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Dealer Reviews

Based on 3 reviews
All reviews are verified visits to the dealer. – Learn More
Doug
Aug 27, 2025
After about a week. By then I was no longer in the area. I will have to start the search over again in a couple of weeks.
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Jul 28, 2025
Debbie contacted me ASAP and sold me the truck I inquired about. Super nice, no pressure salesperson. I would not hesitate to buy a vehicle from Sullivan Ford in the future. Ask for Debbie!
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Mar 7, 2025
Very knowledgeable and helpful
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Dec 7, 2023
Very responsive
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Nov 23, 2023
awesome
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Joe
Nov 26, 2022
Excellent experience
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Debbie
Jan 1, 2022
They were great
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Nov 14, 2021
The sales person was very helpful and knowledgeable
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20
Feb 19, 2021
Yes very helpful
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Jerry
Jan 25, 2021
Yes they replaced with.... “ the truck is available” I ask a few more questions and have not had a reply back.
2 of 2 people found this review helpful.
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Oct 7, 2020
We got a quick response and information we needed to rule out this truck.
1 of 1 people found this review helpful.
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Sharon
Sep 8, 2020
Very helpful. I'm just looking around trying to decide.
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Herb
Aug 18, 2020
Dealer was great. Multiple people contacted me. Just couldn't agree on price of the car
1 of 1 people found this review helpful.
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20
Sam
Jul 30, 2020
Everyone at the dealership had a great attitude they were all very helpful. The extra fees are a little high though. A car that is listed at 7500 ended up being over 8500.
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May 21, 2020
Bad because we had set up an appointment for me to see the car then he sold the car he could have at least let me made to my appointment I told him I was going through the bank to get the car so bad business on
1 of 1 people found this review helpful.
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Apr 30, 2020
Excellent buying experience. Made it fast and simple.
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Apr 22, 2020
Helpful and answer all my question
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Feb 4, 2020
answered first question I had, then I never heard back.
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Jan 25, 2020
Contacted me quickly
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Dec 10, 2019
Very responsive
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Oct 28, 2019
Awesome! Thank you.
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Sep 30, 2019
Responded very well
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Sep 25, 2019
very quick response.
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Sep 7, 2019
The dealer was very quick to respond to my inquiry, via email. Very courteous and eager to help with my car buying needs. Haven't purchased the vehicle yet, but plan on it within the week.
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Jul 14, 2019
Called and emailed this dealer in advance for a test drive; when I arrived with my teen, it was in their shop for a "battery draining issue due to the radio". So glad this was a sign to purchase elsewhere & my teen is enjoying her new 2019 vehicle that was bought at another dealer. It was a sign from the heavens! Thank you!
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Mike
Mar 18, 2019
I was very pleased with the dealership and with Mr. Etheridge our salesman. They were very courteous and I feel we received a good deal. When I get ready for another car I will go back to them. I would recommend them to anyone looking for a car. I would rate them a 10 out to 10.
1 of 1 people found this review helpful.
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Mar 3, 2019
Excels in customer service and support.
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cameron
Sep 6, 2018
very,polite,answered my questions and I will try to buy from him again. car was exactly as described
0 of 1 people found this review helpful.
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Nicole
Aug 11, 2018
Great customer service and speedy purchase with no hassle! I put in an online financial app at 7:45am received a phone call back from Mr Terry in less than an hour stating I was approved. They waited on me to get off work from Jackson and I picked my vehicle up that same evening before closing!!!
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James
Jul 26, 2018
Salesman was very helpful and gave me a great deal. Would recommend to anyone
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Troy
Jul 23, 2018
Great.service and.staff.
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Nathan
Jun 27, 2018
Excellent experience!! Will buy from them again. Highly recommended!!
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Traci
May 7, 2018
Terry was very responsive and a pleasure to work with. Very straightforward and honest!
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Apr 13, 2018
Very helpful
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Royquita
Apr 12, 2018
Dealer responded within minutes. Thanks
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Brenda
Apr 12, 2018
Quick to respond.Thank you.
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Apr 11, 2018
Happy with experience
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Joshua Cummings
Mar 25, 2018
These guys were great really down to earth and just good to deal with highly recommended you go there for your next purchase
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Ms. D.
