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Dealer Reviews

Based on 7 reviews
All reviews are verified visits to the dealer. – Learn More
Sam
Feb 4, 2026
Couldn’t ask for nicer people to work with
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Nov 21, 2025
Extremely Optimistic! I love his energy!
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James
Oct 26, 2025
Outstanding customer service and support. TK and his staff are very knowledgeable and professional. Received better service at Ultra Motorcars than larger franchise dealerships in the Birmingham area. Highly recommended!!!
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Carmine
Jun 29, 2025
Dealer called but never followed up. Bought another car.
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Jun 10, 2025
I called and they answered the questions I had about the car.
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Oct 1, 2024
I purchased a used BMW 440i from Ultra Motorcars recently. TK and Ethan were a pleasure to deal with and even picked me up from the airport. I was in and out in 30 minutes to finish paper work. It was refreshing to deal with Ultra Motorcars. I would recommend this dealership to anyone .
1 of 1 people found this review helpful.
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Jul 20, 2024
Quick response
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Feb 24, 2024
The best. Great sense of humor. Amazing communication. Does his best to make a deal fair for both parties! Amazing experience.
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Jan 14, 2024
I spoke with the owner, he was very professional, honest, understandable and most important truthful. Most dealership just try and make money not with Ultra Motorscars. I appreciate their honesty. I will refer them to others. Thank you!
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Nov 26, 2023
Horrible experience I went there and filled out app and got qualified and they sold the car from under me!! The defender jeep but their loss I’ll never visit again!!
6 of 7 people found this review helpful.
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Jun 30, 2023
Easy to work with. Great selection. Smooth transaction!
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Mr.
Oct 25, 2022
responded with an updated status of the vehicle
1 of 1 people found this review helpful.
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Aug 1, 2022
Appreciate the opportunity
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Jun 18, 2022
Quick response time
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Roderick
Mar 15, 2022
All good
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Nov 3, 2021
He returned my call seems to be a good dealership but the car I wanted sold
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Jun 19, 2021
Felt like they were not willing to do what was required to earn my business. Take additional photos, video of areas in question... etc of vehicle for sale I had questions on and I live in a different state. No follow up and car was sold.
10 of 11 people found this review helpful.
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Sean
May 29, 2021
Very helpful, was not able to buy the vehicle, but I defintely will try to buy from them in the future.
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Apr 8, 2021
This is not a very good professional place to do car business. I test drove a car and decided to purchase. During my test drive the engine light came on. I also took notice the hood extension rods were not working. Therefore, the hood would not stay up. I mentioned this to the owner and to my surprise he sent me a picture and the amount of hood extension rods for me to purchase. Please keep in mind, I have not signed not one document! Then he said I needed to pay out of pocket $500 to him because he allowed another dealership run it through their finance company. I politely told him I wasn't going to do that . I further ask about the engine light and he said it's something minor. DOES THIS ONLY HAPPENS TO A LADIES!!
23 of 24 people found this review helpful.
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kent
Mar 3, 2021
The salesman was very understandable and also gave me a courtesy call thanks
1 of 3 people found this review helpful.
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Feb 20, 2021
Great customer service and treatment care
1 of 2 people found this review helpful.
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Feb 27, 2021
Response from current dealership:
Thank you, sir! We're a small dealership and try our best everyday.

-- Ethan
Tim
Feb 4, 2021
I contacted the dealer about a 2004 Porsche he had for sale. He told me the car had already sold. I have been in the market for a couple of months and trying to get a feel for the market and where these cars are selling, I ask what he sold it for and he immediately became very rude and acted like I was asking for his Social Security number versus a simple price of a car he had recently sold. He then told me he was the owner of the dealership. Very bad attitude for a dealership much less the owner!
23 of 27 people found this review helpful.
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Feb 27, 2021
Response from current dealership:
Hey Tim. Being in the market for months, you probably have a pretty good idea of pricing.
We told you the car was already sold and still spent nearly ten minutes on the phone with you answering questions about this car and Porsches in general, but again, as our car already sold, you couldn't have bought it anyway.

As we explained on the phone, we can't disclose what someone already paid for a car.
If you had bought the car, you wouldn't appreciate us telling your noisy neighbor what you paid.

Thank you for taking the time out of your day to leave us an undeserved 1-star review.
As a
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TRACY
Jan 3, 2021
The dealer responded with a basic email, simply stating the vehicle had been sold. Nothing more. Vehicle is still being advertised!
13 of 16 people found this review helpful.
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Feb 27, 2021
Response from current dealership:
Hey Tracy. Sorry about that. We try our best to remove cars quickly, but it takes up to 24hrs for a car to be removed from CarGurus after we remove it from our website. It's that way with all dealers.

I hope you found the car you were looking for and a re riding in style. Cheers!
Dec 30, 2020
Very up-front and polite sales dept. They were able to answer all my questions.
1 of 1 people found this review helpful.
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Cynthia
Nov 27, 2020
Helpful
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Chris
Oct 10, 2020
Very pleasant experience. I bought the car I inquired about. Great owners. Made it fairly easy to complete. Helped deal with a couple minor issues that came up on test drive.
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Oct 3, 2020
Answered questions in a timely manner. Ultimately, didn't buy.
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Sep 4, 2020
Great, personal but professional
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Aug 10, 2020
Good thanks
0 of 1 people found this review helpful.
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Ted
Jul 7, 2020
Initially responded and offered to send a walk around video file but never sent it.
7 of 7 people found this review helpful.
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May 29, 2020
Responded quickly. Very thoughtful and helpful
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Apr 21, 2020
Very professional and courteous
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Mar 18, 2020
Very professional, they continue to help me search for that right car that will fill a need in my family. They understand that it is not just a car payment but insurance that needs to be in the front of financing the next car
1 of 1 people found this review helpful.
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Mar 11, 2020
Very responsive.
0 of 1 people found this review helpful.
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Jan 28, 2020
Quick response
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Jan 21, 2020
Came the the office early to meet me. Was very helpful with assisting me with financing the car I wanted. Over all great job.
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les
Dec 26, 2019
Responded promptly, courteously and professionally. My wife and Iwere disappointed with the quality of the interior for a 1-owner vehicle. I still have not bought a vehicle. Still looking for the best deal. beautiful exterior
1 of 1 people found this review helpful.
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Dec 5, 2019
Very friendly and welcoming response
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