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Ultimate Motor Cars
About Us
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Today 9:00 AM - 7:00 PM (Closed now)
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4644 US Highway 1 N
Saint Augustine, FL 32095
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Dealer Reviews
All reviews are verified visits to the dealer. –
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I had a great experience with Ultimate Motor Cars. The team was honest, professional, and made the whole
process easy and stress-free. They answered all my questions, helped me find the right car, and never made
me feel pressured. I’d definitely recommend them to anyone looking for a quality vehicle and great service.
Mar 10, 2025
Was told the morning we went that we could look and test drive. Drove about 40 min to get there, when we got there they had us wait for at least 30 minutes telling us they had to get the car, then another 25 minutes later they pulled the car around in neutral with a smoking engine and was told we could not test drive. Was very disappointed here as this could’ve been avoided had any issue been checked upon knowing we were coming to look that morning which was at least 6 hours prior to our “test drive”. Very apologetic however and very nice when dealing with this kind of thing and said they keep in touch.
Show older dealer reviews 73
Dec 18, 2023
Great! helpful and informative.
Sep 15, 2023
Professional,very courteous. I am interested in a particular vehicle.The back and forth has been very difficult but remains professional.
Worst experience, they treat their customer badly. I asked them for price quotation for my bank formalities but I was told to visit a dealership for that. I told them that I am 5 hrs away from the place but they insisted to visit the dealership just to get the proce quotation.
The agents use phone and email all the time but can't sent a quotation via email.
Talked to Adam on a Tuesday 5/9 afternoon, praised the car said it was his fav and sent me an e-mail all about it., Called him, But when I
wanted to come to see it; said the car was getting a re-wrap and won't be avail 3-4 weeks Owner Coulnt sell it like that. They also said it could
not be financed, but that was not an issue for me. Gave my info and said to call me, Very interested. It did sound right so Wednesday 5/10, I
told them I would come by, see it to make sure it was worth the wait and put a deposit on it. No reply and POOF I get an e-mail; a week later it
sold - I call it a non-truth and do not know why dealers treat customers like they're stupid. No worries I bought another car from another dealer
and that deal went fine.
Jan 26, 2023
Not a bad truck but I think it’s a bit overpriced being a mechanic’s special and has rods knocking and whatever else it has wrong with it
it started out well with Adam the salesman the owner Eric came in to appraise my vehicle. Eric is a smooth talker. lied about everything the car had two dry rotted tires. he said he dealt with companies in Tallahassee and will have them put me on two new ones the next day. that never happened in fact he stop taking my wife and I phone calls. i’m going on social media to let everyone know he’s a scumbag.
May 30, 2021
Very responsive to inquiries. Easy to work with, we were just unable to connect the dots due to extenuating circumstances.
Made the drive down to view and potentially purchase a vehicle listed on the lot's various places of internet presence only to find out the car had a "deposit" placed on it and a "wait list" of interested parties. I find this to be a very poor practice for a car lot in general, and misleading to potential buyers. I would recommend any potential buyers be very wary of this dealership.
Apr 1, 2021
Christian was very helpful and answered my questions.
Nov 8, 2020
This was a great company to deal with! From start to finish. Gerald my salesman kept in constant contact with me throughout this deal. This was my first experience with an online, out if state purchase. They even arranged for a transporter for an amazing deal! This is a reputable business with a spectacular team of people. I would recommend them to anyone.
They will take great care of you, especially Gerald!!!!!
Oct 17, 2020
Ask for Shayne, the most reliable and relatable employee they have
Great place to get a good quality used car at a competitive price, everyone there is very attentive
and Chad my salesman even answered my calls on his day off. I highly recommend as it has
been nothing less than a great choice to visit them!!!
The owner is a great guy and is very passionate in his business and willing to help you in any
way he can :)
Sep 2, 2020
Made the deal process a pleasurable experience! I'll update rating to a 5 and review upon completion of pdrs'.
Aug 27, 2020
Amazing!
Aug 19, 2020
Good
Mar 2, 2020
Everyone at Ultimate was truly friendly and helpful. They made my recent purchase process quick and easy and I was driving It off the lot same day. Overall it was an enjoyable experience. I’ll be looking to buy again in the near future and will definitely give them another call.
Apr 17, 2019
Very helpful and sincerely interested in my needs.
Mar 20, 2019
Great experience with Taylor. Very friendly dealership.
Mar 15, 2019
Pleasant service fast contact
Jan 27, 2019
I felt good about the experience
Jan 17, 2019
Good experience
Jan 5, 2019
Good
Nov 1, 2018
Was very happy with the all the hard work they did to put the deal together made it easy and quick also the owner did a great job within 1 hour out the door with a good deal would recommend you check them out
A week ago, I traded in my car and purchased a 2012 Volkswagen CC.
