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Dealer Reviews

Based on 12 reviews
All reviews are verified visits to the dealer. – Learn More
Nov 14, 2025
Appreciated timely updates from salesman/dealer
1 of 1 people found this review helpful.
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Tessa
Sep 27, 2025
Honest. Friendly. No hassles.
1 of 1 people found this review helpful.
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Sep 27, 2025
Response from current dealership:
Thank you for your five star review
Aug 20, 2025
Awesome experience and great guys to deal with.
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Jul 12, 2025
Great, our guy was very efficient. He helped me as much as he could.
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May 24, 2025
Very helpful and friendly
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Apr 13, 2025
They were very nice and helpful, they also gave me all the information I asked for, I highly recommend them!
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Jan 25, 2025
Very good and amazing car lot I bought an amazing car for a good price and had no problems with communication or anything And I would definitely recommend talking to Jacob he is amazing and keeps everything truthful so thank you to Jacob and ten motors for the new car we love it
1 of 1 people found this review helpful.
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Dec 15, 2024
Very nice. Answered all my questions. I’m buying my car from them.
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Dec 16, 2024
Response from current dealership:
Thank you for your review.  It means a lot to us.
Jun 11, 2024
Very courteous and quick to respond
Is this review helpful? Yes | No
Dec 16, 2024
Response from current dealership:
Thank you for your 5 Star review.
May 11, 2024
Very nice people but truck was over priced in my opinion for the shape that it is in. When seen in person
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Craig
May 10, 2024
Called me back Mon morning but car was sold, helpful and informative. Good service
Is this review helpful? Yes | No
Apr 19, 2024
Really easy to work with. Had what we wanted and made things very easy to get the car bought.
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Mar 26, 2024
Great customer service from Mr. Zach!!!!
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Feb 21, 2024
Great car, great staff, good information provided on the vehicle.
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Donald
Dec 11, 2023
Friendly staff.
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Dec 11, 2023
Response from current dealership:
Thank you very much for your great five star review.
Kelly
Nov 15, 2023
We decided not to buy but the dealer was extremely helpful and took his time and most importantly NOT pushy. This dealership has a great selection of cars.
1 of 1 people found this review helpful.
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Nov 28, 2023
Response from current dealership:
Kelly,  thank you so much for your great five star review.  We look forward to serving you in the future.
Oct 18, 2023
Very personable and helpful.
Is this review helpful? Yes | No
Nov 28, 2023
Response from current dealership:
Thank you for your kind words.
Anna
Aug 4, 2023
Texted for days showed interest gave information requested. Was told he would let us know we never heard from him again
3 of 3 people found this review helpful.
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Nov 28, 2023
Response from current dealership:
Anna,  I apologize for that.  We are taking your review very seriously and we will use it to learn from.
Jul 28, 2023
They are really friendly and help you with all the process. They even took care of the two batteries and my starter, so I could have a reliable truck!
1 of 1 people found this review helpful.
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Nov 28, 2023
Response from current dealership:
We care about our customers and want everyone to have a safe and reliable fun car.  Thank you for your great review.
Jul 23, 2023
Chase was very helpful. No high pressure sales!
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Nov 28, 2023
Response from current dealership:
David,  we great appreciate you giving Chase a shout out.
Jan 28, 2023
Fast response
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Nov 28, 2023
Response from current dealership:
Thank you.
Bruce
Jan 19, 2023
Tenn Motors was one of the most thorough auto dealerships that I’ve ever dealt with! Constant communication from them letting me know the status of the vehicle that I was interested in! Unfortunately, the Tacoma had some mechanical issues that I was afraid would be too costly to repair! I would most definitely consider doing business with Tenn Motors!
Is this review helpful? Yes | No
Nov 28, 2023
Response from current dealership:
Bruce,  thank you for your honest feedback.  If there is anything else that we can do for you please feel free to let us know.
Dec 31, 2022
Great place to buy a car, no bs straight up with everything
Is this review helpful? Yes | No
Nov 28, 2023
Response from current dealership:
Thank you for that.  I never get tired of hearing how we do business.
Dec 22, 2022
Outstanding and attentive
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Dec 7, 2022
Dylan was great to work with. He is very responsive and super helpful. I ended up not purchasing from them due to the distance, but would recommend to anyone to work with them.
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Abigail
Nov 15, 2022
We traded in a Subaru and bought a Honda Pilot from this dealership - 25 days later we had to get it towed out of the road. The transmission was completely out. To replace w a used trans it is just under $5k. After calling several times over the next few weeks, Martin, one of the owners only offer to pay $700 and some change of the repair. Told him that didnt seem fair and that i would let people know about our experience. He then said they wouldnt cover any of it then and hung up. Horrible experience. No one should have the transmission go out less than 30 days after buying a car.
11 of 11 people found this review helpful.
