T&T Coast GMC

I asked them to send or post a photo of the battery capacity screen, which really should be standard procedure for all used EVs. This is the only way to know how much of the original range remains. They ignored the request and instead kept asking for my phone number. I made it clear that I would only be interested in the talking to them once I had evidence that the battery is in good condition. I also browsed the dealer's website and discovered that they charge $1,995 for "vehicle prep" and $699 for documentation on top of the advertised price. These fees are outrageous compared to most dealers. Don't be fooled by the low-ball prices they advertise.

They were okay to deal with. Need to get better at giving information before you get to the dealership. They did not accept a personal check for the down payment and there was no manual in the car after I bought it. Need to train their personnel better.

Antony was great and made buying this truck painless. 5 stars all around, I would recommend buying you're new or used vehicle here.

2 people said the car was like new. It was covered in scratches in the paint and windows and the hood had at least 25 chips out of it. Soooo disappointing and they didn’t care. Said I could pay to repaint the car. Drove over 1 1/2 hrs each way. Stay clear of them!

Very positive

Dealer responded to my question by referring me to their website. The question was what were the dealer fees tacked on.... nearly $3,000. No wonder they didn't put it in an email, that's absurd. Wouldn't set foot in this dealer.

Quick response

Really easy transaction.

none professional staff. sold the truck i was in the process of getting to someone else. but i was first inline for it.

They got right back to me

Called ack quickly

Was awaiting arrival (to the dealership) of the vehicle I was inquiring about...which was initially said to be 'in transit' at the time (2010 F150 King Ranch SuperCrew). My questions about the vehicle plus question about when arrival was expected were not initially answered for whatever reason. Rather, I was referred to one of the staff for further discussion...did not pursue discussion at that time (I was unavailable on travel status for about a week) then eventually found another F150 SuperCrew which I purchased.

Response was immediately and professional

Very helpful and not pushy.

Nice

Dealer called to set up an appointment. Very friendly. I decided to purchase new locally

Great

I requested additional pictures and I got a couple of emails acknowledging my request and asking for a phone number. I provided a number and never heard back from them.

Quick response

Although the dealer contacted me, I had already purchased another vehicle. They responded in a timely manner and were professional.

Good

The professional staff was very accommodating and car buying experience was a pleasure. Their follow up was superb and would highly recommend this dealership!

Had a good experience. Felt a little pressure. Plus I think that your pre qualification it was good but at the dealer the number were total off. I know it was just a Estimate but felt like I was miss lead as far as pricing goes. But I still did buy the car.

They were very kind and helpful. Intrest rate is to high but understandable. I didnt feel pressured.

The car was sold when i got there. At least they tried to reach me about it. Except, i was on the way, driving, and couldn’t check the email. The salesman there was nice enough to let me use the restroom after 1.5hrs drive.

Contacted me quickly seem like a good dealership to work with should I make a vehicle decision.

Extremely knowledgeable and friendly and answered all my questions.

Worse dealer ever. Please don’t waste your time and energy going there. I called them and they said the car was still here, drove for 2 hours from Delaware, got there and the told me the car is sold.

Good experience

Great service

Good choice and price.

They were a waste of my time ! Don't bother to go unless you know for a fact they have the car there. Drove 2 hours . Got out early from work , put a deposit down to hold the car and when i get there the car wasn't available and I couldn't even get an explanation of why it wasn't available. Waste of my time again . And then they couldn't give me my deposit back right away .

Great service, great people... Thanks Flo!

yes good work

Highway dealership, they charge a $995 prep fee on used vehicles, have added costs, and low ball your trade. I told them everything about my car and sent video and pictures. Do not go to this dealership find another. Also the cars looked like the cars were never cleaned or sanitized after test drive.

I was horrified with my bad experience with this dealer. Firstly the car was a different color than shown in the picture. Secondly they let me wait there all day to finish the deal, they just let me stand around there for many hours for nothing. Thirdly I was overcharged, they charged me $1000 for some unexplained dealership fee and another $500 for paperwork. They also lied to me telling me that I can pay the whole amount financed the next day so I won't have to pay interest, and the next day when I wanted to pay up in full they told me that I can only do it after 3 payments. Additionaly, a part of the car broke on the way home , it must have been broken before and they didnt tell me.

They were prompt and hopeful but had $1500 in additional fees not advertised on their listing that raised the price by 15% over thier listed price.

Cool report

They absolutely blew a deal with me by wanting to add a $1000. Delivery fee on top of the $500 Doc fee. All the other dealers I spoke with didn’t have any more than a Doc fee and that was usually $100 less. Although their advertised prices are good figured it to be $1000 more which I thought was deceiving.

Sold the car the day before they were suppose to bring it to me to check out... never even told me til the time they were suppose to bring the car! Bad service!

Their advertised price should be with all additional dealer prep listed otherwise it gives the appearance of a lower price.

