Sun Chevrolet

Excellent communication.

Excellent to deal with very fast paperwork had me in and out of there in a few hours.. love this truck!!

Great response

Great experience so far

Ben Chen has been very helpful and I have worked with him for three leases and one purchase.

They were very responsive. I just couldn't schedule a test drive and live over an hour away. Also went out of town.

They were responsive but not pushy. Friendly and listened to what I was looking for.

Could never get a hold of anyone just through email

Got back to me quickly and was courteous.

Excellent service

Honest and helpful.

Ended up speaking with Ben Chen, test drive the truck purchased and picked up the next day. Something’s wrong with the torque in the transmission he was extremely rude telling me to call my extended warranty company although I had just picked truck up! He refused me a refund, they are paying to fix the problem but couldn’t get truck into Honda dealer as they’re the only ones who can handle the problem for almost 2 weeks! This is my 2nd vehicle from them and I promise my next one will NOTTTTTT come from this dealer!!!

Great overall service they were super good and speedy at getting us in our new truck .

Great transaction, very knowledgeable, effecient, and welcoming. I interacted with salesmen Chris and Kerry, both are outstanding.

Called about car an hour before we were due to test drive, when we got to dealership told car sold this morning

Great truck, great experience...

Answered all my questions !!!

The salesman that called me stated they don't take out side Financing that I had to use their financing so I did not purchase the vehicle

Salesman was nice and helpful getting everything taken care of for us The only thing they could have done better was cleaned/detailed the vehicle.

Cool sales and great conversation!

Didn't buy the vehicle from thus dealer but appreciated them reaching out to my inquiry.

Bob is amazing and I'm going with this vehicle!

Just wonderful to work with

great dealer i boute the car

Chris was the best

Bought the car...it was exactly as advertised, and the dealership is an excellent place to do business!

Great experience

They told me it was in the shop being serviced and never called me back like they said they would.

Awesome response & response time

Called about a car. They were fast to answer and friendly, but said they would not sell me a car because I'm not a resident of NY state. That is one if the weirdest things I've ever heard!

Salesperson contacted me quickly. Unfortunately truck had been sold.

Very highly recommend. Super friendly and helpful!!

very easy to work with. did most of the work on line. helped me find excellent financing.

Great dealership and awesome staff

No hassle. Well mannered. Diligent. Definitely felt like they were there to help. Friendly. Fast. They wasted no time. I was there two days in a row and it was probably only like 1 1/2 hours total.

Professional

Contacted me right away and I ended up buying from them

Contacted by them several times. Good follow up.

They were fast friendly and very helpful!

Car ready for test drive upon arrival. Helpful employees.

Sales advisor was very helpful, did not pressure sale of vehicle. Discussed offer for purchase of vehicle.

They responded by email as requested. However they did not answer my question of whether this vehicle's price was negotiable. The dealer is a 2 hour ride one way so I gave up. I asked the size engine 2.4 or 3.6 or 2.0 they were not sure. Sent window sticker but it did not say. Looking elsewhere.

Outstanding & courteous service

Had to wait for 15 -20 min beyond our appt time as “truck wasn’t ready” but otherwise salesman was very helpful

Jesse Lazzaro showed professionalism at all times.

Very prompt in their response time, and very professional in their assistance.

Got back to me quickly. Professional.

Great experience

I asked to communicate via internet, it was not 10 minutes my phone was ringing. very displeased !

Immediate fill up

Fast response and great communication

It was a rushed experience when I was there I want to look at over the added on a list for me in the description in CarGurus it described what's this pension I gave the impression that it was a elite suspension package not in those exact words when I went to the dealer this thing was a rust bucket underneath had a headlight bulb out the front shock was blowing out their original OEM shocks and when I question about having them replaced I said we don't haggle either way this is going barber shop as is if I want to replace the shocks I do it myself according to them the shock issue that I was speaking of that was leaking they said that if they're mechanic determined it was bad they might do something well I'm a Master tech for Honda for over 25 years retired now just retired this vehicle was severely overpriced and severely misrepresented and the dealer was misleading and I can see where they screw people I do not think this dealer should have the right to be part of your group

Got back to me 5 days later

After a return phone contact about my car inquiry I went to this dealership and took a test drive! My car adviser Megan was very helpful and knowledgeable! Upon looking at the financials with a trade in on my part we inked a deal! Megan had all the paperwork and car plate transfer taken care of when I arrived to pick up the car and explained the technology workings of the vehicle before I drove it off the lot! I appreciate her level of professionalism and it was a comfortable big ticket item purchase experience!!

Quick responses. Easy to deal with and did not play games like other dealers.

Sales lady was rude. She thought she had me on hold when she was making fun of me. Wouldn't ever go there...ran my credit 6 times when i told her i was preapproved threw my bank , ignored my calls. Kept forwarding them to voicemail. I had to call other lines to talk to someone. She wasn't professional at all !!!

I did buy that 2018 Nissan Frontier , got a great deal and a great buying experience at Sun Chevrolet ,Chittenango NY

Very good experience. Fast and accurate service

Nice, but not willing to come in to office, after hours, or Sunday, for a serious, consumer. He suggested I adjust my work schedule.

Excellent

Dealer advertised a Prius C Four. We drove over 2 hours to go see and buy the car, we had the money in hand. We arrived there and the car is a Prius C, but not with the Four trim. We feel it was a bait and switch deal. We totally wasted our time as we were looking for a car with the Four trim. Don't waste your time with this dealer.

