Tom Peacock Cadillac

Very helpful.

Nice folks, the vehicle I inquired about just didnt have the equipment I was looking for.

The dealer responded within a day and was very helpful. They said the car was sold, that was three days ago and it is still listed on car gurus. Kind of makes you wonder if was really there or was it really sold

it was a good experience, but the SUV sold before we were able to see it.

Great

I received a response from the dealership within 15mins of submitting my contact info and went in the next day, within 3hours I was finished with the financing. Smoothest car buying experience!

Best cat buying experience ever

Dealer was responsive.

Responded in a few days non automated

Great

They had good response answered quickly but car wasn't on lot to view.

Excellent

Had a great Experience with sell man Jeff and Skeen in financing was professional understanding and all my questions. would defiantly recommend this dealer for a good experience in buying a Cadillac .

Very pleasant experience. My wife and I were treated with respect and dignity. We told them what we wanted, and what we could afford.They worked it out until we were happy.

They were very responsive and courteous.

Very friendly and works well with you.

Wonderful initial conversation. Car sold before I could go see it and they have me a call to let me know. I would definitely buy from these folks in the future.

Painless. Great staff! I called Tom peacock and Chase Slay answered. The listing was new and didn’t have pictures or info yet. He had pictures to me in minutes. Tkeyah was fantastic as well.

Tom Peacock is the dealership. Nice place. Sales lady Kylie, is pleasant. Was able to negotiate a deal. Transaction consummated. Preferred. Will do business again.

Car was initially listed at $25,000 then changed to over $32,000 when photos were added.

Vehicle is listed for sale, but the dealership does not have it to view. Tough to buy something you can't see.

Dealer responded next day and was very honest.

Yes, they did!! They was very respectful!!!

They were very helpful with me, will Recommend Tom peacock

I purchased this vehicle last week, came to pick it up and didn’t check my keys so I only was given one key when I was suppose to get 2 other than that I’m very satisfied with my purchase

Great Service Thank You

Good it sold

They reached out and answered any questions I had for then.

Freddy helped me find a perfect car and listened to what I needed and wanted!!

Easy and fast great service

Tom Peacock offered 2016 Buick Lacrosse, I sent an email asking for test drive they answered yes the car was available, then I made appointment at 10:00 am, next day, I went to the dealer asked for the car, the sales person said the 2016 was sold the day before, she offered another cars only Cadillacs, I won't interested waste my time, I disappointed with this dealer, now they offered the same car agein for sale that's unprofessional and tricked thank you for your attention.

I was provided with all the information requested right away. just haven't had the time to visit the place.

My experience was excellent

I'm Giving THEM 1 Star Because That's What THEY deserve after Having me Jump thru Loop holes like a Fool and Wasting My Time.. Let me Explain.... I Inquired about A 2009 Cadillac STS, I Contacted THEM on May 26th 2020 I Ask WHAT will be the Financing Options for THIS VEHICLE And How Much of A Down Payment will I Need, The Salesman MICHEAL WILLIAMS I Guess he was kind of Slow in Thinking kept Emailing me Back n Forth asking the Same Questions, What Vehicle You Want to Look at After I Told him Several Times That I Was Interested in the 2009 Cadillac STS Silver.. Finally HE gets it and Told me to Put in an Application Which i did, As of Today I Never head any feed back from The Dealership about My Application OR The Salesman Micheal Williams On Whether I was Approved OR Denied. What kind of Business are they Running at TOM PEACOCK CADILLAC?? Next thing i know i get an Email From Car Gurus Saying that The Vehicle I was Interested in has been SOLD, So What Happened to My Application ??

Vehicle had been sold but I was impressed with the quick response of the dealership.

Professional & respectful.

Fantastic. I meet up with the salesman Arber Neziri and he was spot on. He didn't have the car I was looking for but he explained the Cadillac system to me and he looked for the car I wanted. Once he found a car he called me back a few days later, but I had already bought another car.

Contacted me promptly

Very helpful. They made it easy to do business with them.

Ended up buying the car!

I spoke to someone about the vehicle. I told them I would travel to see it. I requested mileage info but no one ever called me back.

Very satisfied with the level of service provided by everyone. Very professional team, and helpful at every level.

They favorably responded . Couldn't reach deal.

It took a few days to get a response from the dealer via email and when I did it was from someone who was very short in their response and was not interested in discussing anything unless you made the trip to the dealership. I’m not sure if this is the way with all of them but if I decide to go to the dealership I will not be dealing with the person who contacted me here.

Car wasn't available, still listed.

Very dissatisfied with their customer service. We spoke a salesman and was told he would call back with drive out price, never heard back from him. I called and was told the car was sold. A few days later received a call offering the car at a higher price. Will never shop with them again!!!

The best car dealer.

Good job

The dealer promptly and unobtrusively contacted me, and offered to accomodate my needs as related to this car. We have a test drive scheduled.

