Titus-Will Hyundai

Have had a not so great experience so far. We spoke with Drew on Tuesday the 11th about a vehicle. We got told that pictures will be posted by the end of the week since there were only 4 pictures posted. It is now Thursday the 20th and still no update on the vehicle. We got the responses last week that the vehicle was in detailing and then was being worked on in the shop. It's just made it a little irritating to deal with with being told times and then just being pushed out even further and further with no updates. Still have not seen or heard anything on the vehicle. We got asked last week if we wanted to come down and sign papers, with not seeing the vehicle first.. it made us super wary about wanting to do anything.

Jordan was very helpful and provided information requested. Did not pursue vehicle.

salesman polite and helpful

Dealer was responsive and never changed price quoted to me as others did! Followed up and secured deal! No hassle and professional! Thank you!

Very attentive and understanding

I always dread going to car dealerships. But this time even on the phone my sales man gave me good vibes. When I got there it was just as good. He even washed my truck n the manager wasn’t pushy either Such a great experience, great deal and love my truck.

Sales rep was prompt in returning our call

Eager to help with my car purchase. No unwanted pressure. Will keep this dealership in mind for future purchases

Reasonable phone interaction, email follow up. Did not end up viewing any cars in person from them. No 5*, because the vehicle in question had already been sold.

Contacted seller regarding the car they had for sale. They had the car advertised on CarGurus for five thousand, they replied back and increased price to over ten thousand.

Poor. Took literally weeks to receive an email from one of the salesmen who after I lost interest, eventually offered to show it to me. I was glad to know it was still around, though. Kinda says the car was overpriced :) Dodged a bullet.

Titus Will was accommodating toward me and responsive

Beautiful location - very clean. Friendly sales and finance staff. Unfortunately this dealer buys auction cars and tries to pass them off as clear title with "no accidents" - claiming carfax and auto check must be accurate despite record of the auction block. Very disappointed the car was not serviced or inspected properly, which led to it being advertised improperly. A 5 minute inspection yielded multiple electronic errors codes and obvious indications the car was involved in an accident. It was also advertised with a warranty - which would certainly be void of any coverage by the manufacturer who would easily discover the accident codes and deny claims liability. Amateur.

Kirsey at Titus-Will Hyundai was extremely helpful during the sales process. She answered all my questions and returned my calls in a timely manner. Overall it was a great experience.

This was the easiest car purchase ever. I'll buy my next car using Titus-Will even though I live in Oregon and have to drive to Washington to buy the car!

Photos posted were very deceiving. In my opinion, the car was in poor condition, included a giant stain on the passenger seat. I was never forewarned of the condition before going to see it. Was also shown other cars that were filthy inside. Like someone fell in a muddy river and sat in the car. Why would a dealership show such cars. Like that makes it look more appealing? Cause they want to give you a lower price? Stay away. Save your time and money.

Consistent with contact

Dealer responded promptly. Answered all questions about the vehicle.

Very helpfull salesman and finance person. Was very happy with tthe outcome at this dealership.