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Dealer Reviews

Based on 10 reviews
All reviews are verified visits to the dealer. – Learn More
Nov 15, 2025
Julian and the sales manager were extremely professional and courteous to accommodate all my requests and questions! Highly recommend Frederick Motor Co, and we LOVE our new Badlands Bronco!
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Sep 20, 2025
Very fast to respond to questioning. Unfortunately sold before we arrived. Very clean vehicle and exactly as advertised. Would Def been a buyer
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Sep 14, 2025
Very responsive
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Aug 11, 2025
I recently purchased a Certified Pre-Owned 2023 Ford F-150 XLT from The Frederick Motor Company, and I couldn’t be happier with the entire experience. My salesman, Dave Burda, was outstanding from start to finish. His transparency and genuine desire to help me find the exact truck I wanted — at an outstanding deal — really set him apart. What impressed me most was that everyone I met there treated me like family and truly had my best interests in mind. Dave made the process smooth, pressure-free, and even enjoyable — I drove home not only in the perfect truck, but also feeling like I’d made a new friend. If you’re looking for a dealership that combines honesty, great deals, and a personal touch, I can’t recommend The Frederick Motor Company enough.
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Jul 14, 2025
Great customer service
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Jul 14, 2025
Response from current dealership:
Thank you for the 5-Star rating! We appreciate you!
May 14, 2025
they responded quickly
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Justin
Apr 18, 2025
Daryl and the gang were great and very attentive to my needs
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Nov 28, 2024
Coming from 45 miles away, this Dealer respected that we wanted the vehicle and held it while we finalized the financing at a local bank; all within the same day. Other dealers would have sold it to the first person with a check.
1 of 1 people found this review helpful.
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Nov 29, 2024
Response from current dealership:
Thanks for your business and positive review.
Kevin Moler, GSM
Harry
Jul 9, 2024
Salesman was friendly and helpful. Easy transaction.
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May 7, 2024
Excellent staff. Easy to deal with!
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Don
Feb 23, 2024
Called me promptly, was told that someone would "put together some numbers"...... next contact from them was someone asking how they could help me.... Never saw any " numbers" work up.
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RODNEY
Nov 2, 2023
John has been very helpful, following up quickly and answering all of my questions. Very professional. Although I didn't purchase, would definitely consider doing business.
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RODNEY
Oct 28, 2023
John was very helpful. Even though I did not purchase, I would do business with them again
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Aug 21, 2023
This was a great dealership. John and Pete were great salesmen. They both were very knowledgeable and were not pushy at all. Although I did not buy today they were excellent to deal with. I was able to test drive and all my questions were answered. We were just not able to work out a price for me during my visit. I would return to this dealership.
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Oct 30, 2022
Very good, I bought the truck was so easy and quick
1 of 1 people found this review helpful.
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Aug 2, 2022
They were very knowledgeable and professional
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Jun 11, 2022
Prompt servive!
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May 16, 2022
Great response and contact!
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May 10, 2022
Very friendly staff, our sales person Corey was great. We traveled a long distance to see the car and let us test drive the vehicle by ourselves and also ran numbers for us very quickly. Responded to all of my emails very promptly and we never felt rushed or forced into buying the vehicle. The entire process, including the finance manager, made the buying process very easy. Highly recommended.
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Brent
Apr 30, 2022
Good dealer with honest pricing on used cars.
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Jan 29, 2022
DJ was very accommodating and professional. Although the vehicle was no longer available by the time I could get there to see it, it was of no fault of his. He did all he could do keep it on the lot. Management overruled and sent it too auction. Someone will get lucky!
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Jan 2, 2022
Friendly and helpful, a great team to work with. Thanks
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Sep 26, 2021
Very good. Smooth negotiation. Thank you.
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Apr 20, 2021
Great experience dealing with John and Dave. Easy transaction. They were well prepared when I arrived. I looked at the vehicle, did my test drive, completed all of the necessary paperwork and was out of there in less than two hours. I would recommend them for anyone looking for a dealership. Fair negotiation too! Thank you Frederick Motor Company!
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Bonnie
Feb 25, 2021
I didn't end buying the Grand Prix but I did buy another car and I'm glad I did. Best experience ever dealing with a used car dealership, great service, great people, great prices and the car runs great! Highly recommend!
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Feb 24, 2021
Showed up at main dealership showroom. Absolutely no one in building. When someone arrived. He raised his eyebrows at me as to say hi I guess and proceed to stare at me. Very strange for a sales manager not to welcome you and thank you for coming in. I was looking for a pre owned vehicle which is up the street so I set off to look at vehicle. When I arrived there I was greeted right away and thanked for coming in. Ray was the sales representative I spoke to on the phone earlier in the day. I had a short conversation gave email and phone number to him. When I talked to him about taking a look at the vehicle the dealership had lost the key. Unable to look at vehicle in the dark besides the exterior under a lot light. I thanked him and told him good night.
