Toyota South Atlanta

It was easy and seamless.

Dealership ok

They are liers. Advertising the truck for $13,800.00. When I got there the price was 17,000.00. With all their bs fees it was over $20,000.00. I despise dishonesty.

I did not end up buying the car from Toyota Atlanta South. But I give them credit for being the only dealership to provide a detailed out the door price in writing. The only reason I did not buy from them is because I live four hours away. I decided to look closer to home for convenience.

I was told the vehicle was available. I was asking about buying the vehicle sight unseen and having the vehicle delivered. They started hum-hawing around and said they would have to call me back. Called back to say the vehicle had been sent to auction two days before. I have had that to happen four times in the last 4 or 5 months. I have to wonder if these places ever have the vehicles to start with. Sloppy business.

Great service from Mr. Gerald and the fiance manager.

Everything went very smoothly up until it was time for financing. It took a long time to get in to see the person, and then they gave me the wrong finance percentage. I had to get the salesperson involved to get it sorted out. You have to watch every detail.

Scammers! They change the price much higher when you get there from the actual advertised price! False advertising!

Met a great sales person, Earl! Worked hard and was very knowledgeable of the product!

Great service, Tamaki was awesome, they were not able to match my deal. I will give Tamiki another chance

Believe the negative reviews, they’re real. My initial contact was with Temika. I let her know that I was pre-approved and had a down payment ready for a specific vehicle. She encouraged me to fill out the full application, which I did—only to receive zero follow-up. Against my better judgment, I called the dealership again to ask for Temika. Instead, another sales rep (whose name I unfortunately didn’t get) picked up and abruptly took over the interaction. From the moment the conversation began, he was dismissive, arrogant, and constantly talked over me when I tried to ask clarifying questions. Eventually, he hung up on me. I sent an email with the exact time and date of the call to the general manager, Eric Houge, in hopes they’ll use the recording for internal training. Sales reps reflect the standards they are allowed to uphold. And under Eric Houge’s leadership, those standards appear to be incredibly low. The way I was treated reeks of classism and presumptive judgment.

Had a great experience and will recommend them in the future.

Very nice and helpful

Responded quickly

They were asking me to com to see the car I liked. I scheduled an appointment at 4:30 pm and It takes 40 minutes for me to get there from where I live. I messaged them at 3:45 pm that I am on my way. The sales rep replied back and said see you soon. As I went there apparently the car I liked was solid last night They asked me to check the inventory what they have. What a disappointment. Very disorganized. They don’t have a common courtesy to tell me the car was gone. I would have not wasted my time.

I gave then one star because I couldn't give them 0 stars. Worst car buying experience I've ever had in my over 70 years of buying cars. The negotiation went OK. But once we agreed on a rice, and I paid for the car, I couldn't get them to deliver the car as they agreed to even though I paid $500 to get the car delivered. This is a week later and I still don't have the car.

They had a price listed here on Car Gurus that was a great price. Talked to a salesman about it and had set up an appointment to go drive and possibly buy it. My credit union needed a printed quote showing the out the door pricing so I asked for it. They sent me a quote that was magically $4k higher. I read other reviews and saw that this is the norm for this dealership. It was shifty and underhanded. So, I will pay more to not deal with that!

Ghosted me after asking about the car guru price and when I called in, the sales rep said the car was sold the next day. Run.

Ghosted me when asked to honor pricing shown on Cargurus. Reached back out multiple times and no response.

They were very pleasant and very informative.

Was good