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THE AUTO LOT
About Us
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Today 9:30 AM - 6:30 PM (Closed now)
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3809 Plaza Way
Kennewick, WA 99338
Our Amenities
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Service Info
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Dealer Reviews
All reviews are verified visits to the dealer. –
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Sep 12, 2024
Overall, it good, I went to check out the lot to see what they have and Miguel came out, show me around and do my own things without being push toward certain car
Show older dealer reviews 11
Mar 13, 2021
Good
Mar 12, 2020
They were very persistent and insistent that
they could cut me a deal. But the car was
out of my price range. The purpose I
contacted them was to get the projected
price since they hadn’t posted it on the
website
Jesus was very responsive and understanding. I would recommend him to others interested in purchasing a car.
Jan 14, 2020
Response from current dealership:
Thanks very much deloris we appreciate the business
Dealer is lying about this car. They are well aware that the ad says its a Camry Hybrid SE and is priced that way. The car is a base model. Once you are there, if you notive the problem, they confess the window paperwork and website is wrong and they just havent fixed it yet. They will also say they have had the car for 28 days but the Carfax appears to show they purchased it in Dec 2018.
Jan 24, 2017
Hunter was great took care of everything and was able to get the deal were I needed it to be great group of people!!!!
Sep 27, 2016
Customer service has been exceptional. Contact has consistent but not pushy. Any reticence has been on my part as the customer.
Sep 23, 2016
PROS
They healed the vehicle off market while waiting 4 hours for me to arrive.
Once to inspect the vehicle and another during the purchase thereof.
Compensated on price considering some questionable conditions I had
brought up.
NOTES
At the time of my purchase, they did not offer a CARFAX by default but did
come through with an AutoCheck report a day after my request.
CONS
Milage had an additional 923 on it. They did not supply any requested
maintenance records, although, they have a shop check it out prior to
reselling. Which means they in fact do have a record of something. I shined
light on this to which they agreed was true but neglected to provide
regardless. We agreed to a price on the phone to ensure my 4 hour drive for
purchase wasn't wasted time but the paperwork included incorrect milage,
price we had agreed on (they fixed immediately) and my name was misspelt.
...I expected something to be a little mixed up because both the dealer and I
were playing had to get and tossed a lot of information back and forth. Just
keep your eye on the details.
Mar 28, 2016
Quick and to the point
Jun 8, 2015
friendly, and very low pressure buying experience. Open to negotiation, and willing to work with me on purchase details. The finance manager in particular was very friendly and helpful. I was very pleasantly surprised with my experience here.
