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Dealer Reviews

Based on 8 reviews
All reviews are verified visits to the dealer. – Learn More
Vincent
Jan 26, 2026
They were honest
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Nov 13, 2025
Supportive and responsive
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Oct 22, 2025
I requested some additional pictures and they sent them very quickly. I did not interact with them beyond this. Can't give 5 stars only because I did not have the "full" experience.
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Aug 23, 2025
Very helpful. Vehicle was above my price range I was looking for but dealership was very consistent and helpful on trying to sell me the vehicle.
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Mar 21, 2025
Good service
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Mar 24, 2025
Response from current dealership:
Thanks for the 5-Star Review Rich!
Jenette
Jun 28, 2024
We drove out to this dealer twice - all the way to Milan from Indianapolis. The car salesman named Adam was very kind and helpful with the purchase of this vehicle. He had excellent communication, was not pushy, and we were able to get the purchase completed before they closed which was great. There are several cars listed on the website that we wanted to see/test drive that were located off site so despite driving an hour we did not get to see them. We probably would have purchased two vehicles from the dealer if we could have seen the other cars. They asked us to come back when the other cars were available. It would also be very helpful for Adam and the car buyer to have a list of prices or labels on the cars to see how much they are as we walked around looking at them. There was not listing for mileage or price as we walked around so Adam had to go ask his manager. Hopefully that will be a simple fix by management. In one week we went from a totaled car to replaced. Thank you!
2 of 2 people found this review helpful.
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Jun 7, 2024
They were very honest and responsive. The car was too modified for me.
1 of 1 people found this review helpful.
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Jael
Apr 22, 2024
Great communication
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Apr 22, 2024
Response from current dealership:
Thanks Jael for the 5-Star Review. We appreciate it!
Nov 16, 2023
The dealership was good to follow up on the vehicle I inquired about . We have an appointment to view and test drive the vehicle this evening and hope the ability to deal with them is as good at the attentive has been so far .
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Oct 18, 2023
Inquired and worked out all the details on a Monday over the phone and drove the truck off on Tuesday. Excellent staff and service. Vehicle was as described. Highly recommend giving them a call if you're interested in a vehicle.
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Roy
Nov 19, 2022
Nice sale staff
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Mar 27, 2022
Quick follow up
0 of 1 people found this review helpful.
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Nov 17, 2021
They were very friendly.
0 of 1 people found this review helpful.
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20
May 23, 2021
The vehicle had a couple of issues when we test drove it. They said they would fix them if we bought it and then when we took it back to get fixed and they wouldn't fix the problems. Not happy with them at all.
18 of 18 people found this review helpful.
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Jan 4, 2021
So far so good
3 of 5 people found this review helpful.
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Jan 4, 2021
Response from current dealership:
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
Sep 10, 2020
very honest and helpful
0 of 2 people found this review helpful.
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Sep 14, 2020
Response from current dealership:
Thank you for the kind words and great star rating! If there is anything that we can do for you please do not hesitate to reach out. Thanks again!
Shawn
Sep 3, 2020
It was terrible we made an appointment To meet about the car and the next day they sold it.
6 of 6 people found this review helpful.
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Dan
Aug 30, 2020
Very responsive
1 of 4 people found this review helpful.
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Aug 31, 2020
Response from current dealership:
Thank you for the 5 start review! Please feel free to reach out if there is anything at all that we can help you with!
Aug 2, 2020
Robin and I exchanged several text messages---I just decided the car they had wasn't exactly what I wanted
1 of 2 people found this review helpful.
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Aug 31, 2020
Response from current dealership:
Thank you for great star rating. I will happily pass along to Robin! Please let us know if there is anything at all that we can help you with!
Jul 21, 2020
Great experience!!! My next car or truck will definitely come from Tom Tepe Auto.
0 of 3 people found this review helpful.
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Aug 31, 2020
Response from current dealership:
Thank you for the great star rating!! Don't hesitate to reach out with any questions or if you have any automotive needs in the future. - The Tom Tepe Autocenter Team
Mar 8, 2020
Very down to earth people to deal with. It was a very easy experience buying a vehicle! When I first emailed about the vehicle, I was responded to very quickly by two people. They all did a great job!
1 of 3 people found this review helpful.
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Aug 31, 2020
Response from current dealership:
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience.
Nov 24, 2019
Yes they were very helpful
1 of 1 people found this review helpful.
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Oct 26, 2019
Didnt even have the car at the lot I was coming to purchase had it out as a loner vehicle and had false mileage on the vehicle,mileage was not on vehicle as advertised
8 of 8 people found this review helpful.
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Jeff
Sep 6, 2019
very quick and responsive.
0 of 1 people found this review helpful.
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Jul 9, 2019
Interaction with the dealership has been good.
0 of 1 people found this review helpful.
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charles
Jun 21, 2019
Very nice I spoke with Tausha , but the vehicle was sold. No problem, she will continue to help me with a transportation
0 of 1 people found this review helpful.
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Brian
May 27, 2019
Everyone was wonderful and good at there job,except for the manager I'm assuming he was the manager, he acted arrogant and better than me.I had intended on being really serious about the vehicle I was looking at but they wouldn't work with me even a little. I wasn't going to be forced into a deal I wasn't happy with
6 of 6 people found this review helpful.