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Nov 15, 2022
Response from current dealership:
Abigail,  we feel betrayed.  We went above and beyond.  You put well over 1000 miles on the pilot. When you bought the Pilot it was in top condition.  We also offered a 1 year Service Contract which we highly recommend because of the low cost of 765.  You did not want it and signed a waiver saying that you didn't want any service contracts because it was a Honda.  We then helped you again when we found out that the estimate that shop you took it to gave you 7500 dollar estimate.  We offered our resources and got it taken to a trusted shop that would do the job for a reasonable amount because w
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Nov 5, 2022
Helpful by phone answered my Qs before I made the 2 hour drive to the dealership. Friendly & professional once I arrived to test drive. Didn’t feel pressured at all. Great buying experience & would definitely recommend!
2 of 3 people found this review helpful.
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Oct 23, 2022
Very personal staff. Salesman went above and beyond to show the truck. Decided to go different direction on a different truck but very good place to deal with.
1 of 1 people found this review helpful.
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Oct 14, 2022
They did respond. I decided not to move forward with this vehicle.
1 of 1 people found this review helpful.
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Whitney
Oct 12, 2022
This dealer was very responsive and had reasonable prices. I am very happy with my purchase.
1 of 1 people found this review helpful.
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Jul 2, 2022
TennMotors’ Brandon Butts was very responsive and concise while purchasing my 89 Mustang. Very satisfied with my experience.
3 of 3 people found this review helpful.
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Apr 29, 2022
Very cool folks. Did alot of work to get me where I wanted to be.
2 of 2 people found this review helpful.
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Apr 17, 2022
Contacted me on a timely manner. Professional and friendly.
2 of 2 people found this review helpful.
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Apr 10, 2022
Good
2 of 3 people found this review helpful.
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Dec 30, 2021
I have a Great Car and Even Better Than the Car was Dylan the Best Salesman and Car Guy you can ever have the Pleasure of Dealing With! Any Future Corvette I Buy will come from TENN MOTORS
2 of 2 people found this review helpful.
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Dec 17, 2021
I thought at first id finally found someone who understands my current situation and was going to help me out but they stopped communicating and left me hanging.
3 of 4 people found this review helpful.
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Dec 18, 2021
Response from current dealership:
HI Robert. I am Steve the Owner. I would very much like to speak with you directly to determine exactly what happened with your interaction with my company. I am not able to locate your full name in my records or the Cargurus platform. Please call 423 788-5133 or email me @ tennmotors@gmail.com. We are very serious about servicing our customers and I will assist you personally any way that I can.
Lisa
Nov 11, 2021
Very helpful, quick response, great folks.
1 of 1 people found this review helpful.
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Dave
Sep 27, 2021
Answered every question or concern about the vehicle. Follow up was excellent. I did not purchase.
1 of 1 people found this review helpful.
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Sep 10, 2021
I could not have been happier with my experience. The whole crew was as pleasant and professional. The next time I am in the market for a vehicle I will check with TennMotors first!
1 of 1 people found this review helpful.
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scott
Aug 3, 2021
I went to test drive the car after making an appointment with the salesman named Rod and the car wasn’t even on the lot.
1 of 2 people found this review helpful.
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Aug 4, 2021
Response from current dealership:
Scott,  I will get to the bottom of this.  We make every attempt to make sure we give accurate information.  Thank you for your review and we will not take this lightly.  If you can please call me and ask for the owner.  423-788-5133.  Let us know how we can make it up.  Thanks and take care.
Jun 12, 2021
Promptly contacted me.
Is this review helpful? Yes | No
Aug 4, 2021
Response from current dealership:
Thank you George for you five star review.  
May 23, 2021
The staff was very kind and professional. The car was very clean and in good condition just as advertised. I'd definitely refer them to my family, friends and anyone I know looking for a vehicle.
Is this review helpful? Yes | No
Aug 4, 2021
Response from current dealership:
We make every attempt to have our cars standing tall.  Thank you for letting us help you.  
Jason
May 17, 2021
Real fast in getting in touch with your requests
Is this review helpful? Yes | No
Aug 4, 2021
Response from current dealership:
We understand that your time is important.  Please let us know if there is anything that we can do for you.
richard
May 1, 2021
Good company, will continue to watch their inventory.
Is this review helpful? Yes | No
Aug 4, 2021
Response from current dealership:
Thank you for your 5 Star Review.  We look forward to finding the right vehicle for you.
Richard
Apr 24, 2021
Very good experience, the car was in great condition the staff was very friendly and thorough, made sure we very well taken care of. Would do it again if asked will definitely recommend.
1 of 1 people found this review helpful.
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Aug 4, 2021
Response from current dealership:
Thank you for recommending us.  We are here if you need us.  Thank you and take care.
20
Jan 24, 2021
Very pleasurable. Everyone there was helpful in making my purchase of the Mini Cooper go as easy as possible. They had no problem with me test driving the automobile. They all wore their mask and kept proper distancing. After less than an hour, I had purchased the car, all the paper work was done and I was driving my new car home. I would recommend anyone that is wanting to buy a used vehicle to go by TennMotors, they had a lot of very nice vehicles available with great pricing.
1 of 1 people found this review helpful.
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Aug 4, 2021
Response from current dealership:
Brenda,  it was a pleasure helping you guys get into that awesome Mini Cooper.   You got a good one.  Thank you again.