I write this review in regards to a 2017 chevy colorado Z71 this dealership has listed. I first contacted 3/24/19 and talked to saleswoman sarah who said she did not know if the vehicle was on the lot. She placed me on hold while checking with the manager. After 5 mins I heard the phone hang up on me, not by machine but by an actual person. No phone call attempted after even though she had taken my info. I then tried again on 3/28 and talked to salesman Josh who said the truck was available and he would have it ready for me if I came out. I called 45mins later same day, and talked to salesman Brandon to confirm the vehicle was indeed there and to say I was coming to view it. He informed me the truck had been sold earlier that day and was no longer available. I write this review on 3/30/19 the ad is still posted as if the truck is still for sale. This would have been my first vehicle purchase after graduating college. Very disappointed will not be doing any future business with them.

I am not one to be loyal to one dealership, but the customer service I recently received here has me thinking that I will be a lifelong customer. They truly live by their stated values; everyone encountered was kind, helpful and truly attentive. Due to circumstances with my old car, I went in as your quintessential indecisive, anxious customer and they handled it with ease and helped me find the perfect car. Plus, they found me an AMAZING rate and their VIP perks are unmatched by anywhere else in the area. I can’t say enough great things about this place. Shout out to Nick for being a great advisor and Dustin for helping me with dropping off my trade in. You guys truly made my car buying experience seamless.

The internet specialist contacted me. A Sales associate left a voicemail within a few hours. I returned the call, left a message, and have not heard back from them since.

Great buying experience with Dan Labarge at Sun Chevrolet !

Great

Salesman was great and very helpful. Car I was there to see had been taken by other site with out them checking to see it was booked for test drive so i never drove the car.

When I went in to the dealership the dealer spent about 3 minutes with me. He went outside and walked around my car but never told me how much it was worth. He told me what my payments would be and the car that I was interested in and that he would try to find something less expensive. He did not offer any lease programs nor did he recommend a less expensive car. Overall I was not satisfied with this dealership.

Responded quickly

Great customer service!

Very helpful, but turns out the car did not have some specific features we are looking for.

Outstanding trustworthy and professional. Will recommend and return. Salesman Dominick D. Is your go to person. Very knowledgeable and fair. Very satisfied

Contacted me in a timely fashion.

yes he has,my bad i haven't had time to see car,otherwise his been his part i need to do mine.

Pretty great experience from start to finish. Love the vehicle.

Easiest car buying experience I ever had. Salesman was friendly and courteous. No high pressure salesmanship.

Very quick e-mail response

Great Company And Sales Team! Matt Rupp is the best!

Very helpful with needs !

Helpful just not a good fit regarding vehicle. But they had it ready with all info.

They responded very fast, I never spoke with them because I decided for other car, but The communication by email they were responsible

Great people. Very interested in our needs.

Prompt, courtesy, and tried to meet my neefs. Car was pending in a sale but they tried to help find something else for me.

Will was very helpful he went out of his way to make sure that I got the car I was looking for,!!! And had it brought down from Cicero.N,Y.. Thank you Will for the good service

Very helpful and a large selection purchased a vehicle with ease.

Very helpful, excellent service and friendly people. I just couldn't find a car that I really liked there

Went to test drive. Person I was told to ask for was busy. Expected to wait. Never greeted me, never told me how long the wait would be and didn't consider having someone else go on a test drive with me. I left after looking at the car inside and out and waiting around for a bit. Emailed me later and addressed me by two different names, neither of which was mine. I didn't go back and don't plan to.

I have spoken with Peter and we have corresponded through email. He has been wonderful!! I have an appointment to meet him on Monday.

Very poor. As soon as I asked a question, I was told I had to contact someone else. I don't like being passed around, so if you can't help me, don't ask me if you can.

Professional, courteous, fast, fair. Mike did a great job!

The sales experience with Sun Chevrolet was outstanding. Josh Zavaglia was courteous and professional walking me through the sales process of purchasing my 2014 corvette. I highly recommend contacting Josh if and when you are in the market to purchase a new or used vehicle.

My sales consultant was very professional, personable and great to work with. Follow-up was timely, and I was taken care of without feeling pressured. Would definitely recommend to family and friends

Very quick. Never bothered negotiating prices for trade or for vehicle I was looking at. Won't ever go again.

They contacted me and through text too which was nice. I didn't go to this dealer because a personal friend had a bad experience.

Right on top of things. Bought vehicle. Salesman very helpful. Called me same day I e- mailed them

drove 368 miles to buy the car they sold it before I got there

Very Good Experience!! Will buy there again!!!!

excellent

Dealer was ok in following up in the car I was interested in but told me it was no longer available at first.

Dealer responded to my inquiry and demonstrated the truck, however I was not interested in the features for that vehicle.

Great person very nice

The car they are representing as having an optional NAV package does NOT have it. The only NAV that is with the car is the standard offering of OnStar. Please note when comparing as this is not how other dealers represent the cars in the "optional" section of car gurus. Learned this the hard way.

salesman did not seem very interested in helping us. Decided to go elsewhere.

Responded, but didnt have the car and blamed this website for not updating the information

Schedule an appointment to test drive a 2011 Cadillac CTS coupe. Not only did I not get to test drive this car, I didn't even get to see the car. Honestly, I think they lied to me and didn't even have the car in their lot. This dealership is a joke.

very helpful quick response

Excellent

Good web site. Plenty of info on available vehicles, etc. Staff were attentive and friendly...sales person was A-1. A great car buying experience.