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Texas Auto Spot
About Us
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Today 10:00 AM - 7:00 PM (Closed now)
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13870 Westheimer Road
Houston, TX 77077
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Appreciate them very much reaching out to me and I truly apologize for not getting back with them right away, and I really love this Car to the highest. But don't have the down payment right now. I just finished paying off my 2018 Dodge ram which was more than 30,000 dollars, and I need another vehicle to help with our daily schedule.
They were not honest. They strung me along for a week then sold the vehicle on the day I couldn't make it out there. They ignored my calls but sent text. Horrible experience
Aug 26, 2025
Response from current dealership:
Dear Bad Guy Bytch,
We’re truly sorry to hear about your experience and understand how frustrating this must have been. It’s never our intention to cause inconvenience or make anyone feel misled. we asked you to put some money to hold the car for you but you refused. another customer came in and we sold him the car, you will do the same thing if it happened to you. If you’re open to it, we’d appreciate the chance to speak with you directly and make things right.
Please feel free to reach out to us at 281-219-9242. Your feedback is valuable and will help us improv
More ...
We’re truly sorry to hear about your experience and understand how frustrating this must have been. It’s never our intention to cause inconvenience or make anyone feel misled. we asked you to put some money to hold the car for you but you refused. another customer came in and we sold him the car, you will do the same thing if it happened to you. If you’re open to it, we’d appreciate the chance to speak with you directly and make things right.
Please feel free to reach out to us at 281-219-9242. Your feedback is valuable and will help us improv
Mar 27, 2025
Very helpful
I went to this dealership to test drive a car, the car I came in to see, did not look like the picture on the website. I decide to test drive some others. I test drive 3 cars and all had major problems .i finally gave in to this Kia 2015 fortes ( on the website it said it had 124,000 miles) and after test driving it I notice it had 175,000 miles, I told the sales person Omar about it and we agreed on a price of 5,000( which I still think is to much ). At that time I had been there for 4 hrs, it is 8pm at night, I was ready to close the deal. I sign the deal, and left and made it down a couple of blocks and car went off on me. I called back the place but it was to late they were closed. I turn car off and had to wait 5 min before the car would start again. I was told to bring the car to there mechanical shop , and that was last Saturday. It is not Thursday and I have called them multiple time , no one has returned my call. I do not have a car and I do not have my 2,000 $ I gave them.
Show older dealer reviews 51
Feb 26, 2024
I went to the dealership to see this car. After being greeted I was told someone would be right with me. After waiting for approximately 45 min with no word I left. On my way out I saw staff helping several other customers, none of whom were there when I arrived.
Aug 26, 2025
Response from current dealership:
Hi Hunter,
I apologize for what happened. We were quite busy with customers, which is fortunately good for business. I looked into the situation, checking the security cameras and talking to my sales team. It turns out they had the car ready and running outside for you to test drive. We only have two employees there, and I assure you, we wouldn't feel bad or annoyed if you had jumped in and called out to us.
We're sorry for the mix-up. Please give us a call back if you'd like - my direct number is 281-219-9242.
I apologize for what happened. We were quite busy with customers, which is fortunately good for business. I looked into the situation, checking the security cameras and talking to my sales team. It turns out they had the car ready and running outside for you to test drive. We only have two employees there, and I assure you, we wouldn't feel bad or annoyed if you had jumped in and called out to us.
We're sorry for the mix-up. Please give us a call back if you'd like - my direct number is 281-219-9242.
Feb 24, 2024
Dealership has been great with their follow up in and giving me the information that I require for decision making. I am now waiting till Monday so that I may inquire on Dealership financing.
It took 2 emails to get a response, the dealer said car was in excellent condition. Then they emailed me to let me know driver's seat doesn't work and is all the way back. I let them know I was 5'9", that would be a problem. They said when it gets fixed they would contact me. That was a week ago. They were polite though.
Feb 10, 2023
I inquired about a 2013 optima and was responded to by Omar. Omar said that the car was available and documents I needed to bring. We agreed on 6pm but I got there at 6:20pm. When I arrived Omar was nowhere to be found and the car was somehow sold before I arrived. Then I was asked if I was interested in cars on the lot. It was just a bait to get me there to view the cars they do have. Mind you the 2013 optima is still available on cargurus. Bad place for business also doesn’t even look like a dealership more like a junkyard. If you live far dont bother making the trip waste of time.