Erik, Brad, Aladdin and Cory were a pleasure to work with. I will definitely
give them another opportunity when it's time for my next vehicle. I did not
give them 5 stars due to a couple of things; First, the appearance and
cleanliness of the vehicles displayed for sale is one of the most important
chances to make a great first impression. The BMW I test drove first had
quite a bit of sand in the trunk and floors and the CC i purchased didn't
appear to have been detailed at all. Secondly, when we were completing
the deal, there seemed to some confusion as to who was supposed to
what. Everyone that I worked with was trying to multi-task, which led to a
less than Ultimate buying experience.
Apr 11, 2018
Very nice
Feb 5, 2018
Great salesman was able to get the deal done and drive home same day
Feb 1, 2018
Not good. They got me approved for the jeep and then put the price up on me. Agreed to buy and they sold later that day and didn't tell me. I took the day off to make the 3 hour drive each way.
they responded to inquiry, price was on vehicle was immediately raised after
inquiry.
vehicle initial asking price was 12k, I contact dealership about purchase and trade in, sent pics of my vehicle per their request on Friday.
When i checked two days later on Sunday, the vehicle price had been raised to 15k
Dec 29, 2017
Great dealership! Ben and Brad are very nice and willing to help anyway
they can. I would highly recommend them.
Nov 12, 2017
Responded very quickly. They were also very helpful and patient with answering my questions!!
Aug 26, 2017
Initially, they responded very quick. However, they did not seem enthusiastic after I asked for "out the door" price with paying cash (Dealers often get better deal if people
finance thru them). After 3 days they came back and ask if I got out the door price yet while I was in a process of buy a car at a different place who gave me out the door price
within an hour after I called them.
Great to work with Ultimate Motors. Sales Rep Philip was great professional Business staff. We purchased the vehicle.
Aug 10, 2017
Response from current dealership:
Thank you for taking time to give us feedback! I am pleased to hear you had the "Ultimate Customer Service" We look forward to assisting you with your future vehicle maintenance and purchases!
Aug 10, 2017
Response from current dealership:
We are glad to know you appreciate our sense of urgency!
Jul 9, 2017
Everyone was friendly, honest and helpful. I received a call back from Phillip
within an hour of making my inquiry even though the place had already closed
for the day. Philip contacted me early the next day and confirmed they could
meet my price. If they have the make and model your interested in, I would
recommend to anyone that you give them a chance. The next time I am
looking for a car I will certainly see what they have available.
Jul 27, 2017
Response from current dealership:
Thank you for giving us this review, we appreciate hearing about your experience! Please let us know if we could be of assistance in any of your future vehicle services and purchases. We look forward to doing business with you!
The sales team was very fast with a response. And followed up several times. Service like this is hard to find.
Aug 10, 2017
Response from current dealership:
Look no further! We are here to serve you with the Ultimate car buying experience!!
Jun 16, 2017
Great deals
May 1, 2017
This dealer made a deal with me for my trade and Cash. As I was on my way back to Georgia to get my trade and a certified check the owner said he wanted, he called and said someone else had offered more. I reminded him that we had a deal and shook hands on it. I told him that he could not sell the car because he had already sold it to me. He was supposed to call me back but never did. He sold the car from under me and then his salesman sent me an email trying to sell me something else.. Not in this like time.
Aug 10, 2017
Response from current dealership:
Hello Brian -- I apologize for the miscommunication. I am certain our intentions were to reassure you that although that particular vehicle was sold. We are still able to provide you with the vehicle of interest, here at Ultimate Motor Cars we have the ability to Wholesale to The Public. Our Sales Associate attempted to offer you this option. If you are still in the market for this particular vehicle, we would be more than happy to assist you and earn your business. Good luck on your vehicle search!
Jan 16, 2017
Good dealer
Jul 27, 2017
Response from current dealership:
Thank you for taking time out of your day to give us this review, please share your story with others! We look forward to give you the Ultimate Customer Experience!
Oct 12, 2015
Large stock on lot and negotiations came to a reasonable deal
we could both deal with. Owner Eric and Gen. Mgr. Al were
gentlemen to deal with.
Oct 5, 2015
Communication via e-mail caused "red flags" (delays,
excuses & unanswered questions. No follow up was
received via preferred communication.
Sep 20, 2015
Bait & Switch : Did not have 2004 Hyundai XG350 : I spoke to Steve pri to going to buy this car on Sat the 12 th : Which he said they had : I won't recommend them to anyone :I won't give them one star :
Jul 6, 2015
Dealer texted me but did not answer my ?s. Wanted me to set up a
time for a test drive
Jun 30, 2015
Although Steve was very pleasant, the car had several problems that should have been corrected prior to listing it for sale. It make me wonder what problems may exist that I didn't find in a 15 minute test drive. I did not proceed with the purchase.
Jun 15, 2015
Was dealing with Sam one of the owners
thats the type of person you would like to
deal with there no going back and forth
let's make a deal and do it
Apr 4, 2014
Great folks at premium auto
exchange. Communicate well and
took care of everything. Highly
recommend
Jun 1, 2013
called
