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Universal Auto Center
About Us
Universal Auto Center LLC is dedicated to providing you with the ultimate automobile buying experience. Universal Auto Center LLC is your #1 source for buying a quality pre-owned vehicle and maintaining it. We have extensive relationships in the dealer community allowing us to purchase and service a wide variety of lease returns and new car trades at exceptional values. This enables Universal Auto Center LLC to pass along huge savings on the highest quality vehicles of your choice. In addition, we offer a full array of financing options and service plans to meet your needs.
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Today 8:00 AM - 6:00 PM (Closed now)
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3802 Waldo St
Houston, TX 77063
Our Amenities
- Coffee
- Free Wi-Fi
- Courtesy Loaners For our Service Customers
- Clean Restroom
- Clean Lobby & Comfortable Chairs
- Shuttle service available
- We honor all extended warranties
- Repair Pal Certified
- Car Max Extended Warranty
- Extended service plans available
- NAPA CAR CARE CENTER
Service Info
Service Hours
Dealer Reviews
All reviews are verified visits to the dealer. –
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Really great experience, straightforward, fast, easy, to the point, you see good car, u come to terms, you leave with car if all parties agree and requirements are met. This isn’t where u get a pretty car from, but a week out, after horror stories I’ve read from other places I can say I been driving the car normal and so far so good, sure It has work to be done cosmetically, but the stuff that counts, reliable af. Highly recommended
The Best Belated Birthday present I could give myself. First Thank you Lord, I couldn't do it
without you involved. You told me from my Heart to wait on you,the right time,and the right car
will come your way. And it did. Universal had the right vehicle for me,and I told them to put it
behind the building,I'm coming for my car.I've always wanted another Mustang GT,just like the
Model and Make I was looking for. To Josie and her Team at Universal,Thank you all for waiting
on me and giving me a Great deal. Yes I will Definite Recommend anyone looking for what they
need. My car was cleaned up,free Test drive before I left the Dealership. On the Highway we
went. Zoom,Zoom, and was Smooth. Thank you Again Universal Motors
Oct 13, 2025
Wonderful experience, purchased the vehicle.
Aug 28, 2025
The people are nice and it was a easy process but I’ve had the car for only a week and it got a check engine light and took it to my shop and they told me It’s missing both air injection pumps and valves and hoses cost about 4,000 to replace so I don’t know how this car passed emissions and I was not told about any of this they told me the car was ready to go so now I’m stuck with a 4,000 bill
Jul 28, 2025
I’m from out of town. Our first experience with this dealership was very professional and helpful.
Jan 10, 2025
Very good nice
May 29, 2024
Up front answered all my questions gave all the information about the vehicle I was interested in and the finance options
Show older dealer reviews 48
Nov 25, 2023
I spoke with David he was great and gave me some knowledgeable information on the vehicle in question.
At the I wasn't ready to purchase but I will most definitely purchase a vehicle from this dealership.
Feb 11, 2023
Easy to work with, fixed small issue post sale without question.
Feb 10, 2022
If you’re in the market for a used vehicle, this is the place to go! The owner, David, was extremely helpful and professional. He directed his focus on customer satisfaction and not just about making a sale. He is very knowledgeable about the vehicles on his lot and he ensures 100% transparency about the vehicles condition. I would not hesitate to buy from here again!!
Feb 3, 2022
I was immediately contacted.
Oct 16, 2019
Prompt, my experience was as it should have been. I was satisfied.
Oct 4, 2019
Oh my car is beautiful cause it’s exactly what I want it but my rims were all scratched up and damaged in that once did anyone mention that to me at all I was very upset I wanted to return my car then I was told there was no return policy so no I would never recommend awful customer service it only cost me $148 to replace the caps hubcaps on my Suv
Jul 20, 2019
Very helpful.
Mar 19, 2019
The dealer took a long time to respond and did not follow up with me after he received my information
Jan 12, 2019
Dealer contacted me quickly. They had good inventory and good prices. I haven’t purchased a vehicle yet but I will check with these guys again in the future.
Oct 26, 2018
I was contacted right away and given the opportunity to come in and test drive the vehicle I inquired about. The sales rep was respectful and
courteous.
Sep 28, 2018
Good people. Good cars. Had some issues in this car they didnt mention. Nothing major but still sneaky tactics. All in all it's a good car..
Sep 19, 2018
Everyone was helpful with my questions and requests. I am very happy with my car and my purchasing experience.
Sep 19, 2018
Response from current dealership:
thank you Aimee,
Jun 7, 2018
Very courteous and straightforward, highly recommend! Great selection and ready to go.
Jun 7, 2018
Response from current dealership:
Thank you
Apr 13, 2018
Excellent customer service and good prices, I highly recommend this place!
Mar 26, 2018
I am pleased with the service I received with them, they are very friendly and ready to help.
Mar 17, 2018
Good
Nov 1, 2017
They're very good
I bought this car. I got a great price. Everyone was very
friendly and did what
they said they would do. I highly recommend them if you are
looking for a
used
car.
Sep 23, 2016
Response from current dealership:
Thank you and enjoy your 2015 Volvo XC60
Feb 25, 2016
Friendly, willing to negotiate.
Sep 23, 2016
Response from current dealership:
thank you Donald
Aug 30, 2015
This guy lied about how much the car
was for sale. Literally was trying to rip
me off for $2000 more than what the
advertisement says
May 21, 2015
Got I got approved i went to the bank to
get the down payment and got a call at
the bank saying after I got approved I
got denied. After I was told to go get
the down payment money. I put the
money back into the bank
Jul 31, 2014
High mileage overpriced vehicles
May 28, 2014
Found a car thank you
Mar 20, 2014
well done very helpful