Jul 13, 2023
Response from current dealership:
Dear Gillmar,
We are a fast moving car dealership, our prices are very competitive , so we sell fast, the problem is we update our website on weekly basis and that cause some discrepancy, but this is everywhere in any dealership, just to make sure the customer does not waste his/her time, we advised the customers to call before they come in to make sure the car is still available.
I talked personally to Omar and he told that he offered you others car, the salesman is doing his job offering others cars as you are there already. which what we expect from any good salesman.
Regarding t
More ...
We are a fast moving car dealership, our prices are very competitive , so we sell fast, the problem is we update our website on weekly basis and that cause some discrepancy, but this is everywhere in any dealership, just to make sure the customer does not waste his/her time, we advised the customers to call before they come in to make sure the car is still available.
I talked personally to Omar and he told that he offered you others car, the salesman is doing his job offering others cars as you are there already. which what we expect from any good salesman.
Regarding t
Jun 24, 2021
I first inquired about a 2015 nissan altima that
was posted and Omar emailed right back but
ending up responding he had a Nissan maxima I
would love, well I'm not interested in a maxima.
Sounds to me as if it was a bait. Well I inquired
about a few more cars and nobody ever
responded.
Well I end up going up there and only saw like 2
of the cars that were actually posted on car
gurus,the rest of them were no where to be
found.
The place actually looks like a junk yard. They
dont really have a shop but all the cars are
parked in a yard of a house, and the house next
to it. Honestly looked like a bunch of junk cars.
Jan 31, 2022
Response from current dealership:
Dear Shelly,
We are a fast moving car dealership, our prices are very competitive , so we sell fast, the problem is we update our website on weekly basis and that cause some discrepancy, I talked personally to Omar and he told that he offered you the Nissan maxima which is an upgrade of the Altima for the same price of the Altima, we believe that he did the best to make sure you get what you need and meet your budget.
Regarding the location, am so sorry that you felt this way , we just moved to this location few months ago, and we are constantly improving the lot, we already fix the l
More ...
We are a fast moving car dealership, our prices are very competitive , so we sell fast, the problem is we update our website on weekly basis and that cause some discrepancy, I talked personally to Omar and he told that he offered you the Nissan maxima which is an upgrade of the Altima for the same price of the Altima, we believe that he did the best to make sure you get what you need and meet your budget.
Regarding the location, am so sorry that you felt this way , we just moved to this location few months ago, and we are constantly improving the lot, we already fix the l
Yeah, We ended up purchasing a vehicle here .I was somewhat hesitant when we arrived. The
premises is a little rough as far as vehicles being jammed in a small area. However, this is a
diamond in the rough. The folks that work there are friendly and quite helpful. The vehicles that
we looked at were a step above the used lots that we had looked at in Beaumont. I say give them
a chance if you need a used vehicle.
Jan 28, 2021
Terrible experience going there. Hummer I went to look at, they were pulling other cars out of mud with it. Had mud all over truck and on floor mats. And upon close inspection of Hummer, it would not past state inspection!
Jun 15, 2021
Response from current dealership:
Dear Mikk,
I am so sorry that you felt this way , we just moved to this location few months ago, and we are constantly improving the lot, we already fix the land issue which we needed to do it long time ago, and we added lights around the premises , we will be happy to see again
our technician in front of you put the scanner and we checked the warning symbol on the dash , and it was the tire pressure sensor, one of the tires was low, and it is for sure not related to the state inspection, all of our cars and inspected thoroughly before we sell them, and they all have the state inspectio
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I am so sorry that you felt this way , we just moved to this location few months ago, and we are constantly improving the lot, we already fix the land issue which we needed to do it long time ago, and we added lights around the premises , we will be happy to see again
our technician in front of you put the scanner and we checked the warning symbol on the dash , and it was the tire pressure sensor, one of the tires was low, and it is for sure not related to the state inspection, all of our cars and inspected thoroughly before we sell them, and they all have the state inspectio
Jan 13, 2021
Very nice people
Car featured wasn't on the property. Property
was crowded with more wrecked and inoperable
vehicles. Resembles more like a junk yard than
car lot.
