Subaru North Orlando

Everyone there was very helpful! Anthony was our salesman and explained everything to us- AND—- Yes we bought the SUV!!!!! Thank you Anthony !!

Very good service

Prompt communication but high dealer fee, did not buy.

Prompt reply

They were very nice and great service.

For My dream car it was awesome

Travis answered my call and set up my appointment, introduced Jayden as the salesman and the rest is history. The experience was terrific,absolutely no complaints. All my questions were answered and we struck an incredible deal. Thank you very much for everything i couldn't be happier with the service and professionalism.

Friendly helpful no pressure into buying

Just Wow Wee! ...... They are amazing. Phenomenal and excellent service. The moment I step in I felt welcome and treated with respect and courtesy and kindness. The environment was a delight experience. They made everything simple and very efficient with no sales pitch harassment like most dealer do. Kendra.... On my goodness! The moment I spoke to her on the phone I told my wife, I like her already before I even met her. I want to work business with her. She is the bomb and awesome. She let me explained and care to listen to my desires. Plus, she is sweet and kind, and proactively satisfy your needs before I even asked and shows great hospitality. She went far and beyond in her service to me. The whole team was amazing! Management, technicians, cleaning crew, finance department, kendra thank you so much for a great car buying experience.

Great personal at this location! Travis was excellent. Took an hour and we were driving away in our new Rover. Thanks guys A+ service. Would definitely buy from again

Great service with great attention to detail! When we first saw the Subaru the gas tank was like at half. The Subaru we were trading in had 3/4 tank, and when we drove off, the tank on the car we bought was at the same spot as the one we traded in. No big deal but just an indication of the attention to detail! Great service and a great product!

Great service

Awesome service, everyone very cordial. My sale person Mr D White he took his time to explain the process and the car features. The process was very smooth and I’m in love with my new SUV.

Very good, responded promptly. Very patient and showed me all the cars features, took it for a test drive. Answered all my questions. Most of all, they were NOT pushy trying to sell me a car.

Outstanding

Very not pushy, took their time to explain everything.i took deliver at home, Michael was very careful and helpful at that time.

Friendly,Knowledgeable,Courteous, and Professional Dealership including ALL personnel we came in contact with especially Kendra and Ray.

Nice people just havent found what I'm looking for, im in no hurry

We traveled 110 miles (one way) to Mastro Subaru of Orlando. Salesman was quick to respond to us, professional, and straight forward. He provided us with information needed ahead of time to purchase this car. The transaction went smoothly with no added surprises. Staff was friendly and accommodating. Overall great car buying experience.

Dealer was super responsive and made me feel at ease right from the time we had phone conversation till the time I took possession of the car. Can definitely recommend Mastro.

Worked with me the whole way! I love my new car!

Great

Loved my experience with this dealer. We have not purchased the car as of yet, and they were 100 percent patient with us while we make our decision. Prompt responses and great service.

They treat you like family. I bought a car new there 4 1/2 years ago and they treated me exactly the same for a used car I bought this month. The car was better than what ai envisioned.

Consistently responded with email about car information.

Friendly, knowledgeable, easy to work with.

quick!!!!!

Great people to deal with. Good deal on the Outback and no one was pushy. I was dreading buying a car because so many car salesmen are obnoxious. Would recommend Mastro. Overall surprisingly pleasant experience buying a car.

My experience was wonderful, from the time we arrived we were greeted by a friendly and professional sale person. Highly recommended.

Low-pressure sales situation with working with Angel Torres and Carlos Otero on a used Toyota. They worked with us as we brought our own financing and debated whether to trade-in. We would be pleased to work with either of them again! The dealership seems picky on which used cars it selects, and we were not disappointed with what we found there, thanks to CarGurus.com.

Very considerate and knowledgeable regarding the cars I’m looking at! Still looking and they aren’t trying to push me into buying!

Dealership willing to work with me and communication was excellent. Did not make a deal because could not get offer low enough for me.

Excellent service

Super Cool!

Great car buying experience. Got exactly what we wanted and didn’t spend all day at the dealership. Will definitely be going back for future car purchases.

professional

I contacted this dealership by chat, text message ,then chat again. They called me once, even though I said NO calls. I asked a question ,the same question every time with no answer . They had a car I loved and I would have bought it ,but they would not tell me what it would cost for them to put s hitch on it. I have to have a hitch to tow my hover craft. None of the 3 contacts sent an answer, so 2 days after I purchased from another dealer who answered my question and made things happen. Service is important to me.

Good communication.

Very Professional

The team at Mastro we're awesome. They followed up without being pushy. I ultimately bought a used vehicle from them .

By far the best car buying experience I've ever had. The staff was helpful and knowledgeable without being overly aggressive or pushy. The cars we purchased were exactly as described in the online listing, and their finance officer was able to get us much better rates than anywhere else we've looked. Overall a fantastic dealer with my highest recommendation.

Cassandra Clark was very helpful and professional. I recommend Mastro of Orlando, and particularly pleased with Cassandra. .

I would give this dealer and excellent rating primarily because of their representative Jenn. She is excellent. Although I did not purchase the van I would not hesitate to recommended her or due business with her.

Always curious never pressure you just try to help

Quick response. Helpful and friendly

They were great, helped in every way they could. They made it the most easiest and comfortable car buying experience ever

The best service

Andrea, Mike and Dave were great to work with. Love the car.

Excellent. ...

Drove 1 1/2 hours to purchase vehicle sight unseen. Everything went smoothly, and am very pleased both with vehicle and the dealer.

Friendly people. Unwilling to negotiate much even though they tell you they will give you the best deal.

Was ready to sign, refused to make a deal. Sad, its such a great car.

returned calls in a reasonable time frame

Dealer was a little slow responding and I found a better deal.

I DREAD car shopping, as I'm sure many others do, but my experience with Mastro was overall quite positive. I only stopped in to "take a quick peek" at the new Outbacks, and ended up buying one. Everyone I worked with the courteous and helpful, without being pushy, which is important to me as it would have only made me run for the hills. I also have to mention that I *may* been slightly biased after I realized it was Mastro that donated a brand new, fully decal-wrapped Subaru to a local no-kill animal shelter and even hosted an adoption event at the dealership. Little things like that are important to me, though, and I know a lot of Subaru owners tend to be pet lovers, so I'm sure I'm not the only one! Just the icing on the cake, if you will.