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Dealer Reviews

Based on 5 reviews
All reviews are verified visits to the dealer. – Learn More
Sarah
Jan 30, 2026
Tony and Rich were very helpful and communicative! A great experience.
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Chris
Dec 22, 2025
The team at Titus Will used cars was great to work with.
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Oct 19, 2025
Great experience. Bought the car!
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Mike
Sep 27, 2025
Dealer contacted me and wished to help. Only went with another dealer because I found a diesel model.
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Jul 21, 2024
Very responsive
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Oct 20, 2023
I inquired through carguru website about a vehicle. They quoted me $10,000 over book value for the vehicle I was interested in. I did not bother to negotiate further. If they were going to hit me with a grossly overpriced number to start with then trying to negotiate with them was going to be a waste of my time.
16 of 16 people found this review helpful.
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Apr 30, 2022
After corresponding with salesman for over a week he sold the vehicle out from under me.
8 of 8 people found this review helpful.
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Justin
Mar 11, 2022
Was very willing to help and wanting to answer all my questions I'm looking forward to seeing this vehicle I would recommend trying this dealership
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Dec 12, 2021
Quick response time
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Nov 10, 2021
WORST DEALERSHIP. They put a 7 day hold on a 2011 camaro ss, I got the paperwork in and then they sold it to someone else even though I had 3 days left. I would not recommend this dealership. You’re better off going somewhere else if you want to actually get your car and not have it sold to someone else.
8 of 8 people found this review helpful.
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20
Sep 20, 2021
The dealership showed up picture of a two-door Jeep Wrangler in a burgundy color but that was not the actual vehicle that was being sold. The actual vehicle being sold was a bright red and a stick and I wanted an automatic. So no sale occurred.
7 of 7 people found this review helpful.
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Jul 11, 2021
Great team that really wants to get you into the best deal
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Tony
May 4, 2021
Vehicle was unavailable, but salesman was really helpful about trying to find a different vehicle
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Mar 15, 2021
says person Tyler never provided buyers order with numbers before advising the moment I am not approved he has 3 other offers to process. Worst case of honesty with bad customer service. Won't buy from dealer that gives bad service.
5 of 5 people found this review helpful.
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Mar 16, 2021
Response from current dealership:
Todd please feel free contact the sales managers Amy or Regan to discuss your experience with Titus-Will. We strive to meet each customers wants and needs and it looks like we may have come short with you. Given the opportunity to change your mind we will go above and beyond to exceed yours moving forward. We look forward to speaking with you soon.
Bob
Mar 11, 2021
I only contacted them because they did not have a price listed on a vehicle that i was interested in. They did respond to me the next day with the price.
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40
Mar 5, 2021
Typical salesman. Could hardly get a word in. He acted like it was a hot deal when it's been on their lot for over 3 months.
1 of 1 people found this review helpful.
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Ben
Mar 4, 2021
The salesman asked for trade-in photos/ milage, lowballed trade-in value, and no other counteroffer communication, something about the car being his personal trade? nice car I see it hasn't sold and you'll sit on it if there is no negotiation on the sale of the vehicle.
1 of 1 people found this review helpful.
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Mar 1, 2021
The car I was interested in had been sold by the time we had our appointment to see it, however, the salesman Tylar failed to mention that before putting us through the hassle of trying to get financed. It felt like a bait and switch to be honest. He should have been upfront about the status of the car from the beginning. I will not be shopping there again nor will I recommend this dealer to my friends and family.
2 of 3 people found this review helpful.
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Nov 12, 2020
The vehicles appeared to be of high quality and the staff was professional. I was in the dealership twice in two days and it was a good car buying experience.
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Don
Nov 7, 2020
Replied quickly to my initial inquiry, and responded quickly to my questions about the car. Gave us a great offer for our trade in and an excellent deal.
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Benjamin
Sep 5, 2020
Didn’t purchase the vehicle, but the dealership was responsive to all my requests and questions, not pushy by any means. Gus was helpful. Based off this experience I wouldn’t hesitate to purchase a vehicle from them if I found what I was looking for.
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May 23, 2019
Teron and Joel were very helpful. They answered any questions they could, as well, Jim in financing was detailed and helpful. Thank you.
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Charles
Jan 11, 2019
The dealer disclosed significant mechanical issues (which I was not ready to take on) before I took time to go to the dealership.
3 of 3 people found this review helpful.
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Dec 9, 2018
Very responsive and helpful
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Igor
Nov 26, 2018
They contacted me, but I decide to go with other dealership because it's more close to my place.
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Austin
Nov 18, 2018
Jordan was a absolute jerk and showed signs of anger issues. Throwing his pen at his desk several times angrily showing he was displeased that I wasn’t going to be pushed into a bad deal. He tried filling out a credit application for me without asking whether I wanted to procure my own financing. He finished the experience off with handing my car keys back to me and saying a snarky remark as we left.