Nov 18, 2020
Response from current dealership:
Dear Mikk,
I am so sorry that you felt this way , our records shows that you are interested in the 2005 Nissan Murano, I would like to tell you that we still have the car, so I am not sure why you said that we don't have it or it was not in the property, I am assuming that you went by yourself and never talked to our employees and was not able to find the car. feel free to call me back and i will be more than happy to assist you.
Regarding the damaged cars, please note that we have a bodyshop in the same place but it has different entrance, so I am assuming that you by mistake entered fr
More ...
I am so sorry that you felt this way , our records shows that you are interested in the 2005 Nissan Murano, I would like to tell you that we still have the car, so I am not sure why you said that we don't have it or it was not in the property, I am assuming that you went by yourself and never talked to our employees and was not able to find the car. feel free to call me back and i will be more than happy to assist you.
Regarding the damaged cars, please note that we have a bodyshop in the same place but it has different entrance, so I am assuming that you by mistake entered fr
Nov 15, 2020
very helpful . great cars . no matter what , they will help you find a car that fits you . definitely will return .
Nov 11, 2020
After reading reviews I was hesitant to come here but I took the chance and went. I'm very satisfied with all that I have recieved from them. Everyone is quite friendly. The lot is small but they are getting it situated better to meet the needs. It's my second time here and it's gotten better.
Oct 25, 2020
Very unprofessional, needs to update there website everytime I called about a car, it was always gone.
Oct 28, 2020
Response from current dealership:
Dear Brandon,
I am so sorry that you felt this way , but we are one of the fastest selling dealerships here in Houston, our qualified cars comes with 3 months warranty and 3 years free oil change, Our prices are very competitive, so we sell fast and we don't have control on it. Normally we update our website on weekly basis, so sometimes we don't have the car posted. so we apologize for the inconvenience.
Give us a call back, my direct phone number is 281-219-9242 or give us a visit to check our inventory
Best Regards,
Eddie
Management
I am so sorry that you felt this way , but we are one of the fastest selling dealerships here in Houston, our qualified cars comes with 3 months warranty and 3 years free oil change, Our prices are very competitive, so we sell fast and we don't have control on it. Normally we update our website on weekly basis, so sometimes we don't have the car posted. so we apologize for the inconvenience.
Give us a call back, my direct phone number is 281-219-9242 or give us a visit to check our inventory
Best Regards,
Eddie
Management
May 23, 2020
Did not seem interested in helping me. I was looking at a
couple of cars and had questions but the salesmen
disappeared and never came back so I left without any
desire to come back!
In response to the dealers comments below I actually
had a $11,000 pre-approved check from my bank for the
purchase. Because of there lack of service I went
somewhere else and bought a 2014 mustang. If I could
give Negative stars I would!
Nov 4, 2020
Response from current dealership:
Hello Loren,
I am so sorry you felt this way, but you had $500 dollar down and we cannot do it for any car we have in stock. we explained that to you. we took your info down and definitely we will be in touch with you once you have extra cash for the down payment
I just saw that from your response that you bought the 2014 Mustang, I am so happy for you, and I hope that you are satisfied with it. but in the same time we never had a mustang in the lot, this is not our specialty of cars at least at this moment, we buy regular commute sedan cars
I am so sorry you felt this way, but you had $500 dollar down and we cannot do it for any car we have in stock. we explained that to you. we took your info down and definitely we will be in touch with you once you have extra cash for the down payment
I just saw that from your response that you bought the 2014 Mustang, I am so happy for you, and I hope that you are satisfied with it. but in the same time we never had a mustang in the lot, this is not our specialty of cars at least at this moment, we buy regular commute sedan cars
Mar 4, 2020
Went to look at a truck that was listed at 91,000 miles, got there and it had 106,000, the truck also smelt like cigarettes and had empty cups and McDonald’s bags inside of it
Apr 4, 2020
Response from current dealership:
Dear Ben,
I am so sorry that you felt this way, I believe we already informed you that the truck you came for were sold 2 days ago, but we gave you the option to take a look at another truck that we just got with a discounted price, and you said why not. of course it was not ready for sale and we need to detail it.
