About Us

Susquehanna Ford is located just south of Lancaster, in Willow Street, PA. With our convenient location, we easily serve Lancaster, York and Chester Counties, and are within 2 hours of Baltimore and Philadelphia! Maryland is also just 25 minutes away. Our sole mission is to provide our customers with the best experience possible, whether you’re looking to buy, lease, sell, or service your vehicle. Our knowledgeable sales, finance, service and parts teams are here to make car ownership easy. And, with the market in it's current state, our team has become experts in the custom ordering process. If you have questions, don't hesitate to ask!

Our Amenities

  • Free coffee
  • Customer lounge
  • Free access to WiFi

Media

Service Info

Service Hours

Dealer Reviews

Based on 4 reviews
All reviews are verified visits to the dealer. – Learn More
Nov 25, 2025
The salesman Rod took good care of us. He ensured we had a full tank of gas and fresh car wash before we left the dealer with our Mustang.He did this while we were completing all the paperwork. All of this was started 15 minutes before they closed and completed 2 hours the dealership had closed.
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Sep 27, 2025
Great to work with.
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Mar 29, 2025
Good communication.
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20
Jun 26, 2024
The sale man was great to talk to
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Jan 1, 2024
Good
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Sep 3, 2023
Excellent customer service
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Feb 7, 2022
Great to deal with!!! Will buy from again!!!
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Aug 7, 2020
Very helpful with info about car.
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John
May 30, 2020
Great truck! Susquehanna Ford went the extra mile(s) to complete the transaction during difficult corona virus restrictions.
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Jerry
Nov 17, 2019
Didn't buy that Ford Edge but we did buy another one with more features. Sales Rep. Johnathan was a great Rep to deal with no pressure, and He met every need we had. Will be purchasing our next vehecile there also. Great Dealership
2 of 2 people found this review helpful.
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Jun 10, 2019
Salesperson contacted me promptly but couldn't answer all my questions so passed me on to her sales manager. I requested sales manager respond with a voice mail or email as I wasn't able to talk on the phone that day. Instead, someone called me from Stoner but did not leave a vm nor did they reach out with the answers to my questions via email. I don't have time to play phone tag. Moved on to another dealer more convenient to where I reside. If dealerships want out of state business, they need to take a more accommodating tact.
4 of 4 people found this review helpful.
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Benzi
Nov 20, 2016
Responded fairly quickly but car was sold before i could make a move. Overall they did a great job reaponding and being attentive to my concerns.
1 of 1 people found this review helpful.
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Betsy
May 8, 2016
Good. Treated well. Liked vehicle. Would recommend this dealership.
2 of 2 people found this review helpful.
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