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Nov 13, 2018
The sales staff was prompt to respond to my inquiry & very easy to deal with.
0 of 1 people found this review helpful.
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Lindsay
Oct 17, 2018
Very odd. Wanted all my information prior to test driving the car. After all the run around, as soon as I got into the vehicle to test drive it had the check engine light on as well as another light!!
6 of 6 people found this review helpful.
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Oct 14, 2018
Friendly, but did not direct me to the right car lot. Had to go another 40 miles to other lot, but during this time the truck sold. Wish they would have sent me to right lot before driving 3 hours.
3 of 3 people found this review helpful.
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Shawn
Sep 26, 2018
I talked with Tasha that morning about a vehicle, and by the end of the day she got back with me with good news.. Thanks Tasha!!!
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Harvey
Aug 24, 2018
I was taken care of with the best of concerns toward finding a reliable car at an affordable price. I drove off the lot in a 2004 Nissan Xterra. These guys are as good as it gets at what they do and go way above and beyond to see you leave satisfied in what you came looking for. 5 stars out of five hands down!!
0 of 1 people found this review helpful.
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Mike
Aug 5, 2018
Sales man was great,met near all that worked there. Nothing short of areal good experience.
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Jul 16, 2018
Nice dealership
0 of 1 people found this review helpful.
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Jun 8, 2018
Was on my way to see this car and they told me they put it in the shop
2 of 2 people found this review helpful.
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urban
Apr 2, 2018
did very well with setting up time to see vehicle and test drive. everyone was helpful and worked to make the sale.
0 of 1 people found this review helpful.
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Lokesh
Jan 18, 2018
The guy in the store was cool who showed us the vehicle. Generally when we go to any dealer you see that they will try their best to persuade you, But here the case was totally different. I would recommend it.
0 of 1 people found this review helpful.
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Dec 29, 2017
Never actually went to the dealer, too far away. But they were very responsive with follow up.
0 of 1 people found this review helpful.
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Sep 12, 2017
Very prompt response and follow up to my inquiry. Very good impression considering where, I and from whom to do business with. With that said, if a dealer can't even respond to a simple inquiry I don't want to risk the almost inevitable issues that can occur when purchasing a car during and after the sale..... I always move on.
0 of 1 people found this review helpful.
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rick
Sep 5, 2017
Salesman was knowledgeable, friendly and helpful. We covered a trade-in and Financing for the balance of the vehicle. Finance guy was thorough and quick. Both people made the experience reasonably fast and efficient. Very good dealership!
0 of 1 people found this review helpful.
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Michael
Aug 22, 2017
Very informative
0 of 1 people found this review helpful.
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Kevin
Jul 3, 2017
Prompt responses via email.
0 of 1 people found this review helpful.
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steve
Jun 28, 2017
very helpfull respomded quickly
1 of 3 people found this review helpful.
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Andrew
Jun 26, 2017
Terrible. The vehicle didn't have a price listed, it said "call for price". So I contacted them to see what the price was and they wouldn't tell me! I know dealerships don't like to negotiate over the phone but they wouldn't even tell me the listed price! Why would I drive an hour to look at it when I don't even know the price? I have $20k burning a hole in my pocket but with shady business antics like that I will take my business elsewhere. I will never buy there and I will make sure all my peers steer clear as well.
9 of 10 people found this review helpful.
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Troy
Jun 18, 2017
Response was quick and helpful!
0 of 1 people found this review helpful.
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Abe
Jun 7, 2017
Got back right away.. they went above and beyond to answer all my Questions....
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Scott
May 12, 2017
Got it, the car of my dreams at the right price
1 of 1 people found this review helpful.
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Truck seeker
Nov 4, 2016
Responded very quickly. But weird persistent on continuing contact after initial emails even after was told the vehicle wouldn't work out
1 of 1 people found this review helpful.
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mike
Sep 23, 2016
Dealer sold car before I could see it, but searching for one like it .very friendly and willing to work for me. I wish I could have met in person.
2 of 2 people found this review helpful.
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May 5, 2016
Quick response, dealer was responsive and wanted to help me see the car.
0 of 1 people found this review helpful.
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Apr 11, 2016
I have not yet called the dealer, but I received a welcoming email from their internet sales dept right away.
0 of 1 people found this review helpful.
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Rhonda
Apr 5, 2016
Quick response
0 of 1 people found this review helpful.
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Sam
Mar 29, 2016
They have good customer service would buy from them again
0 of 1 people found this review helpful.
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Mackp
Mar 25, 2016
Good business
0 of 1 people found this review helpful.
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Mike
Dec 11, 2015
***** Doug, Internet sales, has been extremely kind and thorough. Has followed up quickly. Had a test drive in an excellent Jeep.
0 of 1 people found this review helpful.
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Jerica
Nov 28, 2013
Got vehicle home and realized there were several issues that were not disclosed, including odometer was not reading correctly and serious electrical issues. Looking back that explains salesman offering to drive it from one lot to the main lot for me. Called and I was passed around and not given a straight answer from anyone. I will never go there again nor send anyone else to them.
4 of 4 people found this review helpful.
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James
Oct 21, 2013
This envoy was sold before we could get to the dealer to pay cash on the spot.
2 of 2 people found this review helpful.
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