I am so sorry that you felt this way, I believe we already informed you that the truck you came for were sold 2 days ago, but we gave you the option to take a look at another truck that we just got with a discounted price, and you said why not. of course it was not ready for sale and we need to detail it.
Nov 15, 2019
Great
The truck was "in the shop" for over 3 weeks although they said each week it would be ready Tuesday. I bought somewhere else.
Apr 4, 2020
Response from current dealership:
Dear Customer,
We are so sorry that you felt this way, At Texas Auto Spot we always do our best to help our customers and often go above and beyond, often incurring losses, to ensure that they are taken care of.
The truck you were asking for needed the whole engine to be rebuilt and it does take a long period of time to ensure a high quality job. I am pretty sure you don't want to buy a truck with bad engine in it. that why we refuse to rush our technicians to finish the jobs and we insist on them to take their time.
We are so sorry that you felt this way, At Texas Auto Spot we always do our best to help our customers and often go above and beyond, often incurring losses, to ensure that they are taken care of.
The truck you were asking for needed the whole engine to be rebuilt and it does take a long period of time to ensure a high quality job. I am pretty sure you don't want to buy a truck with bad engine in it. that why we refuse to rush our technicians to finish the jobs and we insist on them to take their time.
Dealer responded to my email within the first 12 hrs then contacted me right away. With my credit not being strong and having recent repoe history , Eddie was resilient enough to find a way to make it work with a reasonable down payment and low monthly payments to fit my budget. Submitting my application online b4 coming got me in and out under an hour. I'm truly satisfied with my experience and highly recommend them if you plan on buying new wheels !
Aug 8, 2018
Not well. Vehicle did not have features listed. It smelled so bad inside. Then try to take it out for a ride it had no gas.
Nov 4, 2020
Response from current dealership:
Hello Angie,
I am so sorry that you felt this way , but we are one of the fastest selling dealerships here in Houston, our qualified cars comes with 3 months warranty and 3 years free oil change, Our prices are very competitive, so we sell fast and we don't have control on it. Normally we update our website on weekly basis, so sometimes we don't have the car posted. so we apologize for the inconvenience.
Give us a call back, my direct phone number is 281-219-9242 or give us a visit to check our inventory
Best Regards,
Eddie
Management
I am so sorry that you felt this way , but we are one of the fastest selling dealerships here in Houston, our qualified cars comes with 3 months warranty and 3 years free oil change, Our prices are very competitive, so we sell fast and we don't have control on it. Normally we update our website on weekly basis, so sometimes we don't have the car posted. so we apologize for the inconvenience.
Give us a call back, my direct phone number is 281-219-9242 or give us a visit to check our inventory
Best Regards,
Eddie
Management
Aug 4, 2018
Helpful
Jul 30, 2018
Everything was good.
Jun 18, 2018
good
Went there and none of the salesman came out to help me look or inquire about a car. They advised a cheaper price for a car, but when I got there the car was $2000 more .
Oct 27, 2020
Response from current dealership:
Dear Valued Customer,
I am so sorry that you felt this way, we are a small dealership and we have only one salesperson, most likely he was busy with another customer or on the phone. but feel free next time to come in the office
I am so sorry that you felt this way, we are a small dealership and we have only one salesperson, most likely he was busy with another customer or on the phone. but feel free next time to come in the office
Mar 2, 2018
Quick response.
Dec 23, 2016
They had contacted me a week after but I had not known, so they went the extra mile and called me a couple days after I hadn't responded to their email! Very respectful!
Jul 25, 2016
Every aspect of the negotiation to delivery went very well with extreme courtesy.
Jun 9, 2016
Nice people. Willing to work with you
May 10, 2016
They contacted me but never got back with me on my application
Oct 27, 2020
Response from current dealership:
Dear Darryl,
your application was declined and we notify you by email , please check your spam folder, maybe our email was there by mistake
your application was declined and we notify you by email , please check your spam folder, maybe our email was there by mistake
Feb 12, 2016
We bought a car from him. Great guy
and very helpful honest. Keeps in touch
with text. Has his own mechanic and
guarantees his cars. Best prices!!!!!
Jan 18, 2016
Good one