Stoler Lexus

Received a call back within the same day.

Excellent customers service

The best experience. The fact that I did all the transactions of the car on phone and via email with the best customer service from Gene is awesome. And I love the car.

Professional and courteous. Prompt response.

great communication through the experience. Good people. looking forward to the next opportunity. thank you

Very poor, asked me to put a deposit to hold a car until I could review. Said the deposit was completely refundable if I did not like the car. Added $795 to listed price on website, "795 is the admin it's listers right in our website". so I withdrew my interest and now I cannot get my deposit of $500 back.

Yes they we great , went down to look at Rx350 . Took it out for a tast drive . Then took out a es350 . Ended up buying ES350 . Worked with Jean he was great , got the deal I wanted , would go back

Told the car was one color but after confirming it was not the color as listed. Sales rep told me the car was black when the car was really gray.

Atlantic Lexus was a great pleasure to deal with. Top notch customer service and experience. Would highly recommend to family and friends!

Vehicle sold quickly. Dealer kept me informed.

Habib was excellent. Answered questions intelligently. No pressure. Very helpful. Professional. Would definitely work with him again.

Very good people love the way they deit with me and my mom Thank you

A rare honest dealer. Very friendly and professional.

I asked for more detailed pictures of a car that I’m interested in and they sent me the exact same pictures I already have And they told me they just took the pictures for me but it was a lie.

Make schedule for a test drive to make sure the car still available. After I got there from long drove, one of the dealer sales person said the car was sold,, and i waiting for an hour for test drive another car. BEWARE THIS DEALERSHIPS.

Awesome dealership

Sale person very polite and professionally

Excellent

Arrived for pre-arranged test drive- car was not ready and had to wait 20 minutes Inspected car both before & after test drive There were a few items/defects and asked if the dealership intended to repair them prior to sale. Salesman told me that he would check with used car manager and get back to me- he never contacted me with answers. We did take a nice test drive though.

Great group

Great experience no pressure to purchase on the spot. Bert is very patient and answered all of my questions and even gave me a tour of the dealership.

Waste of time, they greeted me and had me sit for an hour for the price of the vehicle.. never again

Waiting time was a bit long, other than that they were very friendly and the service was good.

Our experience at Atlantic Lexus was very good. Will Morrison and the business Manager Larry treated us fairly and respectfully. We bought a pre-owned car that we had researched online so it was an easy sale for them but they did provide us with extended warranty options, which were helpful and the facility is beautiful.

They were very forthcoming with response to my many questions and knowledgeable. Very professional. Thanks

Waooooo nice happy to bye. Nice service excellent attention

Nice response

Good

Is been very good. Sales keep calling back...

Purchased the right vehicle at the right price.

They were great!!! I recommend this dealer they treat us like we were buying a top of the line Lexus. The salesman took the time to explain all the instruments to my daughter. Great experience.

I was able to come to a deal with the sales team but their high pressure, aggressive sales tactics and hidden downpayment costs to disguise the real price are aggravating to say the least.

I sent an email and !get a phone message. All I received were canned email responses.

Dealt with Phil & Larry. I never experienced this type of customer service before anywhere. Financed the car I wanted. They go above & beyond to make sure you are satisfied. Recommend everyone to go here & purchase a car!!!!

Horrible. They never responded to my question. Just kept sending prepared statements which were extremely annoying. Do not recommend.

Helpful people treating me the best thank u Atlantic lexus 110 for this great car

The car purchase transaction took place long distance from Virginia to NY. The sales experience took place largely by email for the most important points. We spoke by phone to establish the final details of the purchase. Everything went smoothly start to finish. Expectations on both sides were met

Very friendly & very knowledgeable they do not push you for a sale.

The best experience I ever had buying a car. The folks at Atlantic Lexus truly know how to make their customers feel special. Would go back and purchase another car in the future even though I am an 1 1/2 hours away. Way to go Atlantic Lexus

Great waiting for a call back

very pleasant

Test drove a 2012 rx 350. Loved the lexus. Decided to by it and the salesman came back after having my car appraised and said it was just sold.Odd though. We were they only customers there. We left the dealership and would never go back. When speaking about our experience we were told Lexus of Massapequa is part of the Atlantic group.We went to Lexus of Smithtown, found a beautiful RX350 and bought it. The Lexus of Smithtown dealership was Fantastic !!!

Dave was a pleasure to work with.

My contact was this dealer was simply rote. The salesperson took too long to respond and when they did, sent me promotional material without ever talking with me about the car I wanted. Don't think she read my emails or listened to my messages after my first inquiry.