Aug 30, 2017
It was ok... I explained in my email, that I was only approved for certain amount for this vehicle but was told that it was already at its lowest and you all could only come off maybe a couple hundred, so I went with another dealership that was able to work with me a little more.. but thank you.
1 of 1 people found this review helpful.
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Alan
Aug 20, 2017
Very nice people. Unfortunately too far away from where I live
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Vincent
Jul 18, 2017
Dealer responded very quickly
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Jul 15, 2017
I called and i talked with Mr. Terry Etheridge. I let him know that i was on my way down to test drive the 2012 Toyota Camry SE. I knew exactly what wanted. He even called a second time to make sure that i was on my way and i assured him that i was still coming. I was impressed that when i arrived the car was already up front. So thank you Mr. Terry for everything
1 of 1 people found this review helpful.
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guy
Jun 29, 2017
Dealer representatives responded quickly and were very helpful
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Jun 15, 2017
Got back to me by email right away, car was sold
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Pi
Jun 10, 2017
I contacted them. Someone sent me back a single line email the car has been sold. Never inquired about showing me another vehicle or anything. Very poor for people trying to sell cars.
5 of 7 people found this review helpful.
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Jun 6, 2017
Terry was very helpful when I talked to him on the phone. He called me right after I left a voicemail. Very professional.
0 of 2 people found this review helpful.
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Sherry
Apr 17, 2017
Great attitude..very helpful
0 of 1 people found this review helpful.
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Samuel
Apr 1, 2017
They were very helpful.
0 of 1 people found this review helpful.
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Feb 3, 2017
Answer questions promptly.
0 of 1 people found this review helpful.
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Bill
Jan 26, 2017
Very prompt, friendly, helpful and answered all of my questions without hesitation.
0 of 1 people found this review helpful.
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Monte
Jan 13, 2017
Dealer responded quickly to my inquiry.
0 of 1 people found this review helpful.
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Marjorie
Dec 28, 2016
The best service I have ever received! Rick Allgood took really good care of me. I purchased the car I inquired about.
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Kirk
Nov 6, 2016
Very friendly and profrssional
0 of 1 people found this review helpful.
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Charles
Oct 19, 2016
Very responsive. I was hoping to have a chance to look at this vehicle but it never got the opportunity for the trip.
0 of 1 people found this review helpful.
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Adam
Oct 19, 2016
Very quick response. Terry took very good care of us and gave us top dollar for our trade.
0 of 1 people found this review helpful.
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jim
Oct 7, 2016
wish they had a picture but have bought a vehicle from them before and couldn't be more pleased with sales and service
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Don
Jul 7, 2016
Customer Service, Responsive, and a fair deal. Can't ask for more than that.
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Mattie
Jun 30, 2016
The dealer responded quickly and sent me the information that I requested,
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jim
Jun 15, 2016
called and answered all questions soon after I contacted them.
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No sale today
Apr 4, 2016
Dealer tried to sell the Shelby Mustang to me but we were about $800 apart on price. They would not go lower and I didn't go higher.
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Steven
Mar 9, 2016
Very good service, good respond time and communication. Terry was a joy to work with and I did negotiate a deal!! We like our new car!
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Doug
Feb 17, 2016
I cannot rate this dealer but they did respond to my inquiry. They did not have a vehicle I was interested in, therefore the rating is neutral.
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darrell
Feb 15, 2016
They responded quickly and spent time talking with me concerning my needs.
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randy
Feb 5, 2016
Excellent
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Sarah
Jan 24, 2016
Terry was great. Great deals with prices below market value. Smooth process. Drove an hour and a half to get a great truck! Thanks!
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Tonya
Jan 13, 2016
Terry was very helpful in every way.
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Andre
Jan 9, 2016
Fair dealer, not to pushy, fair price
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wayne
Jun 17, 2015
good service got a great deal would highly recomend
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Elmo
Jun 1, 2015
Terry, our salesperson worked with us to put the deal together and accommodated our requests at the dealership! Good experience
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Barry
Apr 23, 2015
Terry was a pleasure dealing with and very helpful
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Margie
Jun 24, 2013
Even though their dealership is 55 miles from where I live, they were very helpful in making the vehicle available for me to see, and they went the "extra miles" in bringing all the paperwork to me to sign. I have nothing negative to say about Sullivan Ford.
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Heather
May 7, 2013
Service was great. Greeted with a smile. Nice hometown feel.
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