Everyone i dealt with from beginning til end of process was great. I am more than satisfied with my choice. Special thanks to Peter, Krystal, and Kaylie

My experience was horrible, sold me a vehicle for the wrong price listed for 12,990 wrote my deal for same car 16,000 . Rear light did not work, got home my passenger side mirror was taped on. I was not treated with respect at all, now they will not return my calls. If there is someone who could help me I would really appreciate it. I would never recommend this dealer to anyone, times are hard enough, it's been three days no calls returned.

great set of guys

Totally undercut my trade in by offering $100 not saying my trade in was cream puff but thought $100 was slap in face. Then wasn’t sure why the manager needed to tell me how many cars he sells compared to last one. Will say sales person was very nice

Didn’t want to provide counteroffer through email and when they finally did, they presented a jacked up price. Shouldn’t be on the Internet if they want to only deal in person.

Car was pristine. Dealer allowed unaccompanied test drive and under vehicle examination on lift. There was dealer prep charge but end price was fair. Overall experience was positive and recommend this dealer based on my experience.

Friendly and professional

Amazing prompt service . I just went to inquire , and they got me into my new vehicle . Would recommend %.

Good communication

Responded quickly with all my questions answered

Was horrible experience! We were ready to purchase the Arcadia listed at $19,895, but they tried adding a $1,500 dealer prep fee. They were unwilling to work with us on this fee, bc Google it yourself this is a bogus fee for the dealer to try to increase their profit. Since then they lowered the car price $2,000, down to $17,895. So if they would of took our offer without the dealer prep fee they would of sold the car for an extra $500. Instead the car is still sitting on their lot at a lower price.

Exceptional service. Doesn’t feel like your cliche car dealership.

Great communication

Dealer was very responsive and accommodating, after test drive realized that this vehicle did not have the type of road characteristics we were looking for and pursued a different manufacturer.

Very satisfied with my interactions with dealership, honest responses to my concerns. Highly recommended. 5 Stars.

They called and email me back and answer all questions about car

Great at responding to questions, nice to talk with.

Dealer was friendly and transaction went smooth.

They replied to my inquiry very quickly, and we’re very friendly.

they were responsive but I moved to a honda ridgeline

Michael helped us through the whole process, he was very thorough and we. Love this new car!

Awesome team

Friendly straightforward no pressure sales and financing staff. Good experience thus far!!

Never got back with facts about warranty. Tried baiting me to come in and purchase one with a Jeep from Ontario.

I went in to see the white 2016 Buick Cascada convertible. The salesman approached me while I was still in my car, asked if I wanted coffee or water then immediately told me he needed my registration and insurance card. He was pushy and somewhat arrogant. Didn't even talk to me and went out to the car and put the top down and heat on in 50 degree weather. Asked him to put the top down and he did. Got in the car and he didn't tell me anything about the car exceptabout putting the gear shift in the correct place for drive. Drove up the street and back for a test drive which, in my opionion, was not a long enough drive. I asked to drive up and down the street again and he said yes. Went back to the office to talk price and when I wouldn't agree to the final price he had to offer he stood up at his desk, threw his pen onto the desk, and shook my hand and said nice to meet you and we were done at that point. I went to the ladies room and came out and he approached me. Said he had his manager to talk to me at his desk. Manager offered me another figure and got a little pushy and I got up and said sorry but I have to walk away. Shook hands and I left. I couldn't wait to get out of there. I felt very uncomfortable and intimated from the start with the salesman. His name was Paul if I remember correctly. I would NOT recommended this dealer to anybody and would tell them to stay as far away as possible!

Quick response

Quickly returned my inquiring about a 2011 Corvette. Visited for a test drive, appraised my trade in so far a good experience.

super good extremely well managed company emails calls and more

Still work in progress

The car at this dealership was very nice and the salesman was not pushy but was not interested in making a cash deal. They were asking 4,000 more then I was willing to pay..... What was upsetting to learn that they end up selling it for $4000 less to another customer. Very confusing I thought cash was always better than financing

Awesome Dealer!

First Class A-1

The Dealership was amazing. They were nice from the start by offering a Coffee, Tea or Hot Chocolate. They spent all the time with me in helping me decide the best car and choices for my budget and I left with a brand new car and very happy.

Excellent!

very good experience

We were able to work things out, misunderstanding & Perrine Buick GMC is a reputable dealer who worked hard to make things right! A step above the best. I am satisfied with their services.

One of a few dealers in new & used vehicles, at which I felt no pressure to conclude a sale. Viewed an old Mazda pickup which was of relatively low cost and asked for a test-drive. Brian Schmittinger in sales, took time to out to accompany me and whilst we chatted about various subjects during the drive. He was most helpful and even put the vehicle up on the lift, so I could check the condition underneath. I felt no pressure to progress the sale which, in this instance, did not happen because of my own reasons about the vehicle rather than anything the dealer did, or did not do. I would have no hesitation in suggesting to other potential customers to consider this dealership when looking to buy either new or used cars & trucks.

They contacted me right away I didn't buy anything but they seem to want the business

Overpriced!