Austin
Jan 18, 2021
The dealer was very quick to respond and helpful. I ended up purchasing the car and everything could not have worked out smoother. Very satisfied with my overall experience.
Is this review helpful? Yes | No
Aug 4, 2021
Response from current dealership:
Austin,  thank you for your great review.  Let us know if there is anything that we can do for you.
J.T.
Dec 20, 2020
I was able to make an appointment with them about a car I saw online. It was exactly as described and I was in and out unlike my other car buying experience at a "big dealer". I will def. Be back and tell all my family and friends to come here. Thank you!
2 of 2 people found this review helpful.
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Dec 29, 2020
Response from current dealership:
Hi,  thank you very much for reviewing us.  We strive to give great service.
Dec 15, 2020
Everyone at the dealership was polite, respectful and eager to answer all my questions. The process in buying the car was quick and easy not to mention the car was as advertised. It was clean, fresh oil change, all fluids topped off, new tires and the funny part is the inspection the dealership had a mechanic shop perform was at my mechanic. I already knew I trust my mechanic shop because I’ve used them for years. Overall I will say this dealership far exceeded my initial expectations and I would recommend them to anyone as well as buy from them again. Then they did something no other dealership has done with me, they called to check up on me and see if I was enjoying the vehicle as well as offer any assistance with anything that may come up in the future. They said they would be glad to help. So that gave me peace of mind knowing I didn’t just buy a car and leave the lot but I also have the dealership willing to stand behind the car I bought.
3 of 3 people found this review helpful.
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Dec 29, 2020
Response from current dealership:
We truly appreciate this amazing review.  We are glad that you had a great experience with us and we hope to serve you in the future.
Christina
Jul 24, 2020
Was interested in a car was making plans to drive there with a trade in and down payment and was told the day before i planned to go that someone was test driving it for the weekend and I would be notified Monday if it sold. Kept getting emails saying it was still available. Waste of my time trying to buy a car when might not even be available. Purchased a car elsewhere
1 of 3 people found this review helpful.
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Dec 29, 2020
Response from current dealership:
I am sorry that was your experience.  We do sell vehicles extremely fast and when we notified you that the vehicle was available it was.  We also asked for a deposit to make sure that the vehicle was available for.  Again we are sorry for the misunderstanding we take full responsibility.  
May 21, 2020
Scott and everyone there were very helpful with getting me what I wanted, overall good experience.
2 of 2 people found this review helpful.
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Dec 29, 2020
Response from current dealership:
I will make sure your kind words get to Scott.  We hope that your new vehicle last you many years.  
Apr 10, 2020
Very considerate
2 of 2 people found this review helpful.
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Dec 29, 2020
Response from current dealership:
We try!  Thank you
John
Apr 9, 2020
very good experience
2 of 2 people found this review helpful.
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Dec 29, 2020
Response from current dealership:
John,  we appreciate your five star review.
Michael
Jan 27, 2020
Very nice and honest people
2 of 2 people found this review helpful.
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Dec 29, 2020
Response from current dealership:
Michael,  we strive to do the right thing every time.  Thank you
Jan 5, 2020
Very friendly staff. Tammy was willing to work with me when part of my money was delayed. Very easy experience. Thanks!
3 of 3 people found this review helpful.
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Dec 29, 2020
Response from current dealership:
Renee,  thank you for your five star review.
Dec 6, 2019
Responded quickly and told me if I had any questions just contact them.
2 of 2 people found this review helpful.
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Dec 29, 2020
Response from current dealership:
Thank you for your great review.
Oct 25, 2019
Swift reply & very helpful.
2 of 2 people found this review helpful.
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Dec 29, 2020
Response from current dealership:
Thank you for your 5 Star Review.
Roland
Sep 25, 2019
Was willing to help out anyway he could
2 of 2 people found this review helpful.
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Hunter
Aug 2, 2019
Everyone was super friendly and very easy to have conversation with. Would 100% purchase another vehicle from this lot.
2 of 2 people found this review helpful.
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Lee
Jul 23, 2019
Provided requested info. Courteous stagg
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May 16, 2019
They were awesome about trying to help me in another ride.
1 of 1 people found this review helpful.
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Jan 30, 2019
They called and offered assistance the same day.
1 of 1 people found this review helpful.
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Christopher
Jan 5, 2019
Very kind, very up front and easy goin. Love the buick, keep finding more features on it everyday. thanks scott
2 of 2 people found this review helpful.
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Nov 30, 2018
I talked to guy that the dealership and I was very pleased with their customer service in my book customer service is everything I would do business with them again thank you
2 of 2 people found this review helpful.
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Tommy
Oct 7, 2018
Had a good experience, bought a car from them
1 of 2 people found this review helpful.
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Mario
Oct 1, 2018
Answered every question I had. They were very open and were easy to work with. They provided delivery and video chat on whatever app I wanted. Their website is easy to use. I highly recommend Tennmotors they will make the experience painless.
2 of 2 people found this review helpful.
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