in my life. The sales person (Anthony) was friendly, knowledgeable, and made my wife & I feel very comfortable at all times. I never felt rushed or pressured into anything. I will go back to this dealership and want Anthony as my sales person.

The dealership is setup for customer convenience and hospitality. The salesperson was very understanding and did everything possible for the sale to be possible. The process of purchase was very efficient.