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Dealer Reviews

Based on 3 reviews
All reviews are verified visits to the dealer. – Learn More
Mar 31, 2026
Very nice and informative staff.
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Mar 31, 2026
Response from current dealership:
Thank you Garrett. Stop by any time and good luck with your move!
Jan 26, 2026
I decided to go for another car but the service was wonderful. Sent me all the maintenance records I ask for and full transparency. Great people.
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Oct 18, 2025
Yes, they were prompt and polite and helpful! I would like to have followed through with the purchase of the 1996 Ford Bronco, however; things changed on my end, not permitting to follow through with the purchase.
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Feb 29, 2024
Best experience ever!!!! First time buying a car off a dealership and I couldn't ask for a better salesman. Very patient and understanding. He walk me through the process of buying the CRV and worked with my credit union since I was financing with TDECU. Overall, 10/10 and would highly recommend them!!!!
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Jan 30, 2024
Great feedback and attention
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David
Nov 25, 2022
Very helpful
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Mike
Oct 15, 2022
What can I say… I never have a Pleasant experience buying a high end luxury vehicle like this kind of dealership before. Not only they was honest and telling me about the history of the vehicle, they even open the door for me to inspect the vehicle on the day they’re close. Not only the sale price was easy to deal with, they also help me with the financials stage to get things done in 2 days. I will definitely buy from them again and again!! My wife and I are very happy camper! Thank you Team Autoplex and your helpful staff to make things so smooth and easy.
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Aug 6, 2022
So easy to deal with. Mitch responded almost immediately over the weekend and we had a deal together by Monday. It was ready to go as soon as my husband arrived to pick it up that Wednesday! Always responded quickly to any questions regarding the financials and general information. Would definitely recommend them and will look for them next time we are ready for a vehicle
0 of 1 people found this review helpful.
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Jan 29, 2022
Previously thought Dealer's phone number was the one going to voicemail, but verified the numbers dialed did not belong to this dealer. Apologize for the confusion and damages this may have caused. I did not purchase from this dealer, but, they have been quite diligent in trying to resolve the dispute regarding the review. Hopefully, we can transact business some other time.
0 of 1 people found this review helpful.
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Jan 31, 2022
Response from current dealership:
I apologize for the confusion, but I don't believe this review was meant for our dealership. We/Cargurus have no record of any calls from you.
We respectfully ask that you remove this review and give us a call if we can help you with anything. We assure you that your call will be returned promptly. Thank you.
Bertram
Nov 20, 2021
Michael Roa & Team Autoplex was amazing!
0 of 1 people found this review helpful.
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Oct 29, 2021
Great experience. They were very patience with me since it was the first time I bought a used car.
0 of 1 people found this review helpful.
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Joe
Jul 19, 2021
They were prompt on contacting me
0 of 1 people found this review helpful.
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Nov 30, 2020
Great
1 of 1 people found this review helpful.
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Aug 3, 2020
Fast response to my queries
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Ben
Jul 17, 2020
Good job
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Dell
Jun 4, 2020
Seemed very knowledgeable of the vehicle and answered all my questions.
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Apr 12, 2020
They contacted me by email & i am hoping we can work out a deal.
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Jan 25, 2020
Excellent.
1 of 1 people found this review helpful.
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Mar 5, 2020
Response from current dealership:
Thank you Edin! Please give us a call if you need anything.
C .
Nov 8, 2019
Friendly people! Very pleasant to deal with especially Kimberly! Wife is happy with her White RX350 Lexus. Definitely recommending this place.
1 of 1 people found this review helpful.
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Sep 22, 2019
Bought Range Rover last week and it was been awesome and exactly to the description. This is was my first experience buying a used high end vehicle and it was seamless. Kim was amazing and Mitch was excellent and above par. Mitch was always available when I need to talk. I wouldn’t go anywhere in future and would highly recommend Team Autoplex
3 of 3 people found this review helpful.
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Mar 5, 2020
Response from current dealership:
Thank you! Buying a luxury car can be a real headache - we're glad we could help! Please give us a call if you need anything
Tom
Aug 26, 2019
My experience with Team Autoplex was excellent. The car I was interested in was what it was advertised to be and Michael Roa was helpful and forthright in his sales efforts. I would definitely deal with Team Autoplex in the future.
3 of 3 people found this review helpful.
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Ryan
Jun 18, 2019
Good communication
1 of 1 people found this review helpful.
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Ronald
Jun 14, 2019
Very good
1 of 1 people found this review helpful.
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Apr 17, 2019
My overall experience with Team Autoplex was great! Mitchell, my sales manager, was very communicative and helpful. He was very upfront and all aspects of the deal and made availability on his day off. The buying process was straightforward. It was a great car buying experience. I would recommend Team Autoplex to my friends and family hands down!
