Teddy Volkswagen

They answered all my questions and were very polite I treat drove the truck and am currently weighing my options.christopher my salesman was really helpful and knowledgeable.

They made me drive 1.5h to be "First come first serves" to put a deposit for MSRP price and when I arrived there, they made up in my face that there was another customer offering $4500 more. Pure fantasy. This is a quite small dealership, does not look very nice and testdriving a car in the Bronx is not good to get a proper feel of the car. Do yourself a favor and go to a different dealership. I worked with Cheesily on the phone, then with Corey in person who verified in front of me on his computer that there was no deposit on the car as she said, and then the sales manager Sincere who made up this customer that generously offered $4500.

Great service

Helpful, honest

Very helpful and informative and quick response highly recommend

Very helpful over the phone

I was out of state and called about the car and wanted to know what any additional charges would be to get it out the door. I was told by the girl answering the calls that only registration and taxes, so I asked about any dealer fees and was advised they were included and "we are not like other dealerships". So we made the trip to look at the car on that basis, took the test drive and then had a $1,295 destination fee and $595 prep fees before even thinking about taxes and registration. When questioned about what I was told apparently the girls answering the phone "don't know what they're talking about", clearly they do and this was just a ploy to get us there! An hour each way wasted and another hour waiting for the test drive. Plus the car really needed four new tires and had some pretty large dents in strange places.

Great customer service and communication.

Mentor did all he could to help me. He was very professional and courteous and by far the best deal. The car sold before I could make it up to NYC from Alabama. Thanks guys!!

Said he had vehicle when I called, vent straight over to find out he already had deposit taken. Tried to sell me different vehicle

They misrepresented the vehicle. I asked specifically if it was the trim level I was looking for. They insured me it was. Drove an hour to see the vehicle and it was a much lower trim level.

Very nice staff at this dealership

Very good experience

Salesperson REFUSED to answer any questions...was trying to force me make an appointment to see the car. I couldn't even get pictures of it. All I wanted to do was see a few pictures to see if I even liked it....NEVER DO business with these scammers.

If the used car is missing something on the vehicle, this dealerships says, that is how it came in and how we sell it and will not add or replace anything...stay away from this dealership. Buyer be wear!!

Very good, they work with us to ensure the vehicle was delivered the same day. They even drove to my place of employment to sign the finalize paperwork. My Daughter is very happy with her new car

Very good experience

Stephanie was great. I would certainly recommend her and Teddy Volkswagen to everyone.

Beautiful experience

Was send all require info and agree to make the deal the way I would like to have the deal

These people don't have a clue as to fair price. They was $3,680. for the car with added baloney. Not the $2,800. advertised. Couldn't help with the moving the car to tx.

This place has some issues. Salesman said he would overnight the paperwork to be signed by my wife who couldnt travel. The next week the mgr says she has to sign in person. Wasted my time... Liars

The salesman Jorge did everything in a professional manner Provided all the information I requested. 6 stars to Jorge

Satisfying

Responsive & informative.

They were extremely professional and responsive. Within 30 minutes of contacting them by email, they called me to chat and set up an appointment. They were courteous, friendly, and efficient, which made for an pleasing experience. I would highly recommend them.

The car had a lot of body damage that was not disclosed earlier. Car was not ready when I made my appointment. It took a long time to get the car.

The follow up was very good, almost too many follow ups. My complaint is that the prices on the website and on the car is not accurate. They show up as a great value, then they tack on dealer fees of $1500. It is deceptive.

Very responsive and professional

Not good. Was ready to buy & they called other potential buyers to have a bidding war. So they sold the car to the highest offer. Would not deal with these shisters!!!! Beware

Good

Very good site for cars.

Nothing matched our criteria.

Terrible experience; they called 3 times to confirm that I was coming in for a test; when i got there they took over 30 minutes to bring a car across the street, salesman quoted a different price than the inernet price and the salesman werent interested in my business, which is pretty sad considering I had a check in hand ready to make a deal.

very good dealer

terrible with dealing with customers. limited knowledge on selling cars, and terrible in working with customer needs

Annoying. They e-mail and call me repeatedly when all I wanted was info on one car they had listed. I live on the West Coast nowhere near the Bronx! A little too eager.