Valley Chevrolet Buick GMC

Excellent

Great service! was very happy with my purchase

Michelle is awesome, and I look forward to future dealings with this dealership!

Michelle was my salesperson, she was super, even working on her vacation time to help me. I would have liked about 3k more on my trade, but had to give 5 stars because of her service.

I ended up buying a vehicle from another dealer, but they were very nice to talk with and sent me extra pics of the vehicle.

Very good experience. Rebecca Lewis is great. Ask for her!

Responded quickly! I did not end up looking at or buying a vehicle from them, but the response was fast and very professional.

Rebecca Lewis was a delight to work with. She was my sales associate at the dealership that handled my deal. The finance manager was Awesome as well! Very friendly atmosphere! My Escalade was cleaned up and ready to go when I got there. It actually looked much better in person than it did in the pictures. Looked & smelled brand new. I highly recommend Howard Bently GMC!

Excellent! Kristen Shelton and the Howard Bentley team were very professional, and provided first rated assistance.

Professional and helpful.

Very attentive and well run

Howard Bentley Chevy Buick GMC was very quick to reply to my inquiry.

Responded quick!

Although my current search for a vehicle is on hold, like most everything else right now, the sales team at Howard Bentley responded courteously and professionally. Still searching online and will contact when feasible.

I haven't visited the dealership yet so I haven't seen the vehicle I inquired about, a 2011 Lincoln Navigator 4WD. So, this is only about my experience with the salesperson that contacted me. Rebecca responded quickly and answered all my questions. She assured me the vehicle is in great shape. She offered to give me the best price she could but was open and said it's already heavily discounted so she probably won't be able to do much more. As a last good gesture, she offered to pay for my gas if I decided to make the trip from Birmingham, AL. Didn't see that one coming. Thanks Rebecca! I enjoyed chatting with you. It was pleasant. I hope to conduct business with you soon.

Rebecca has been very responsive to my questions

I was very pleased with the sale lady. She made it very easy for me. I will tell friends and family

It was a great experience and we purchased the vehicle!

Easy car buying experience.

Response was quick ! Someone put deposit down and sold before I could go see the vehicle so I never got to visit the dealership

I was not the buyer in this transaction. I was the go-between for my friend, Nancy, and the dealership. She bought the vehicle and we found the transaction pleasant except for one thing. She paid cash for the vehicle but we were still asked to wait for the finance manager. We waited several minutes and we were growing increasingly annoyed with being asked to wait when there were no arrangements to be made for payment. Finally our saleslady, Rebecca Lewis, came back and furnished us with the paper tag so that we could go on our way. I would advise the dealership to make sure that this doesn't happen to other customers.

I emailed Howard BentleyBuick GMC late at night about a vehicle and they responded the next day as soon as they opened. Great response time.

Dealer representative Todd was helpful. I was confused about the actual price of the Truck. Price ranged from 26K to 23K depending on the day I guess. I asked for an explanation and was told it was computer generated. I was not comfortable making a deal on this truck.

The sales rep was very helpful and courteous. I would use this dealership again in the future.

Rebecca was great to deal with. They were very transparent throughout the buying process and easy to work with.

Very nice and quick to get back to you

By far the best car buying experience I’ve ever had. My sales person, Leisha was fantastic!

Answered my questions in short order. Being out of state I couldn't get off in time to get to truck I wanted and it sold. Only negative was I wished I would have been contacted about meeting sooner and or received some communation about making an offer.

Great to work with

Very informative and very prompt.

Fast, friendly, excellent contact and very willing to help me find what I needed.

Prompt answer and seemed willing to please

Liesha and Todd are great to work with. No pressure and really, genuinely try to help you. They are absolutely up front and clear about numbers, finances and the vehicle. We love the car and will buy from them again. Cheryl and Leon.

Very good to work with.

Was contacted and we communicated several times. Very helpful.

Sales person was very helpful in every way possible. Great job Howard Bentley!!!!!!

I bought the car and the experience was good. The only negative aspect was the car was on empty, and the dealer only put 4 gallons of gas in the tank. I drove 90 miles to the dealership. Needless to say, I had to buy gas to get home.

Excellent communication, appreciate their honesty about the car I was looking at...:-)

Helpful...responds quickly

After they called and made an appointment for me to drive the truck, I arrived at that time, took time out of my day, and got there and the truck had been in the body shop to be repainted, they never let me know prior to my arrival and even after sitting there, a guy came out and explained it to me, not even the lady I was to see. She never showed her face. Then a week later they contacted me and said, "Oh forgot to tell you someone else has already placed a deposit on that truck." SO why even contact me with an appointment when someone else had already placed money down. NOT GOOD!!!

Very nice and eager to do business

Great follow up from this company, unfortunately we were not able to go see the vehicle we were interested in as our trip to TN did not materialize.

Almost immediate contact and very pleasant

Found this pre-owned SUV on CarGurus that met our preferences. Checked out the car options and history on the Howard Bentley website. Contacted the dealer through the CarGurus application and promptly received a phone call with answers to questions. Then set up an appointment to preview the vehicle - Howard Bentley is more than 100 miles away. Went over with a preapproved loan at a very good rate. A very pleasant and knowledgeable sales lady went on a test drive with us and answered our remaining questions. Decided to purchase the car and received a lower rate on the loan through the dealer and also a very good price on an extended warranty. Very pleasant experience.

I bought the car great experence

Had a very easy transaction. The staff was very helpful, easy going, and polite. The prices were extremely competitive and that's why we drove four hours to get this car. Extremely pleased all around. They're worth looking into and worth the drive.

Best dealership I been to in a while.

great customer support and friendly staff.

I've already made a purchase, thanks.

Josh was very helpful, knowledge and professional. I would recommend this dealership to anyone.

Awesome

Sales manager hid behind mirror windows -- failed to negotiate with me personally. Left frustrated.

I sent an 3 emails and only have recieved one response. Maybe they are selling really well?

not the vehicle I was looking for

Dealer did respond over and over trying to push the sale. The car was not cared for and even though it had been on their lot a long time it was in no condition to be shown. I feel they should have taken extra measures to make it presentable and all the loose paint chips in the trunk showing that some work had been done was no way to build my confidence in the care of this vehicle.