2 of 2 people found this review helpful.
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Brandon
Jan 25, 2019
Straight forward and honest
3 of 3 people found this review helpful.
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Dec 27, 2018
Fast at responding back.
3 of 3 people found this review helpful.
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Terence
Dec 12, 2018
Had a good time at the dealership. The owner was very nice,and the Mercedes I purchased was excellent. I'm already thinking about my next purchase....
4 of 4 people found this review helpful.
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Sep 18, 2018
Quick response.
4 of 4 people found this review helpful.
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Sep 6, 2018
Very professional establishment, great customer service and even better attitudes! I highly recommend them!
3 of 3 people found this review helpful.
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5
Aug 15, 2018
Car didn't have the options I was looking for.
3 of 3 people found this review helpful.
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Apr 15, 2018
I was able to get the information that I asked for
3 of 3 people found this review helpful.
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Mar 6, 2018
Car was sold when I reached out to them. Not sure why ad is still listed.
2 of 3 people found this review helpful.
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Mb
Jan 28, 2018
The dealer was responsive and friendly. There was no pressure to buy, and the sales person answered all my questions about the vehicle.
4 of 5 people found this review helpful.
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Mike
Jun 18, 2017
awesome
4 of 4 people found this review helpful.
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Ross
Jun 2, 2017
Very prompt response
4 of 5 people found this review helpful.
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May 31, 2017
Worked with Mitch. He was very pleasant and returned all my calls quickly.
5 of 5 people found this review helpful.
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Jerry
May 11, 2017
It was awesome!!! No high pressure... All went smooth and I highly recommend this dealership...
6 of 6 people found this review helpful.
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Daniel
Apr 21, 2017
Purchased a 2014 BMW 328d from Team Autoplex. I dealt with Miss Kimberly Duke the entire time and it was a great experience. Kimberly was a pleasure to work with and was able to help me getting the vehicle shipped from their dealership in Houston, Texas directly to my front door in Tallahassee, Florida!! Absolutely in love with my BMW and appreciate all Kimberly did for me in helping me purchase this car! Even though I'm over 700 miles away, I would purchase another vehicle from Kimberly and Team Autoplex!!
8 of 8 people found this review helpful.
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Apr 28, 2017
Response from current dealership:
Thank You and I truly appreciate the opportunity to assist you again!

Warmest Regards,
Kimberly
Guy
Mar 11, 2017
The dealership responded at first and I thought we could work out a deal. They said they got a buyer who put a deposit on it but it I noticed the car still on your site. They had promised to come back to me but did not. So after a few days I contacted them. Again, slow to respond and now they told me a 2nd time that the car has been deposited. I live 270 miles from them so internet contact is how it needs to work until we can establish some kind of framework for a deal, but if they don't keep up the communications for more than 1 or 2 emails, they might as well stay local.
2 of 7 people found this review helpful.
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5
Feb 1, 2017
dealer called me back . car was sold. Still on the internet.
3 of 4 people found this review helpful.
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Oct 13, 2016
Very responsive and attentive. I can't rate them on an actual purchase since I did not buy from them.
3 of 3 people found this review helpful.
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MICHAEL
May 30, 2016
very quick response and stayed on top of my question, Need not buy only because I had changed my mind.
1 of 1 people found this review helpful.
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Nune
Apr 18, 2016
This was the best car buying experience I've ever had! The vehicle was just as advertised. Granted, I knew exactly what I wanted. However, I've never purchased an automobile in an hour and a half including taking it to my mechanic for inspection. Michael Roa and his staff are the best in the business.
5 of 5 people found this review helpful.
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John
Jan 25, 2016
Prompt in their response to my simple inquiry. No deal transpired.
1 of 1 people found this review helpful.
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Tom
Nov 9, 2015
good service from Amiee, good price, Mike the owner was very responsive as well. few things wrong with the car but you have to expect some of that I guess.
2 of 2 people found this review helpful.
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don
Aug 30, 2015
Does follow up
1 of 1 people found this review helpful.
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tracy
Jul 3, 2015
The dealership was great to deal with. I drove in from austin and was over an hour late they stayed open till i got there
4 of 4 people found this review helpful.
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bob
Mar 31, 2015
I found the group very professional with excellent service.
3 of 3 people found this review helpful.
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5
Mar 3, 2015
ok dealer
0 of 1 people found this review helpful.
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Yvonne
Jun 22, 2014
Initial emails were answered, but then never followed up.
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Marlen
Apr 3, 2014
followed up right away.
1 of 1 people found this review helpful.
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