14 of 14 people found this review helpful.
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Sep 21, 2018
Got back to me in timely manor
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David
Sep 18, 2018
Communicated with dealership and asked if they could transfer the car closer to me. They emailed me and said that the car was in Tacoma and on that lot. I scheduled an appointment but they sold the car day before my scheduled appointment. The sales person did not transfer the car as stated so I wasted my time driving there. No email to let me know that the car was sold.
5 of 5 people found this review helpful.
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Bill
Jun 23, 2018
I asked a couple questions about the vehicle, they never replied with answers. They just wanted to have me come to the dealership. Sorry, but I don’t care to drive 70miles without the information I wanted on the vehicle I was interested in.
8 of 8 people found this review helpful.
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Paul
Jun 16, 2018
Good job
0 of 1 people found this review helpful.
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Apr 21, 2018
A Star for the sales man named Tracy just for being friendly, Reluctant to send infos about the car(2006 corvette) Took 3 or longer days to get the info you’re asking. We wasted our whole day and missed work because of him not being honest about the condition of the car,(2006 corvette) he told me he didn’t hear the loud rattling noise on idle,(you can’t miss that noise when you start the car. I specifically asked if the clear coat is messed up, he said no, we came and checked the car, clear coat is cracked at the back bumper left side of the car. Tires doesn’t match on front and back Curb rash on wheels. Long story short, car is junk(silver 2006 corvette) he could have told us about it honestly but he didn’t, he played the “I didn’t hear nothing, I didn’t see nothing excuse” Left the lot and bought a better corvette in the area the same day! $30k CASH! At 04/20/18 Some Excuse you MIGHT hear, it’s over 10 years old car with over 80k miles, can’t expect much. (I have 2 corvettes a 2007 with 90k miles, minor rock chips and everything is flawless) and a 2016 c7.) so don’t even start with “it’s over 10yrs old excuse.” If planning to. Today I have 3 corvettes now. Overall, tracy is very very very VERY friendly but honesty and giving details is not his ace. -and yes all this infos In my review is correct, I have proof if it comes to that.
11 of 11 people found this review helpful.
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Mar 8, 2018
They emailed to let me know that the vehicle had been sold, which I appreciated.
3 of 5 people found this review helpful.
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Feb 19, 2018
Showed up and first thing he said was you know about the dent right? I didn’t. The photo they took is from an angle. I drove an hour and 20 min to see a truck that had huge dent in the side. Charlie said he would get back to me on the lowest price after talking to his sales manager. He Never did.
5 of 5 people found this review helpful.
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Reilly
Jun 8, 2017
Best experience I've had at a dealership!
0 of 1 people found this review helpful.
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May 9, 2017
Jim was very helpful in my search for a vehicle. I haven't found the right vehicle for me yet, but would call them again, should they have what I was looking for.
0 of 1 people found this review helpful.
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Gerardo
May 3, 2017
Great place to buy a car
0 of 1 people found this review helpful.
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Eugene
Mar 26, 2017
It was a very pleasant informative experience. I give the dealership an A+ rating for there honesty, fairness and eagerness to attract new customers in a relaxed no pressure atmosphere. I'll be back for sure :)
0 of 1 people found this review helpful.
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Patrick
Nov 11, 2016
Dealer wants to work with customer, and has no problem lowering prices ! :) :) :) :)
0 of 1 people found this review helpful.
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Aug 27, 2016
The dealer contacted me by phone. He had no idea if the truck was there and after a not so short wait and a couple of phone calls he found the truck was sold. He offered to email me info on the other Tundra's they had available but never did. Well the truck it popped back up online here and on other sites so I emailed the dealer to ask if it was sold and if it was do they had any other Tundra's available. My reply was the trucks been sold with no other info. This was well over a week ago and the truck is still posted. If something's been sold please remove the add/posts.
3 of 4 people found this review helpful.
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Christine
May 14, 2016
Responded fast. Was helpful. But I ended up finding a different vehicle at another dealership.
0 of 2 people found this review helpful.
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Bonnie
Mar 17, 2016
Great team. Proactive without being pushy.
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russ
Aug 23, 2015
Absolutely no problem with the sales personnel but could not find the right car for me.
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Sharon
Jun 9, 2015
Absolutely wonderful! Marty is outstanding. Team there is personable and no high pressure! Thank you!
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May 17, 2015
Quick and friendly follow up. Knowledgeable and no pressure sales staff. We found a better vehicle elsewhere.
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Mar 11, 2015
Very courteous and efficient!
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Steve
Feb 15, 2015
Carlos responded quickly to my inquiry. Vette sold before I could make a move.
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Bob
Oct 10, 2014
No high pressure. Very easy to deal with.
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