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20
Feb 10, 2021
These guys are the best! No BS on numbers! We came to a fair price together and got the royal treatment once I was there. One of the best car buying experiences I've ever had! I recommend them wholeheartedly. Thank you!!!
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Joseph
Dec 31, 2020
Rapid response to questions. Thank you!
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Oct 31, 2020
Very helpful and responsive.
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Oct 29, 2020
Prompt and Courteous response. Professional.
1 of 1 people found this review helpful.
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Jim
Jun 12, 2020
Very easy to work with. Low pressure sales, even the finance guy wasn't pushy. Prices were very competitive. Wouldn't hesitate to return
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Jun 16, 2020
Response from current dealership:
Thank you Jim! We hope that you enjoy your new 2020 Ford Ranger & Welcome to The Frederick Motor Company Family!
Leah
Mar 15, 2020
Super quick
0 of 1 people found this review helpful.
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Ben
Dec 26, 2019
Good
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Alex
Oct 21, 2019
They are very professional.
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KARTHIK
Jun 10, 2019
Doug Taylor is the one who contacted me and gave the best deal ever for my Mustang, he was very helpful & did all my work. One should appreciate his fabulous work.
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May 27, 2019
The Sales team was knowledgeably helpful. Unfortunately the vehicle Sold before I could get there.
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Apr 17, 2019
Scott was extremely responsive and represented the vehicle he had to sell very accurate & honestly.
1 of 1 people found this review helpful.
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Mar 8, 2019
Prompt response to my inquiry
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Jennifer
Mar 5, 2019
Only talk with sales representative on the phone, appreciate his friendliness and willingness to get information I needed. Very knowledgeable. Thank you
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Conner
Feb 17, 2019
Very professional !
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Feb 16, 2019
Dave Burda is your man in sales. Great service from day one, quick follow up and easy process.
0 of 1 people found this review helpful.
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John
Feb 12, 2019
The dealership replayed quickly, getting me the information I needed.
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Chris
Feb 10, 2019
Friendly and timely communication, willing to negotiate .
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Pierre
Dec 10, 2018
They lied and told me something was wrong with the car stated a mechanic was looking at in never called me back then a few days later they sell the car I was interested in wonder why????
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Dec 10, 2018
Response from current dealership:
Pierre, I do apologize that we failed to reach back out to you. We did find a problem with the car, and could not solve the issue. So we decided not to retail the CTS  to a customer. I do apologize again that we did not get back to you.
Nov 24, 2018
Quick response. Very helpful. Did not purchase, but salesman was very nice!
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AbuBakarrSidique
Nov 22, 2018
Awesome
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Oct 22, 2018
Great to work with!
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Greg
Oct 18, 2018
Frederick Motor Company was great and I bought the vehicle.
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EDWIN
Sep 24, 2018
They're very helpful had the truck ready to go for me and the paperwork ready. Drove up there picked it up was on my way home within the hour.
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20
Sep 4, 2018
fast response great dealership
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Jeff
Aug 1, 2018
Friendly and didnt try and upsell
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5
Jul 14, 2018
Excellent staff. The salesman Scott worked with me on the price, which was competitive with the market price. I was impressed with his hospitality and williness to work with me. I did purchase a vehicle from this dealership.
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Jun 23, 2018
Professional and honest. We had a very good experience with Dennis and Keith
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James Yates
Jun 23, 2018
This was the best car buying experience I’ve ever had. Amanda was my salesman and she contacted me quickly and got all the leg work done extremely fast. Even when she got sick on the day I was coming to test drive the car she arranged for Scott to make sure I didn’t have to wait. They are both absolutely fantastic salesman and I highly recommend doing business with this dealership.
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Apr 7, 2018
Great experience.
1 of 2 people found this review helpful.
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Liya
Feb 16, 2018
Replied to me very quickly. Had a test drive the same day. Knowledgeable and professional people. After comparison shopping for a week, I went back there and ended up buying their vehicle. They gave us a great price and a great service.
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Jan 15, 2018
Great Experience!!
1 of 2 people found this review helpful.
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Dec 25, 2017
Excellent service, deep understands, very accomodating, good reception, polite people.
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Richard
Oct 9, 2017
Good.
0 of 2 people found this review helpful.
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Denise
Mar 6, 2017
Very responsive
0 of 1 people found this review helpful.
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Megan
Aug 23, 2014
Scott was incredibly helpful, and everyone at the dealership was respectful and knowledgeable. I was very happy with my experience, and will be a return customer if I ever need a new car.
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Nov 8, 2012
Responded promptly. Priced higher than I wanted.
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