Great experience. I got a quick response from Robert. He really helped me and followed up with me. Not sure how many other customers he was working with at the time, but he made me feel as though I was the only one. He was able to get me a great deal and in the vehicle I wanted - Our interaction ended in a sale!!

Amazing Follow Up

The sales person that was referred to me did not care about my knees or what I wanted as a customer he was more concerned about a bonus I told the guy when I first came in that Lexington Law have been working on my credit for a year my credit was real sensitive that when he ran it could he only run it to three of his cop Banks and not 10 or 20 he did the opposite and he did run it more than three times which now I have a total of 12 hard inquiries on my credit score because the salesperson was not concerned about my needs the salesperson told me that he was going to talk to his manager about it and he would get back to me he never did I'm still waiting this is a person that's not concerned about my knees that's more concerned about a bonus

I know a Sales Rep at Peacock and was able to communicate with him about the car.

good deal and worked with us on the car

was a quick response and with details of the car.

Everyone was helpful. I was out of town working, but when I got back into town it was already sold

They answered my questions promptly.

Very easy and straight forward. True professionals

Yes, they were quick to respond.

Great follow up

They contacted me and I was suppose to go and test drive an SUV but I found it else where.

Very helpful. Answered all my questions in minutes. I truly regret not buying the O8 CTS when I had the chance!! It sold right before I was going to buy it. I have yet to find a better deal 2 weeks later

I ask a specific question twice, never answered the question I ask. I ask about the $1288.50 that they add onto the price when you buy a vehicle there. I simply want to know the price out the door. No answe except come on down. Dana never answered the question.

Nice

Very efficient and fast. We did purchase a vehicle

Very professional.

Called me quick, found out I was an out of state customer, never herd from them again. Very sad, since I was excited to do business with them. I explained how I have purchased many cars from Texas and I was experienced.

Great

I have been looking to purchase a vehicle for myself for sometime now and I knew I was in good hands when I met Jenifer Iglesias. Jenifer was able to answer all of my questions and really work with me to find the perfect car. My experience was by far the best I have had at any dealership. I highly recommend Jenifer to any family, friend, or stranger. She was very knowledgeable and understanding to my needs.

I went and they service man was friendly and responses we did a credit report and everything it was close to closing so I ask him to go ahead and do a credit ck and call me in the morning he never even bothered to talk to me bad Bussiness

Great

KT was awesome! He worked with me to get me financed and I was able to buy this vehicle. I would recommend Tom Peacock over all the other dealerships I visited.

Great

They worked the hardest of everybody just did not have the right vehicle

Excellent experience.

They responded to my email quickly, were very helpful, made us a great deal, and didn't make us feel pressured. Logan

Very responsive , understood my specific needs no hassles

He was very helpful. We didn't make a deal at this time. The car we were looking for was not available. Leonard Young was the sales person and tried his best.

very good

Dealer refused to negotiate, another intent on making all the profit on one vehicle.

Good call back just late

got their, was no car, said should never had been listed, wasted trip and time

Terrible. Autodialer service called me 22 times in 4 days. Scheduled appointment to test drive, sales person not there. Nice sales person offered to help and NO ONE COULD FIND THE KEYS TO THE CAR. and worse .. no one called me afterwards to say they had found them and offer me a test drive. Used to have a very high reputation in the community .. what has happened.

Called in to this dealership, could not get in touch with the salesperson that left me a message, talked to 2 additional salespeople, left contact information and neither of them ever responded! I guess if you are not a guaranteed sale they are not interested!

Did not feel pressured or uncomfortable at anytime. Great people & price! Traveled 500 miles to purchase a vehicle from them.

Vehicle was not what I was looking for.

Excellent

One circular email then no further contact I voted with my feet and purchased a car elsewhere

Quick response.

Like the service just not car salesman/womon

Went to their showroom and never had anyone try to help me. Never saw a Salesperson!!

Never going back again was mislead and would not work with us on price but lowered price after we left without contacting us...biggest waste of time at a dealer ever

Salesman that contacted me had a rude tone and told me I didnt know what I wanted until I came to his dealership when I asked him for a specific vehicle.

very nice and helpful

Got in touch quickly, prices too high compared to where I finally found my car.

Made a deal and then they backed out. Never will deal with them again!!!!

It took a week for them to contact me. By then the car I wanted was sold.

Good

Good fast response

Did not respond back timely..

they did a bait and switch and would not tell us the price of the other car they were trying to sell us without personal info

Good response, but didn't buy here.

Great Dealer

good.

This entire dealership staff is driven by their Loyalty to Tom Peacock, and the product they sell (Cadillac). My sales Lady was excellent and ensured that the car and deal was what I wanted,and stayed as described to me,not changing at the end. I thank them all for their hard work.

Good Quality Help

responded quickly via email but no follow-up made.

Salesman was very slow to respond.I purchased somewhere else.